Troubleshooting Procedures Provided By Bcm Monitor; Logs Collected By Bcm Monitor; When A Business Continuity Manager Monitor Instance Cannot Be Started - HP XP P9500 Software User's Manual

Troubleshooting procedures provided by BCM Monitor

This section describes the troubleshooting procedures provided by BCM Monitor.

Logs Collected by BCM Monitor

Table 91 (page 527)
the output locations for each log type.
Table 91 Logs collected in the Business Continuity Manager Monitor
Log Type
Business Continuity Manager Monitor
log
Business Continuity Manager log
CLI command execution log
1
For details on logs collected by Business Continuity Manager, see
2
In Business Continuity Manager Monitor, logs are not collected by using the YKQUERY command, which is used to obtain
the statuses for cycles, nor by using the YKEWAIT command, which is the command used before a CLI command is
issued.

When a Business Continuity Manager Monitor Instance Cannot Be Started

Table 92 (page 527)
Monitor is unable to start. In the Event column, go down in the order listed and locate the first
description that matches the event that is occurring, and then use the action in the Action column
to solve the problem.
Table 92 Events and actions to be taken when a Business Continuity Manager Monitor cannot be
started
Business Continuity Manager Monitor terminates abnormally with a system
completion code 878.
The following message is displayed: IEC130I SYSTSPRT DD STATEMENT
MISSING
The following message is displayed: IEC130I SYSTSIN DD STATEMENT
MISSING
IKJEFT01 terminates with return code 12 immediately after starting.
The following message is displayed: IEC130I YKMONOPT DD STATEMENT
MISSING
The following message is displayed: IEC130I YKMONCG DD STATEMENT
MISSING
shows the different log types, the information collected for each log type, and
Collected Information
Startup messages
Monitoring action messages
Monitoring result messages
Stopping messages
Same as Business Continuity Manager
Same as Business Continuity Manager
lists the events and actions to take when a Business Continuity Manager
Event
Output Location
SYSTSPRT or the console
1
1, 2
"Log Types" (page 556).
Check the region size of Business
Continuity Manager Monitor, and then
restart Business Continuity Manager
Monitor.
Make sure that the SYSTSPRT DD
statement is specified correctly and then
restart Business Continuity Manager
Monitor.
Make sure that the STEPLIB DD
statement is specified correctly and then
restart Business Continuity Manager
Monitor.
Make sure that the STEPLIB DD
statement is specified correctly and then
restart BCM Monitor.
Make sure that the YKMONOPT DD
statement is specified correctly and then
restart Business Continuity Manager
Monitor.
Make sure that the YKMONCG DD
statement is specified correctly and then
Troubleshooting procedures provided by BCM Monitor 527
Action