Actions
Step 15
Perform the paper skew adjustment. See
adjustment" on page
Does the problem remain?
Streaked vertical lines appear on prints check
Note: Before performing this print quality check, go to the control panel home screen and navigate to
Settings > Troubleshooting > Print Quality Test Pages, and then perform the Initial print quality check. See
"Initial print quality check" on page
Actions
Step 1
Check if the printer is using a genuine and supported Lexmark
toner cartridge.
Note: If the printer is using a third‑party cartridge, then refer the
users to their cartridge supplier.
Is the printer using a genuine and supported toner cartridge?
Step 2
Install a genuine and supported toner cartridge.
Does the problem remain?
Step 3
Remove, and then reinstall the imaging unit.
Does the problem remain?
Step 4
Replace the imaging unit.
Does the problem remain?
"Printhead assembly
224.
31.
Diagnostics and troubleshooting
Yes
Contact the next
level of support.
Yes
Go to step 3.
Go to step 3.
Go to step 4.
Go to step 5.
53
7018
No
The problem is
solved.
No
Go to step 2.
The problem is
solved.
The problem is
solved.
The problem is
solved.