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To pick the call back up, press ITCM "*4" and dial the extension number of that
telephone.
To pick up a call that was placed on hold at your phone by another user, press ITCM
and dial "#90".
Transferring and Conference Calls
Screened Transfer
To screen and transfer a call:
1. Answer the call
2. Press T/C to place the call on hold
3. Dial the extension number of the telephone to receive the transfer or press
the DSS button for that extension.
4. When the called party answers, announce the call.
5. Press SPKR to disconnect or hang up to complete the transfer.
If the called party is busy you may (if enabled):
Press RECON to return the caller to your line
•
Press SOHVA to alert the party that a call is waiting
•
Press CAMP to camp on to that station or
•
Press OVER to join the party's current conversation.
•
Unscreened Transfer
To transfer a call to another user on the system:
1. Answer a call
2. Press T/C to put the call on hold
3. Dial the extension number of the telephone to receive the call or press the
DSS for that extension
4. Press SPKR or hang up to complete the transfer.
Recalled Unscreened Transfers
If a transferred call is not answered, it returns to your telephone where you may:
Press SEND to attempt the transfer again
•
Press HOLD to place the call on hold at your telephone or,
•
Press ANS to answer the phone.
•
Conferencing Calls
Conference calls may involve up to five parties total and may be made up of any
combination of outside lines and intercom parties. When setting up a conference call
between outside lines and internal extensions, call the outside lines first.
To set up a conference call:
1. Make the first call
2. Press T/C to place the call on hold
Courtesy of Main Resource, Inc. Visit us at
www.MainResource.com
for all your Comdial needs.
Page 10 of 27
or call 800 362-6740
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