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Table 13. BA000010 to BA400002 Partition firmware SRCs (continued)
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved. If an action solves the problem, then you can stop performing the remaining actions.
v See Chapter 3, "Parts listing, Type 7998," on page 235 to determine which components are CRUs and which
components are FRUs.
Error code
BA010002
BA010003
BA010004
52
JS22 Type 7998: Problem Determination and Service Guide
Description
Cannot get gateway IP address
Cannot get server hardware address
Bootp failed
Action
Perform the following actions that checkpoint
CA00E174 describes:
1. Verify that:
v The bootp server is correctly configured;
then, retry the operation.
v The network connections are correct;
then, retry the operation.
2. If the problem persists:
a. Go to "Checkout procedure" on page
186.
b. Replace the system-board and chassis
assembly, as described in "Replacing the
Tier 2 system-board and chassis
assembly" on page 270.
Perform the following actions that checkpoint
CA00E174 describes:
1. Verify that:
v The bootp server is correctly configured;
then, retry the operation.
v The network connections are correct;
then, retry the operation.
2. If the problem persists:
a. Go to "Checkout procedure" on page
186.
b. Replace the system-board and chassis
assembly, as described in "Replacing the
Tier 2 system-board and chassis
assembly" on page 270.
Perform the following actions that checkpoint
CA00E174 describes:
1. Verify that:
v The bootp server is correctly configured;
then, retry the operation.
v The network connections are correct;
then, retry the operation.
2. If the problem persists:
a. Go to "Checkout procedure" on page
186.
b. Replace the system-board and chassis
assembly, as described in "Replacing the
Tier 2 system-board and chassis
assembly" on page 270.
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