Zyxel Multy Plus (WSQ60) - AC3000 Tri-Band WiFi System Quick Start Guide

Also See for Multy Plus:

User manual (102 pages)

Table of Contents

Contents

1 Package Contents
2 Hardware Installation
3 Set Up the Primary Multy
4 Set Up the Second Multy
5 Configure with Multy App
6 Protect with AiShield App
7 Troubleshooting
8 Support Information
9 Documents / Resources
- 9.1 References
- 9.2 Download manual

Zyxel Multy Plus (WSQ60) - AC3000 Tri-Band WiFi System Quick Start Guide

Package Contents

Hardware Installation

Disconnect your modem or router.
Use the included power adapter to connect the Multy to a power outlet.
Use an Ethernet cable to connect your computer to the Multy's LAN port.
Use an Ethernet cable to connect your modem to the Multy's WAN port.
Reconnect it to a power outlet.

Set Up the Primary Multy

Wait until the Multy's LED is blinking dark blue.
From the computer, open a web browser and enter https://Zyxelwifi.com or https://Zyxelwifi.net. Follow the screen instructions to give a name to your Multy, and configure its WiFi settings.

Set Up the Second Multy

To add another Multy, click the Menu icon. Go to the My Multy screen, and click Add Multy.
Follow the screen instructions to set up your second Multy.

Configure with Multy App

Download the Multy app to install and manage your Multy WiFi system.

Configure with Multy App

Multy app currently supports English, German, Spanish, French, Italian, Portuguese, and Chinese.

Protect with AiShield App

Download AiShield app to identify and prevent threats in your network. Create profiles to customize Internet access for individual devices in your network.

Protect with AiShield App

Troubleshooting

The Primary Multy's LED is steady red.

This means the primary Multy failed to connect to the Internet. Make sure DHCP is enabled in your modem/router. If you have a PPPoE connection or a static IP address assigned by your Internet Service Provider, make sure you entered this information correctly.
If the problem continues, reset Multy back to its factory defaults.
If this does not work, contact your local support team.

The Second Multy's LED is steady red.

This means the second Multy is too far from the primary Multy. Move your second Multy in extender mode closer to the primary Multy.
If the problem continues, reset this Multy back to its factory defaults.
If this does not work, contact your local support team.

Reset Multy back to factory defaults.

Press the reset button for more than 5 seconds.
Release the reset button when Multy begins blinking red. Multy reloads factory-default settings, and begins to reboot. This may take up to 2 minutes.