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MX432, XM3142 MFPs
User's Guide
October 2022
www.lexmark.com
Machine type:
7019
Models:
6w6, 6w9

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Table of Contents
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Summary of Contents for Lexmark MX432

  • Page 1 MX432, XM3142 MFPs User's Guide October 2022 www.lexmark.com Machine type: 7019 Models: 6w6, 6w9...
  • Page 2: Table Of Contents

    Contents Contents Safety information..................6 Conventions................................6 Product statements............................. 6 Learn about the printer................9 Finding information about the printer......................9 Finding the printer serial number........................11 Printer configurations............................12 Using the control panel............................ 12 Understanding the status of the indicator light..................13 Selecting paper..............................13 Set up, install, and configure..............
  • Page 3 Contents Printing from a flash drive..........................64 Supported flash drives and file types......................65 Configuring confidential jobs......................... 65 Printing confidential and other held jobs....................66 Printing a font sample list..........................66 Placing separator sheets between copies....................67 Canceling a print job............................67 Adjusting toner darkness..........................67 Copy......................
  • Page 4 Contents Scan......................76 Using the automatic document feeder and scanner glass..............76 Scanning to a computer...........................76 Scanning to an FTP server..........................77 Creating an FTP shortcut..........................77 Scanning to a network folder......................... 78 Creating a network folder shortcut.......................78 Scanning to a flash drive..........................78 Use printer menus..................
  • Page 5 Enabling the USB port............................ 212 Clearing jams..............................212 Network connection problems........................230 Issues with supplies............................232 Paper feed problems............................. 233 E-mailing problems............................236 Faxing problems..............................237 Scanning problems............................243 Contacting customer support........................249 Recycle and dispose................250 Recycling Lexmark products........................250 Recycling Lexmark packaging........................250 Notices......................251 Index......................267...
  • Page 6: Safety Information

    CAUTION—POTENTIAL INJURY: Only a Lexmark Inline Surge Protector that is properly connected between the printer and the power cord provided with the printer may be used with this product. The use of non-Lexmark surge protection devices may result in a risk of fire, property damage, or poor printer performance.
  • Page 7 Make sure that there is adequate clearance around the printer. CAUTION—TIPPING HAZARD: Installing one or more options on your printer or MFP may require a caster base, furniture, or other feature to prevent instability causing possible injury. For more information on supported configurations, see www.lexmark.com/multifunctionprinters.
  • Page 8 Safety information CAUTION—TIPPING HAZARD: To reduce the risk of equipment instability, load each tray separately. Keep all other trays closed until needed. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it.
  • Page 9: Learn About The Printer

    Find it here Initial setup instructions See the setup documentation that came with the printer. • Go to www.lexmark.com/downloads, search for Printer software your printer model, and then in the Type menu, • Print or fax driver select the driver, firmware, or utility that you need.
  • Page 10 • Environmental information • In other countries and regions—See the printed warranty that came with the printer. Product Information Guide—See the documentation that came with the printer or go to http://support.lexmark.com. Information on Lexmark digital passport Go to https://csr.lexmark.com/digital- passport.php.
  • Page 11: Finding The Printer Serial Number

    Learn about the printer Finding the printer serial number Open the front door. Locate the serial number behind the front door.
  • Page 12: Printer Configurations

    Learn about the printer Printer configurations Control panel Automatic document feeder (ADF) ADF tray ADF bin Standard bin Multipurpose feeder Standard 250‑sheet tray Optional 550‑sheet tray Using the control panel...
  • Page 13: Understanding The Status Of The Indicator Light

    Learn about the printer Control panel part Function Power button • Turn on or turn off the printer. Note: To turn off the printer, press and hold the power button for five seconds. • Set the printer to Sleep mode. •...
  • Page 14 Learn about the printer Weight Trays can feed paper of varying weights. Paper lighter than 60 g/m (16 lb) may not be stiff enough to feed properly, and may cause jams. For more information, see the “Supported paper weights” topic. Curl Curl is the tendency for paper to curl at its edges.
  • Page 15 Learn about the printer • Rough‑edged, rough or heavily textured surface papers, or curled papers. • Recycled papers that fail EN12281:2002 (European). • Paper weighing less than 60 g/m (16 lb). • Multiple‑part forms or documents. Storing paper Use these paper storage guidelines to help avoid jams and uneven print quality: •...
  • Page 16 Learn about the printer Supported paper sizes Paper size Standard Optional Multipurpose feeder Two‑sided 250‑sheet tray 550‑sheet tray printing 210 x 297 mm (8.27 x 11.7 in.) A5 Portrait (SEF) 148 x 210 mm (5.83 x 8.27 in.) A5 Landscape (LEF) 210 x 148 mm (8.27 x 5.83 in.) 105 x 148 mm...
  • Page 17 Learn about the printer Paper size Standard Optional Multipurpose feeder Two‑sided 250‑sheet tray 550‑sheet tray printing Folio 215.9 x 330.2 mm (8.5 x 13 in.) Universal 99 x 148 mm to 215.9 x 359.92 (3.9 x 5.83 in. to 8.5 x 14.17 in.) 7 3/4 Envelope 98.4 x 190.5 mm (3.875 x 7.5 in.)
  • Page 18 Learn about the printer Supported paper types Paper type Standard Optional Multipurpose Two‑sided Automatic 250‑sheet tray 550‑sheet tray feeder printing document feeder Plain paper Card stock Recycled Paper labels* Bond Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough/Cotton Envelope Rough envelope * One‑sided paper labels are supported for occasional use of less than 20 pages per month.
  • Page 19: Set Up, Install, And Configure

    Set up, install, and configure Set up, install, and configure Selecting a location for the printer • Leave enough room to open trays, covers, and doors and to install hardware options. • Set up the printer near an electrical outlet. CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.
  • Page 20: Attaching Cables

    Set up, install, and configure Front 305 mm (12 in.) Note: The minimum space needed in front of the printer is 76 mm (3 in.). Left side 110 mm (4.33 in.) Attaching cables CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a lightning storm.
  • Page 21: Setting Up And Using The Home Screen Applications

    Set up, install, and configure Printer port Function Power cord socket Connect the printer to a properly grounded electrical outlet. Setting up and using the home screen applications Using the home screen Note: Your home screen may vary depending on your home screen customization settings, administrative setup, and active embedded solutions.
  • Page 22 To arrange the apps, drag the app names in the order that you want. • To restore the default home screen, click Restore home screen. Apply the changes. Supported applications Application Printer models Scan Center MX432, XM3142 Shortcut Center MX432, XM3142 Card Copy MX432, XM3142 Display Customization MX432, XM3142 Customer Support...
  • Page 23 Set up, install, and configure • Only destinations created from the Embedded Web Server are saved. For more information, see the documentation that came with the solution. Apply the changes. Creating a shortcut From the home screen, touch Shortcut Center. Note: The icon and name may have been changed.
  • Page 24 Set up, install, and configure Using Display Customization Before using the application, make sure to do the following: • From the Embedded Web Server, click Apps > Display Customization > Configure. • Enable and configure the screen saver, slideshow, and wallpaper settings. Managing screen saver and slide show images From the Screen Saver and Slideshow Images section, add, edit, or delete an image.
  • Page 25 Set up, install, and configure • For information on how to configure the application settings, see the Device Quotas Administrator’s Guide. Open a web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
  • Page 26: Setting Up And Using The Accessibility Features

    Set up, install, and configure Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the web page correctly. Click Bookmarks >...
  • Page 27 Set up, install, and configure Notes: • When Voice Guidance is activated, always use two fingers to select any item on the display. • Voice Guidance has limited language support. Deactivating Voice Guidance In one motion and using one finger, slowly swipe left then up on the display until you hear a voice message. Note: For printer models without built-in speakers, use headphones to hear the message.
  • Page 28 Set up, install, and configure Gesture Function Swipe down then right using one Decrease the volume. finger Note: This gesture is also applicable when the printer is in normal mode. Swipe up then left using one finger Exit an application and return to the home screen. Swipe down then left using one Go back to the previous setting.
  • Page 29: Setting Up The Printer To Fax

    Fax over IP (FoIP) MX432adwe XM3142 Needs a subscription. For more information, go to https://www.etherfax.net/lexmark or contact the place where you purchased the printer. Needs an installed license bundle. For more information, contact the place where you purchased the printer.
  • Page 30 An appropriate license bundle must be installed in your printer. For more information, contact etherFAX. • Make sure that you have registered your printer to the etherFAX portal. For more information, go to https://www.etherfax.net/lexmark. • The printer serial number is required on registration. To locate the serial number, see “Finding the printer...
  • Page 31 Set up, install, and configure Notes: • View the printer IP address on the home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the web page correctly. Click Settings >...
  • Page 32 Set up, install, and configure Setting up fax using a standard telephone line Note: These instructions apply only to printers that support analog fax. For more information, see “Supported fax” on page CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a lightning storm.
  • Page 33 Set up, install, and configure Notes: • You can set the printer to receive faxes automatically (set Auto Answer to On) or manually (set Auto Answer to Off). • If you want to receive faxes automatically, then set the printer to pick up on a specified number of rings. Setup 2: Printer is sharing the line with an answering machine Note: If you subscribe to a distinctive ring service, then make sure that you set the correct ring pattern for the printer.
  • Page 34 Set up, install, and configure Connected to different wall jacks Connect one end of the telephone cable to the line port of the printer. Connect the other end of the cable to an active analog wall jack. Notes: • If you have only one telephone number on your line, then set the printer to receive faxes automatically. •...
  • Page 35 There may be an adapter plug installed in the telephone port of the printer. Do not remove the adapter plug from the telephone port of the printer if you are connecting to a serial or cascaded telephone system. Part name Part number Lexmark adapter plug 40X8519...
  • Page 36 Set up, install, and configure Connecting the printer to a non‑RJ‑11 wall jack Connect one end of the telephone cable to the line port of the printer. Connect the other end of the cable to the RJ‑11 adapter, and then connect the adapter to the wall jack. If you want to connect another device with a non‑RJ‑11 connector to the same wall jack, then connect it directly to the telephone adapter.
  • Page 37: Configuring The E-Mail Smtp Settings

    Set up, install, and configure Setting the fax date and time Note: Make sure that fax is configured. For more information, see the Setting up the printer to fax section. From the home screen, touch Settings > Device > Preferences > Date and Time > Configure. Configure the settings.
  • Page 38 Set up, install, and configure • For e‑mail service providers that are not on the list, contact your provider and ask for the settings. Click Save. Using the Settings menu in the printer From the home screen, touch Settings > E‑mail > E‑mail Setup. Configure the settings.
  • Page 39 Set up, install, and configure Setting Value Device UserID Your e‑mail address Device Password App password Note: To create an app password, go to the AOL Account Security page, log in to your account, and then click Generate app password. Comcast Mail Setting Value...
  • Page 40 Set up, install, and configure Setting Value Device Password App password Notes: • To create an app password, go to the Google Account Security page, log in to your account, and then from the “Signing in to Google” section, click App passwords.
  • Page 41 Set up, install, and configure NetEase Mail (mail.126.com) Note: Make sure that the SMTP service is enabled on your account. To enable the service, from the NetEase Mail home page, click Settings > POP3/SMTP/IMAP, and then enable either IMAP/SMTP service or POP3/SMTP service.
  • Page 42 Set up, install, and configure NetEase Mail (mail.yeah.net) Note: Make sure that the SMTP service is enabled on your account. To enable the service, from the NetEase Mail home page, click Settings > POP3/SMTP/IMAP, and then enable either IMAP/SMTP service or POP3/SMTP service.
  • Page 43 Set up, install, and configure QQ Mail Note: Make sure that the SMTP service is enabled on your account. To enable the service, from the QQ Mail home page, click Settings > Account. From the POP3/IMAP/SMTP/Exchange/CardDAV/CalDAV Service section, enable either POP3/SMTP service or IMAP/SMTP service. Setting Value Primary SMTP Gateway...
  • Page 44 Set up, install, and configure Sohu Mail Note: Make sure that the SMTP service is enabled on your account. To enable the service, from the Sohu Mail home page, click Options > Settings > POP3/SMTP/IMAP, and then enable either IMAP/SMTP service or POP3/SMTP service.
  • Page 45: Loading Paper And Specialty Media

    Set up, install, and configure Setting Value Reply Address Your e‑mail address SMTP Server Authentication Login / Plain Device‑Initiated E‑mail Use Device SMTP Credentials Device UserID Your e‑mail address Device Password Account password or app password Notes: • For accounts with two‑step verification disabled, use your account password.
  • Page 46 Set up, install, and configure Adjust the guides to match the size of the paper that you are loading. Flex, fan, and align the paper edges before loading. Load the paper stack with the printable side facedown, and then make sure that the guides fit snugly against the paper.
  • Page 47 Set up, install, and configure Insert the tray. If necessary, set the paper size and paper type from the control panel to match the paper loaded. Loading the multipurpose feeder Open the multipurpose feeder.
  • Page 48 Set up, install, and configure Flex, fan, and align the paper edges before loading. Load paper with the printable side faceup. Notes: • Load letterhead faceup with the header toward the rear of the printer for one‑sided printing. • Load letterhead facedown with the header toward the front of the printer for two‑sided printing. •...
  • Page 49: Installing And Updating Software, Drivers, And Firmware

    Run the installer, and then follow the instructions on the computer screen. Installing the fax driver Go to www.lexmark.com/downloads, search for your printer model, and then download the appropriate installer package. From your computer, click Printer Properties, and then navigate to the Configuration tab.
  • Page 50 • To use the Macintosh print driver, select either AirPrint or Secure AirPrint. • If you want custom printing features, then select the Lexmark print driver. To install the driver, see “Installing the printer software” on page Add the printer.
  • Page 51: Installing Hardware Options

    Set up, install, and configure Exporting or importing a configuration file You can export the configuration settings of your printer into a text file, and then import the file to apply the settings to other printers. Open a web browser, and then type the printer IP address in the address field. Notes: •...
  • Page 52 Set up, install, and configure • Korean • Arabic – Mass storage • Licensed features – IPDS – Bar Code • Wireless module – MarkNet N8372 Notes: • An ISD is required to activate Forms Merge and other features. • Some IPDS features require an ISD.
  • Page 53 Set up, install, and configure Installing the intelligent storage drive CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing.
  • Page 54 Set up, install, and configure Locate the ISD connector. Insert the card to the ISD connector.
  • Page 55: Networking

    Set up, install, and configure Close the controller board access door until it clicks into place. Connect the power cord to the electrical outlet, and then turn on the printer. CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.
  • Page 56 Set up, install, and configure Using Lexmark Mobile Assistant Depending on your mobile device, download the Lexmark Mobile Assistant application from either the Google Play store or App Store online store. From the printer home screen, touch Settings > Network/Ports > Wireless > Setup Using Mobile App >...
  • Page 57 Set up, install, and configure Configuring Wi‑Fi Direct ® Wi-Fi Direct is a Wi-Fi-based peer-to-peer technology that allows wireless devices to connect directly to a Wi- Fi Direct‑enabled printer without using an access point (wireless router). From the home screen, touch Settings > Network/Ports > Wi-Fi Direct. Configure the settings.
  • Page 58: Setting Up Serial Printing (Windows Only)

    Set up, install, and configure Connecting a computer to the printer Before connecting your computer, make sure that Wi‑Fi Direct has been configured. For more information, see “Configuring Wi‑Fi Direct” on page For Windows users Open Printers & scanners, and then click Add a printer or scanner. Click Show Wi-Fi Direct printers, and then select the printer Wi‑Fi Direct name.
  • Page 59 Set up, install, and configure Open the printer properties, and then select the COM port from the list. Set the COM port parameters in Device Manager. Notes: • Serial printing reduces printing speed. • Make sure that the serial cable is connected to the serial port on your printer.
  • Page 60: Secure The Printer

    Secure the printer Secure the printer Locating the security slot The printer is equipped with a security lock feature. Attach a security lock compatible with most laptop computers in the location shown to secure the printer in place. Erasing printer memory To erase volatile memory or buffered data in your printer, turn off the printer.
  • Page 61: Restoring Factory Default Settings

    Secure the printer • The process to sanitize the ISD can take from several minutes to more than an hour, making the printer unavailable for other tasks. Restoring factory default settings From the home screen, touch Settings > Device > Restore Factory Defaults. Touch Restore Settings >...
  • Page 62: Print

    Notes: • Make sure that you download the Lexmark Print application from the Google Play store and enable it in the mobile device. • Make sure that the printer and the mobile device are connected to the same network.
  • Page 63 Print Printing from a mobile device using Mopria Print Service ® Mopria Print Service is a mobile printing solution for mobile devices running on Android version 5.0 or later. It allows you to print directly to any Mopria‑certified printer. Note: Make sure that you download the Mopria Print Service application from the Google Play store and enable it in the mobile device.
  • Page 64: Printing From A Flash Drive

    Print Printing from a flash drive Insert the flash drive. Notes: • If you insert the flash drive when an error message appears, then the printer ignores the flash drive. If you insert the flash drive while the printer is processing other print jobs, then Busy appears on the •...
  • Page 65: Supported Flash Drives And File Types

    Print Supported flash drives and file types Flash drives • Lexar JumpDrive S70 (16GB and 32GB) • SanDisk Cruzer Micro (16GB and 32GB) • PNY Attaché (16GB and 32GB) Notes: – The printer supports high‑speed flash drives with full‑speed standard. –...
  • Page 66: Printing Confidential And Other Held Jobs

    Print Printing confidential and other held jobs For Windows users With a document open, click File > Print. Select a printer, and then click Properties, Preferences, Options, or Setup. Click Print and Hold. Select Use Print and Hold, and then assign a user name. Select the print job type (Confidential, Repeat, Reserve, or Verify).
  • Page 67: Placing Separator Sheets Between Copies

    Print Placing separator sheets between copies From the home screen, touch Settings > Print > Layout > Separator Sheets > Between Copies. Print the document. Canceling a print job From the home screen, touch Select the job to cancel. Note: You can also cancel a job by touching Job Queue. Adjusting toner darkness From the home screen, touch Settings >...
  • Page 68: Copy

    Copy Copy Using the automatic document feeder and scanner glass Automatic document feeder (ADF) Scanner glass • Use the ADF for multiple‑page or two-sided documents. • Load an original document faceup. For multiple‑page documents, make sure to align the leading edge •...
  • Page 69: Copying On Letterhead

    Copy Copying on letterhead Load an original document into the ADF tray or on the scanner glass. From the home screen, touch Copy > Copy From > select the size of the original document. Touch Copy To, and then select the paper source that contains the letterhead. If you loaded the letterhead into the multipurpose feeder, then touch Copy To >...
  • Page 70: Copying Cards

    Copy Copying cards Load a card on the scanner glass. From the home screen, touch Copy > Copy From. Touch ID Card. Copy the card. Creating a copy shortcut From the home screen, touch Copy. Configure the settings, and then touch Create a shortcut.
  • Page 71: E-Mail

    E-mail E-mail Using the automatic document feeder and scanner glass Automatic document feeder (ADF) Scanner glass • Use the ADF for multiple‑page or two-sided documents. • Load an original document faceup. For multiple‑page documents, make sure to align the leading edge •...
  • Page 72: Fax

    Using the automatic document feeder and scanner glass Automatic document feeder (ADF) Scanner glass • Use the ADF for multiple‑page or two-sided documents. • Load an original document faceup. For multiple‑page documents, make sure to align the leading edge • Use the scanner glass for single‑page documents, before loading.
  • Page 73: Scheduling A Fax

    For Macintosh users With a document open, choose File > Print. Select the printer that has ‑ Fax added after its name. In the To field, enter the recipient number. If necessary, configure other fax settings. Send the fax. Scheduling a fax Note: Make sure that fax is configured.
  • Page 74: Printing A Fax Log

    Touch Settings > Darkness > adjust the setting. Send the fax. Printing a fax log Note: Make sure that analog fax or etherFAX is configured. For more information, see the Setting up the printer to fax section. From the home screen, touch Settings > Reports > Fax. Touch Fax Job Log or Fax Call Log.
  • Page 75 In the Fax Forwarding menu, select Forward or Print and Forward. In the Forward to menu, select the destination type and then type the shortcut number. Apply the changes.
  • Page 76: Scan

    Before you begin, make sure that the computer and the printer are connected to the same network. For Windows users Using Lexmark ScanBack Utility From the computer, run Lexmark ScanBack Utility, and then click Next. Note: To download the utility, go to www.lexmark.com/downloads. Click Setup, and then add the printer IP address.
  • Page 77: Scanning To An Ftp Server

    Scan Load an original document into the automatic document feeder or on the scanner glass. From the printer home screen, touch Scan Profiles > Scan to Computer, and then select a scan profile. Using Windows Fax and Scan Note: Make sure that the printer is added to the computer. For more information, see “Adding printers to a computer”...
  • Page 78: Scanning To A Network Folder

    Scan Scanning to a network folder Load the document into the ADF tray or on the scanner glass. From the home screen, touch Scan Center. Note: The icon and name may have been changed. For more information, contact your administrator. Do either of the following: •...
  • Page 79 Scan Touch Scan to USB and adjust the settings if necessary. Notes: • To save the scanned document to a folder, touch Scan to, select a folder, and then touch Scan Here. • If the USB Drive screen does not appear, then touch USB Drive on the control panel. Scan the document.
  • Page 80: Use Printer Menus

    Use printer menus Use printer menus Menu map Device • • Preferences Anonymous Data Collection • • Eco‑Mode Accessibility • • Remote Operator Panel Restore Factory Defaults • • Notifications Maintenance • • Power Management About this Printer Print • •...
  • Page 81: Device

    Use printer menus Device Preferences Menu item Description Display Language Set the language of the text that appears on the display. [List of languages] Country/Region Identify the country or region where the printer is configured to operate. [List of countries or regions] Run initial setup Run the setup wizard.
  • Page 82 Use printer menus Menu item Description Allow Custom Job scans Specify whether the Custom Job Scanning setting appears for copy, scan, and fax. Note: This menu item appears only when an intelligent storage drive is installed. One Page Flatbed Scanning Set the printer to scan any type of job involving the scanner glass as a single page.
  • Page 83 Use printer menus Menu item Description Print Determine the lightness or darkness of text or images. Toner Darkness 1‑10 (8*) Copy Specify whether to print on one side or both sides of the paper. Sides 1 sided to 1 sided* 1 sided to 2 sided Copy Specify the number of page images to print on one side of a...
  • Page 84 Use printer menus Menu item Description Alarm Control Set the number of times that the alarm sounds when the printer requires user intervention. Single* Continuous Supplies Show the estimated status of the supplies. Show Supply Estimates Show estimates* Do not show estimates Supplies Set the number of times that the alarm sounds when the cartridge is low.
  • Page 85 Use printer menus Menu item Description E‑mail Alerts Setup Send an e‑mail using an encrypted link. E‑mail Setup Use SSL/TLS (Disabled*) E‑mail Alerts Setup Require a trusted certificate when accessing the SMTP server. E‑mail Setup Require Trusted Certificate (On*) E‑mail Alerts Setup Set the authentication type for the SMTP server.
  • Page 86 Use printer menus Menu item Description Error Prevention Let the printer continue processing or printing a job automatically after clearing certain attendance conditions. Auto Continue Auto Continue Time (5*) Error Prevention Set the printer to restart when an error occurs. Auto Reboot Auto Reboot Reboot when idle...
  • Page 87 Use printer menus Menu item Description Jam Content Recovery Specify how to restart a scan job after resolving a paper jam. Scanner Jam Recovery Job level Page level* Note: An asterisk (*) next to a value indicates the factory default setting. Power Management Menu item Description...
  • Page 88 Anonymous Data Collection Menu item Description Anonymous Data Collection Send printer usage and performance information to Lexmark. Device Usage and Performance Note: Anonymous Data Send Time appears only when you set Information Anonymous Data Collection to Device Usage and Performance None* Information.
  • Page 89 Use printer menus Menu item Description Speech Rate Set the Voice Guidance speech rate. Very Slow Note: This menu item appears only when a headphone or a speaker is Slow attached to the printer. Normal* Fast Faster Very Fast Rapid Very Rapid Fastest Note: An asterisk (*) next to a value indicates the factory default setting.
  • Page 90 Use printer menus Menu item Description Tray Configuration Set the tray to sense automatically the paper size loaded into Size Sensing Tray [x] Sensing Tray Configuration Set the printer to link the trays that have the same paper type and paper size settings. Tray Linking Automatic* Tray Configuration...
  • Page 91 Use printer menus Menu item Description Supply Usage And Counters Reset the supply usage history, such as number of pages and days remaining, to the factory shipped level. Clear Supply Usage History Supply Usage And Counters Reset the counter after installing a new maintenance kit. Reset Maintenance Counter Printer Emulations Set the printer to recognize and use the PPDS data stream.
  • Page 92 Use printer menus Menu item Description Fax Configuration Set the storage location for all faxes. Fax Storage Location Note: This menu item appears only when an ISD is installed. NAND Disk* Print Configuration Set a text point-size value below which the high‑frequency screens are used when printing font data.
  • Page 93 Enable the printer to use the orientation setting under the Copy menu when sending quick copy jobs. Honor orientation on fast path copy Off* App Configuration Enable Lexmark Embedded Solutions (LES) applications. LES Applications Scanner Configuration Print a Quick Test target page. Scanner Manual Registration...
  • Page 94: Print

    Show the serial number of the printer. Export Configuration File to Export the configuration file to a flash drive. Export Compressed Logs to Export the compressed log files to a flash drive. Send Logs Send printer log information to Lexmark. Print Layout Menu item Description Sides Specify whether to print on one side or both sides of the paper.
  • Page 95 Use printer menus Menu item Description Flip Style Determine which side of the paper is bound when performing two‑sided printing. Long Edge* Short Edge Note: Depending on the option selected, the printer automatically offsets each printed information of the page to bind the job correctly. Blank Pages Print blank pages that are included in a print job.
  • Page 96 Use printer menus Menu item Description Print Area Set the printable area on a sheet of paper. Normal* Whole Page Note: An asterisk (*) next to a value indicates the factory default setting. Setup Menu item Description Printer Language Set the printer language. PCL Emulation Note: Setting a printer language default does not prevent a software PS Emulation*...
  • Page 97 Use printer menus Quality Menu item Description Print Resolution Set the resolution for the printed output. 600 dpi* 1200 Image Q 2400 Image Q 1200 dpi 300 dpi Toner Darkness Determine the lightness or darkness of text images. 1‑10 (8*) Halftone Enhance the printed output to have smoother lines with sharper edges.
  • Page 98 Use printer menus Menu item Description Log Action at Near Full Specify how the printer responds when the ISD is nearly full. None* Note: The value defined in Log Near Full Level determines when this action E‑mail Current Log is triggered. E‑mail &...
  • Page 99 Use printer menus PostScript Menu item Description Print PS Error Print a page that describes the PostScript® error. Off* Note: When an error occurs, processing of the job stops, the printer prints an error message, and the rest of the print job is flushed. Minimum Line Width Set the minimum stroke width.
  • Page 100 Use printer menus Menu item Description Lines per Page Specify the number of lines of text for each page printed through the PCL® data stream. 1–255 Notes: • This menu item activates vertical escapement that causes the selected number of requested lines to print between the default margins of the page.
  • Page 101: Paper

    Use printer menus Image Menu item Description Auto Fit Select the best available paper size and orientation setting for an image. Note: When set to On, this menu item overrides the scaling and orientation Off* settings for the image. Invert Invert bitonal monochrome images.
  • Page 102 Use printer menus Menu item Description Substitute Size Set the printer to substitute a specified paper size if the requested size is not loaded in any paper source. Letter/A4 Notes: All Listed* • Off prompts the user to load the required paper size. •...
  • Page 103 Use printer menus Custom Scan Sizes Menu item Description Custom Scan Size [x] Assign a scan size name and configure the scan settings. Scan Size Name Width 1–8.5 inches (8.5*) 25.4–215.9 mm (215.9*) Height 1–25 inches (11*) 25.4–635 mm (279.4*) Orientation Portrait* Landscape...
  • Page 104: Copy

    Use printer menus Copy Copy Defaults Menu item Description Content Type Improve the output result based on the content of the original document. Text Text/Photo* Photo Graphics Sides Specify the scanning behavior based on the original document. 1 sided to 1 sided* 1 sided to 2 sided 2 sided to 1 sided 2 sided to 2 sided...
  • Page 105 Use printer menus Menu item Description Darkness Adjust the darkness of the scanned image. 1 to 9 (5*) Number of Copies Specify the number of copies. 1–9999 (1*) Header/Footer Specify the header or footer information on the scanned image. Left Header Middle Header Right Header Left Footer...
  • Page 106: Fax

    Use printer menus Menu item Description Allow Save as Shortcut Save copy settings as a shortcut. Sample copy Print a sample copy to check the quality before printing the remaining copies. Off* Note: This menu item appears only when an ISD is installed. Note: An asterisk (*) next to a value indicates the factory default setting.
  • Page 107 Use printer menus Menu item Description Memory Use Set the amount of internal printer memory allocated for faxing. All receive Note: This menu item prevents memory buffer conditions and failed faxes. Mostly receive Equal* Mostly send All send Cancel Faxes Cancel outgoing or incoming faxes.
  • Page 108 Use printer menus Menu item Description HTTPS Proxy Specify a proxy server URL. HTTPS Proxy User Specify the user name and password for the proxy server. HTTPS Proxy Password Fax Send Encryption Enable encryption for outgoing fax messages. Disabled Enabled* Required Fax Receive Encryption Enable encryption for incoming fax messages.
  • Page 109 Use printer menus Menu item Description Behind a PABX Set the printer to dial a fax number without waiting to recognize the dial tone. Note: Private Automated Branch Exchange (PABX) is a telephone network that Off* allows a single access number to offer multiple lines to outside callers. Dial Mode Specify the dial mode for incoming or outgoing faxes.
  • Page 110 Use printer menus Menu item Description Enable ECM Activate Error Correction Mode (ECM) for fax jobs. Note: ECM detects and corrects errors in the fax transmission process caused by telephone line noise and poor signal strength. Enable Fax Scans Create faxes using the printer scanner. Driver to Fax Allow the print driver to send fax.
  • Page 111 Use printer menus Fax Receive Settings Menu item Description Fax Job Waiting Remove fax jobs that request specific unavailable resources from the print queue. None* Toner Toner and Supplies Rings to Answer Set the number of rings required before the printer answers the incoming calls.
  • Page 112 Use printer menus Admin Controls Menu item Description Enable Fax Receive Set the printer to receive fax. Enable Color Fax Receive Set the printer to receive fax in color. Enable Caller ID Show the caller ID information of the incoming call on the printer display. Block No Name Fax Block incoming faxes without fax IDs.
  • Page 113 Use printer menus Menu item Description Max Speed Set the maximum speed for transmitting fax. 33600* 14400 9600 4800 2400 Note: An asterisk (*) next to a value indicates the factory default setting. Fax Cover Page Menu item Description Fax Cover Page Configure the settings for the fax cover page.
  • Page 114 Use printer menus Fax Log Settings Menu item Description Transmission Log Frequency Specify how often the printer creates a transmission log. Always* Never Only for Error Transmission Log Action Print or e‑mail a log for successful fax transmission or transmission error. Print E‑mail Off*...
  • Page 115 Use printer menus Menu item Description Speaker Volume Adjust the fax speaker volume. Low* High Ringer Volume Enable the ringer volume. Off* Note: An asterisk (*) next to a value indicates the factory default setting. VoIP Settings Menu item Description VoIP Protocol Set the Voice over Internet Protocol (VoIP) protocol.
  • Page 116 Use printer menus Menu item Description Transport For Outgoing Calls Set the SIP transport type for outgoing calls. UDP* Outbound Proxy Specify an outbound proxy to forward all SIP communication. Contact Specify a contact name for SIP. Realm Specify a realm name for SIP. Note: If the Realm setting is not set, the setting uses the name of the Contact instead.
  • Page 117 Use printer menus Fax Server Setup General Fax Settings Menu item Description To Format Specify a fax recipient. Note: If you want to use the fax number, then type the number sign (#) before a number. Reply Address Specify a reply address for sending fax. Subject Specify the fax subject and message.
  • Page 118 Use printer menus Menu item Description SMTP Server Authentication Set the authentication type for the SMTP server. No authentication required* Login / Plain NTLM CRAM‑MD5 Digest‑MD5 Kerberos 5 Device‑Initiated E‑mail Specify whether credentials are required for device‑initiated e‑mail. None* Use Device SMTP Credentials User‑Initiated E‑mail Specify whether credentials are required for user‑initiated e‑mail.
  • Page 119 Use printer menus Fax Server Scan Settings Menu item Description Image Format Specify the file format for the scanned image. TIFF (.tif) PDF (.pdf)* XPS (.xps) TXT (.txt) RTF (.rtf) DOCX (.docx) XLSX (.xlsx) CSV (.csv) Content Type Improve the output result based on the content of the original document. Text* Text/Photo Photo...
  • Page 120: E-Mail

    Use printer menus Menu item Description Use Multi‑Page TIFF Choose between single‑ and multiple‑page TIFF files. Note: An asterisk (*) next to a value indicates the factory default setting. E-mail E‑mail Setup Menu item Description Primary SMTP Gateway Type the IP address or host name of the primary SMTP server for sending e-mail.
  • Page 121 Use printer menus Menu item Description Device‑Initiated E‑mail Specify whether credentials are required for device‑initiated e‑mail. None* Use Device SMTP Credentials User‑Initiated E‑mail Specify whether credentials are required for user‑initiated e‑mail. None* Use Device SMTP Credentials Use Session User ID and Password Use Session E‑mail address and Password Prompt user Use Active Directory Device Credentials...
  • Page 122 Use printer menus Menu item Description Global OCR Settings Configure the settings for optical character recognition (OCR). Recognized Languages Note: This menu item appears only if you have purchased and installed an OCR Auto Rotate (Off*) solution. Despeckle (Off*) Auto Contrast Enhance (Off*) PDF Settings Configure the PDF settings of the scanned document.
  • Page 123 Use printer menus Advanced Imaging Menu item Description Color Balance Adjust the color intensity for cyan, magenta, and yellow. Cyan ‑ Red (0*) Magenta ‑ Green (0*) Yellow ‑ Blue (0*) Auto Color Detect Configure the auto color detection setting. Color Sensitivity (5*) Area Sensitivity (5*) E‑mail Bit Depth (1 bit*)
  • Page 124 Use printer menus Menu item Description Use cc:/bcc: Enable carbon copy and blind carbon copy in e‑mail. Off* Text Default Set the text quality in the content being scanned. 5–95 (75*) Text/Photo Default Set the text and photo quality in the content being scanned. 5–95 (75*) Photo Default Set the photo quality of the content being scanned.
  • Page 125: Ftp

    Use printer menus Web Link Setup Menu item Description Server Specify the credentials of the server that is hosting the images that are included in the e-mail. Login Password Path File Name Web Link FTP Defaults Menu item Description Format Specify the file format for the scanned image.
  • Page 126 Use printer menus Menu item Description Content Type Improve the output result based on the content type of the original document. Text Text/Photo* Graphics Photo Color Set the printer to capture file content in color or in mono. Black and White Gray Color* Auto...
  • Page 127 Use printer menus Menu item Description Auto Color Detect Configure the auto color detection setting. Color Sensitivity (5*) Area Sensitivity (5*) FTP Bit Depth (1 bit*) Minimum Scan Resolution (300 dpi*) Contrast Specify the contrast for the scanned image. Best for Content* Background Removal Remove the background color or image noise from the original document.
  • Page 128: Usb Drive

    Use printer menus Menu item Description Scan Preview Show a preview of the original document. Off* Note: This menu item appears only when an ISD is installed. Allow Save as Shortcut Save an FTP address as a shortcut. Note: An asterisk (*) next to a value indicates the factory default setting. USB Drive Flash Drive Scan Menu item...
  • Page 129 Use printer menus Menu item Description Color Set the printer to capture file content in color or in mono. Black and White Gray Color* Auto Resolution Set the resolution of the scanned image. 75 dpi 150 dpi* 200 dpi 300 dpi 400 dpi 600 dpi Darkness...
  • Page 130 Use printer menus Menu item Description Background Removal Remove the background color or image noise from the original document. Level (0*) Scan Edge to Edge Scan the original document from edge to edge. Off* Note: An asterisk (*) next to a value indicates the factory default setting. Admin Controls Menu item Description...
  • Page 131 Use printer menus Menu item Description Flip Style Determine which side of the paper is bound when performing two‑sided printing. Long Edge* Short Edge Pages per Side Print multiple page images on one side of a sheet of paper. Off* 2 pages per side 3 pages per side 4 pages per side...
  • Page 132: Network/Ports

    Note: An asterisk (*) next to a value indicates the factory default setting. Wireless Note: This menu is available only in printers connected to a Wi‑Fi network or printers that have a wireless network adapter. Menu item Description Setup Using Mobile App Configure the Wi‑Fi connection using Lexmark Mobile Assistant.
  • Page 133 Use printer menus Menu item Description Setup On Printer Panel Configure the Wi‑Fi connection using the control panel. Choose Network Add Wi‑Fi Network Network Name Network Mode Infrastructure Wireless Security Mode Disabled* WPA2/WPA - Personal WPA2 - Personal Wi‑Fi Protected Setup Establish a Wi‑Fi network and enable network security.
  • Page 134 Use printer menus Menu item Description WPA2-Personal Enable Wi‑Fi security through WPA2. Note: This menu item appears only when the Wireless Security Mode is set to WPA2-Personal. 802.1x Encryption Mode Enable Wi‑Fi security through 802.1x standard. WPA+ Note: This menu item appears only when the Wireless Security WPA2* Mode is set to 802.1x - RADIUS.
  • Page 135 Use printer menus Menu item Description Job Buffering Temporarily store print jobs in the intelligent storage drive (ISD) before printing. Off* Note: This menu item appears only when an ISD is installed. Mac Binary PS Set the printer to process Macintosh binary PostScript print jobs. Auto* Notes: •...
  • Page 136 Use printer menus Menu item Description All AirPrint Functions Show the AirPrint status of the printer. Enable AirPrint Enable the AirPrint feature. Note: This menu item appears only if Internet Printing Protocol (IPP) or mDNS is disabled. Enable iBeacon Enable the iBeacon feature. Off* Bonjour Name Identify printer designation and location.
  • Page 137 Use printer menus Ethernet Menu item Description Network Speed Show the speed of the active network adapter. IPv4 Configure the IPv4 settings. Enable DHCP (On*) Set Static IP Address IPv6 Configure the IPv6 settings. Enable IPv6 (On*) Enable DHCPv6 (Off*) Stateless Address Autoconfiguration (On*) DNS Server Address Manually Assigned IPv6 Address...
  • Page 138 Use printer menus TCP/IP Note: This menu appears only in network printers or printers attached to print servers. Menu item Description Set Hostname Set the current TCP/IP host name. Domain Name Set the domain name. Allow DHCP/BOOTP to update Allow the DHCP and BOOTP clients to update the NTP settings of the printer. NTP server Zero Configuration Name Specify a service name for the zero configuration network.
  • Page 139 Use printer menus Menu item Description Restricted Server List Options Specify the access option for IP addresses that are not in the list. Block All Ports* Block Printing Only Block Printing and HTTP Only Specify a maximum transmission unit (MTU) parameter for the TCP connections. 256–1500 Ethernet (1500*) Raw Print Port Specify a raw port number for printers connected on a network.
  • Page 140 Use printer menus Menu item Description SNMP Version 3 Configure SNMP version 3 to install and update the printer security. Enabled Context Name Set Read/Write Credentials User Name Authentication Password Privacy Password Set Read‑only Credentials User Name Authentication Password Privacy Password Authentication Hash SHA1* Minimum Authentication Level...
  • Page 141 Use printer menus Menu item Description Proposed Encryption Method Set the encryption method. 3DES Note: This menu item appears only when Base Configuration is set AES* to Compatibility. Proposed Authentication Method Set the authentication method. SHA1 Note: This menu item appears only when Base Configuration is set SHA256* to Compatibility.
  • Page 142 Use printer menus Menu item Description 802.1x Authentication Configure the settings for authenticating the 802.1x connection. Device Login Name Device Login Password Validate Serve Certificate (On*) Enable Event Logging (Off*) 802.1x Device Certificate Allowable Authentication Mechanisms Configure the allowed authentication mechanisms for the 802.1x EAP ‑...
  • Page 143 Use printer menus HTTP/FTP Settings Menu item Description Proxy Configure the HTTP and FTP server settings. HTPP Proxy IP Address HTTP Default IP Port FTP Proxy IP Address FTP Default IP Port Authentication User Name Password Local Domains Other Settings Access the Embedded Web Server to monitor and manage the printer.
  • Page 144 Use printer menus Menu item Description PCL SmartSwitch Set the printer to switch to PCL emulation when a print job received through a USB port requires it, regardless of the default printer language. Note: When this setting is disabled, the printer does not examine incoming data and uses the default printer language specified in the Setup menu.
  • Page 145: Security

    Use printer menus Security Login Methods Manage Permissions Menu item Description Function Access Control access to the printer functions. Access Address Book in Apps Note: Some menu items appear only when an intelligent storage drive is Modify Address Book installed. Manage Shortcuts Create Profiles Manage Bookmarks...
  • Page 146 Use printer menus Menu item Description Device Management Control access to the printer management options. Remote Management Firmware Updates Apps Configuration Operator Panel Lock Embedded Web Server Access Import / Export All Settings Out of Service Erase Cloud Services Enrollment Apps Control access to printer applications.
  • Page 147 Use printer menus Menu item Description Enable Remote Syslog Send audit logs to a remote server. Off* Remote Syslog Server Specify the remote syslog server. Remote Syslog Port Specify the remote syslog port. 1–65535 (514*) Remote Syslog Method Specify a syslog method to transmit logged events to a remote server. Normal UDP* Stunnel Remote Syslog Facility...
  • Page 148 Use printer menus Menu item Description Severity of Events to Log Specify the priority level cutoff for logging messages and events. 0 ‑ Emergency 1 ‑ Alert 2 ‑ Critical 3 ‑ Error 4 ‑ Warning* 5 ‑ Notice 6 ‑ Informational 7 ‑...
  • Page 149 Use printer menus Menu item Description Digitally Sign Exports Add a digital signature to each exported log file. Off* Clear Log Delete all audit logs. Export Log Export a security log to a flash drive. Syslog (RFC 5424) Syslog (RFC 3164) Note: An asterisk (*) next to a value indicates the factory default setting.
  • Page 150 Use printer menus Menu item Description Repeat Job Expiration Set the expiration time for a print job that you want to repeat. Off* 1 Hour 4 Hours 24 Hours 1 Week Verify Job Expiration Set the expiration time for printing a copy of a job for you to check its quality before printing the remaining copies.
  • Page 151 Use printer menus Solutions LDAP Settings Menu item Description Follow LDAP Referrals Search the different servers in the domain for the logged-in user account. Off* LDAP Certificate Verification Enable verification of LDAP certificates. Miscellaneous Menu item Description Protected Features Show all the features that Function Access Control (FAC) protects regardless of the security permission that the user has.
  • Page 152: Cloud Services

    Use printer menus Cloud Services Cloud Services Enrollment Menu item Description View More Information View additional information on the usage of Lexmark Cloud Services. Enable communication with Lexmark Cloud Enable the printer to communicate with Lexmark Cloud Services. Services Off*...
  • Page 153: Troubleshooting

    Use printer menus Menu item Description Print Directory Print the resources that are stored in the flash drive or intelligent storage drive (ISD). Note: This menu item appears only when a flash drive or an ISD is installed. Shortcuts Menu item Description All Shortcuts Print a report that lists the shortcuts that are stored in the printer.
  • Page 154: Printing The Menu Settings Page

    Use printer menus Printing the Menu Settings Page From the home screen, touch Settings > Reports > Menu Settings Page.
  • Page 155: Maintain The Printer

    Maintain the printer Maintain the printer Checking the status of parts and supplies From the home screen, touch Status/Supplies. Select the parts or supplies that you want to check. Note: You can also access this setting by touching the top section of the home screen. Configuring supply notifications Open a web browser, and then type the printer IP address in the address field.
  • Page 156: Viewing Reports

    Using genuine Lexmark parts and supplies Your Lexmark printer is designed to function best with genuine Lexmark parts and supplies. Use of third-party supplies or parts may affect the performance, reliability, or life of the printer and its imaging components. It can also affect warranty coverage.
  • Page 157 55B5X0E 55B6X0E yield Corporate Return Program toner cartridge* * Available only for contract‑managed printers. For more information, contact your Lexmark representative or system administrator. Lexmark MX432 Regular toner cartridge Item Worldwide Extra high yield regular toner cartridge 55B0XA0 Lexmark XM3142 Regular toner cartridge...
  • Page 158: Replacing Parts And Supplies

    Maintain the printer Ordering an imaging unit Item Part Number Regular imaging unit 55B0ZA0 Replacing parts and supplies Replacing the toner cartridge Open the front door. Warning—Potential Damage: To prevent damage from electrostatic discharge, touch any exposed metal frame of the printer before accessing or touching interior areas of the printer. Remove the imaging unit.
  • Page 159 Maintain the printer Twist the blue latch, and then remove the used toner cartridge from the imaging unit. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. Warning—Potential Damage: Do not touch the photoconductor drum.
  • Page 160 Maintain the printer Insert the new toner cartridge into the imaging unit until it clicks into place. Insert the imaging unit. Close the door. Replacing the imaging unit Open the front door. Warning—Potential Damage: To prevent damage from electrostatic discharge, touch any exposed metal frame of the printer before accessing or touching interior areas of the printer.
  • Page 161 Maintain the printer Remove the used imaging unit.
  • Page 162 Maintain the printer Twist the blue latch, and then remove the toner cartridge from the used imaging unit. Unpack the new imaging unit, and then insert the toner cartridge until it clicks into place. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems.
  • Page 163 Maintain the printer Insert the new imaging unit. Close the door. Replacing the tray Remove the used tray. Unpack the new tray. Insert the new tray. Replacing the pick roller assembly Turn off the printer. Unplug the power cord from the electrical outlet, and then from the printer.
  • Page 164 Maintain the printer Open the front door. Remove the imaging unit. Close the front door. Remove the tray.
  • Page 165 Maintain the printer Position the printer on its side. Remove the used pick roller assembly. Unpack the new pick roller assembly. Note: To avoid contamination, make sure that your hands are clean.
  • Page 166 Maintain the printer Insert the new pick roller assembly. Place the printer in its original position, and then insert the tray. Open the front door. Insert the imaging unit. Close the front door. Connect the power cord to the printer, and then to the electrical outlet. CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.
  • Page 167 Maintain the printer Replacing the tray separator roller Remove the tray, and then remove the used separator roller. Unpack the new separator roller. Note: To avoid contamination, make sure that your hands are clean. Insert the new separator roller. Insert the tray.
  • Page 168 Maintain the printer Replacing the ADF separator pad Open door C. Remove the used ADF separator pad. Unpack the new ADF separator pad.
  • Page 169 Maintain the printer Insert the new separator pad until it clicks into place. Close the door.
  • Page 170: Cleaning Printer Parts

    Maintain the printer Resetting the supply usage counters From the home screen, touch Settings > Device > Maintenance > Configuration Menu > Supply Usage And Counters. Select the counter that you want to reset. Warning—Potential Damage: Supplies and parts without Return Program agreement terms may be reset and remanufactured.
  • Page 171 Maintain the printer Notes: • Do not use household cleaners or detergents, as they may damage the touch screen. • Make sure that the touch screen is dry after cleaning. Connect the power cord to the electrical outlet, and then turn on the printer. CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.
  • Page 172 Maintain the printer • ADF glass • Scanner glass Close the scanner cover. Cleaning the pick roller assembly Turn off the printer. Unplug the power cord from the electrical outlet, and then from the printer.
  • Page 173 Maintain the printer Open the front door. Remove the imaging unit. Close the front door. Remove the tray.
  • Page 174 Maintain the printer Position the printer on its side. Remove the pick roller assembly. Apply isopropyl alcohol to a soft, lint-free cloth, and then wipe the pick roller assembly.
  • Page 175: Saving Energy And Paper

    Maintain the printer Insert the pick roller assembly until it clicks into place. Place the printer in its original position, and then insert the tray. Open the front door. Insert the imaging unit. Close the front door. Connect the power cord to the printer, and then to the electrical outlet. CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.
  • Page 176: Moving The Printer To Another Location

    Maintain the printer Hibernate mode From the home screen, touch Settings > Device > Power Management > Timeouts > Hibernate Timeout. Select the amount of time that the printer stays idle before it enters Hibernate mode. Notes: • For Hibernate Timeout to work, set Hibernate Timeout on Connection to Hibernate. •...
  • Page 177: Shipping The Printer

    • Make sure that there is adequate clearance around the printer. Note: Damage to the printer caused by improper moving is not covered by the printer warranty. Shipping the printer For shipping instructions, go to http://support.lexmark.com or contact customer support.
  • Page 178: Troubleshoot A Problem

    Troubleshoot a problem Troubleshoot a problem Print quality problems Find the image that resembles the print quality problem you are having, and then click the link below it to read problem-solving steps. “Blank or white pages” on “Dark print” on page 185 “Fine lines are not printed “Folded or wrinkled paper”...
  • Page 179: Printer Error Codes

    Troubleshoot a problem “Solid black pages” on “Text or images cut off” on “Toner easily rubs off” on “Vertical dark bands” on page 195 page 196 page 197 page 201 “Vertical dark lines or “Vertical dark streaks with “Vertical light bands” on “Vertical white lines”...
  • Page 180 Troubleshoot a problem Error codes Error message Solution Change [source] to [type] 12.11, 12.21 Remove paper from the indicated [size]. tray, and then load the correct paper type and size. For more information, “Loading trays” on page Change [source] to [type] 12.12, 12.22 Remove paper from the indicated [size] [orientation].
  • Page 181 158. Replace unsupported black 32.60z “Replacing the imaging unit” on imaging unit. page 160. Non-Lexmark black 33.40 “Non‑Lexmark supply” on cartridge, see User's page 233. Guide. Non-Lexmark black imaging 33.60 unit, see User's Guide. Insufficient memory, some 37.3 Touch Continue to clear the message held jobs were deleted.
  • Page 182 Troubleshoot a problem Error codes Error message Solution Black cartridge problem. 43.40y Open door A. Remove the imaging unit. Remove the cartridge from the imaging unit. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems.
  • Page 183 Troubleshoot a problem Error codes Error message Solution Fax Station Name not set 71.01 “Setting up the fax function using up. Contact system analog fax” on page administrator. Fax Station Number not set 71.02 up. Contact system administrator. No analog phone line 71.03 Check the connection and the line for connected to modem, fax is...
  • Page 184: Printing Problems

    Troubleshoot a problem Error codes Error message Solution Paper jam, [jam header]. 200.02, 200.05a, 200.05b, 200.05c, “Paper jam in the standard tray” [xxx.yy] 200.05f, 200.05e, 200.12, 200.13, on page 220. 200.15, 200.22, 200.23, 200.25, 200.91, 202.03, 202.13, 202.23, 202.93, 232.x5, 600.01, 600.02, 600.04, 600.05, 600.07, 600.07A, 600.07B, 600.07C, 600.08A, 600.08B, 600.08C, 600.08D,...
  • Page 185 Action Step 1 Go to step 2. The problem is solved. Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the cartridge is not supported, then install a supported one. Print the document. Is the printer printing blank or white pages?
  • Page 186 Troubleshoot a problem Action Step 2 Go to step 3. Go to step 6. Depending on your operating system, specify the paper type from the Printing Preferences or Print dialog. Notes: • Make sure that the settings match the paper loaded in the tray.
  • Page 187 Action Step 1 The problem is Go to step 2. solved. Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the cartridge is not supported, then install a supported one. Print the document. Are fine lines printed correctly?
  • Page 188 Troubleshoot a problem Action Step 2 Go to step 3. The problem is solved. Load paper from a fresh package. Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you are ready to use it. Print the document.
  • Page 189 Action Step 2 Go to step 3. The problem is solved. Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the toner cartridge is not supported, then install a supported one. Print the document.
  • Page 190 Troubleshoot a problem Incorrect margins Action Step 1 The problem is Go to step 2. solved. Adjust the paper guides in the tray to the correct position for the paper loaded. Print the document. Are the margins correct? Step 2 The problem is Contact customer...
  • Page 191 Action Step 1 Go to step 2. The problem is solved. Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the cartridge is not supported, then install a supported one. Print the document. Is the print light? Step 2 Go to step 3.
  • Page 192 Troubleshoot a problem Action Step 5 Go to step 6. The problem is solved. Remove the imaging unit. Warning—Potential Damage: Do not expose the imaging unit to direct light. Extended exposure to light can cause print quality problems. Warning—Potential Damage: Do not touch the photoconductor drum.
  • Page 193 Action Step 1 Go to step 2. The problem is solved. Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the cartridge is not supported, then install a supported one. Print the document. Is the print mottled? Step 2 Go to step 3.
  • Page 194 Troubleshoot a problem Action Step 2 Go to step 3. The problem is solved. Depending on your operating system, specify the paper type from the Printing Preferences or Print dialog. Notes: • Make sure that the setting matches the paper loaded. •...
  • Page 195 Action Step 1 Go to step 2. The problem is solved. Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the toner cartridge is not supported, then install a supported one. Print the document.
  • Page 196 Action Step 1 Go to step 2. The problem is solved. Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the toner cartridge is not supported, then install a supported one. Print the document.
  • Page 197 Troubleshoot a problem Action Step 2 Go to step 3. The problem is solved. Remove, and then insert the imaging unit. Warning—Potential Damage: Do not expose the imaging unit to direct light. Extended exposure to light may cause print quality problems. Warning—Potential Damage: Do not touch the photoconductor drum.
  • Page 198 Action Step 1 Go to step 2. The problem is solved. Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the toner cartridge is not supported, then install a supported one. Print the document.
  • Page 199 Troubleshoot a problem Action Step 2 Go to step 3. The problem is solved. Remove the printhead wiper, and then clean the printhead lens. Print the document. Do horizontal light bands appear on prints? Step 3 Go to step 4. The problem is solved.
  • Page 200 Action Step 2 Go to step 3. The problem is solved. Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the cartridge is not supported, then install a supported one. Print the document. Do vertical light bands appear on prints? Step 3 Go to step 4.
  • Page 201 Action Step 1 Go to step 2. The problem is solved. Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the toner cartridge is not supported, then install a supported one. Print the document.
  • Page 202 Action Step 1 Go to step 2. The problem is solved. Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the toner cartridge is not supported, then install a supported one. Print the document.
  • Page 203 Troubleshoot a problem Action Step 3 Go to step 4. The problem is solved. Remove, and then insert the imaging unit. Warning—Potential Damage: Do not expose the imaging unit to direct light. Extended exposure to light can cause print quality problems. Warning—Potential Damage: Do not touch the photoconductor drum.
  • Page 204 Contact customer The problem is support. solved. Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the toner cartridge is not supported, then install a supported one. Print the document. Do vertical dark streaks with missing images appear on prints? Repeating defects Note: Before solving the problem, print the Print Quality Test Pages.
  • Page 205 Troubleshoot a problem Action Step 1 Go to step 2. Take note of the distance, and then Using the Print Quality Test Pages, check if the distance contact customer between the repeating defects is equal to any of the following: support.
  • Page 206 Troubleshoot a problem Action Step 3 The problem is Go to step 4. solved. Check if the ports are working and if the cables are securely connected to the computer and the printer. For more information, see the setup documentation that came with the printer.
  • Page 207 Troubleshoot a problem Action Step 3 The problem is Go to step 4. solved. If you are printing from the Internet, then the printer may be reading the multiple job titles as duplicates. For Windows users Open the Printing Preferences dialog. From the Print and Hold tab, click Use Print and Hold, and then click Keep duplicate documents.
  • Page 208 Troubleshoot a problem Action Step 2 The problem is Go to step 3. solved. Depending on your operating system, specify the paper size and paper type from the Printing Preferences or Print dialog. Note: You can also change the settings on the printer control panel.
  • Page 209 Troubleshoot a problem Action Step 4 Go to step 5. The problem is solved. From the home screen, touch Settings > Print > Quality > Print Resolution. Set the resolution to 600 dpi. Print the document. Is the printer printing slow? Step 5 Go to step 6.
  • Page 210: The Printer Is Not Responding

    Troubleshoot a problem Action Step 8 Contact customer The problem is support. solved. Make sure that the printer is not overheating. Notes: • Allow the printer to cool down after a long print job. • Observe the recommended ambient temperature for the printer.
  • Page 211: Unable To Read Flash Drive

    Troubleshoot a problem Action Step 6 The problem is Go to step 7. solved. Turn off the printer, install the hardware options, and then turn on the printer. For more information, see the documentation that came with the option. Is the printer responding? Step 7 The problem is Go to step 8.
  • Page 212: Enabling The Usb Port

    Troubleshoot a problem Action Step 5 Go to step 7. Go to step 6. Check if the flash drive is supported. For more information, see “Supported flash drives and file types” on page Is the flash drive supported? Step 6 The problem is Go to step 7.
  • Page 213 Troubleshoot a problem • Do not slide paper into the tray. Load paper as shown in the illustration. • Make sure that the paper guides are positioned correctly and are not pressing tightly against the paper or envelopes. • Push the tray firmly into the printer after loading paper. Use recommended paper •...
  • Page 214 Troubleshoot a problem Jam locations Automatic document feeder Standard bin Multipurpose feeder Trays Duplex unit Rear door...
  • Page 215 Troubleshoot a problem Paper jam in the automatic document feeder Remove all original documents from the ADF tray. Open door C. Remove the jammed paper. Note: Make sure that all paper fragments are removed. Close door C. Paper jam in the standard bin Raise the scanner, and then remove the jammed paper.
  • Page 216 Troubleshoot a problem Lower the scanner. Paper jam in the multipurpose feeder Remove paper from the multipurpose feeder. Remove the jammed paper. Note: Make sure that all paper fragments are removed. Close the multipurpose feeder. Open the front door.
  • Page 217 Troubleshoot a problem Warning—Potential Damage: To prevent damage from electrostatic discharge, touch any exposed metal frame of the printer before accessing or touching interior areas of the printer. Remove the imaging unit. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems.
  • Page 218 Troubleshoot a problem Remove the jammed paper. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it. Note: Make sure that all paper fragments are removed. Insert the imaging unit.
  • Page 219 Troubleshoot a problem Open the multipurpose feeder. Flex, fan, and align the paper edges before loading.
  • Page 220 Troubleshoot a problem Reload paper. Paper jam in the standard tray Remove the tray. Open the front door. Warning—Potential Damage: To prevent damage from electrostatic discharge, touch any exposed metal frame of the printer before accessing or touching interior areas of the printer.
  • Page 221 Troubleshoot a problem Remove the imaging unit. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. Warning—Potential Damage: Do not touch the photoconductor drum. Doing so may affect the quality of future print jobs.
  • Page 222 Troubleshoot a problem Remove the jammed paper. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it. Note: Make sure that all paper fragments are removed. Insert the imaging unit.
  • Page 223 Troubleshoot a problem Remove the jammed paper. Note: Make sure that all paper fragments are removed. Close the rear door.
  • Page 224 Troubleshoot a problem Paper jam in the optional tray Remove the optional tray. Remove the jammed paper. Note: Make sure that all paper fragments are removed. Insert the tray. Paper jam in the duplex unit Open the front door. Warning—Potential Damage: To prevent damage from electrostatic discharge, touch any exposed metal frame of the printer before accessing or touching interior areas of the printer.
  • Page 225 Troubleshoot a problem Remove the imaging unit. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. Warning—Potential Damage: Do not touch the photoconductor drum. Doing so may affect the quality of future print jobs.
  • Page 226 Troubleshoot a problem Remove the jammed paper. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it. Note: Make sure that all paper fragments are removed. Insert the imaging unit.
  • Page 227 Troubleshoot a problem Push the duplex unit latch to open the duplex unit. Remove the jammed paper. Note: Make sure that all paper fragments are removed. Close the duplex unit. Insert the tray. Paper jam in the rear door Open the front door. Warning—Potential Damage: To prevent damage from electrostatic discharge, touch any exposed metal frame of the printer before accessing or touching interior areas of the printer.
  • Page 228 Troubleshoot a problem Remove the imaging unit. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. Warning—Potential Damage: Do not touch the photoconductor drum. Doing so may affect the quality of future print jobs.
  • Page 229 Troubleshoot a problem Open the rear door. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it. Remove the jammed paper. Note: Make sure that all paper fragments are removed. Close the rear door.
  • Page 230: Network Connection Problems

    Troubleshoot a problem Insert the imaging unit. Close the front door. Network connection problems Cannot open Embedded Web Server Action Step 1 The problem is Go to step 2. solved. Check if the printer is on. Access the printer Embedded Web Server (EWS). Can you open the EWS? Step 2 The problem is...
  • Page 231 Troubleshoot a problem Action Step 4 The problem is Go to step 5. solved. Check if the network connection is working. Note: If the connection is not working, then contact your administrator. Access the EWS. Can you open the EWS? Step 5 The problem is Go to step 6.
  • Page 232: Issues With Supplies

    Troubleshoot a problem Action Step 4 Go to step 6. Go to step 5. Check the wireless security mode. From the home screen, touch Settings > Network/Ports > Wireless > Wireless Security Mode. Is the correct wireless security mode selected? Step 5 The problem is Go to step 6.
  • Page 233: Paper Feed Problems

    The printer has detected a non‑Lexmark supply or part installed in the printer. Your Lexmark printer is designed to function best with genuine Lexmark supplies and parts. Use of third- party supplies or parts may affect the performance, reliability, or life of the printer and its imaging components.
  • Page 234 Troubleshoot a problem Action Step 2 Contact customer The problem is support. solved. Make sure that paper type is set to Envelope. From the home screen, touch Settings > Paper > Tray Configuration > Paper Size/Type. Send the print job. Does the envelope seal when printing? Collated printing does not work Action...
  • Page 235 Troubleshoot a problem Action Step 2 The problem is Go to step 3. solved. From the home screen, touch Settings > Paper > Tray Configuration > Paper Size/Type. Set the paper size and paper type to match the paper loaded in the linked trays.
  • Page 236: E-Mailing Problems

    Troubleshoot a problem Action Step 3 Contact customer The problem is support. solved. Load paper from a fresh package. Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you are ready to use it. Print the document.
  • Page 237: Faxing Problems

    Troubleshoot a problem Cannot send e‑mails Action Step 1 The problem is Go to step 2. solved. Make sure that the e‑mail SMTP settings are configured correctly. For more information, see “Configuring the e‑mail SMTP settings” on page Can you send an e‑mail? Step 2 The problem is Go to step 3.
  • Page 238 Troubleshoot a problem Cannot send or receive faxes using analog fax Action Step 1 The problem is Go to step 2. solved. Resolve any error messages that appear on the display. Can you send or receive a fax? Step 2 The problem is Go to step 3.
  • Page 239 Troubleshoot a problem Action Step 5 The problem is Go to step 6. solved. Check if the printer is connected to an analog phone service or to the correct digital connector. • If you are using an Integrated Services for Digital Network (ISDN) telephone service, then connect to an analog telephone port of an ISDN terminal adapter.
  • Page 240 Troubleshoot a problem Can receive but not send faxes using analog fax Action Step 1 The problem is Go to step 2. solved. Load an original document properly into the ADF tray or on the scanner glass. Can you send faxes? Step 2 The problem is Contact...
  • Page 241 The problem is Go to solved. https://www.etherfa Make sure that etherFAX is set up correctly. For more information, x.net/lexmark. “Setting up the fax function using etherFAX” on page Can you set up etherFAX? Cannot send or receive faxes using etherFAX Action...
  • Page 242 Troubleshoot a problem Poor fax print quality Action Step 1 The problem is Go to step 2. solved. Make sure that there are no print quality defects. From the home screen, touch Settings > Troubleshooting > Print Quality Test Pages. Correct any print quality defects.
  • Page 243: Scanning Problems

    Troubleshoot a problem Action Step 2 The problem is Contact customer solved. support. From the document that you are trying to fax, open the Print dialog. Select the printer, and then click Properties, Preferences, Options, or Setup. Click Fax, and then clear the Always display settings prior to faxing setting.
  • Page 244 Troubleshoot a problem Action Step 5 The problem is Contact customer solved. support. Make sure that the printer and the computer are connected to the same network. Scan the document. Can you scan the document to a computer? Cannot scan to a network folder Action Step 1 The problem is...
  • Page 245 Troubleshoot a problem Action Step 4 The problem is Go to step 5. solved. Update the network folder shortcut. Open a web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
  • Page 246 Troubleshoot a problem Action Step 2 The problem is Contact customer solved. support. Match the paper size setting and the paper loaded in the tray. Copy the document or photo. Is the document or photo copied correctly? Poor copy quality Action Step 1 The problem is...
  • Page 247 Troubleshoot a problem Jagged image or text when scanning from the ADF Action Contact customer The problem is Load 50 sheets of clean, plain paper into the ADF. support. solved. Note: The plain paper helps clean or remove dust and other coating from the ADF feed rollers.
  • Page 248 Troubleshoot a problem Scanner does not close Action Remove obstructions that keep the scanner cover open. The problem is Contact customer solved. support. Did the scanner cover close correctly? Scanning takes too long or freezes the computer Action Close all applications that are interfering with the scan. Contact customer The problem is...
  • Page 249: Contacting Customer Support

    • Printer model type and serial number Go to http://support.lexmark.com to receive e‑mail or chat support, or browse through the library of manuals, support documentation, drivers, and other downloads. Technical support via telephone is also available. In the U.S. or Canada, call 1-800-539-6275. For other countries...
  • Page 250: Recycle And Dispose

    The foam used in Lexmark packaging is recyclable where foam recycling facilities exist. Facilities may not exist in your area. When you return a cartridge to Lexmark, you can reuse the box that the cartridge came in. Lexmark recycles the box.
  • Page 251: Notices

    For Lexmark technical support, go to http://support.lexmark.com. For information on Lexmark's privacy policy governing the use of this product, go to www.lexmark.com/privacy. For information on supplies and downloads, go to www.lexmark.com.
  • Page 252 Trademarks Lexmark and the Lexmark logo are trademarks or registered trademarks of Lexmark International, Inc. in the United States and/or other countries. Microsoft, Internet Explorer, Microsoft 365, Microsoft Edge, Outlook, and Windows are trademarks of the Microsoft group of companies.
  • Page 253 The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the European Union. We encourage the recycling of our products. If you have further questions about recycling options, visit the Lexmark Web site at www.lexmark.com for your local sales office phone number.
  • Page 254 Returning Lexmark cartridges for reuse or recycling The Lexmark Cartridge Collection Program allows you to return used cartridges for free to Lexmark for reuse or recycling. One hundred percent of the empty cartridges returned to Lexmark are either reused or demanufactured for recycling.
  • Page 255 Notices Temperature information Operating temperature and relative humidity 10 to 32.2°C (50 to 90°F) and 15 to 80% RH 15.6 to 32.2°C (60 to 90°F) and 8 to 80% RH Maximum wet-bulb temperature : 22.8°C (73°F) Non-condensing environment Printer / cartridge / imaging unit long- 15.6 to 32.2°C (60 to 90°F) and 8 to 80% RH term storage Maximum wet-bulb temperature...
  • Page 256 The power consumption levels listed in the previous table represent time-averaged measurements. Instantaneous power draws may be substantially higher than the average. Values are subject to change. See www.lexmark.com for current values. Sleep Mode This product is designed with an energy-saving mode called Sleep Mode. The Sleep Mode saves energy by lowering power consumption during extended periods of inactivity.
  • Page 257 Regulatory notices for telecommunication terminal equipment This section contains regulatory information pertaining to products that contain the analog facsimile card: Lexmark Regulatory Type/Model Number: LEX-M03-002 Notice to users of the US telephone network: FCC requirements This equipment complies with Part 68 of the FCC rules and the requirements adopted by the Administrative Council for Terminal Attachments (ACTA).
  • Page 258 Notices If you experience trouble with this equipment, for repair or warranty information, contact Lexmark International, Inc. at www.lexmark.com or your Lexmark representative. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved.
  • Page 259 JATE, with the following Certification Number: A11-0160001JP Lexmark International, Inc. LEX-M03-002 A11-0160001JP Using this product in Switzerland This product requires a Swiss billing tone filter (Lexmark part number 80D1877) to be installed on any line which receives metering pulses in Switzerland.
  • Page 260 Teilenummer 80D1877) für jede Leitung installiert werden, über die in der Schweiz Zeitsteuertakte übertragen werden. Uso del prodotto in Svizzera Questo prodotto richiede un filtro toni Billing svizzero, (codice Lexmark 80D1877) da installare su tutte le linee che ricevono impulsi remoti in Svizzera. Regulatory notices for wireless products This section contains regulatory information that applies only to wireless models.
  • Page 261 Member States relating to radio equipment. The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The EEA/EU authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY.
  • Page 262 This product is in conformity with the protection requirements of the Radio Equipment Regulations 2017. The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The UK Importer is: Lexmark International Ltd, Highfield House, Foundation Park - 8 Roxborough Way, Maidenhead Berkshire - SL6 3UD, United Kingdom.
  • Page 263 Note: To assure compliance with FCC regulations on electromagnetic interference for a Class B computing device, use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attach or 1021294 for USB attach. Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations.
  • Page 264 The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The EEA/EU authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY.
  • Page 265 Notices —Is, during normal use, free from defects in material and workmanship If this product does not function as warranted during the warranty period, contact a Remarketer or Lexmark for repair or replacement (at Lexmark's option). If this product is a feature or option, this statement applies only when that feature or option is used with the product for which it was intended.
  • Page 266 Lexmark's liability for actual damages from any cause whatsoever will be limited to the amount you paid for the product that caused the damages. This limitation of liability will not apply to claims by you for bodily injury or damage to real property or tangible personal property for which Lexmark is legally liable.
  • Page 267: Index

    Index Index in the rear door 227 in the standard bin 215 activating Voice Guidance 26 blank pages 184 in the standard tray 220 adapter plug 34 blocking junk faxes 74 collated printing does not adding a shortcut bookmarks work 234 copy 70 creating 25 collating copies 69...
  • Page 268 Index photos 68 displaying apps on home e‑mailing using the automatic document screen 22 using the automatic document feeder (ADF) 68 distinctive ring service, fax feeder (ADF) 71 using the scanner glass 68 enabling 36 using the scanner glass 71 copying different paper sizes 68 documents, printing copying from...
  • Page 269 77 internal options, adding AirPrint 135 print driver 51 Anonymous Data Collection 88 Cloud Services Enrollment 152 genuine Lexmark parts and Confidential Print Setup 149 supplies 156 jagged image Configuration Menu 89 genuine parts and supplies 156...
  • Page 270 Notifications 83 nonvolatile memory method 56 Out of Service Erase 94 erasing 60 personal identification numbers PCL 99 Non‑Lexmark supply 233 enabling 29 PDF 98 non‑volatile memory 61 photos, copying 68 PostScript 99 notices 252, 254, 255, 256, pick roller assembly...
  • Page 271 74 paper frequently jams 235 photos 245 recycling print jobs do not print 205 poor copy quality 246 Lexmark packaging 250 print quality problems 178 scan job was not Lexmark products 250 slow printing 208 successful 247 reducing a copy size 69...
  • Page 272 Index serial printing supplies status troubleshooting, fax setting up 58 checking 155 caller ID is not shown 237 setting the paper size 45 supply notifications can send but not receive faxes setting the paper type 45 configuring 155 using analog fax 240 setting the Universal paper supply usage counters cannot send faxes using analog...
  • Page 273 USB cable 20 wrinkled paper 187 USB port enabling 212 using Customer Support 24 using Display Customization 24 using genuine Lexmark parts and supplies 156 using the ADF copying 68 using the control panel 12 using the home screen 21...

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