Ssh Text Support From A Remote Console Session; Troubleshooting Terminal Services Problems; Terminal Services Button Is Not Working; Terminal Services Proxy Stops Responding - HP AB500A - Integrated Lights-Out Advanced User Manual

SSH text support from a Remote Console session

The telnet and SSH access from text Remote Console supports the standard 80 x 25 configuration of the
text screen. This mode is compatible for text Remote Console for the majority of available text mode
interfaces in current operating systems. Extended text configuration beyond the 80 x 25 configuration is
not displayed correctly when using telnet or SSH. HP recommends configuring the text application in 80 x
25 mode or use the iLO 2 Remote Console applet provided by the web interface.

Troubleshooting terminal services problems

The following sections discuss troubleshooting terminal services issues.

Terminal Services button is not working

The Terminal Services option will not function if the Deny option is selected on the Java security warning
popup. When the Deny option is selected, you are telling the browser that the Remote Console applet is
not trustworthy. The Remote Console will not be allowed to execute any code requiring a higher level of
trust. If the Deny option is select, the Remote Console is not allowed to launch the code required to
activate the Terminal Services button. If you look in the Java Console, you will see a "Security
Exception - Access denied" message.

Terminal Services proxy stops responding

Any time iLO 2 is reset (such as changing network settings or global settings), Terminal Services pass-
through is unavailable for two minutes from the beginning of the reset. iLO 2 requires 60 seconds to
complete the reset and POST with a 60-second buffer before continuing. After two minutes, the status
changes to Available and Terminal Services pass-through is available for use.

Troubleshooting video and monitor problems

The following sections discuss items to be aware of when attempting to resolve video and monitor issues.

General guidelines

•
The client screen resolution must be greater than the screen resolution of the remote server.
•
The iLO 2 Remote Console only supports the ATI Rage XL video chip that is integrated in the system.
The Remote Console functionality of iLO 2 does not work if you install a plug-in video card. All other
iLO 2 functionality is available if you choose to use a plug-in video card.
•
Only one user at a time is allowed to access the Remote Console. Check to see if another user is
logged into iLO 2.
Telnet displays incorrectly in DOS®
When using the iLO 2 Telnet session to display text screens involving a maximized DOS® window, the
telnet session is unable to represent anything except the upper portion of the screen if the server screen is
larger than 80x25.
Troubleshooting iLO 2 206