What Do I Do If I See A "Java Web Start Not Detected" Error?; What Do I Do If My Desktop Shortcuts Not Visible?; How Do I Upgrade To A Newer Version Of Fabric Manager Or Device Manager?; How Do I Downgrade Fabric Manager Or Device Manager? - HP Cisco MDS 9216 - Fabric Switch Configuration Manual

Installation Issues
S e n d d o c u m e n t a t i o n c o m m e n t s t o m d s f e e d b a c k - d o c @ c i s c o . c o m

What do I do if I see a "Java Web Start not detected" error?

If you installed Java Web Start but still see an error message (in red) saying "Java Web Start not
detected..." on the switch home page, it could be a simple JavaScript error. We try to detect a Java Web
Start installation by running some JavaScript code tested for Internet Explorer and Mozilla (newer
versions). On some browsers (for example, Netscape 6.0, Opera) this code does not work properly
although the links still work.
•
•

What do I do if my desktop shortcuts not visible?

For Windows 2000 and Windows NT, we create Program Menu entries (under a new Cisco MDS 9000
program menu) and desktop shortcuts for Fabric Manager and Device Manager. The desktop shortcuts
and start menu entries for Fabric Manager and Device Manager are called FabricManager and
DeviceManager respectively. In other versions of Windows, including XP, we just create batch files on
the desktop called FabricManager.bat and DeviceManager.bat. For UNIX, we create shell scripts called
FabricManager.sh and DeviceManager.sh under the $HOME/.cisco_mds9000/bin directory. Note that on
Windows, installations run under Mozilla variants of browsers, and the desktop shortcuts do not get
created. The workaround is to manually create desktop shortcuts.

How do I upgrade to a newer version of Fabric Manager or Device Manager?

To upgrade to a newer version of Fabric Manager or Device Manager, follow these steps:
Close all running instances of Fabric Manager or Device Manager.
Step 1
Point your browser at the switch running the new version and click the appropriate install link. Fabric
Step 2
Manager or Device Manager prompts you to upgrade if the switch is running a newer version.
The installer checks your local copies and updates any newer versions of the software.

How do I downgrade Fabric Manager or Device Manager?

As of Cisco MDS SAN-OS Release 3.x, downgrades are not supported through the installer. To
downgrade Fabric Manager or Device Manager to an earlier release, you need to manually uninstall first
and then install the previous version of Fabric Manager or Device Manager.

What do I do if an upgrade is not working?

If you are trying to upgrade because Fabric Manager or Device Manager prompted you saying that the
switch version is higher, and the upgrade failed, it might be because your default browser settings are
incorrect. Some error must have occurred during your last browser upgrade/install. To work around this,
launch the browser independently and click on install.
Cisco MDS 9000 Family Fabric Manager Configuration Guide
69-4
First, try clicking on the install links.
If that does not work, check to see if the browser helper applications settings are correct (for
example, for Netscape 6.0 Edit > Preferences > Navigator > Helper Applications). See the
do I manually configure a browser for Java Web Start?" section on page
Chapter 69 Management Software FAQ
69-5.
OL-8007-10, Cisco MDS SAN-OS Release 3.x
"How