Find And Send Error And Backup Logs; Scio Sensor Errors - Juniper HarvestMaster mirus H2 Classic GrainGage User Manual

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Mirus for H2/H3 Graingage User's Guide

Find and Send Error and Backup Logs

After an error has occurred, copy the error and backup log files as soon as possible to
send to the HarvestMaster Field Service Engineers.
If you do not copy the error log files right after the error occurs, it will be harder to find
the point of error or the error might get overwritten with newer error files.
To find and send the error and backup logs to the HarvestMaster Field Service Engineers,
1.
Open File Explorer on your device.
2.
Go to C:\HarvestMaster\Mirus\Errorlogs\Mirus and C:
\HarvestMaster\Mirus\Backups.
3.
Send the Mirus_log text document and the relevant map file to the HarvestMaster
Field Service Engineers.

SCiO Sensor Errors

Error Message
Outlier
Sample
Reflectance is
Too Weak
Appendix B: Troubleshooting Mirus
SCiO Sensor Errors
Possible Reasons for Error
Sample exceeds the
calibration spec (unique
variety/out of supported
parameter range/out of
supported sample
temperature range/etc.)
Test chamber was empty (no
grains) during the scanning
Possible Resolutions
Sample exceeds the
calibration spec (unique
variety/out of supported
parameter range/out of
supported sample
temperature range/etc.)
Make sure there is no timing
issue:
1.
Restart the system.
2.
Try to run the sample
again.
3.
If the error persists, try
to run a known sample
that was predicted in
the past.
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