Xerox Versant 80 Press User Manual page 167

Problem
Prints are not on desired
paper size.
Paper is misfed, jams often,
or wrinkles repeatedly.
Multiple sheets feed from
the paper trays.
Paper jams in the optional
Oversized High Capacity
Feeder Trays
® ®
Xerox Versant 80 Press
User Guide
Suggested solutions
• Ensure that the correct paper size and type is loaded in the
paper trays.
• Set the paper guides to the correct positions.
• Select the paper size, tray and weight at the print server and
ensure these paper attributes are set correctly at the Tray
Properties window.
• Ensure that "Fit to Paper" or an equivalent selection is not se-
lected in your print driver.
• If a message appears on the press touch screen, follow the in-
structions displayed.
• Make sure the paper and paper tray selected match the paper
size settings. Refer to The Recommended Media List.
• Make sure the trays are loaded properly with acceptable media
and do not exceed the MAX fill line.
• Ensure the paper tray edge guides are in the correct position.
To ensure tray closure, firmly push it in as far as possible.
• Turn the paper stack around and/or over in the selected paper
tray.
• Remove a few sheets from the top and the bottom of the stack
in the paper tray.
• Fan all four edges of the paper in the selected paper tray.
• Replace the paper in the selected paper tray with paper from
a new package.
• Remove any partially fed paper from the trays. Make sure to
remove any torn pieces of paper still remaining inside the press.
• Ensure the paper you are using had been stored properly.
• Do not fill the paper trays above the MAX fill line indicator.
• Remove the paper from the tray and fan the sheets to separate
the joined sheets.
• Predrilled sheets may stick together at the holes. Remove the
paper from the tray and fan the sheets to separate the joined
sheets.
• Paper and transparencies may stick together if environmental
conditions are too dry and cause excessive static. Increase the
humidity level in the room to minimize static.
• Gently fan transparencies to separate the sheets before you
load them.
• Visually check to see if the Feed/Retard/Nudger Rolls are worn
or damaged.
• Check the HFSI interval status for the rolls. Replace if needed.
Press Problem Solving
14-5