Making A Subdued Off-Hook Voice Announcement (Sohva) - Comdial Scout II User Manual

Making Calls
To override a Do Not Disturb condition at another station,
1. make intercom call and hear a do not disturb signal,
2. dial * 03
3. speak your announcement (if in voice-first mode) or hear ring-
back tone (if in tone-first mode).
3.10 Making a Subdued Off-Hook Voice
Announcement (SOHVA)
You can make a subdued voice announcement to another station that
is off-hook and busy on a call if the system is arranged to provide this
feature, and your telephone provides a SOHVA button for this
purpose. You decide whether to deliver a SOHVA message, camp on
at that station, set a message-waiting indicator, or hang up when you
hear an intercom busy tone.
Make a SOHVA announcement using the SOHVA button as follows:
1. make intercom call and hear busy tone,
2. decide whether to interrupt or not,
3. if you decide not to interrupt the called party, hang up, or
• to interrupt, press pre-programmed SOHVA button and hear
several quick tone bursts,
• make announcement (busy tone means that the called
telephone is in speakerphone mode and you cannot make
announcement, that your SOHVA has been denied through
system programming, or that the called party has blocked
your SOHVA),
• wait on line for reply (either verbal or LCD reply).
Note: The caller cannot control how the announcement is received.
This depends upon the equipment used and station programming.
52 Comdial Jun '02