Page 1 Hardware Maintenance Manual xSeries 380...
Page 3 Hardware Maintenance Manual xSeries 380...
Page 4 This publication was developed for products and services offered in the United States of America. IBM may not offer the products, services, or features discussed in this document in other countries, and the information is subject to change without notice.
Page 5: About This Manual
IBM® xSeries 380. Important: This manual is intended for trained servicers who are familiar with IBM PC Server products. Before servicing an IBM product, review “Safety information” on page 257.
Page 6: Online Support
Use the World Wide Web (WWW) to download Diagnostic, BIOS Flash, and Device Driver files. File download address is: http://www.us.pc.ibm.com/files.html IBM online addresses The HMM manuals online address is: http://www.us.pc.ibm.com/cdt/hmm.html The IBM PC Company Support Page is: http://www.us.pc.ibm.com/support/index.html The IBM PC Company Home Page is: http://www.pc.ibm.com Hardware Maintenance Manual: xSeries 380...
Page 7: Table Of Contents
SCSI disk boot sector test ..... . 37 What the xSeries 380 offers ......5 SCSI disk bad block repair .
Page 8 Power pods, processors and thermal blanks ..180 The xSeries 380 System Utilities CD ....98 Power pod, processor or thermal blank removal . 181 Upgrading the Firmware .
Page 9 Battery removal......213 Serial port test error codes ..... 247 Battery installation .
Page 10 viii Har dware Maintenance Manual: xSer ies 380...
Page 11: General Checkout
Check the system event log; see “Using the SEL Viewer utility” on page 100. Run diagnostics. Checkout procedure • Power-off the computer and all external devices. • Check all cables and power cords. • Power-on all external devices. • Power-on the computer. © Copyright IBM Cor p. 2001...
Page 12 If you receive an error, go to “Symptom-to-FRU index” on page 227. If the diagnostics does not detect an error and you still suspect a problem: Check all cable connections. Reseat: Adapters Processor(s) Power pods d. D2Ds Boards Escalate following normal procedures. Hardwar e Maintenance Manual: xSeries 380...
Page 13: General Information
Controls and indicators ..... . . 7 What the xSeries 380 offers ....5 Starting the server .
Page 14: Notices Used In This Book
To determine if an adapter is supported for Hot Plug operation on the x Series 380, please visit http://www.pc.ibm.com/us/compat/hotplug/index.shtml for devices validated by IBM, or check with your hardware adapter vendor for information and support. Notices used in this book The Caution and Danger notices also appear in the multilingual safety information book, provided on the IBM®...
Page 15: What The Xseries 380 Offers
32 DIMMs. The memory controller supports PC 100-registered Version 1.2 Buffered SDRAM DIMMs. DIMM sizes supported are 256 MB, 512 MB, and 1 GB. Each memory board can support from 1GB to 32 GB. The xSeries 380 server can support up to 64 GB of system memory.
Page 16 • System-management capabilities • Predictive failure alerts (available with installation of Intel Server Control (ISC) utility) • Redundant and hot-swap fans • Diagnostic LEDs • Redundant and hot-swap power supplies Hardwar e Maintenance Manual: xSeries 380...
Page 17: Controls And Indicators
Controls and indicators The following section identifies the controls and indicators on the front and rear of your server. Note: The illustrations in this document might differ slightly from your hardware. Front view Power control button Reset button Initialization button System power light Power failure light Fan failure light...
Page 18 When this light is on, power is present in the server. When this light is off, it indicates power is turned off or the power source is disrupted. Power failure light: When lit continuously, this LED indicates a catastrophic power failure. When blinking, it indicates a non-catastrophic power failure. Hardwar e Maintenance Manual: xSeries 380...
Page 19 Fan failure light: When this light is flashing, it indicates a fan has failed. Hot-swap adapter failure light: When this light is on, it indicates a hot-plug adapter has failed. Operator information panel: System monitor information appears on this display. Hard disk drive failure light: When this light is on, a hard disk drive has failed.
Page 20: Rear View
Serial ports A - top B - bottom ICMB ports # 2 - top # 1 - bottom USB ports Video port Power cord connector Ethernet port Expansion slot Hot-plug PCI status lights Power cord connector Hardware Maintenance Manual: xSeries 380...
Page 21: Starting The Server
Note: Both cables must be connected from the rear of the server to the power source. There is no redundancy on power cables for the xSeries 380 server. These cables connect to a Power Distribution Unit, which in turn connects to the power source.
Page 22: Turning The Server On
Plug the two power cables into the rear of the server. Plug the opposite end of the two power cables that come with the server into a Power Distribution Unit (PDU) (IBM part number 37L6884, 37L6883, or 37L6886, depending on power source), OR use the optional power cords (see “Power cords”...
Page 23: Stand-By Mode
Complete the following steps to turn off the server: Note: Turning off the server refers to the act of disconnecting the server from the power source. Refer to your operating system documentation for the proper procedure to shut down the operating system. Note: Each operating system is different.
Page 24 Hardware Maintenance Manual: xSeries 380...
Page 25: Diagnostics
The AMIDiag main menu is shown below. Select a menu options by pressing the ↑ or ↓ keys and pressing <Enter> when the menu is highlighted. Press the → or ← keys to display a different AMIDiag menu. © Copyright IBM Cor p. 2001...
Page 26: Using Amidiag Keys
Check the math coprocessor. Run the Coprocessor test on the System menu. Make sure the computer clock is running Run the Timer test and the Real Time Clock properly. test on the System menu. Hardware Maintenance Manual: xSeries 380...
Page 27 Processor Problems Make sure the system configuration is not Run the CMOS Validity test on the System corrupted. menu. Make sure the PCI adapter slots are Run the PCI system test on the System menu. functioning correctly. Memory Problems Random memory (or performance) problems Run the Pattern test, the Random Pattern Test occur but BIOS POST did not find any and the Cache Memory test on the Memory...
Page 28 Run the Serial port test on the Misc. menu. work. A dev ice attached to a serial port does not work. Parallel Port Problems A printer connected to the parallel port does Run the Parallel port test on the Misc. menu. not work. Hardware Maintenance Manual: xSeries 380...
Page 29: Running Amidiag Tests
Running AMIDiag tests To run this test or test group... Do the following Run all AMIDiag tests. Press <F7>, then <F10>. Run a complete overall system quick test Press <F8>, then <F10>. Run all motherboard diagnostic tests. Select the System menu. Press <F6>, then <F10>. Run all memory diagnostic routines.
Page 30: Error Log Viewer
The time calculation uses a separate clock source with a known frequency. The effects of cache memory and prefetch queues are disregarded in this calculation. Hardware Maintenance Manual: xSeries 380...
Page 31: Dma Controller Test
The Expected speed is taken from the SMBIOS information in the computer. Set the test parameters: Choose YES for the CPU Speed Comparison, Expected CPU Speed, and Run Test parameters. CPU Mode Switching Test: This test tests the ability of the processor to switch between 64bit and 32bit processor modes.
Page 32: Pci System Test
For system error codes, see “System error codes” on page 230. Memory diagnostics All memory tests write to all areas of installed DRAM system memory up to 64 GB. The memory tests determine the size of system memory. The memory diagnostics are shown below: Hardware Maintenance Manual: xSeries 380...
Page 33: Dmi Memory Fault Isolation
Notes: Each test on the Memory menu can generate error codes. Each test on the menu can be aborted by pressing <Esc>. DMI memory fault isolation DMI Memory Fault Isolation AMIDiag isolates faulty memory modules. AMIDiag displays The faulty memory chip is on SIMM x BIOS ROM test The BIOS ROM Test checks the data path of the BIOS ROM and makes sure the ROM is write-protected.
Page 34: Pattern Test
These tests can run for an hour, depending on the CPU type and the amount of system memory. A picture of memory appears. Test progress is shown by flashing each tested memory segment as the test runs on that segment. Hardware Maintenance Manual: xSeries 380...
Page 35: Extended Pattern Test
Pattern Test The test order is: Test Name Description Bit Stuck High test Searches for bits stuck high. Bit Stuck Low test Searches for bits stuck low. Checkerboard test Write bit patterns successively to non-contiguous memory areas. CAS Line test Tests the Column Address Strobe signal line.
Page 36: Walking 1S Test
Run the TestSelect Memory from the Main Menu and Walking 0s Test. Press <Enter> to start the Walking 0s Test. A list of parameters appears, as shown below: Hardware Maintenance Manual: xSeries 380...
Page 37: Random Memory Test
You can specify the beginning and ending memory locations memory in the Memory Start and Memory End fields. If the displayed percentage is less than 100%, the percentage is the amount of system memory between the Memory Start and Memory End values tested.
Page 38: Address Test
This test does not run if cache memory is not installed or is disabled. This test always display the exact cache memory size. Hardware Maintenance Manual: xSeries 380...
Page 39: Memory Test Error Codes
Cache MemoryMost modern systems have cache memory, a small amount of relatively fast SRAM (static RAM) that temporarily stores frequently used data from system memory (relatively slow DRAM). Cache memory is used because it speeds access to data and code in memory. Caching is a method of speeding access to information in a slower device by temporarily storing the information in a faster device.
Page 40: Ide Cd Tests
.INI file. Errors are generated if the read pattern does not match the one specified in the .INI file. Select CD Data Integrity test from the IDE menu and press <Enter>. Follow the instructions on the screen. Hardware Maintenance Manual: xSeries 380...
Page 41: Ide Cd Test Error Codes
IDE CD test error codes For the IDE CD test error codes, see “IDE CD test error codes” on page 235. ATAPI removables test This test verifies that the removable disk drive is operating correctly. The removable drive can be an LS120 drive or an Iomega ZIP drive. The tests include: •...
Page 42: Ide Dvd Tests
SCSI Disk Buffer Test • SCSI Disk Self Test • SCSI Disk Write Test • SCSI Disk Read Test • SCSI Disk Boot Sector Test • SCCI Disk Bad Block Repair • SCSI Disk Spin Down Test Hardware Maintenance Manual: xSeries 380...
Page 43: Scsi Disk Format Test
The SCSI hard disk drive tests menu is shown below. SCSI disk format test This test will format your SCSI disk and all data will be lost. There is no reason to run this test unless you want to reformat your Disk. Diagnostics...
Page 44: Scsi Disk Buffer Test
This test writes logical blocks to the SCSI drive sequentially. You can run this test in a destructive or non-destructive mode. Select NO in the Destructive test parameter field to run a non-destructive test. The SCSI test parameter screen appears: Hardware Maintenance Manual: xSeries 380...
Page 45 Parameter Description overall % Specifies drivewise :/ as set for each drive. Common: Use the term % to specify all drives. SCSI Disk n Specify an indiv idual drive parameter. The following screen appears if you specify a drive: Back up the hard drive to be tested before running this test in destructive mode. Coverage Prompt When you choose Sequential Test or Random Test a prompt for the percent of the drive to be tested appears: Diagnostics...
Page 46: Scsi Disk Read Test
If common is selected, all drive parameters used the % parameters, which are entered in the % for Common fields. This reduces the need to set each drive parameters if the computer has a large number of drives. Hardware Maintenance Manual: xSeries 380...
Page 47: Scsi Disk Boot Sector Test
Parameter Description Common: Use the term % to specify all drives SCSI Disk n Specify an individual drive parameter. The following screen appears if you specify a drive: When you choose Sequential Test or Random Test a prompt for the percent of the drive to be tested appears: Test Parameters The start and end block number fields are 0 and the last block on the disk or the values set the last time this test was run.
Page 48: Scsi Disk Bad Block Repair
The SCSI CD tests include: • SCSI CD ROM Buffer Test • SCSI CDROM Self Test • SCSI CDROM Tray Test • SCSI CD Read Test • SCSI CD Play Test • SCSI CD Data Test Hardware Maintenance Manual: xSeries 380...
Page 49 SCSI CD-ROM drive buffer test This diagnostic makes sure that the memory buffer on the CD-ROM drive is working correctly. SCSI CD-ROM drive self test Most SCSI CD-ROM drive manufacturers provide a diagnostics test on the drive. Choose this option to execute the diagnostic tests that reside on the drive. If this test is successful, the drive is operating in accordance with the drive manufacturer’s specifications.
Page 50: Scsi Tape Tests
CDROM Data test. Set the Test CDROM n parameter to Yes and choose Continue to run this test. SCSI tape tests The SCSI Tape tests include: • SCSI Tape Buffer Test • SCSI Tape Self Test Hardware Maintenance Manual: xSeries 380...
Page 51 • SCSI Tape Write Test • SCSI Tape Read Test • SCSI Tape Rewind Test SCSI tape buffer test This test write logical blocks of data to the internal buffer on the tape drive. The same logical blocks of data are then read from the tape drive buffer and compared to the original data.
Page 52: Scsi Test Error Codes
The Scan and ASCII Code Test determines if a pressed keys match the Scan and ASCII codes for that key. Every time you press a key to verify its code, both the scan code and ASCII code of the pressed key is displayed. The key symbol is also displayed. Hardware Maintenance Manual: xSeries 380...
Page 53 Perform this test to identify faulty keys. Use the tables on the following screens to verify that the displayed scan and ASCII codes are correct. To run the test, select Keyboard from the Main Menu and Scan/ASCII Code Test. Press <Enter> to display a keyboard layout. Scan code and ASCII Code appear above the keyboard layout.
Page 54 ‡ No keystroke, but perform another action. Uppercase (shift) keyboard scan/ASCII codes Keystroke Scan Code ASCII Code Keystroke Scan Code ASCII Code Shift Esc & Shift Backspace Shift Tab Shift Return Shift Ctrl ‡ ‡ Hardware Maintenance Manual: xSeries 380...
Page 55 Keystroke Scan Code ASCII Code Keystroke Scan Code ASCII Code " < > Shift Alt ‡ ‡ Shift Space Shift Caps ‡ ‡ Lock Shift F1 Shift F2 Shift F3 Shift F4 Shift F5 Shift F6 Shift F7 Shift F8 Shift F9 Shift F10 Shift F11...
Page 56 Ctrl n (SO) Ctrl m (CR) Ctrl . Ctrl . Ctrl / Ctrl * Ctrl Alt ‡ ‡ Ctrl Space Ctrl Caps Ctrl F1 Lock Ctrl F2 Ctrl F3 Ctrl F4 Ctrl F5 Ctrl F6 Ctrl F7 Hardware Maintenance Manual: xSeries 380...
Page 57 Keystroke Scan Code ASCII Code Keystroke Scan Code ASCII Code Ctrl F8 Ctrl F9 Ctrl F10 Ctrl F11 Ctrl F12 Ctrl Num Lock Ctrl Scroll Ctrl Hme Lock Ctrl Ctrl PgUp Ctrl Keypad - Ctrl Ctrl Center Ctrl Ctrl Keypad Ctrl End Ctrl Ctrl PgDn...
Page 58 Alt Del Alt SysReq (no key) (no key) Alt key 45 Alt Enter Alt / Alt Print ‡ ‡ Screen Alt Pause ‡ ‡ Alt Home Alt PgUp Alt End Alt PgDn Alt Ins Alt Del Hardware Maintenance Manual: xSeries 380...
Page 59: Keyboard Led Test
‡ Does not provide a keystroke but performs another action. --No function assigned to this keystroke combination. Keyboard LED test This test makes sure that all keyboard LEDs are working. As each LED is turned on, you must report if the LED is lit. Keyboard clock line test The Keyboard Clock Line Test makes sure the keyboard clock line is working properly.
Page 60: Vga Controller Test
Color test This test displays the possible colors in foreground, background, and border. This test can be run on all color monitors. Text mode tests The text mode tests are: 40 x 25 Display Test Hardware Maintenance Manual: xSeries 380...
Page 61: Graphics Mode Tests
Test Name Test Description Type of Monitor 80 x 25 Display Test Tests the 80 x 25 character set of the All monochrome and all display adapter, displaying the entire color monitors. character set in black and white, then in reverse v ideo in video mode 3 (mode 7 if monochrome).
Page 62: Video Test Error Codes
<Enter>. There are four sub tests available for USB keyboard test: • USB Keyboard Control Test, • USB Keyboard Code Test, • USB Keyboard LED Test, and • USB Keyboard PnP Test. The following test parameters appear: Hardware Maintenance Manual: xSeries 380...
Page 63 Parameter Action Test This Device Select YES to run the USB Keyboard Test. The default is YES if AMIDiag found a USB keyboard. PnP Test Select YES to run the USB Keyboard PnP (Plug and Play) Test. The default is YES if AMIDiag found a USB keyboard. This test makes sure that the USB keyboard plug and play feature works properly.
Page 64: Mass Storage Devices
CD-ROM drive eject test: Select this test to make sure that the CDROM drive can eject a CD. The CD tray should open and close. The CDROM drive must have an auto- eject feature for this test to work. Hardware Maintenance Manual: xSeries 380...
Page 65: Usb Test Error Codes
USB test error codes For the USB test error codes, see “USB test error codes” on page 244. Miscellaneous diagnostics The Miscellaneous Diagnostics include: Serial port test The Serial Port test makes certain that all the serial ports in the computer are functioning properly.
Page 66: Serial Port Test Error Codes
This test the printer's capability to print different patterns and characters. The following subtests are performed: • Pattern Printing Test • Bold Character Test • Compressed Mode Test • Form Feed Test Note: This test supports Postscript-enabled laser and inkjet printers. Hardware Maintenance Manual: xSeries 380...
Page 67: Parallel Port Test Error Codes
ECP test This test verifies the functionality of the ECP Mode Registers and ECP FIFO Registers. EPP test This test verifies the parallel port in EPP Mode. Parallel port test error codes For the parallel port error test codes, see “Parallel port test error codes” on page 247. PS/2 mouse test This test checks the computer's ability to communicate with a PS/2 mouse.
Page 68: Acpi Test Error Codes
You can run Sysinfo from within AMIDiag by selecting System Information from the AMIDiag Options menu. When to use Sysinfo Use Sysinfo to determine the hardware and software environment. The environment may not be what you expect. Hardware Maintenance Manual: xSeries 380...
Page 69 This example is just one of many ways that Sysinfo can be very useful. Accuracy If Sysinfo reports that an attached component or device is not present, verify that the system BIOS supports the device and that the device has been installed through the computer manufacturer or dealer.
Page 70: Sysinfo Keys
<F7> to deselect all Sysinfo menu items. Press <F6> to select or deselect all menu items on a specific Sysinfo menu. Exit Sysinfo Select the Options menu and Exit Sysinfo to return to AMIDiag. Hardware Maintenance Manual: xSeries 380...
Page 71: Edit Batch Parameters
Edit batch parameters You can customize a set of AMIDiag diagnostic routines to run on your computer. You can save this customized set of diagnostic tests as a batch file to be run later. To set or display AMIDiag runtime parameters, select Edit Batch Parameters from the AMIDiag Options menu.
Page 72 Number of Passes field. You can press <Enter> to accept the default (run each selected diagnostic test once). Cycle TLimit Hrs Specifies the time period in hours in case of Timebound test mode. Cycle TLimit Min Specifies the time period in minutes in case of Timebound test mode. Hardware Maintenance Manual: xSeries 380...
Page 73 Passes in cycle Specifies the number of passes in a cycle, in case of cycle pass bound test mode. Individual tests also have a count specifying how many times they are to be executed. Test order The test order parameters are: Parameter Description Default...
Page 74: Repeat Count
AMIDiag menus. You can run each test 1 - 255 times. If you have set the Passbound parameters (see the previous screen) to 5 and you set the repeat count to 5, the test will be run a total of 25 times. Hardware Maintenance Manual: xSeries 380...
Page 75: Interactive Test
Interactive test Choose Interactive Test. The screen that appears is similar to the Repeat Count screen, as shown below: Select the test group. A list of all tests appears. Tests that support interactive test have Yes beside them. Highlight the tests to be run and press <Enter>. Aborting tests Press <Esc>...
Page 76: Test Parameters
Basic Functionality Test, the test parameters for that test are displayed. Set the parameters and select another diagnostic test. Select CONTINUE when you have set all test parameters for the AMIDiag test to be run in batch mode. Hardware Maintenance Manual: xSeries 380...
Page 77: Load Batch Parameters
Load batch parameters You can load previously saved AMIDiag batch diagnostic test parameters by choosing this option. The following appears when you select this option: Press <Enter> to accept the default batch parameter file (AMIDIAG.INI) or type the appropriate AMIDiag batch parameter filename. You can use any valid filename. The filename extension does not have to be .INI.
Page 78: Configuration Files
USRTESTS.INI: This optional script file must be in the same directory as AMIDIAG. USRTESTS.INI specifies the external user-generated AMIDiag tests and their properties. USRTESTS.INI must have a TestInfo section. The information in this file can be written to your specifications. The TestInfo entries are: Hardware Maintenance Manual: xSeries 380...
Page 79 Entry Description [TestInfo] Information about new tests to be added. TestCount = Number of new tests. HotKeyEnabled = YES or NO Test1 = Section Header for Test1 Test2 = Section Header for Test2 There must be a separate section for each test. Note: If the value for HotKeyEnabled is Yes, hidden destructive tests will display when you press Alt-H.
Page 80: Test Parameter Script File
Yes, Quick Test is forced for all tests that support Quick Test regardless of what their individual Quick Test parameter value is. [CYCLEn:ErrorLog] Error Log parameters LogErrors YES or NO LogActivity YES or NO StartTimeStamp YES or NO Hardware Maintenance Manual: xSeries 380...
Page 81: Generate Report
Section Entries EndTimeStamp YES or NO LogErrorsOnly YES or NO LogErrorsOnlyWithTime YES or NO LogAppend YES or NO LogFailDeviceInfo YES or NO LogDeviceInfoOnAbort YES or NO Device NONE, FILE, COMn, or LPTn File Full pathname of the log file. Heading Title of the log.
Page 82: Display Error Log File
AMIDiag allows you to display the error log while still running AMIDiag. The AMIDiag error log contains all diagnostic errors that AMIDiag has found during the current AMIDiag session. The log file viewer offers some text search capability. Hardware Maintenance Manual: xSeries 380...
Page 83: Toggle All Tests In Menu
To display the error log, select Display Error Log File from the AMIDiag Options menu. Enter the name of the error log file. The default filename is AMIDIAG.LOG. The AMIDiag error log file will display. Toggle all tests in menu Select this option to display the list of test menus and select a menu.
Page 84: Toggle Hidden Test Display
Case 1 The first row memory test encounters a MBE (Multi Bit Error) in the first populated row of memory configured. Irrespective of the number of DIMMs populated in the Hardware Maintenance Manual: xSeries 380...
Page 85 system, if the first row test encounters a MBE, the BIOS will display an error message on the front panel LCD and halt the system. User notification: This memory test occurs during POST and prior to video sync. Therefore, any error found during this test will result in the following message displayed on the LCD panel.
Page 86: Base Memory Test
5 during the first row memory test and if no errors were found during the base memory test, the following message will appear on the video during POST: 1024 MB Total Memory Installed 512 MB Configured 512 MB Tested Hardware Maintenance Manual: xSeries 380...
Page 87 The first line is the total memory installed (regardless of condition). The second line is the total memory usable (and is less than the first line, only if defective DIMMs were found). The third line counts the memory as the test is being performed. When the test is completed, the number in this line should equal the number in the second line.
Page 88 DIMM 5 during the first row memory test and a memory error was encountered in DIMM 1 during base test, the following messages will appear on the LCD: "First row test" – displayed on the upper LCD line Hardware Maintenance Manual: xSeries 380...
Page 89 displayed on the lower LCD line "0064 MB" – displayed on the upper LCD line "BASE MEMORY TEST" – displayed on the upper LCD line "ERRORS IN MEMORY" – "RESETTING SYSTEM" – displayed on the lower LCD line (prior to resetting if an error was found) Upon reset, you will see the following messages on the LCD: displayed on the upper LCD line...
Page 90: Extended Memory Test
The message is as follows: XXXXX MB Total Memory Installed XXXXX MB Configured XXXXX MB Tested Memory Errors Detected Note: The "memory errors detected" message will appear only if extended memory test finds errors. Hardware Maintenance Manual: xSeries 380...
Page 91 The first line is the total memory installed (regardless of condition). The second line is the total memory usable (and is less than the first line, only if defective DIMMs were found). The third line counts the memory as the test is being performed. When the test is completed, the number in this line should equal the number in the second line.
Page 92: Memory Test Duration
To reach a compromise, there will be CMOS Setup options available to the user. These CMOS options will allow a user to select a quick memory test or an exhaustive one. Refer to “Setup dialog” on page 83 for more information on the options. Hardware Maintenance Manual: xSeries 380...
Page 93: Aborting The Memory Test
Aborting the memory test Users are given the option to abort the memory test by pressing the spacebar. The following string will appear on the bottom of the screen when executing the extended memory test: Press spacebar to abort memory test. However, this method will only work for the extended memory test.
Page 94 Hardware Maintenance Manual: xSeries 380...
Page 95: Configuration
Using the FRUSDR Load Utility ... . . 130 The xSeries 380 System Utilities CD ... . 98 Cleanup and exit......132 This section provides information on configuring the xSeries 380 server.
Page 96: The Extensible Firmware Interface (Efi) Boot Manager
Menu options, refer to Table 2 on page 87. Boot Maintenance Menu A menu of items allowing you configure boot options and configure other boot environment variables. The following table describes each menu item in the Boot Maintenance Menu. Hardware Maintenance Manual: xSeries 380...
Page 97: Saving Boot Records
Table 2. Boot Maintenance Menu Options. Option Description Boot from a File Automatically adds EFI applications as boot options or allows you to boot from a specific file. When you choose this option, the system searches for an EFI directory in all EFI System Partitions in the system. For each EFI directory the system finds, it searches through that directories subdirectories.
Page 98 "nvrboot" from the floppy. Restore boot record: To restore (import) a boot record under Microsoft: Boot to the EFI shell. Select "fsx:" where x=(Device:80)/HD CD MSUtil Hardware Maintenance Manual: xSeries 380...
Page 99: The Extensible Firmware Interface (Efi) Shell
Run "nvrboot" Run "i" (Import) For Import file path, enter fn.ft (of exported file on fsx:\). The boot record will be restored to the next available boot record slot. The Extensible Firmware Interface (EFI) Shell The EFI Shell is an EFI application that allows other EFI applications to be launched. The combination of the EFI firmware and the EFI Shell provide an environment that can be modified to easily adapt to many different hardware configurations.
Page 100: Using Bios Setup
Setup stores most of the configuration values in battery-backed CMOS. The rest of the values are stored in flash memory. The values take effect when you boot the server. POST uses these values to configure the hardware. If the values Hardware Maintenance Manual: xSeries 380...
Page 101: Starting Setup
and the hardware do not agree, POST generates an error message and you must then run Setup to specify the correct configuration. Run Setup to modify such server board features as: • Select parallel port • Select serial port • Set time/date (to be stored in RTC) •...
Page 102: Primary Screens
Table 6 on page 93 describes the menu items available on the Advanced screen. Five menu items exist on this screen. Each of these items contains sub-menus that in turn can also lead to subsequent sub-menus. Default values appear in brackets. Hardware Maintenance Manual: xSeries 380...
Page 103 Table 6. BIOS Setup Advanced Screen Menu Items. Primary Value Description Menu Item Menu Item Boot Plug & Play O/S [No] Configures boot settings. If the operating system that runs on Configuration the serv er supports plug and play operation, set this value to Yes.
Page 104 Dispersal, DET stalls and other processor settings. Memory Related Enters submenus that allows you to configure System ECC, Items First Row Test Interval, Base Memory Test Interval, Ext. Memory Test I nterval, Defective DIMM Mapout and Clear Bad Memory Row Info. Hardware Maintenance Manual: xSeries 380...
Page 105 Table 6. BIOS Setup Advanced Screen Menu Items. Primary Value Description Menu Item Menu Item Event Log Event Logging [Enabled] Enabled allows logging of system events. Configuration Disabled Enable BERR [Enabled] Enable/disable BERR event generation. Disabled Enable SERR [Enabled] Enable/disable SERR event generation Disabled Enable PERR [Enabled]...
Page 106 Load Setup Defaults Lets you load setup with factory defaults. Clicking on the menu item causes the system to prompt you for a Yes or No response. Yes loads the system setup defaults. No aborts the action. Hardware Maintenance Manual: xSeries 380...
Page 107: Qlogic Scsi Utility
Table 9. BIOS Setup Exit Screen Menu Items. Menu Item Description Load Custom Defaults Lets you load setup with custom defaults. Clicking on the menu item causes the system to prompt you for a Yes or No response. Yes loads setup values from a file previously saved through the Save Custom Defaults menu item.
Page 108: The Xseries 380 System Utilities Cd
Figure 1. Fast!UTIL Options Screen The xSeries 380 System Utilities CD The xSeries 380 Utilities CD contains the SEL viewer utility and the server management utility. However, for the most recent versions of these utilities, they may be downloaded from http://www.ibm.com/pc/support. Be sure to follow the instructions in any associated "ReadMe"...
Page 109: System Event Log
Thresholds can be defined through Intel Server Control (ISC), but not through DPC or EFI-based SEL Viewer utility. Note: The Intel Server Control (ISC) is not currently supported by IBM and is available from the Intel web site.
Page 110: Using The Sel Viewer Utility
Itanium-based servers. The SEL Viewer utility can be found on the System Utilities CD (see “The xSeries 380 System Utilities CD” on page 98). Using the SEL Viewer utility, you can do the following: •...
Page 111 utilities downloaded from this web site, be sure to follow the instructions in any associated "ReadMe" files. Follow these steps to run the SEL Viewer Utility: Insert the System Utilities CD into the CD-ROM drive. Type the following command from the EFI shell prompt: issue: map -r Locate the FSx where x is the CD-ROM drive (FF).
Page 112 Table 11. Abbreviations Used in Hex Mode Display. Time Stamp Generator ID Event Message Format Revision Sensor Type Sensor Number EDIR Event Dir and Event Type Event Data 1 Event Data 2 Event Data 3 The SEL Viewer main window contains a display pane that displays all the SEL records.
Page 113 Figure 3. Status box Figure 4. Message for empty event log Figure 5. SEL records displayed in hex format Pull-Down Menu – File: The File pull-down menu includes options for opening and saving system event records from, and to data files, respectively. These options are further described in the sections below.
Page 114 Figure 6. File Open window File Menu Item – Save As: This option allows the user to save the SEL data to a file, with the ".sel" file name extension, either in interpreted text format or in raw hex format, depending on the mode in which records are currently displayed. The interpreted text format files contain the SEL properties in the first lines followed by a blank line and the column headings.
Page 115 server, and the message shown in Figure 4 on page 103 is displayed if the SEL is empty. SEL Menu Item – Properties: This option allows the user to view the SEL properties as shown in Figure 7. The text "Warning: System Event Log is FULL" is displayed if the SEL is full;...
Page 116: Sel Data Tables
It also displays the IPMI driver version that is currently loaded. SEL data tables The following tables provide information on the SEL viewer data on the xSeries 380 server platform. Generator ID codes The following table lists the generator ID codes.
Page 117 Sensor Sensor Sensor Name Type Number Voltage Baseboard +1.5 Volt Baseboard +1.8 Volt Baseboard +2.8 Volt Baseboard +3.3 Volt Baseboard +3.3 Volt SB Baseboard +5 Volt Baseboard +5 Volt SB Baseboard +12 Volt Baseboard -12 Volt Processor Board +1.5 Volt Processor Board +1.8 Volt Processor Board +3.3 Volt SCSI TERM Volt 00...
Page 118 Sensor Sensor Sensor Name Type Number F172 Tach Fan 1 F172 Tach Fan 2 F172 Tach Fan 3 F172 Tach Fan 4 F120 Tach Fan 5 F120 Tach Fan 6 Security violation attempt Secure Mode Violation Attempt Processor Processor 0 Status Processor 1 Status Processor 2 Status Processor 3 Status...
Page 119 Sensor Sensor Sensor Name Type Number POST error BIO S POST code (See POST Table below) Critical interrupt FP NMI (Front Panel Diag Int) Module/Board Processor Board Present Upper Memory Board Present Lower Memory Board Present Slot/Connector Hot Plug PCI Slot 3 Hot Plug PCI Slot 4 Hot Plug PCI Slot 5 Hot Plug PCI Slot 6...
Page 120 The first byte of the Event Description is used to indicate the type of event that occurred, such as the crossing of a threshold or the removal of a device. Event Event Definition Description Type 01 – – – Threshold crossed 02 –...
Page 121 SEL Event Log Format (Generator ID, Msg Rev, Sensor Type, Error Type (signal) Sensor #, EvDirEv Type, variable data bytes 1, 2, 3) Host Bus ASZ (BINIT) 0x31, 0x03, 0x13, 0x05, 0x6F, Data1=0xA8, BUS #=Data2, DEV# = Data3[Bit7-3], FUN#=Data3[2-0] Host Bus XBINIT (BINIT) 0x31, 0x03, 0x13, 0x06, 0x6F, Data1=0xA8, BUS #=Data2, DEV# = Data3[Bit7-3], FUN#=Data3[2-0] Host Bus SBE (CMCI)
Page 122 Field IPMI definition BIOS-specific implementation Generator ID 7:1 System software ID or IPMB slave 7:4 0x3 for system BIOS address. 1=ID is system software 3:1 0 Format rev ision. Revision of the data format for ID; 0=ID is IPMB slave address. OEM data bytes 2 and 3.
Page 123 Spec Offset Name Length Value Description Version 2.1+ Handle WORD Varies The handle, or instance number, associated with the structure 2.1+ Location BYTE ENUM The physical location of the Memory Array, whether on the system board or an add-in board. See System Management BIOS Reference Specification, v2.3.1, section 3.3.17.1 for definitions.
Page 124 Memory array — use: Note: Enumerated values are controlled by the DMTF, not this specification. Byte value Meaning Other Unknown System memory Video memory Flash memory Non-volatile RAM Cache memory Memory array — error correction types: Note: Enumerated values are controlled by the DMTF, not this specification. Byte value Meaning Other...
Page 125 Spec Offset Name Length Value Description Version 2.1+ Size WORD Varies The size of the memory device. If the value is 0, no memory dev ice is installed in the socket; if the size is unknown, the field value is FFFFh. The granularity in which the value is specified depends on the setting of the most-significant bit (bit 15).
Page 126 Unknown SIMM Chip Proprietary Card DIMM TSOP Row of chips RIMM SODIMM SRIMM Memory device — type: Note: Enumerated values are controlled by the DMTF, not this specification. Byte value Meaning Other Unknown DRAM EDRAM VRAM SRAM FLASH EEPROM FEPROM EPROM CDRAM 3DRAM...
Page 127 Other Bit 1 Bit 2 Unknown Bit 3 Fast-paged Bit 4 Static column Bit 5 Pseudo-static Bit 6 RAMBUS Bit 7 Synchronous Bit 8 CMOS Bit 9 Bit 10 Window DRAM Cache DRAM Bit 11 Bit 12 Non-volatile Bits 13:15 Reserved, set to 0 Interpretation of SEL format for PCI bus related errors: The following table defines the data byte formats for PCI bus-related errors logged by the BIOS.
Page 128 Field IPMI definition BIOS-specific implementation Event Data 2 7:0 OEM code 2 or unspecified. For format rev 0, if this byte is specified, it contains the PCI bus number on which the failing device resides. If the source of the PCI error cannot be determined, this byte contains 0xff and the event data 1 byte indicates that byte 2 is unspecified.
Page 129: Bios Error Codes/Messages
Field IPMI definition BIOS-specific implementation Event Data 1 7:6 00 = unspecified byte 2; 10 = OEM If event data 2 and event data 3 contain OEM codes, bits code in byte 2. 7:6 and bits 5:4 contain 10. For platforms that do not include the POST code information with FRB-2 log, both 5:4 00 = unspecified byte 3;...
Page 130 Code Description 0142 PCI IO Conflict 0143 PCI IRQ Conflict 0144 Shadow of PCI ROM Failed 0145 PCI ROM not found, may be OK for this card 0146 Insufficient Memory to Shadow PCI ROM 8100 BIST Failure : Processor in socket M0 8101 BIST Failure : Processor in socket M1 8102...
Page 131 Code Description 84F1 Intelligent System Monitoring Forced Shutdown 84F2 Server Management Interface Failed 84F3 Baseboard Management Controller in Update Mode 84F4 Sensor Data Record Empty 84FF System Event Log Full 8C02 ERRORS FOUND IN MEMORY SUBSYSTEM. FAILING ROWS WILL BE MAPPED OUT ON THE NEXT RESET.
Page 132 Code Description 8C6D Error in memory subsystem: Lower Board, DIMM 29 8C6E Error in memory subsystem: Lower Board, DIMM 30 8C6F Error in memory subsystem: Lower Board, DIMM 31 8C70 Error in memory subsystem: Lower Board, DIMM 32 8C71 Error in memory subsystem: Upper Board, DI MM 1 8C72 Error in memory subsystem: Upper Board, DI MM 2 8C73...
Page 133: Server Management Configuration Utility
• Configure the Emergency Management Port (EMP) for remote server management over a modem or direct serial connection. Note: Remote management is not supported by IBM. This code is available only from Intel. • Configure the Direct Platform Control over LAN feature (DPC\LAN) for remote server management over the network.
Page 134 READ.TXT file on the CD. • For the most recent utility downloads, update utilities and instructions, refer to the web site http://www.ibm.com/pc/support. When using utilities downloaded from this web site, be sure to follow the instructions in any associated "ReadMe" files.
Page 135 Updating/viewing config data The Config menu contains a dynamic list of options that corresponds to the configuration classes in the current ini file. Each configuration class in the ini file represents a configuration item, such as EMP or PEP. When you select an item from the Config menu, the utility reads the configuration data of that item from the BMC and creates a setup page containing values read from the BMC.
Page 136 FRB3 timeout: FRB3 refers to the level of FRB in which a timer is started at system power up or hard reset. The BIOS stops this timer in the power-on self test (POST) by asserting the FRB timer halt signal to the BMC. If the timer is not stopped, the BSP is disabled, the system is reset and another processor becomes the BSP.
Page 137 Use the <Tab> key to move between the filter entries and the <OK> button. Select <OK> to go back to the PEF setup page. Use the <Esc> key to abort any selection altogether. Note: You must select <Save> in the PEF setup page to actually set the filter entries. Platform Event Paging (PEP) setup The Platform Event Paging (PEP) setup lets you configure the following features.
Page 138 Modem ESC sequence: The Modem ESC Sequence string is sent to the modem before sending a command string to the modem. The maximum length is 8 bytes and it is usually set to "+++". Modem phone number: Enter the phone number of the modem connected to this server.
Page 139: Dpc And The Dpc Console
Set password: Figure 9. EMP password dialog box If set, this password restricts DPC LAN access. Select the Set Password button to display the password setup page for clearing or setting the password. Valid characters for this password are any ASCII values [32-126] (the characters space through tilde, or ’...
Page 140: Using The Frusdr Load Utility
Using the FRUSDR Load Utility Note: To view IBM-specific VPD data, the FRUSDR.ini file must be located in the same directory as the utility files. The FRUSDR.ini file is available from the web site http://www.ibm.com/pc/support. The Field Replacement Unit (FRU) and Sensor Data Record (SDR) Load (FRUSDR) Utility (FRUSDR.EFI) is an Extensible Firmware Interface (EFI) program that updates...
Page 141: Frusdr Load Utility Command-Line Options
sensors after programming and thus effect the changes you have made to the FRU and SDR repository. FRUSDR Load Utility command-line options The basic command line format is: frusdr [/?] [/h] [/p] [/d {fru, sdr}] [/Cfg filename.cfg] where /? or /h Displays usage information.
Page 142: Cleanup And Exit
The pause command may be used with all other commands. It will cause the data being displayed on the screen to pause after a pre-determined amount is written. In some cases, if there isn’t enough data being displayed to warrant a pause, then the pause command will be ignored.
Page 143: Installing Components
Hot-swap option installation ....143 xSeries 380 boardset description ....137 Input/output ports ......152 This chapter provides the basic information that is needed to install hardware components in the xSeries 380 server.
Page 144 Statement 1 DANGER Electrical current from power, telephone, and communication cables is hazardous. To avoid a shock hazard: • Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm. • Connect all power cords to a properly wired and grounded electrical outlet.
Page 145 ≥ 18 kg (37 lbs) ≥ 32 kg (70.5 lbs) ≥ 55 kg (121.2 lbs) Use safe practices when lifting. Statement 5 CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord.
Page 146: Before You Begin
Statement 14 CAUTION: Hazardous voltage, current, and energy levels might be present. Only a qualified service technician is authorized to remove the covers where the following label is attached. Statement 15 CAUTION: Make sure that the rack is secured properly to avoid tipping when the server unit is extended.
Page 147: System Reliability Considerations
• For a list of supported options for the xSeries 380, refer to http://www.ibm.com/pc/us/compat on the World Wide Web. System reliability considerations Attention: The operating temperature of the server, when installed in an Temperature: equipment rack, must not go below 10°C (50°F) or rise above 35°C (95°F).
Page 148: Features Description
Processor Cartridges +12V DC-DC Converter SCSI Backplane Memory Board T-Docking Boards Features description Table 12 describes the features of the xSeries 380. Table 12. xSeries 380 Features. Feature Description Processor Board The processor board supports up to four Intel Itanium processors and four 48V power pods.
Page 149: Processor Overview
PC 100-registered Version 1.2 Buffered SDRAM DIMMs. DIMM sizes supported are 256 MB, 512 MB, and 1 GB. Each memory board can support from 512 MB to 32 GB. The xSeries 380 server can support up to 64 GB of system memory.
Page 150: Dimm Installation Sequence
DIMM installation sequence Attention: DIMMs should only be installed, removed, or replaced by a trained servicer who is familiar with IBM products. DIMMs must be installed on a memory board in groups of four as shown in “DIMMs” on page 187 .
Page 151: Scsi Controller
configuration comes with 8 MB of 10-nanosecond onboard video memory. You cannot add video memory to this system. The video controller supports pixel resolutions of up to 1600 x 1200 and up to 16.7 million colors. The controller also provides hardware accelerated bit block transfers of data.
Page 152 occurrence in the non-volatile System Event Log (SEL). These events include over- temperature and over-voltage conditions as well as fan failures. The following is a list of the major functions of the BMC: • Access to the monitored information so system management software can poll and retrieve the present status of the platform.
Page 153: Hot-Swap Option Installation
Hot Swap Controller (HSC) The Hot Swap Controller (HSC) resides on the T-docking board. The primary functions of the HSC are as follows: • Implements the SAF-TE command set • Controls the fault lights • Provides a path for management information through the SCSI •...
Page 154: Replacing A Hot-Swap 172Mm Fan
Replacing a hot-swap 172mm fan The four 172 mm cooling fans are mounted in pairs on each side of the chassis. You can remove and install these fans without turning the server system power off. Each fan uses an amber LED to indicate the fan has failed. When an LED illuminates, you need to replace the fan.
Page 155: Replacing A Hot-Swap 120Mm Fan
Pull the door open ( 1 ). Attention: Do not leave the door open for an extended time. Cooling of the system could be reduced. Grasp the fan assembly through the finger holes and pull the assembly ( 2 ). Slide the new fan-assembly into place, with the connector oriented to engage the connector inside of the fan bay.
Page 156: Hot-Swapping A Hard Drive
Slide the server back into the rack. Hot-swapping a hard drive The xSeries 380 server supports a variety of single-ended SCSI SCA-type hard disk drives. The area below the system’s controls and indicators (front side) houses up to two drives. Each drive slot can contain a single industry-standard SCSI-2 or SCSI-3 one-inch high hard disk drive from the factory.
Page 157 • To maintain proper system cooling, do not operate the server for more than 10 minutes without either a drive or a filler panel installed in each bay. • To secure a hard disk drive into the drive tray you must have four screws, 5/16" long with a #2 phillips drive recess.
Page 158: Hot-Swap Power Supplies
Carefully slide the assembly out of the bay and place it on a clean, ESD-protected work surface. Note: The illustrations in this document might differ slightly from your hardware. Installing a hard disk drive Complete the following actions to install a hard disk drive. Remove the plastic bezel on the front of the server.
Page 159 Determining power supply status Each power supply has three LEDs that indicate whether power is supplied to the power supply and the health of the power supply. Table 14 provides more detail on the three LEDs. For location of the LEDs, see “Controls and indicators” on page 7. Table 14.
Page 160: Hot-Plug Pci Adapters
Check the new power supply LEDs to verify the power supply is functioning properly. Hot-plug PCI adapters The xSeries 380 server has eight hot plug PCI I/O slots in the I/O Baseboard. Note: You can determine if IBM has validated an adapter for hot-plug operation at http://www.ibm.com/pc/us/compat/hotplug/index.shtml. Otherwise, contact the adapter vendor for information and support.
Page 161 Thumb screws Rear cover If you are removing an expansion slot cover, remove it by pushing it out from inside the chassis. If you are removing a PCI card, disconnect any cables attached to the board you are removing. Press on the center of the retention mechanism that secures the end of the board nearest the rear of the chassis.
Page 162: Input/Output Ports
Carefully grasp the adapter board and gently slide it up and out of the system. Make sure that you do not scrape the board against other components. 10. Store the board in an anti-static protective wrapper. 11. If you are not installing a replacement PCI card, install an expansion slot cover over the vacated slot by aligning the cover with the slot from the rear of the chassis and pressing the cover into the slot.
Page 163: Video Port
Video port The integrated ATI RAGE XL 64-bit SVGA chip contains an SVGA controller that is fully compatible with industry video standards. The standard system configuration comes with 16 MB of video memory. You cannot add video memory to this system. The following table shows the pin-number assignments for the video connector on the system board.
Page 164: Parallel Port
Table 17. Mouse connector pin-number assignments. Mouse signal Mouse signal Parallel port The server has one parallel port. The 25-pin connector of the parallel port provides one IEEE 1284-compatible 25-pin bi-directional EPP. BIOS programming of the Super I/O registers enables the parallel port and determines the port address and interrupt. When disabled, the interrupt is available to add-in boards.
Page 165: Universal Serial Bus (Usb) Ports
Table 19. Serial port connector pin out. Signal Description Ground Data set ready Request to send Clear to send Ring indication active Universal Serial Bus (USB) ports The server has two Universal Serial Bus (USB) ports, which configure automatically. The following table shows the pin-number assignments for the USB-port connectors. Table 20.
Page 166: Ide
Table 21. Wide SCSI connector pin out. Signal Signal Signal S2 (-DB 13) S25 (+RST) S48 (-DB P) S3 (+DB 14)20S20 S26 (+MSG) S4 (+DB 15) S27 (+SEL) S5 (+DB P1) S28 (+C/D) S51 (TERMPWR) S6 (+DB 0) S29 (+REQ) S52 (TERMPWR) S7 (+DB 1) S30 (+I/O)
Page 167: Pci
If no IDE drives are present, no IDE cable should be connected. If only one IDE drive is installed, it must be connected at the end of the cable. The following tables give information on the 33MHz 64-bit and 66 MHz 64-bit PCI connectors.
Page 168 Table 23. 33MHz 64-bit PCI connectors (slots 1 and 2). Signal Signal Signal +3.3V C/BE6_L FRAME_L C/BE4_L TRDY_L AD63 AD61 STOP_L INTB_L +3.3V INTD_L AD59 SDONE PRSNT1_L AD57 SB0_L RESERVED PRSNT2_L AD55 AD53 AD15 +3.3V RESERVED AD51 AD13 AD49 AD11 AD47 REQ _L AD45...
Page 169 Table 24. 33MHz 64-bit PCI connectors (slots 3 through 10). Signal Signal Signal +3.3V IRDY_L PAR64 +3.3V AD62 DEVSEL_L INTA_L INTC_L AD60 LO CK_L AD58 PERR_L RESERVED +3.3V +3.3V AD56 SERR_L RESERVED AD54 +3.3V 3.3V Keyway +3.3V C/BE1_L AD52 AD14 RESERVED AD50 RESET_L...
Page 170 Table 24. 33MHz 64-bit PCI connectors (slots 3 through 10). Signal Signal Signal SDONE PRSNT1_L AD57 SB0_L RESERVED PRSNT2_L AD55 3.3V Keyway AD53 AD15 +3.3V RESERVED AD51 AD13 AD49 AD11 +3.3V AD47 REQ _L AD45 +3.3V AD31 AD43 C/BEO_L AD29 AD41 +3.3V AD27...
Page 171: Fru Information (Service Only)
Only a qualified service technician is authorized to remove the server covers and to access any of the components inside the server. Note: Before servicing this server, read “Before you begin” on page 136. © Copyright IBM Cor p. 2001...
Page 172 Statement 1 DANGER Electrical current from power, telephone, and communication cables is hazardous. To avoid a shock hazard: • Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm. • Connect all power cords to a properly wired and grounded electrical outlet.
Page 173 DANGER Some laser products contain an embedded Class 3A or Class 3B laser diode. Note the following. Laser radiation when open. Do not stare into the beam, do not view directly with optical instruments, and avoid direct exposure to Statement 4 CAUTION: ≥...
Page 174 Overloading a branch circuit is potentially a fire hazard and a shock hazard under certain conditions. To avoid these hazards, ensure that your system electrical requirements do not exceed branch circuit protection requirements. Refer to the information that is provided with your IBM device for electrical Statement 14 CAUTION: Hazardous voltage, current, and energy levels might be present.
Page 175 CAUTION: Make sure that the rack is secured properly to avoid tipping when the server unit is extended. Statement 16 CAUTION: Some accessory or option board outputs exceed Class 2 or limited power source limits and must be installed with appropriate interconnecting cabling in accordance with the national electric code.
Page 176: Tools And Supplies Needed
• Cord length and flexibility: Cords must be less than 4.5 meters (14.76 feet) long. Tools and supplies needed The following tools and supplies may be required to service the xSeries 380: • Phillips (cross-head) screwdriver (#2). • Small flat-bladed screwdriver.
Page 177: Top Cover
– any unpainted metal surface – when handling components. Note: Become familiar with the information in “Related service information” on page 257 before servicing the xSeries 380. Statement 5 CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device.
Page 178: Top Cover Removal
A Thumbscrew, 120 mm fan cover Screw, non-hot plug PCI adapter board cov er B 120 mm fan cover G Non-hot plug PCI adapter board cover C Thnumbscrew, top cover back half H Apply pressure to slide top cover open (see arrow) D Top cover, back half Lift cover and remove as shown by the...
Page 179 If the server is running an operating system, use its commands or GUI to logoff (if necessary) and exit the operating system. Successfully exiting the operating system causes the following prompt to appear: Shell> After this prompt appears, press and hold the Power button for several seconds.
Page 180: Top Cover Installation
Lift the top cover off the chassis. Top cover installation Perform the following steps to install the top cover. Before installing the top cover, check that you have not left loose tools or parts inside the system. Check that cables, add-in boards, and other components are properly installed. Make sure that the 120 mm fan cover is lifted and open.
Page 181 CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source.
Page 182: Hard Drive Bay Installation
Remove the four #2 Phillips screws ( 1 ) from the top and bottom of the drive bay. Grasp the bay by the Front Panel display housing and gently pull the drive out of the chassis. Hard drive bay installation Complete the following actions to install a hard drive bay.
Page 183: Ls120 Fd Diskette Drive
If the front bezel is not already removed, remove the bezel. Align the hard drive bay such that the connector side is facing into the chassis and push the bay into the front of the chassis. Ensure the drive bay seats into the front connector on the T-Docking Board. Replace the four screws at the top and bottom of the bay.
Page 184: Ls120 Fd Diskette Drive Installation
Loosen the thumbscrew ( 2 ) found at the rear of the drive carrier assembly. Slide the drive carrier assembly toward the rear of the chassis so that the front part of the drive clears the opening in the chassis and remove. Depress the tab ( 4 ) and spread the two halves of the drive carrier assembly apart so that the ends of the drive cable adapter PCB come out of their respective slots ( 5 ).
Page 185: Cd-Rom Drive Installation
Remove the top cover (see “Top cover removal” on page 168). Cable connector Cable connector Thumbscrew Metal tabs Screws Disconnect the drive's data and power cables ( 1 and 2 ) from the drive cable adapter PCB at the rear of the drive. Loosen the thumbscrew ( 3 ) found at the rear of the drive carrier assembly.
Page 186: Processor/Memory Complex
CAUTION: When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or transmitters) are installed, note the following: • Do not remove the covers. Removing the covers of the laser product could result in exposure to hazardous laser radiation. There are no serviceable parts inside the device.
Page 187: Processor/Memory Complex Removal
Note: Fully loaded, the Processor/Memory Complex weighs 16.33 kg (36 lbs). Minimally configured, the complex weighs 10.89 kg (24 lbs). Statement 4 CAUTION: ≥ 18 kg (37 lbs) ≥ 32 kg (70.5 lbs) ≥ 55 kg (121.2 lbs) Use safe practices when lifting. Processor/memory complex removal Complete the following actions to remove the processor/memory complex.
Page 188 CAUTION: Hazardous voltage, current, and energy levels might be present. Only a qualified service technician is authorized to remove the covers where the following label is attached. If the system is rack-mounted, pull the chassis out of the rack to expose the Processor/Memory Bay on the right side of the chassis as you face its front.
Page 189: Processor/Memory Complex Installation
Remove four screws ( 1 ) that secure the complex to the chassis. These screws are located on the right side of the chassis as you face the back of the system. Rotate the two extraction levers ( 1 ) on the sides of the module to eject it from the Sideplane connector.
Page 190: Heat Sink
There are no user-serviceable parts inside it; servicing should be done by a trained servicer who is familiar with IBM products. The xSeries 380 server can have from one to four processors. Each processor is paired with an associated power pod. Thermal blanks must be installed where a processor is absent.
Page 191: Power Pod, Processor Or Thermal Blank Removal
Power pod, processor or thermal blank removal Complete the following actions to remove a processor or thermal blank. Note: • Read “Before you begin” on page 136. • Read “Safety information” on page 257 . • Read “Handling electrostatic discharge-sensitive devices” on page 260. Remove the Processor/Memory Complex.
Page 192 If you are removing a thermal blank, skip this step. Otherwise, remove the Y cable to the power pods by releasing the connectors ( 1 and 2 ). Thumbscrews Captive screws Lift the triple-beam up and away from the Processor/Memory Complex. If you are removing a thermal blank, lift the blank out of the complex.
Page 193: Processor Or Thermal Blank Installation
To remove the power pod associated with the processor, pull the power pod back ( 1 ) to disengage it from its connector. Then, lift the power pod out of the system. If you are only removing a power pod, stop here. To install a power pod, start with Step 6.
Page 194: Memory Boards
Place the triple beam into position by lowering it down over the processors/power pod or the thermal blank. Processor 1 Power pod Power pod Processor 2 Secure the triple beam into place by first tightening the 14 screws on top of the beam and then the four thumbscrews on the end of the beam (torque screws to 10- 12 inch-pounds).
Page 195 2 on page 185 through 8 on page 186 describe the removal process for either memory board. If desired, remove the DIMMs from the memory board you are removing as described in “DIMMs” on page 187. Remove the DC-DC converters from the memory board as described in “Memory board DC-DC converters”...
Page 196: Memory Board Installation
Simultaneously pull up on the extraction levers to disengage the memory board from the processor baseboard ( 1 ). Note: Both extraction levers must be raised evenly while disengaging the memory from the Processor Baseboard. The memory board must remain parallel to the Processor Baseboard during extraction.
Page 197: Dimms
While holding the extraction levers in the raised position, place, the memory board over the Processor Baseboard connector ( 1 ) and guide pins ( 2 ). The extraction levers must be raised so that they can engage the guide pins. Engage both guide pins at the same time.
Page 198: Dimm Installation
Note: • Read “Before you begin” on page 136. • Read “Safety information” on page 257 . • Read “Handling electrostatic discharge-sensitive devices” on page 260. Expose the memory boards by removing the Processor/Memory complex as described in “Processor/memory complex removal” on page 177. Note: It is not necessary to remove the memory boards from the Processor/Memory Complex to add or replace DIMMs.
Page 199 • Read “Before you begin” on page 136. • Read “Safety information” on page 257 . • Read “Handling electrostatic discharge-sensitive devices” on page 260. Attention: DIMM slots on the memory module must be installed only in certain configurations. Numbers next to DIMM slots correspond to installation sequence. DIMMs must be installed by groups of four and must be inserted in the sequence shown in the second illustration at step 4.
Page 200: Memory Board Dc-Dc Converters
Gently push the plastic ejector levers on the socket ends to the upright position. Repeat steps 2 on page 189 through 5. for each DIMM you want to install. Install the Processor/Memory complex as described in “Processor/memory complex installation ” on page 179. Memory board DC-DC converters The memory board DC-DC converters are located on the side of the Processor/Memory Complex inside the system chassis.
Page 201: Memory Board Dc-Dc Converter Installation
Loosen but do not remove the slide clamp screw that secures the converters you wish to remove ( 1 ). Slide each clamp that secures a pair of converters downward. Pull each converter straight out from its socket (see arrow). Be sure that you keep the converter level as you remove it from its socket.
Page 202: Processor Baseboard
Processor baseboard The Processor Baseboard resides between the two halves of the Processor/Memory Complex. The board accommodates one to four processors and two memory boards. Removal of the Processor Baseboard involves disassembly of the entire Processor/Memory Complex. Processor baseboard removal Note: •...
Page 203 Loosen the two captive screws securing the Processor Baseboard between the two halves of the Processor/Memory Complex ( 1 ). Open the four plastic latches ( 2 ) that secure the two halves of the Processor/Memory Complex together and lift the top half up and remove. Position the bottom half of the Processor/Memory Complex as shown above.
Page 204: Processor Baseboard Installation In A System With Three Or Four Processors
Processor baseboard installation in a system with three or four processors Note: The topside of the board has an Acacia Tree figure ( 2 ) silk-screened onto its surface. If placed correctly, the Acacia Tree silkscreen will be visible. Complete the following actions to install a processor baseboard in a system with three or four processors.
Page 205: Processor Baseboard Installation In A System With One
Secure the triple beam by tightening the four thumbscrews on the ends of the beam ( 1 ). Do not tighten the other 14 ( 2 ) screws yet. Carefully turn the Processor/Memory Complex over so that you can work on its topside.
Page 206: I/O Baseboard
Snap shut the four plastic latches that secure the two halves of the Processor/Memory Complex together. Tighten the two captive screws that help secure the Processor Baseboard to the Processor/Memory Complex. Carefully turn the Processor/Memory Complex over so that you can work on the underside.
Page 207 Loosen the thumbscrew at the back of the chassis holding the protective cover over the DC-DC converters on Sideplane ( 3 ), and remove the protective cover ( 4 ). 10. Remove all PCI slot plastic dividers ( 1 ). 11.
Page 208 12. Loosen the two captive screws ( 2 ) that hold the plastic shield ( 1 ) over the I/O Baseboard. These screws also secure the baseboard tray to the server chassis. 13. Remove the plastic shield. 14. Disconnect the PCI LED cable ( 3 ) and T-docking board interface cable ( 4 ) from the I/O Baseboard.
Page 209: I/O Baseboard Installation
I/O baseboard installation Note: • Read “Before you begin” on page 136. • Read “Safety information” on page 257 . • Read “Handling electrostatic discharge-sensitive devices” on page 260. Complete the following actions to install the I/O baseboard: Install the I/O Baseboard into the I/O Baseboard tray and by tightening the nine screws and two jackscrews.
Page 210: Sideplane
12. Install the Legacy I/O board and cables as described in “Legacy I/O board installation” on page 205 . 13. Install the non-hot plug PCI adapter boards. 14. Install the hot plug PCI slot dividers and the hot plug PCI I/O boards as described in “PCI hot plug LED board installation”...
Page 211: Sideplane Installation
Slide the Sideplane towards the front of the chassis. As you slide the board, keep the front bottom edge of the board in contact with the carrier tray as the board is rotated up and out of the chassis. Tilt the Sideplane up and out of the chassis. Remove the screws from Sideplane to separate it from its mounting plate.
Page 212: Pci Hot Plug Led Board Removal
PCI hot plug LED board removal Note: • Read “Before you begin” on page 136. • Read “Safety information” on page 257 . • Read “Handling electrostatic discharge-sensitive devices” on page 260. Complete the following actions to remove the PCI hot plug LED board: Loosen the two thumbscrews in the back of the chassis that secure the rear cover.
Page 213: Pci Hot Plug Led Board Installation
Carefully pull the PCI Hot Plug LED board away from the inside of the chassis and place it on a clean ESD-protected work surface. PCI hot plug LED board installation Note: • Read “Before you begin” on page 136. • Read “Safety information”...
Page 214 Loosen and remove the thumbscrew that secures the end of the board at the rear of the chassis ( 1 ). Release the plastic retaining mechanism that secures the end of the board nearest the front of the chassis ( 2 ). Hardware Maintenance Manual: xSeries 380...
Page 215: Legacy I/O Board Installation
Carefully grasp the board and gently slide it up part way so that you can access the cables described in the next two steps. Disconnect the server management cable ( 1 ) from the Legacy I/O board. 10. Disconnect both IDE cables ( 2 ) from the Legacy I/O board by grasping the ends of the cables and rocking them out of their respective connectors.
Page 216 Loosen the captive screw ( 3 ) on the T-docking board top bracket ( 2 ) and remove the bracket. Remove the 12-Volt DC-DC converter ( 1 ) from the board by grabbing the two crossbars and gently pulling the DC-DC converter upward. Hardware Maintenance Manual: xSeries 380...
Page 217 Remove the fan, CD-ROM, and LS-120 drive cable power connector from the T- docking board by squeezing the lock tab and carefully pulling the connector upwards ( 2 ). Loosen the two top captive screws from the AC power distribution bracket ( 1 ). Lift the AC distribution bracket up and drape over the mid-panel.
Page 218 11. Grasp the rear edge of the Plastic Overlay and lift to remove. 12. Remove the two hot swap drives from the Hard Drive Bay. 13. Remove the four screws securing the Hard Drive Bay ( 1 ) and pull the bay completely out of the chassis.
Page 219 14. Disconnect the two 172 mm fan cables from the bottom side of the T-Docking board by opening the connector latches. You can access these cables from within the emptied Hard Drive Bay ( 1 ). 15. Lift the small pull handle mounted to the top of the T-Docking Board near the Sideplane ( 1 ) to disengage the T-Docking Board from the Sideplane.
Page 220: T-Docking Board Installation
16. Grasp the T-Docking board by the right-rear edge and lift up to remove it from the chassis. T-Docking board installation Complete the following actions to install the T-docking board: Remove the U-shaped pull handle on the original T-docking board and attach to the replacement board.
Page 221: Scsi Backplane
SCSI backplane The SCSI Backplane resides behind the Hard Drive Bay. You can access it by removing the Hard Drive Bay. SCSI backplane removal Complete the following actions to remove the SCSI backplane: Remove the Hard Drive Bay as described in “Hard drive bay installation” on page 172.
Page 222: Front Panel Board
Front panel board The Front Panel Board resides on the front of the Hard Drive Bay. You can access it by removing the Hard Drive Bay. Front panel board removal Complete the following actions to remove the front panel board: Remove the Hard Drive Bay as described in “Hard drive bay removal”...
Page 223: Battery Removal
Statement 2 CAUTION: When replacing the lithium battery, use only IBM Part Number 33F8354 or an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer.
Page 224: Battery Installation
Remove the battery from its socket. Dispose of the battery according to local ordinance. Battery installation Complete the following actions to install the battery on the Legacy I/O board: Remove the new lithium battery from its package and, being careful to observe the correct polarity, insert it in the battery socket and close the plastic tab over the battery.
Page 225: Processor Baseboard Jumpers
CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source.
Page 226 J1E2 J2E2 J2E4 J2E3 J9H1 J2H1 J2H3 J2H2 J2E3 JTAG SELECT1 J2E4 JTAG SELECT2 J2H1 Host Bus Frequency J2H2 Host Bus Frequency J2H3 Host Bus Frequency J1E2 Processor Frequency J2E2 Miscellaneous J9H1 Miscellaneous JTAG Select1 settings Jumper block J2E4 selects combinations of the processor, supporting chip set, memory, and I/O as routes for JTAG TDI and TDO signals.
Page 227 JTAG Select2 settings Jumper block J2E3 adds and skips processor baseboard components to the JTAG TDI and TDO signal path. With this jumper you can choose to add memory and I/O, choose to skip memory and I/O, choose to skip memory and add I/O, or choose to add memory and skip I/O.
Page 228 Processor host core bus ratio Jumper block J1E2 configures the host-core bus ratio. By default, the bus ratio is two to 11 and the core frequency is 733 MHz. The following illustration shows the jumper settings. Two to 10 Bus Ratio with 667 MHz Core Frequency Two to 11 Bus Ratio with 733 MHz Core Frequency Two to 12 Bus Ratio with 800 MHz Core Frequency Processor Frequency Auto Detect (Default Setting)
Page 229: Legacy I/O Board Jumpers
Not Jumpered (Default Setting) Enables Server Management Write Protect Reserved Disables the FRB Enables the FSB in Common Clock Mode (1X) Applies Power to Pull-ups on ISP Chain for Stand-Alone Programming Processor Frequency Auto-detect by BMC Applies No Power to Pull-ups and Uses J1E2 Legacy I/O board jumpers Jumper blocks exist on the Legacy I/O Board that allow you to perform recovery boot operations, clear the CMOS register, clear the password, and configure FWH...
Page 230 J7B1 Forced BMC program mode Configuring FWH programming Jumper block J4A1 allows you to configure the FWH programming at 12 Volts. By default, FWH programming is configured for 3.3 Volts. The following illustration shows the jumper settings. FWH Programming at 12 Volts FWH Programming at 3.3 Volts (Default Setting) Configuring recovery boot Jumper block J7A1 controls whether the system attempts to boot using BIOS...
Page 231: Oem I/O Baseboard Jumpers
Do not keep default values in the CMOS register (Default Setting) Clear the CMOS register and restore the system default values Clearing system password Jumper block J7A1 controls whether a stored password is retained or cleared during a system reset. By default, the system retains this password. To clear it you must configure jumper block J7A1.
Page 232 these jumper blocks you need to expose the OEM I/O Baseboard by following the instructions in “I/O baseboard removal” on page 196. The following illustration shows where the jumper blocks reside on the OEM I/O baseboard. J1A1 J8D1 J8D1 Include BMC in the JTAG Chain J1A1 Override the PCI Hot Plug Interlock Switches Including the BMC in the JTAG chain...
Page 233: T-Docking Board Jumpers
The following illustration shows the jumper settings. Allows the PCI Hot Plug Interlock Switch and/or the PID’s GPIO27 to Set the Interlock Value (Default Setting) Overrides the Hardware PCI Hot Plug Interlock Switch T-Docking board jumpers Jumper blocks exist on the T-Docking Board that allow you to force a firmware update, flash boot block write enable, and configure for 220 Volt Brownout protection.
Page 234: Video Modes
The following illustration shows the jumper settings. No Firmware Update or Flash Bootblock Enable (Default Setting) Flash Bootblock Enable Force a Firmware Update Force a Firmware Update and Flash Bootblock Enable Configuring brownout protection Jumper block J4D1 allows you set the brownout protection for either 110 or 220 volts. By default, 110 volt protection is enabled.
Page 235: Determining Dc-To-Dc Status
Table 25. 2D modes for 64-bit SDR SD/SGRAM (100 MHz). Buffer Memory (MB) Refresh Color Depth (bpp) Display rate mode 16 24 32 16 24 16 24 — — — — — — — — — — Determining DC-to-DC status Each DC-to-DC has an LED that indicates whether power is supplied to the DC-to-DC and the health of the DC-to-DC.
Page 236 Hardware Maintenance Manual: xSer ies 380...
Page 237: Symptom-To-Fru Index
Setup to be stored in CMOS. For IBM devices not supported by index, refer to the manual for that device. Always start with “General checkout” on page 1 .
Page 238 Beep/Symptom FRU/Action 1-5-4-2 (power control Reseat power supplies fault; power-good Check DC to DC converter configuration dropped out) Reseat D2D converters Reseat processors Reseat power pods Check Legacy cable connection 1-5-4-4 (PWRGD-BUF Check DC to DC converter configuration failure; no power-good on Reseat D2D converters power-up) Reseat processors...
Page 239: Error Symptoms
Beep/Symptom FRU/Action 5-1 (Sideplane 5V D2D) Reseat 5V D2D-A (#1) on sideplane board 5V D2D-A on sideplane board 5-2 (Sideplane 5V D2D) Reseat 5V D2D-B (#2) on sideplane board 5V D2D-B on sideplane board 6 (Sideplane 3.3V Reseat 3.3V processor D2D on sideplane board (bottom processor D2D) left) 3.3V processor D2D on sideplane board (bottom left)
Page 240: Diagnostic Error Codes
Error Symptom FRU/Action No video (loose Reseat boards, D2Ds and processors connection) Check for bent pins on all connectors Reseat memory boards and DIMMs Ensure proper population of DIMM banks DIMMs Power pod D2Ds SCSI drives not Reseat SCSI cable between I/O and T-docking boards recognized during POST Reseat hard disk drive (loose connection)
Page 241 Error Code/Symptom FRU/Action 3003h CPU Parallel Data Reseat all Processors and Power Pods Manipulation Failed Indiv idually replace Processors and Power Pods Processor Board 3005h FPU Arithmetic Reseat all Processors and Power Pods Error Indiv idually replace Processors and Power Pods Processor Board 3006h FPU Comparison Reseat all Processors and Power Pods...
Page 242 Error Code/Symptom FRU/Action 3120h Timer Periodic Legacy I/O Board Interrupt is not being generated. 3121h Timer is counting at Legacy I/O Board a slower rate. 3122h Timer is counting at Legacy I/O Board a faster rate. 3130h Real Time Clock is Legacy I/O Board running at a slower rate.
Page 243: Memory Test Error Codes
Error Code/Symptom FRU/Action 100Ah Memory Reseat all Processors and Power Pods consistency test failed. Indiv idually replace Processors and Power Pods Processor Board 100Bh I/O access test Reseat all Processors and Power Pods failed on processor X at Indiv idually replace Processors and Power Pods port XXXXh.
Page 244 Error Code/Explanation FRU/Action 0102h System BIOS cannot set Replace System BIOS the year to 2000 after 12/31/99. 0120h Parity error at absolute Reseat Memory DIMMs memory location XXXXXXXXh. Memory Board AMIDiag found a parity error at xxxxxxxxh. 0130h The pattern written at Reseat Memory DIMMs XXXXXXXXh was qqqqh.
Page 245: Ide Cd Test Error Codes
Error Code/Explanation FRU/Action 0171h - 0172h RAM Refresh is Legacy I/O Board slower or faster than expected. Normally, the system should generate a refresh signal about once every 15 ms. This error occurs if the refresh signal is occurring at a slower or faster rate.
Page 246 Error Code/Explanation FRU/Action 0A03h Sequential data test failed, Replace media Drive x, Sector Y. Check drive cables and connections Connect drive to other IDE channel Drive Legacy I/O board 0A04h Sequential data test failed, Replace media No data CD in Drive x. Check drive cables and connections Connect drive to other IDE channel Drive...
Page 247: Atapi Removables Test Error Codes
Error Code/Explanation FRU/Action 0A11h No Audio tracks in the Replace media multisession CD in the Drive x. Check drive cables and connections Connect drive to other IDE channel Drive Legacy I/O board 0A12h Number of Audio tracks Replace media inadequate for the test. Check drive cables and connections Connect drive to other IDE channel Drive...
Page 248: Ide Dvd Drive Test Error Codes
Error Code/Explanation FRU/Action 0F06h Sequential Read Verify Replace media failed. Check drive cables and connections Connect drive to other IDE channel Drive Legacy I/O board 0F07h Random Read Operation Replace media failed. Check drive cables and connections Connect drive to other IDE channel Drive Legacy I/O board 0F08h Random Read Verify failed.
Page 249: Scsi Test Error Codes
SCSI test error codes Code/Explanation FRU/Action 0500h SCSI device not ready Confirm that drive is configured Check drive cables and connections Drive System I/O Board or SCSI add-on controller 0502h SCSI device read error Confirm that drive is configured Check drive cables and connections Drive System I/O Board or SCSI add-on controller 0504h SCSI device write error...
Page 250 Code/Explanation FRU/Action 050Bh SCSI spin down test failed Confirm that drive is configured Check drive cables and connections Drive System I/O Board or SCSI add-on controller 050Ch Error in disk partition table Confirm that drive is formatted and configured Check drive cables and connections Drive System I/O Board or SCSI add-on controller 050Dh Boot sector error.
Page 251 Code/Explanation FRU/Action 0515h Tape Self-test error Confirm that drive is configured Check drive cables and connections Drive System I/O Board or SCSI add-on controller 0516h Tape buffer error Confirm that drive is configured Check drive cables and connections Drive System I/O Board or SCSI add-on controller 0520h No CD in the drive Check if a CD is in drive.
Page 252: Keyboard Test Error Codes
Code/Explanation FRU/Action 0527h CD Buffer error Confirm that drive is configured Check drive cables and connections Drive System I/O Board or SCSI add-on controller 0528h Pattern compare failed. Check if AMIDiag CD is present in drive Check pattern did not match Confirm that drive is configured Check drive cables and connections Drive...
Page 253: Video Test Error Codes
Code/Explanation FRU/Action 0412h - 0413h Keyboard data line Keyboard is stuck low/high. The data line to Legacy I/O Board the keyboard is stuck either low or high. 0415h Keyboard LED could not be Keyboard turned on. Legacy I/O Board 0416h Keyboard diagnostic echo Keyboard failed.
Page 254: Usb Test Error Codes
USB test error codes Code/Explanation FRU/Action 0B00h USB mouse set protocol Check USB mouse connection failed. USB mouse Legacy I/O board 0B01h USB mouse remove and Check USB mouse connection attach tests failed. USB mouse Legacy I/O board 0B02h USB mouse not present. Check USB mouse connection USB mouse Legacy I/O board...
Page 255 Code/Explanation FRU/Action 1A02h Get device information Check USB Floppy connection failed. USB Floppy Legacy I/O board 1A03h Medium type failed. Replace the floppy diskette Check USB Floppy connection USB Floppy Legacy I/O board 1A04h Medium not found. Check for a disk inside the USB Floppy drive Check USB Floppy connection USB Floppy Legacy I/O board...
Page 256 Code/Explanation FRU/Action 1A21h Dev ice not ready. Check for a CD inside the USB CDROM drive Check USB CDROM connection USB CDROM Legacy I/O board 1A22h Get device information Check USB CDROM connection failed. USB CDROM Legacy I/O board 1A23h Medium type failed. Check USB CDROM connection USB CDROM Legacy I/O board...
Page 257: Serial Port Test Error Codes
Serial port test error codes Code/Explanation FRU/Action 0601h Data written to port XXXXh Check connection of loopback if used during test was yyyyh. Data read back from Legacy I/O Board the port was zzzzh. 0602h Interrupt identification Legacy I/O Board register test failed.
Page 258: Ps/2 Mouse Test Error Codes
Code/Explanation FRU/Action 0704h ECP register W/R failed at Legacy I/O Board port xxxxh 0705h ECP FIFO test failed at port Legacy I/O Board xxxxh 0706h Loopback test failed at port Check connection of loopback if used during test xxxxh Legacy I/O Board 0709h EPP register R/W test failed Legacy I/O Board at port XXXXh.
Page 260 Note: The Intel number may appear on some installed parts and is provided for reference. Use the FRU number when requesting replacement components. Index xSeries 380 Type 8683 (Models 1RX, 2RX) Intel No. FRU No. T-Docking board A01949 06P5518 12V DC to DC converter...
Page 261 Index xSeries 380 Type 8683 (Models 1RX, 2RX) Intel No. FRU No. Internal SCSI Cable 741937-003 06P5463 Server Management Cable 743186-003 06P5464 172mm Fan Cable 742226-005 06P5465 120mm Fan Cable 742227-005 06P5466 Internal Power Cable 741941-004 06P5467 Front Panel Cable...
Page 262: Processor/Memory Complex
Processor/memory complex Hardware Maintenance Manual: xSer ies 380...
Page 263 Note: The Intel number may appear on some installed parts and is provided for reference. Use the FRU number when requesting replacement components. Index xSeries 380 Type 8683 (Models 1RX, 2RX) Intel No. FRU No. Processor, Itanium, 266/733MHz, 2M (Model 1RX) —...
Page 264: Power Cords
Power cords Power cords for the xSeries 380 are available in three lengths: 1.8 meters, 2.5 meters, and 4.3 meters. Country/Region FRU No. Cord 1.8M 2.5M 4.3M rating Antigua, Aruba, Bahamas, Barbados, Belize, Bermuda, Bolivia, 18A/125 24P6886 24P6887 24P6888 Brazil, Caicos Island, Canada, Cayman Islands, Costa Rica,...
Page 265 Country/Region FRU No. Cord 1.8M 2.5M 4.3M rating Bahrain, Brunei, Botswana, Channel Islands, China (Hong Kong 13A/250 12J5986 12J5987 12J5988 S.A.R.), Cyprus, Dominica, Gambia, Ghana, Grenada, Guyana, Iraq, Ireland, Jordan, Kenya, Kuwait, Liberia, Malawi, Malaysia, Malta, Myanmar (Burma), Nigeria, Oman, Qatar, Seychelles, Saint Kitts &...
Page 266: Keyboards (101/102 Key)
Keyboards (101/102 Key) Keyboard FRU No. US English 37L2551 French Canadian 37L2552 LA Spanish 37L2553 Brazil/Portuguese 37L2554 Arabic 37L2555 Belgium/French 37L2556 Belgium/UK 37L2557 Bulgarian 37L2558 Czech 37L2559 Danish 37L2560 Dutch 37L2561 French 37L2562 German 37L2563 Greek 37L2564 Hebrew 37L2565 Hungarian 37L2566 Iceland 37L2567...
Page 267: Related Service Information
Safety information The following section contains the safety information that you need to be familiar with before servicing an IBM computer. General safety Follow these rules to ensure general safety: •...
Page 268: Electrical Safety
• Reinstall all covers correctly before returning the machine to the customer. Electrical safety CAUTION: Electrical current from power, telephone, and communication cables can be hazardous. To avoid personal injury or equipment damage, disconnect the attached power cords, telecommunication systems, networks, and modems before you open the server covers, unless instructed otherwise in the installation and configuration procedures.
Page 269: Safety Inspection Guide
This guide addresses only those items. However, good judgment should be used to identify potential safety hazards due to attachment of non-IBM features or options not covered by this inspection guide.
Page 270: Handling Electrostatic Discharge-Sensitive Devices
Insulation must not be frayed or worn. Remove the cover. Check for any obvious non-IBM alterations. Use good judgment as to the safety of any non-IBM alterations. Check inside the unit for any obvious unsafe conditions, such as metal filings, contamination, water or other liquids, or signs of fire or smoke damage.
Page 271: Grounding Requirements
Korean • Spanish Important: All caution and danger statements in this IBM documentation begin with a number. This number is used to cross reference an English caution or danger statement with translated versions of the caution or danger statement in this section.
Page 272 Statement 1 DANGER Electrical current from power, telephone, and communication cables is hazardous. To avoid a shock hazard: • Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm. • Connect all power cords to a properly wired and grounded electrical outlet.
Page 273 Statement 2 CAUTION: When replacing the lithium battery, use only IBM Part Number 33F8354 or an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer.
Page 274 Class 1 Laser Product Laser Klasse 1 Laser Klass 1 Luokan 1 Laserlaite Appareil A Laser de Classe 1 Statement 4 ≥ 18 kg (37 lbs) ≥ 32 kg (70.5 lbs) ≥ 55 kg (121.2 lbs) CAUTION: Use safe practices when lifting. Statement 5 CAUTION: The power control button on the device and the power switch on the power supply...
Page 275 Statement 6 CAUTION: If you install a strain-relief bracket option over the end of the power cord that is connected to the device, you must connect the other end of the power cord to an easily accessible power source. Statement 8 CAUTION: Never remove the cover on a power supply or any part that has the following label attached.
Page 276 Overloading a branch circuit is potentially a fire hazard and a shock hazard under certain conditions. To avoid these hazards, ensure that your system electrical requirements do not exceed branch circuit protection requirements. Refer to the information that is provided with your IBM device for electrical Statement 14 CAUTION: Hazardous voltage, current, and energy levels might be present.
Page 277 Statement 17 The following label indicates moving parts nearby: Related service infor mation...
Page 278 Importante: Todas as instruções de cuidado e perigo da Server Library começam com um número. Este número é utilizado para fazer referência cruzada de uma instrução de cuidado ou perigo no idioma inglês com as versões traduzidas das instruções de cuidado ou perigo encontradas nesta seção.
Page 279 Aqueça a mais de 100°C (212°F) • Conserte nem desmonte Para descartar a bateria, entre em contato com a área de atendimento a clientes IBM, pelo telefone (011) 889-8986, para obter informações sobre como enviar a bateria pelo correio para a IBM.
Page 280 ≥ 18 kg (37 lbs) ≥ 32 kg (70.5 lbs) ≥ 55 kg (121.2 lbs) CUIDADO: Ao levantar a máquina, faça-o com segurança. Instrução 5 CUIDADO: Os botões Liga/Desliga localizados no dispositivo e na fonte de alimentação não desligam a corrente elétrica fornecida ao dispositivo. O dispositivo também pode ter mais de um cabo de alimentação.
Page 281 Níveis perigosos de voltagem, corrente e energia estão presentes em qualquer componente que tenha esta etiqueta afixada. Nenhuma peça localizada no interior desses componentes pode ser consertada. Se você suspeitar de algum problema em alguma dessas peças, entre em contato com um técnico IBM. Instrução 10 CUIDADO: Não coloque nenhum objeto com peso superior a 82 kg (180 lbs.) sobre dispositivos...
Page 282 Instrução 14 CUIDADO: Níveis perigosos de voltagem, corrente e energia podem estar presentes. Apenas um técnico qualificado de manuten ção está autorizado a remover as tampas em que esta etiqueta esteja afixada. Instrução 15 CUIDADO: Assegure que o rack esteja preso adequadamente, para evitar que ele se incline quando a unidade do servidor for estendida.
Page 283 Related service infor mation...
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Page 285 Related service infor mation...
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Page 287 Related service infor mation...
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Page 289 Related service infor mation...
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Page 291 Related service infor mation...
Page 292 Hardware Maintenance Manual: xSer ies 380...
Page 293 Important: Toutes les consignes Attention et Danger indiquées dans la bibliothèque Server sont précédées d'un numéro. Ce dernier permet de mettre en correspondance la consigne en anglais avec ses versions traduites dans la présente section. Par exemple, si une consigne de type Attention est précédée du chiffre 1, ses traductions sont également précédées du chiffre 1 dans la présente section.
Page 294 ATTENTION: Remplacez la pile au lithium usagée par une pile de référence identique exclusivement - voir la référence IBM - ou par une pile équivalente recommandée par le fabricant. Si votre système est doté d'un module contenant une pile au lithium, vous devez le remplacer uniquement par un module identique, produit par le même fabricant.
Page 295 Certains produits laser contiennent une diode laser de classe 3A ou 3B. Prenez connaissance des informations suivantes: Rayonnement laser lorsque le carter est ouvert. évitez de regarder fixement le faisceau ou de l'observer à l'aide d'instruments optiques. évitez une exposition directe au rayon.
Page 296 ATTENTION: Si vous installez un guide-câble sur l'extrémité du cordon d'alimentation qui est branchée sur l'unité, vous devez brancher l'autre extrémité de ce cordon sur une prise de courant électriq facile d'accès. Notice n° 8 ATTENTION: N'ouvrez jamais le bloc d'alimentation ou tout élément sur lequel e apposée l'étiquette ci-dessous.
Page 297 électrique sous certaines conditions. Pour éviter ces risques, assurez-vous que les besoins électriques de votre système ne sont pas supérieurs aux capacités de votre circuit de dérivation. Pour les spécifications électriques, reportez-vous aux informations fournies avec votre unité IBM. Notice n° 14 ATTENTION: Des tensions et des courants dangereux peuvent ê...
Page 298 Certaines sorties d'accessoires ou de cartes d'options dépassent la classe 2 ou les limites de source d'alimentation restreinte et doivent être installées avec des câbles d'interconnexion adéquats conformes aux normes électriques nationales. Notice n° 17 ATTENTION: L'étiquette suivante indique la présence de pièces en mouvement. Hardware Maintenance Manual: xSer ies 380...
Page 299 Wichtig: Alle Sicherheitshinweise in dieser Server-Bibliothek beginnen mit einer Nummer. Diese Nummer verweist auf einen englischen Sicherheitshinweis mit den übersetzten Versionen dieses Hinweises in diesem Abschnitt. Wenn z. B. ein Sicherheitshinweis mit der Nummer 1 beginnt, so erscheint die übersetzung für diesen Sicherheitshinweis in diesem Abschnitt unter dem Hinweis 1. Lesen Sie alle Sicherheitshinweise, bevor Sie eine Anweisung ausführen.
Page 300 Hinweis 2 ACHTUNG: Eine verbrauchte Batterie nur durch eine Batterie mit der IBM Teilenummer 33F8354 oder durch eine vom Hersteller empfohlene Batterie ersetzen. Wenn Ihr System ein Modul mit einer Lithium-Batterie enthält, ersetzen Sie es immer mit dem selben Modultyp vom selben Hersteller. Die Batterie enthält Lithium und kann bei unsachgemäßer Verwendung, Handhabung oder Entsorgung explodieren.
Page 301 ≥ 18 kg (37 lbs) ≥ 32 kg (70.5 lbs) ≥ 55 kg (121.2 lbs) ACHTUNG: Beim Anheben der Maschine die vorgeschriebenen Sicherheitsbestimmungen beachten. Hinweis 5 ACHTUNG: Mit dem Betriebsspannungsschalter an der Vorderseite des Servers und dem Betriebsspannungsschalter am Netzteil wird die Stromversorgung für den Server nicht unterbrochen.
Page 302 In Komponenten, die so gekennzeichnet sind, können gefährliche Spannungen anliegen. In diesen Komponenten sind keine Teile vorhanden, die vom Benutzer gewartet werden müssen. Besteht der Verdacht, dass an einem dieser Teile ein Fehler aufgetreten ist, ist ein IBM Kundendiensttechniker zu verständigen. Hinweis 10 ACHTUNG: Keine Gegenstände, die mehr als 82 kg wiegen, auf Rack-Einheiten ablegen.
Page 303 ACHTUNG: Es können gefährliche Spannungen und Ströme auftreten. Die Abdeckungen, die durch folgendes Etikett gekennzeichnet sind, dürfen nur von einem qualifizierten Mitarbeiter des technischen Kundendienstes entfernt werden. Hinweis 15 ACHTUNG: Stellen Sie sicher, dass das Rack ordnungsgemäss befestigt ist, damit es nicht kippt, wenn die Server-Einheit herausgezogen wird.
Page 304 Importante: Tutti gli avvisi di attenzione e di pericolo riportati nella pubblicazione Server Library iniziano con un numero. Questo numero viene utilizzato per confrontare avvisi di attenzione o di pericolo in inglese con le versioni tradotte riportate in questa sezione. Ad esempio, se un avviso di attenzione inizia con il numero 1, la relativa versione tradotta è...
Page 305 Avviso 2 ATTENZIONE: Quando si sostituisce la batteria al litio, utilizzare solo una batteria IBM con numero parte 33F8354 o batterie dello stesso tipo o di tipo equivalente consigliate dal produttore. Se il sistema di cui si dispone è provvisto di un modulo contenente una batteria al litio, sostituire tale batteria solo con un tipo di modulo uguale a quello fornito dal produttore.
Page 306 ≥ 18 kg (37 lbs) ≥ 32 kg (70.5 lbs) ≥ 55 kg (121.2 lbs) ATTENZIONE: Durante il sollevamento della macchina seguire delle norme di sicurezza. Avviso 5 ATTENZIONE: Il pulsante del controllo dell'alimentazione situato sull'unità e l'interruttore di alimentazione posto sull'alimentatore non disattiva la corrente elettrica fornita all'unità.
Page 307 Per evitare questi pericoli, verificare che i requisiti elettrici del sistema non superino i requisiti di protezione dell'impianto elettrico. Per le specifiche elettriche, consultare le informazioni fornite con il dispositivo IBM. Avviso 14 Related service infor mation...
Page 308 ATTENZIONE: E’ possibile che siano presenti livelli pericolosi di tensione, corrente ed energia. Solo i tecnici qualificati sono autorizzati a rimuovere i coperchi sui quali è posta la seguente etichetta. Avviso 15 ATTENZIONE: Per evitare che il rack si capovolga quando l'unità del server viene estratta, verificare che esso sia fissato correttamente.
Page 309 Related service infor mation...
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Page 311 Related service infor mation...
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Page 313 Importante: Todas las declaraciones de precauciín de esta Biblioteca del servidor empiezan con un número. Dicho número se emplea para establecer una referencia cruzada de una declaraciín de precauciín o peligro en inglés con las versiones traducidas que de dichas declaraciones pueden encontrarse en esta secciín. Por ejemplo, si una declaraciín de peligro empieza con el número 1, las traducciones de esta declaraciín de precauciín aparecen en esta secciín bajo Declaraciín 1.
Page 314 Cuando desee sustituir la batería de litio, utilice únicamente el número de pieza 33F8354 de IBM o cualquier tipo de batería equivalente que recomiende el fabricante. Si el sistema tiene un mídulo que contiene una batería de litio, sustitúyalo únicamente por el mismo tipo de mídulo, que ha de estar creado por el mismo fabricante.
Page 315 PELIGRO Algunos productos láser contienen un diodo de láser incorporado de Clase 3A o de Clase 3B. Tenga en cuenta la advertencia siguiente. Cuando se abre, hay radiaciín láser. No mire fijamente el rayo ni lleve a cabo ningún examen directamente con instrumentos ípticos; evite la exposiciín directa al rayo. Declaración 4 ≥...
Page 316 PRECAUCIÓN: Si instala la opción de una pieza de sujeción amortiguadora de tens en el extremo del cable de alimentación que está conectado al disposit be conectar el otro extremo del cable de alimentación a una fuente de alimentación de fácil acceso. Declaración 8 PRECAUCIÓN: No retire nunca la cubierta de una fuente de alimentación ni ninguna pieza que tenga...
Page 317 Para evitar estos peligros, compruebe que los requisitos eléctricos de su sistema no excedan los requisitos de seguridad de la conexión. Consulte la información que viene con el dispositivo de IBM para obtener las especificaciones eléctricas.
Page 318 PRECAUCIÓN: La etiqueta siguiente indica que hay partes móviles cerca. Hardware Maintenance Manual: xSer ies 380...
Page 319: Send Us Your Comments
We want to know your opinion about this manual (part number 24P2903). Your input will help us to improve our publications. Please photocopy this survey, complete it, and then fax it to IBM HMM Survey at 919-543-8167 (USA). Name: _________________________________________...
Page 320: Problem Determination Tips
IBM intends to make these available in all countries in which IBM operates. Any reference to an IBM product, program, or service is not intended to state or imply that only that IBM product, program, or service may be used. Subject to IBM’s valid...
Page 321: Trademarks
ServerProven, including but not limited to the implied warranties of merchantability and fitness for particular purpose. These products are offered and warranted solely by third parties. Trademarks The following items are trademarks of the IBM Corporation in the United States or other countries or both: SystemXtra NetBAY...
Page 322 Hardware Maintenance Manual: xSer ies 380...
Page 324 IBM@ Part Number: 24P2903 Printed in the United States of America on recycled paper containing 10% recovered post-consumer fiber. 24P2903 0424P2903...

IBM xSeries 380 Hardware Maintenance Manual

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