Evaporator Temperature Limit Exceeded; Led Or Laser Light Source Error; Evaporator Gas Flow Rate Limit Exceeded - Agilent Technologies InfinityLab 1290 Infinity II User Manual

7 Error Information
Module Specific Error Messages

Evaporator temperature limit exceeded

Error ID: 19
Evaporator temperature exceeded threshold after stabilizing.
Probable cause
1
2
3

LED or Laser light source error

Error ID: 20
The LED or Laser light source has failed.
Probable cause
1
2

Evaporator gas flow rate limit exceeded

Error ID: 21
Evaporator gas flow rate exceeded threshold after stabilizing.
Probable cause
1
2
3
Agilent InfinityLab ELSD User Manual
Defective thermocouple.
Defective evaporator heater assembly.
Defective mainboard.
LED or Laser Light source not connected
to the mainboard.
Defective LED or Laser Light source.
Insufficient gas inlet pressure.
Defective mass flow controller.
Gas line not connected or Mass
disconnected.
Suggested actions
Please contact your Agilent service representative.
Please contact your Agilent service representative.
Please contact your Agilent service representative.
Suggested actions
Please contact your Agilent service representative.
Please contact your Agilent service representative.
Suggested actions
Ensure that the gas inlet pressure is above 60 psi.
Please contact your Agilent service representative.
Check flow controller cable.
79