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Service Manual
BladeCenter
LS21 Type 7971
LS41 Type 7972
Installation and
User's Guide
Welcome.
Thank you for buying an
IBM blade server.
server features superior
performance, availability,
and scalability.
This
Installation and User's Guide
contains information for setting up,
configuring, and using your
blade server.
Additionally, a service information
label is attached to each BladeCenter
unit and blade server. This label
provides a graphical summary of
many of the installation and service
activities that are associated with
each device.
For more information about your
BladeCenter components and
features, you can view the
publications on the
CD or download from the
IBM Support Web site.
Go to
http://www.ibm.com/support/
Your blade
Documentation
Before installing the BladeCenter LS21 Type
7971 or LS41Type 7972 blade server in a
BladeCenter unit, complete the following
procedures:
Install and configure the rack according
to the documentation that came with the rack.
Install the BladeCenter unit into the rack and
configure it, according to the documentation
provided with the BladeCenter unit.
Supply 200-240 V ac to the BladeCenter unit.
Install the latest firmware in all BladeCenter
components.
Before you install the blade server into the
BladeCenter unit, install options such as
drives, memory modules, processor or
expansion cards in the blade server, if applicable.
Install the blade server in the BladeCenter unit.
See Chapter 3 for more information.
Configure the blade server.
See Chapter 4 for more information.
Install the operating system.
See Chapter 5 for more information.
Install additional applications
according to the instructions provided
with the applications.
The blade server is now
ready to use. Be sure to
register and profile your
blade server on the
IBM Support Web site.
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Table of Contents
Related Manuals for IBM LS21 - BladeCenter - 7971
Summary of Contents for IBM LS21 - BladeCenter - 7971
- Page 1 The blade server is now ready to use. Be sure to features, you can view the register and profile your blade server on the publications on the Documentation IBM Support Web site. CD or download from the IBM Support Web site. Go to http://www.ibm.com/support/...
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Page 2: Server Support
Check all cables for loose connections and verify that all optional devices you installed are on the ServerProven list at http://www.ibm.com/servers/eserver/ serverproven/compat/us/. View information about IBM Support Line at http://www.ibm.com/services/sl/products/ or view support telephone numbers at Is the problem http://www.ibm.com/planetwide/. - Page 3 BladeCenter LS21 Type 7971 and LS41 Type 7972 Installation and User’s Guide...
- Page 4 Warranty and Support Information document for your blade server type on the Documentation CD. Second Edition (January 2007) © Copyright International Business Machines Corporation 2006. All rights reserved. US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp.
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Page 5: Table Of Contents
Reliability, availability, and serviceability features ... . . 9 IBM Director ......10 Major components of the blade server . - Page 6 Hardware service and support ....58 IBM Taiwan product service ....58 Appendix B.
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Page 7: Safety
Vor der Installation dieses Produkts die Sicherheitshinweise lesen. Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza. Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet. Antes de instalar este produto, leia as Informações sobre Segurança. © Copyright IBM Corp. 2006... - Page 8 IBM Safety Information book. For example, if a caution statement begins with a number 1, translations for that caution statement appear in the IBM Safety Information book under statement 1. Be sure to read all caution and danger statements in this documentation before performing the instructions.
- Page 9 Statement 1: DANGER Electrical current from power, telephone, and communication cables is hazardous. To avoid a shock hazard: v Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm. v Connect all power cords to a properly wired and grounded electrical outlet.
- Page 10 Statement 2: CAUTION: When replacing the lithium battery, use only IBM Part Number 33F8354 or an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer.
- Page 11 Statement 4: ≥ 18 kg (39.7 lb) ≥ 32 kg (70.5 lb) ≥ 55 kg (121.2 lb) CAUTION: Use safe practices when lifting. Statement 5: CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device.
- Page 12 Statement 8: CAUTION: Never remove the cover on a power supply or any part that has the following label attached. Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components.
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Page 13: Chapter 1. Introduction
Download tab. For documentation updates, click the Install and use tab, and click Product documentation. Note: Changes are made periodically to the IBM Web site. Procedures for locating firmware and documentation might change from what is described in this document. - Page 14 Record information about the blade server in the following table. You will need these numbers when you register the blade server with IBM. You can register the blade server at http://www.ibm.com/support/mysupport/. Product name BladeCenter LS21 or LS41 Machine type 7971 or 7972...
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Page 15: Related Documentation
Safety Information This document is in PDF on the IBM Documentation CD. It contains translated caution and danger statements. Each caution and danger statement that appears in the documentation has a number that you can use to locate the corresponding statement in your language in the Safety Information document. -
Page 16: The Ibm Documentation Cd
3. Click the Install and use tab. 4. Click Product documentation. The IBM Documentation CD You can run the IBM Documentation CD on any personal computer that meets the hardware and software requirements. The IBM Documentation CD contains documentation for your blade server in Portable Document Format (PDF) and includes the IBM Documentation Browser to help you find information quickly. -
Page 17: Using The Documentation Browser
Using the Documentation Browser Use the Documentation Browser to browse the contents of the CD, read brief descriptions of the documents, and view documents using Adobe Acrobat Reader or xpdf. The Documentation Browser automatically detects the regional settings in use in your system and displays the documents in the language for that region (if available). -
Page 18: Notices And Statements Used In This Document
Notices and statements used in this document The caution and danger statements that appear in this document are also in the multilingual Safety Information document, which is on the IBM Documentation CD. Each statement is numbered for reference to the corresponding statement in the Safety Information document. -
Page 19: Features And Specifications
Features and specifications The following table provides a summary of the features and specifications of the blade server. Notes: v Power, cooling, removable-media drives, external ports, and advanced system management are provided by the BladeCenter unit. v The operating system in the blade server must provide USB support for the blade server to recognize and use the removable-media drives and front-panel USB ports. -
Page 20: What Your Blade Server Offers
2.5-inch, SFF, SAS hard disk drives. v IBM Director IBM Director is a workgroup-hardware-management tool that you can use to centrally manage servers. For more information, see the IBM Director documentation on the IBM Director CD. -
Page 21: Reliability, Availability, And Serviceability Features
For more information about configuring and using power throttling, see the management-module documentation or http://www.ibm.com/bladecenter/ and click Support. Reliability, availability, and serviceability features Three of the most important features in server design are reliability, availability, and serviceability (RAS). -
Page 22: Ibm Director
Reduced service and support costs For more information about IBM Director, see the documentation on the IBM Director CD that comes with the server, the IBM Director Information Center at http://publib.boulder.ibm.com/infocenter/eserver/v1r2/topic/diricinfo/fgm0_main.htm, and the IBM xSeries Systems Management Web page at http://www.ibm.com/ servers/eserver/xseries/systems_management/, which presents an overview of IBM Systems Management and IBM Director. -
Page 23: Major Components Of The Blade Server
Major components of the blade server The blade server is available in two types: single width and double width. All models have the blade server system board with components installed in the same locations. The double-width type blade server models also have an MPE with components that are similar to the blade server system board. - Page 24 BladeCenter LS21 Type 7971 and LS41 Type 7972: Installation and User’s Guide...
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Page 25: Chapter 2. Power, Controls, And Indicators
If the operating system stops functioning, you can press and hold the power-control button for more than 4 seconds to turn off the blade server. © Copyright IBM Corp. 2006... -
Page 26: Understanding The Control Panel And Leds
– Through the management-module Web interface, you can also configure the management module to turn off the blade server. For additional information, see the IBM BladeCenter Management Module User’s Guide. Understanding the control panel and LEDs This section describes the controls and LEDs on the blade server. - Page 27 The location LED on the BladeCenter unit is lit also. The location LED can be turned off through the management-module Web interface or through IBM Director Console. Information LED: When this amber LED is lit, it indicates that information about a system error for the blade server has been placed in the management-module event log.
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Page 28: Blade Server Connectors
Power-control button: This button is behind the control panel door. Press this button to turn on or turn off the blade server. Note: The power-control button has effect only if local power control is enabled for the blade server. Local power control is enabled and disabled through the management-module Web interface. -
Page 29: Chapter 3. Installing Options
When you are finished working on the blade server, reinstall all safety shields, guards, labels, and ground wires. v For a list of supported options for the blade server, go to http://www.ibm.com/ servers/eserver/serverproven/compat/us/. © Copyright IBM Corp. 2006... -
Page 30: System Reliability Guidelines
System reliability guidelines To help ensure proper cooling and system reliability, observe the following requirements are met: v Each microprocessor socket always contains either a microprocessor dust cover and heat sink filler or a microprocessor and heat sink. If the blade server has only one microprocessor, it must be installed in microprocessor socket 1. -
Page 31: Removing The Blade Server From The Bladecenter Unit
Removing the blade server from the BladeCenter unit The following illustration shows how to remove a single-width type blade server from a type 8677 BladeCenter unit. Removal of the double-width type blade server follows the same steps. The appearance of your BladeCenter unit might be different, see the documentation for your BladeCenter unit for additional information. -
Page 32: Opening The Blade Server Cover
Opening the blade server cover The following illustrations show how to open the cover on a blade server. Blade-cover release Blade-cover release To open the blade server cover, complete the following steps: 1. Read the safety information beginning on page v and “Installation guidelines” on page 17. -
Page 33: Removing An Expansion Unit
Removing an expansion unit The following illustration shows how to remove the MPE unit from a double-width type blade server. Note: The following illustration shows how to remove an MPE from the blade server; removing another type of expansion unit from a blade server is similar. -
Page 34: Removing The Bezel Assembly
Removing the bezel assembly To install certain options, you must first remove the bezel assembly. The following illustration shows how to remove the blade server bezel assembly. The illustration and instructions also apply to the MPE bezel assembly, except that the MPE does not have a control-panel connector. -
Page 35: Installing A Sas Hard Disk Drive
Installing a SAS hard disk drive The blade server one connector on the system board for installing an optional SFF SAS hard disk drive. Depending on the blade server model, a SAS hard disk drive might already be installed. If the blade server is equipped with a SAS hard disk drive, you can install an additional SAS hard disk drive using an MPE. -
Page 36: Installing Additional Memory
Chipkill technology. v For a current list of supported DIMMs for the blade server, go to http://www.ibm.com/servers/eserver/serverproven/compat/us/. v For each installed microprocessor, a set of 4 DIMM sockets is enabled (see the following table for more information). - Page 37 The following table lists the available microprocessor and DIMM combinations for the blade server and MPE. No. of Blade server micro- DIMM socket x DIMM socket x processors 1 (in blade server) 1 and 2 (in blade server) 1 and 2 (in blade server)1 (in MPE unit) 1 and 2 (in blade...
- Page 38 5. Open the blade server cover (see “Opening the blade server cover” on page 20 for instructions). 6. If you are installing a DIMM in the blade server and an expansion unit is attached to the blade server, remove the expansion unit (see “Removing an expansion unit”...
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Page 39: Installing An Additional Microprocessor
To use SMP, obtain an SMP-capable operating system. For a list of supported operating systems and other options, go to http://www.ibm.com/servers/eserver/ serverproven/compat/us/. The following notes describe the type of microprocessor that the server supports... - Page 40 Heat Sink Microprocessor 2 Microprocessor 1 and Heat Sink Bezel assembly To install an additional microprocessor, complete the following steps: 1. Read the safety information beginning on page v and “Installation guidelines” on page 17. 2. Shut down the operating system, turn off the blade server, and remove the blade server from the BladeCenter unit.
- Page 41 Attention: v Do not use any tools or sharp objects to lift the locking lever on the microprocessor socket. Doing so might result in permanent damage to the system board. v Hold the edges of the microprocessor, do not touch the contacts on the microprocessor or the contacts on the microprocessor socket.
- Page 42 REPEAT SEQUENCE UNTIL TIGHT. 720° 720° 13. If you have other options to install or remove, do so now; otherwise, go to “Completing the installation” on page 36. BladeCenter LS21 Type 7971 and LS41 Type 7972: Installation and User’s Guide...
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Page 43: Installing An I/O-Expansion Card
Other expansion cards are available only as standard-form-factor or high-speed cards. The blade server supports various types of I/O-expansion cards. See http://www.ibm.com/servers/eserver/serverproven/compat/us/ for a list of available I/O-expansion cards and their form-factor types. Note: Some BladeCenter units do not support high-speed expansion cards, see the documentation for your BladeCenter unit for compatibility information. -
Page 44: Installing A Small-Form-Factor Expansion Card
Installing a small-form-factor expansion card The following illustration shows how to install a small-form-factor expansion card in the blade server system board and also applies to the MPE. Small-form-factor expansion card To install a small-form-factor expansion card, complete the following steps: 1. -
Page 45: Installing A Standard-Form-Factor Expansion Card
Installing a standard-form-factor expansion card The following illustration shows how to install a standard-form-factor expansion card in the blade server system board and also applies to the MPE. Standard-form-factor expansion card To install a standard-form-factor expansion card, complete the following steps: 1. -
Page 46: Installing A High-Speed Expansion Card
Installing a high-speed expansion card The following illustration shows how to install a high-speed expansion card in the blade server system board and also applies to the MPE. Extraction lever High-speed expansion card Blade expansion connector Expansion card standoff To install a high-speed expansion card, complete the following steps: 1. -
Page 47: Installing A Concurrent Kvm Card
Installing a Concurrent KVM card If the BladeCenter unit and management module support the concurrent-KVM function, you can add a Concurrent KVM Feature Card to the blade server system board. The following illustration shows how to install a Concurrent KVM expansion card in the blade server system board and also applies to the MPE. -
Page 48: Completing The Installation
Completing the installation To complete the installation, complete the following tasks. Instructions for each task are in the following sections. 1. Reinstall the blade server bezel assembly, if you removed it (see “Installing the bezel assembly” on page 37). 2. If you removed an expansion unit from a double-width type blade server, reinstall the expansion unit (see “Installing an expansion unit”... -
Page 49: Installing The Bezel Assembly
Installing the bezel assembly The following illustration shows how to install the blade server bezel assembly. The illustration and instructions also apply to the MPE bezel assembly, except that the MPE does not have a control-panel connector. Bezel-assembly release (both sides) Bezel assembly Control-panel cable... -
Page 50: Installing An Expansion Unit
Installing an expansion unit To install an expansion unit, complete the following steps. Note: The following illustration shows how to install an MPE unit on the blade server; installing another type of expansion unit on a blade server is similar. Extraction thumbscrew Expansion unit... -
Page 51: Closing The Blade Server Cover
Closing the blade server cover Attention: You cannot insert the blade server into the BladeCenter unit until the cover is installed and closed or an expansion unit is installed. Do not attempt to override this protection. The following illustration shows how to close the blade server cover. Blade-cover release Blade-cover... -
Page 52: Installing The Blade Server In A Bladecenter Unit
Installing the blade server in a BladeCenter unit The following illustration shows how to install a single-width type blade server into a Type 8677 BladeCenter unit. Installation of the double-width type blade server follows the same steps. The appearance of your BladeCenter unit might be different, see the documentation for your BladeCenter unit for additional information. -
Page 53: Updating The Blade Server Configuration
6. Push the release handles on the front of the blade server to the closed position. 7. Turn on the blade server (see “Turning on the blade server” on page 13 for instructions). 8. Make sure that the power-on LED on the blade server control panel is lit continuously, indicating that the blade server is receiving power and is turned 9. -
Page 54: Input/Output Connectors And Devices
Input/output connectors and devices The input/output connectors that are available to the blade server are supplied by the BladeCenter unit. See the documentation that comes with the BladeCenter unit for information about the input/output connectors. The blade server has two selection buttons on the control panel: the media tray select button and the keyboard/video/mouse select button. -
Page 55: Chapter 4. Configuring The Blade Server
The IBM Remote Deployment Manager (RDM) Version 4.20 program is available for purchase. You can use IBM RDM to install a BIOS code update onto a blade server by following the instructions in the documentation that comes with the RDM program. -
Page 56: Using The Configuration/Setup Utility Program
KVM select button on the blade server (see “Understanding the control panel and LEDs” on page 14 for information). v If you are managing the blade server from a remote location, see the IBM BladeCenter Management Module User’s Guide, IBM BladeCenter Management Module Command-Line Interface Reference Guide, or IBM BladeCenter Serial over LAN Setup Guide for information and instructions. - Page 57 With an optional BladeCenter Storage Expansion Unit 3, you can control all of the SAS hard disk drives in the host blade server. Set BSE3 Controls All Blade SAS HDD to Enable to control all of the hard disk drives in the host blade server.
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Page 58: Using Passwords
If a memory error is detected during POST or memory configuration, the blade server automatically disables the failing memory pair of memory connectors and continues operating with reduced memory. After the problem is corrected, you must enable the memory connectors. Use the arrow keys to highlight the pair of memory connectors that you want to enable, and use the arrow keys to select Enable. -
Page 59: Using The Serverguide Setup And Installation Cd
Using the ServerGuide Setup and Installation CD The ServerGuide Setup and Installation CD contains a setup and installation program that is designed for the IBM blade server. The ServerGuide program detects the blade server model and hardware options that are installed and uses that information during setup to configure the hardware. -
Page 60: Serverguide Features
When you use the ServerGuide Setup and Installation CD, you do not need setup diskettes. You can use the CD to configure any supported IBM blade server model. The setup program provides a list of tasks that are required to set up the blade server. -
Page 61: Typical Operating-System Installation
If you have already configured the blade server hardware and you decide not to use the ServerGuide program to install the operating system, complete the following steps to download the latest operating-system installation instructions from the IBM Support Web page: 1. -
Page 62: Firmware Updates
Enter. Firmware updates IBM periodically makes BIOS, service processor (BMC), and diagnostic firmware updates available for the blade server. Go to http://www.ibm.com/bladecenter/ to download the latest firmware for the blade server then, install the updates using the instructions that are included with the downloaded files. -
Page 63: Blade Server Ethernet Controller Enumeration
Two SAS hard disk drives can be used to implement and manage RAID level-0 (striping) or RAID level-1 (mirror) arrays in operating systems that are listed on the ServerProven list at http://www.ibm.com/servers/eserver/serverproven/compat/us/. Use the LSI Configuration Utility program to configure the SAS RAID (see “Using the LSI Logic Configuration Utility program”... -
Page 64: Using The Lsi Logic Configuration Utility Program
Using the LSI Logic Configuration Utility program You can use the LSI Logic Configuration Utility program to: v Set the SAS device scan order v Set the SAS ID for the controller v Manage the SAS RAID configuration Starting the LSI Logic Configuration Utility program To start the LSI Logic Configuration Utility program, complete the following steps: 1. -
Page 65: Chapter 5. Installing The Operating System
Windows 2000 with Service Pack 3 applied. Instructions for creating a Windows 2000 Integrated CD are contained in the latest operating-system installation instructions for Windows 2000 on the IBM Support Web page. Important: 1. The operating system in the blade server must provide USB support for the blade server to recognize and use the keyboard, mouse, and removable-media drives. -
Page 66: Using Rdm To Install The Operating System
You can download operating-system installation instructions from the IBM BladeCenter site at http://www.ibm.com/bladecenter/. Changes are periodically made to the IBM web site. Procedures for locating firmware and documentation might change from what is described in this document. To download operating-system installation instructions, complete the following steps: 1. -
Page 67: Chapter 6. Solving Problems
Troubleshooting tables Use the troubleshooting tables to find solutions to problems that have identifiable symptoms. These tables are in the Problem Determination and Service Guide for your blade server. © Copyright IBM Corp. 2006... -
Page 68: Serverguide Problems
I/O modules, removable media drives, and the blade servers, while the operating system is running. Real Time Diagnostics can be plugged into an existing IBM Director environment or installed without IBM Director present. For documentation and download information for Real Time Diagnostics, see http://www.ibm.com/servers/eserver/xseries/... -
Page 69: Appendix A. Getting Help And Technical Assistance
If you need help, service, or technical assistance or just want more information about IBM products, you will find a wide variety of sources available from IBM to assist you. This section contains information about where to go for additional information about IBM and IBM products, what to do if you experience a problem with your system, and whom to call for service, if it is necessary. -
Page 70: Getting Help And Information From The World Wide Web
Getting help and information from the World Wide Web On the World Wide Web, the IBM Web site has up-to-date information about IBM ™ systems, optional devices, services, and support. The address for IBM System x ® and xSeries information is http://www.ibm.com/systems/x/. The address for IBM BladeCenter information is http://www.ibm.com/systems/bladecenter/. -
Page 71: Appendix B. Notices
Web sites. The materials at those Web sites are not part of the materials for this IBM product, and use of those Web sites is at your own risk. IBM may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you. -
Page 72: Trademarks
Trademarks The following terms are trademarks of International Business Machines Corporation in the United States, other countries, or both: Active Memory TechConnect Active PCI IBM (logo) Tivoli Active PCI-X IntelliStation Tivoli Enterprise NetBAY Update Connector Alert on LAN Netfinity Wake on LAN... -
Page 73: Product Recycling And Disposal
IBM makes no representations or warranties with respect to non-IBM products. Support (if any) for the non-IBM products is provided by the third party, not IBM. Some software may differ from its retail version (if available), and may not include user manuals or all program functionality. -
Page 74: Battery Return Program
United States, go to http://www.ibm.com/ibm/environment/ products/batteryrecycle.shtml or contact your local waste disposal facility. In the United States, IBM has established a return process for reuse, recycling, or proper disposal of used IBM sealed lead acid, nickel cadmium, nickel metal hydride, and battery packs from IBM equipment. - Page 75 For proper collection and treatment, contact your local IBM representative. For California: Perchlorate material – special handling may apply. See http://www.dtsc.ca.gov/ hazardouswaste/perchlorate.
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Page 76: Electronic Emission Notices
Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits. IBM is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment. -
Page 77: Taiwanese Class A Warning Statement
55022. The limits for Class A equipment were derived for commercial and industrial environments to provide reasonable protection against interference with licensed communication equipment. Attention: This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. - Page 78 BladeCenter LS21 Type 7971 and LS41 Type 7972: Installation and User’s Guide...
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Page 79: Index
57 system board 16 Gigabit Ethernet card, I/O-expansion 31 controller enable or disable Ethernet 44 enable or disable SCSI 44 Ethernet 50 memory 9 hard disk drive Serial Attached SCSI (SAS) 23 connectors 16 © Copyright IBM Corp. 2006... - Page 80 31, 35 with ServerGuide 49 Myrinet 31 without ServerGuide 49 types supported 31 notes, important 60 IBM Director 8, 10 notices IBM Support Line 58 electronic emission 64 installation order for memory modules 24 FCC, Class A 64 installing...
- Page 81 RDM, using 54 telephone numbers 58 recycling and disposal, product 61 thermal material redundant array of independent disks (RAID) heat sink 29 Serial Attached SCSI (SAS) array 23 trademarks 60 related documentation 3 troubleshooting reliability Light path diagnostics 56 features 9 Problem isolation tables 55 Remote Deployment Manager, using 54 turning off the blade server 13...
- Page 82 BladeCenter LS21 Type 7971 and LS41 Type 7972: Installation and User’s Guide...
- Page 84 Part Number: 42C4897 Printed in USA (1P) P/N: 42C4897...