Call Handling With The System Tray Icon; Avaya Ip Agent Option Dialogs - Avaya IP Agent Installation And User Manual

Chapter 10: Dialog Reference

Call handling with the System Tray icon

The Avaya IP Agent System Tray icon can also be used to access common telephone
functionality, such as placing a call on Hold.
To use the capability, you must be on a call when you right-click the System Tray icon.

Avaya IP Agent option dialogs

Use the Program Options dialog box to configure the many feature areas of Avaya IP Agent.
Select Tools > Program Options... to display this dialog box.
This section contains descriptions for the following panels of the Program Options dialog box:
General Settings panel
●
ACD Agent panel
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Avaya IP Agent Installation and User Guide for Citrix
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on page 124
Avaya IP Agent
System Tray icon
dialing item
June 2007