Troubleshooting - Agilent Technologies InfinityLab 1290 Infinity II User Manual

Evaporative light scattering detectors
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Troubleshooting and Diagnostics

Troubleshooting

Troubleshooting

If a problem is encountered, Agilent Technologies advises you to first follow the
troubleshooting section to resolve the problem. If there is an error or fault and
you follow the recommended course of action but the result is not satisfactory,
then direct the matter to Agilent Technologies or your local distributor.
Malfunctions within the ELS Detector can arise from three general sources:
To troubleshoot the ELS Detector, you must be able to separate the performance
of the ELS Detector within the HPLC system from its performance outside the
HPLC system. This section begins with guidelines for testing the ELS Detector as
a standalone.
See
suggested solutions.
Agilent InfinityLab ELSD User Manual
The ELS Detector itself can be dirty or operating outside specification.
The HPLC system has a broken, dirty, or nonoptimally operating component,
but the problem is manifesting itself in the ELS Detector.
A mobile phase and/or column problem, which by its very nature is spread
throughout the HPLC system but appears as a malfunction of the ELS
Detector.
"Module Specific Error Messages"
on page 76 for possible causes and
65

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