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Note
❒ If an error message that is not contained in this section appears, turn off the
power of this machine, and then back on. If the message still is shown, note
the content of the message and the error number and contact your service rep-
resentative.
Reference
See the TWAIN driver help when an error message appears on the client com-
puter from which you use this machine as a TWAIN scanner.
Scanner unit error messages
Message
Cover Open
Close ADF Cover.
[Exit]
Paper Misfeed Remove the origi-
nal(s) in ADF.
[Exit]
Functional Problems Turn opera-
tion switch off then on. If the
same error occurs again, please
call service.
Possible Cause and Required Action
• The ADF cover is open. Close it.
• Some pages are jammed in the ADF. Re-
move the jammed pages.
• Confirm that the scanner is properly con-
nected to the network.
• When the machine is moved from a cold lo-
cation to a warm location, sudden temper-
ature changes cause condensation inside of
the scanner. Wait one hour or more before
turning on the scanner to allow the conden-
sation to evaporate.
• Restart the scanner. If the error appears
again, note the contents of the error mes-
sage and the error number, and contact a
service centre. ("SC4xxx" is the error
number. The number displayed differs ac-
cording to the error type.)
Troubleshooting
11
185
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