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Placing Calls On Hold
To place a call on hold,
• press Hold.
To retrieve a held call,
• press line button of the held call (with flashing light),
or,
press Tap.
Note: Unless you use your Hold button to scroll through the calls on
hold, Tap always retrieves the last number placed on hold, regardless
of whether you have line appearance for the line on which the call is
holding.
To place a call on exclusive hold,
• press Hold twice.
To retrieve exclusive hold,
• press line button of held call (with flashing light),
or,
press Tap (if station does not have line appearance).
Often, you will have more than one call on hold at your station. You
know that you can retrieve the last call placed on hold simply by
pressing Tap. However, if you do not have line appearance for a line
on which another call is holding, the system provides a way for you to
access that call before servicing the last call that you placed on hold.
You can have your telephone scroll or scan through the calls currently
on hold at your station in order to retrieve a specific held call:
1. lift handset (if your station does not have prime line or idle line
preference),
2. press Hold once for each call in the hold queue until you reach
the call you wish to service,
3. press Tap to retrieve call.
64
Comdial
Jun '02
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