Lexmark XM3250 Service Manual page 98

Error code Description
243.97 Paper never cleared the sensor (tray 3 pass-
through). Paper source is undetermined.
244 paper jam messages
Error code Description
244.46 Paper fed from tray 4 was picked but it never
reached the sensor (tray 3 pass‑through).
244.82 The motor (tray 4 pick) has stalled.
244.83 The motor (tray 4 pick) has stalled.
244.84 The motor (tray 4 pick) has stalled.
244.91 Paper remains detected at the sensor (tray 4
pass-through) after the printer is turned on.
Optional tray sensor (tray x pass-through) static jam service check
Action
Step 1
Make sure that the paper is loaded properly. Use the
recommended paper. See
Does the problem remain?
Step 2
a
Enter the Diagnostics menu, and then navigate to:
Additional input tray diagnostics > Option Sensor tests
b
Find the sensor (Pass-through (tray x)) of the affected optional
tray.
Does the sensor status change while toggling the sensor?
Step 3
a
Reseat the sensor cable from the optional tray controller board.
b
Check the sensor and its actuator for improper installation and
damage.
Is the sensor properly installed and free of damage?
Step 4
Replace the affected optional tray.
Does the problem remain?
"Avoiding jams" on page
Diagnostics and troubleshooting
98
Action
See "Optional tray sensor (tray x pass-through)
jam at trailing edge service check" on
page 100.
Action
See "Optional tray sensor (tray x pass-through)
jam at leading edge service check" on
page 99.
See "Optional tray pick failure service check"
on page 100.
See "Optional tray sensor (tray x pass-through)
static jam service check" on page
Yes
Go to step 2.
71.
Contact the next
level of support.
Contact the next
level of support.
Contact the next
level of support.
7018
98.
No
The problem is
solved.
Go to step 3.
Go to step 4.
The problem is
solved.