To Conference A Call Parked On A Swca Key - Nortel BCM50 2.0 Configuration Manual

Outbound calls
You also can park out-dialed calls on a SWCA key. If your system is set up to automatically assign
calls to a SWCA key, the call will assign to a key as soon as it is answered. Otherwise, during your
call, you can press a free SWCA key or HOLD to park the call on a SWCA key. This makes the
call available to other users in the group and it frees up your intercom or line.
Auto Hold
Your telephone must be set to have Full Auto-hold so that a call automatically gets placed on Hold
if you answer a second call. If your telephone does not have Auto Hold on, use FEATURE 73 to
change the setting.
Transferring calls
If you transfer the call to a telephone that does not have the same SWCA keys assigned, the call
will disappear from the SWCA key on your telephone when the call transfers. If the call needs to
be reassigned to your group, the person who answered the call enters a SWCA control code that is
assigned to your group, to return the call to a SWCA designation at your telephone.
Conference calls
A conference call cannot be parked on a SWCA key.
You cannot conference a call that is parked on a SWCA key until it is unparked.

To conference a call parked on a SWCA key

1 Press the SWCA key to unpark the call.
2
Press HOLD.
3 Press FEATURE 3 to create the conference.
If a conference call is created from two SWCA-associated calls, and then a transfer occurs by the
conference master releasing the call, the call is associated to only the currently associated SWCA
keys (if any) on the slaves.
If a conference call is created from two SWCA-associated external calls, and then a transfer occurs
by the conference master releasing the call, the remaining call between the lines and trunks are not
be associated with any SWCA key.
Chapter 29 About System-Wide Call Appearance (SWCA) keys
FEATURE 73
FEATURE 70
FEATURE 3
Device Configuration Guide
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