IBM BladeCenter JS22 Problem Determination And Service Manual page 83

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Table 13. BA000010 to BA400002 Partition firmware SRCs (continued)
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved. If an action solves the problem, then you can stop performing the remaining actions.
v See Chapter 3, "Parts listing, Type 7998," on page 235 to determine which components are CRUs and which
components are FRUs.
Error code
BA120002
BA120003
BA120004
BA120010
Description
On an undetermined SCSI device, test
unit ready failed; sense data available
On an undetermined SCSI device, send
diagnostic failed; sense data available
On an undetermined SCSI device, send
diagnostic failed; devofl command
Failed to generate the SAS device
physical location code. The event log
entry has the details.
Action
1. Troubleshoot the SCSI devices.
2. Verify that the SCSI cables and devices are
properly plugged. Correct any problems
that are found.
3. Replace the SCSI cables and devices.
4. If the problem persists:
a. Go to "Checkout procedure" on page
186.
b. Replace the system-board and chassis
assembly, as described in "Replacing the
Tier 2 system-board and chassis
assembly" on page 270.
1. Troubleshoot the SCSI devices.
2. Verify that the SCSI cables and devices are
properly plugged. Correct any problems
that are found.
3. Replace the SCSI cables and devices.
4. If the problem persists:
a. Go to "Checkout procedure" on page
186.
b. Replace the system-board and chassis
assembly, as described in "Replacing the
Tier 2 system-board and chassis
assembly" on page 270.
1. Troubleshoot the SCSI devices.
2. Verify that the SCSI cables and devices are
properly plugged. Correct any problems
that are found.
3. Replace the SCSI cables and devices.
4. If the problem persists:
a. Go to "Checkout procedure" on page
186.
b. Replace the system-board and chassis
assembly, as described in "Replacing the
Tier 2 system-board and chassis
assembly" on page 270.
1. Reboot the blade server.
2. If the problem persists:
a. Go to "Checkout procedure" on page
186.
b. Replace the system-board and chassis
assembly, as described in "Replacing the
Tier 2 system-board and chassis
assembly" on page 270.
Chapter 2. Diagnostics
69

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