Lexmark XM3250 Service Manual page 79

Action
Step 6
Replace the separator roller assembly.
Does the problem remain?
Step 7
a
Enter the Diagnostics menu, and then navigate to:
Printer diagnostics and adjustments > Motor tests
b
Select the motor (Pick Motor (tray 1)), and then touch Start.
Does the motor run?
Step 8
a
Reseat the pick motor cable.
b
Check if the motor is functional and free of damage.
Is the motor functional and free of damage?
Step 9
Replace the motor. See
page 291.
Does the problem remain?
Tray 1 to sensor (input) jam at trailing edge service check
Action
Step 1
Make sure that the paper is loaded properly. Use the
recommended paper. See
Does the problem remain?
Step 2
a
Enter the Diagnostics menu, and then navigate to:
Input tray quick print > MPF tray > Single
b
Check if the same error occurs.
Does the same problem remain?
Step 3
Check the tray 1 separator roller assembly for wear and damage.
Is the separator roller assembly free of wear and damage?
Step 4
Replace the separator assembly.
Does the problem remain?
"Pick/lift motor gearbox removal" on
"Avoiding jams" on page
Diagnostics and troubleshooting
Yes
Go to step 7.
Go to step 9.
Contact the next
level of support.
Contact the next
level of support.
Yes
Go to step 2.
71.
Go to step 5.
Go to step 5.
Go to step 5.
79
7018
No
The problem is
solved.
Go to step 8.
Go to step 9.
The problem is
solved.
No
The problem is
solved.
Go to step 3.
Go to step 4.
The problem is
solved.