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User Guide
Points of Contact
For further assistance with a Western Digital product, contact Western Digital Datacenter Platforms technical
support. Please be prepared to provide the following information, as applicable: part number (P/N), serial
number (S/N), product name and/or model number, software version, and a brief description of the issue.
Email:
support@wdc.com
Website:
https:/ /portal.wdc.com/Support/s/
UK Import Representation Contact
Western Digital UK Limited
PO Box 471
Leatherhead KT22 2LU
UK
Telephone: +44 1372 366000
EU Import Representation Contact
Western Digital EU Limited
PO Box 13379
Swords, Co
Dublin, Ireland
1.1 Product Label Information
The following product information is required for technical support requests:
• Part Number (P/N)
• Serial Number (S/N)
• Product Name and/or Model Number (MODEL)
This information may be found on the product label, which is affixed to an exterior, non-removable surface of
the chassis. The following is an example label with the applicable information fields highlighted:
Points of Contact
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