Transferring Calls; Transferring Calls-Screened - Comdial Imression 2022S Reference Manual

GCA70–226
5
5.1 Transferring Calls—Screened
You can answer a call at your LCD speakerphone and transfer it to
another telephone. If you first identify the caller to the party receiving
the transfer (giving that user the opportunity to prepare for the call), you
have made a screened transfer.
If the telephone to which you are transferring the call is busy, you must
recover the call yourself or choose one of several options that may be
available at your station. Also, if a transferred call is not answered after
a certain length of time (as set by the installer), it recalls to your
telephone. Again, you have several options for servicing the returning
call.
• To screen and transfer a call to another telephone in the
system,
1. While on the call, press Transfer/Conference (call is
automatically placed on hold).
2. Dial extension number of telephone to receive transfer, or
press DSS button for that extension.
3. When intercom party answers, announce call.
4. Press SPEAKER to disconnect (if in speakerphone mode), or
hang up.
The intercom party then has the call (if he or she answered the screened
transfer with the handset). If you announce the transfer over the speaker,
the intercom party's telephone will ring with the transferred call after
you have hung up.

Transferring Calls

LCD Speakerphone Reference Manual 5 – 1
Transferring Calls