Configuring Privacy; Do Not Disturb; Dnd On Busy - Nortel BCM50 2.0 Configuration Manual

Note: If call logging is enabled for the telephone, then calls received
through Answer DN are logged at the receiving telephone that answers
the call.

Configuring privacy

To maintain your privacy, or if you do not want to be disturbed, you can choose not to answer a
call, or you can use one of the features described below.
If you choose not to answer the call, the Delayed ring transfer setting determines how many rings
occur before the call is transferred to the prime telephone. (Configuration > Telephony > Global
Settings > Feature Settings).
Refer to the following methods to configure privacy:
•

"Do Not Disturb"

•

"DND on Busy"

• "Turn Privacy on or off" on page 202
• "Intrusion controls" on page 203
Do Not Disturb
Forward your calls to a designated prime telephone, when there is no other telephone assigned
with the line. An internal caller receives a display indicating that the telephone has Do Not Disturb
active. They can either call back, or use the Priority call feature to override the feature.
DND on Busy
When you are busy on a call and a second call comes in, your telephone alerts you to the second
call with a light ring. If you find this second-call ring disruptive, assign Do Not Disturb (DND) on
Busy to prevent a second call.
If this feature is active, the line indicator for an external incoming call flashes, but your telephone
does not ring.
• Internal and private network callers hear a busy tone instead of ringing when you are on the
telephone.
• External callers are transferred to the Prime set used in your system, or to your voice mail.
Forward on Busy takes priority over DND on Busy. If an external call uses a target line, the
call is processed according to the programming of the target line. If the target line is busy, the
caller hears a busy tone, or the call is routed to the Prime set for the target line or to the voice
mail system, even if DND on Busy is programmed.
Programming a telephone for DND on Busy
This feature is programmed on a per-telephone basis.
Chapter 24 Feature configuration: Answering calls
Device Configuration Guide
201