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29.1 Problems Starting Up the Prestige
Table 16-1 Troubleshooting the Start-Up of Your Prestige
PROBLEM
None of the
Make sure that the Prestige's power adapter is connected to the Prestige and plugged in to
LEDs turn on
an appropriate power source. Check that the Prestige and the power source are both turned
when I turn on
on.
the Prestige.
Turn the Prestige off and on.
If the error persists, you may have a hardware problem. In this case, you should contact your
vendor.
I cannot
1. Make sure the Prestige is connected to your computer's serial port.
access the
2. Make sure the communications
Prestige via
program is configured correctly.
the console
The communications software
port.
should be configured as follows:
29.2 Problems with the LAN LED
PROBLEM
The LAN LEDs do not
turn on.
Troubleshooting
This chapter covers potential problems and the corresponding remedies.
Table 29-1 Troubleshooting the LAN LED
Check your Ethernet cable connections and type (crossover when connecting to a
computer or straight-through when connecting to a hub).
Check for faulty Ethernet cables.
Make sure your computer NIC (Network Interface Card) is working properly.
Prestige 652 ADSL Security Router
Troubleshooting
CORRECTIVE ACTION
VT100 terminal emulation.
9600 bps is the default speed on leaving the factory.
Try other speeds in case the speed has been changed.
No parity, 8 data bits, 1 stop bit, data flow set to none.
CORRECTIVE ACTION
Chapter 29
29-1
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Table of Contents
Troubleshooting
