4Yy Paper Jams - Lexmark XM3250 Service Manual

Action
Step 5
Check the ADF separator roller for improper installation, wear, and
damage.
Is the ADF roller properly installed and free of wear and damage?
Step 6
Reinstall or replace the separator roller.
Does the problem remain?
Step 7
Check the ADF rollers for improper installation, wear, and damage.
Are the ADF rollers properly installed and free of wear and
damage?
Step 8
Reinstall or replace the ADF roller. See
page 306.
Does the problem remain?

4yy paper jams

420–430 paper jam messages
Error code Description
420.11 Paper remains detected at the sensor (stapler
pass‑through) after the printer is turned on.
420.12 Paper was detected earlier than expected at the
sensor (stapler pass‑through).
420.13 Paper was detected later than expected or was
never detected at the sensor (stapler
pass‑through).
420.15 Paper never cleared the sensor (stapler
pass‑through).
421.13 The staple finisher left tamper failed to reach its
home position.
421.15 The staple finisher left tamper failed to leave its
home position.
422.13 The staple finisher right tamper failed to reach its
home position.
422.15 The staple finisher right tamper failed to leave its
home position.
"ADF roller removal" on
Action
See
See
page
See
on page
Diagnostics and troubleshooting
113
Yes No
Go to step 7. Go to step 6.
Go to step 7. The problem is
solved.
Contact the next Go to step 8.
level of support.
Contact the next The problem is
level of support. solved.
"Finisher jam service check" on page
"Stapler left tamper jam service check" on
116.
"Stapler right tamper jam service check"
118.
7018
114.