Mercedes-Benz S-Class 2020 Owner's Manual page 340

More information about Mercedes me connect
services can be obtained in the Mercedes me
Portal: https://me.secure.mercedes-benz.com
Data transferred during Mercedes me con‐
nect call services
The data transferred during a Mercedes me con‐
nect call depends on:
The reason for initiation of the call
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The service that is selected in the voice con‐
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trol system
The activated Mercedes me connect services
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You can find out which data is transferred when
using the services in the currently valid
Mercedes me connect terms of use and the data
protection information for Mercedes me con‐
nect. You can find these in your Mercedes me
user account.
Mercedes me calls
Making a call via the overhead control panel
% Mercedes me calls are not possible in every
country. Find out at a Mercedes-Benz
service centre if these functions are availa‐
ble in your country.
1
me button for service or information calls
2 SOS button cover
3 SOS button (emergency call system)
Making a Mercedes me call
Press me button 1.
#
MBUX multimedia system 337
Making an emergency call
To open the cover of SOS button 2, press it
#
briefly.
Press and hold SOS button
#
one second.
If a Mercedes me call is active, an emergency
call can still be triggered. This has priority over
all other active calls.
Information about the Mercedes me call
using the me button
A call to the Mercedes-Benz Customer Centre
has been initiated via the me button in the over‐
head control panel or the multimedia system
( page 337).
/
Using the voice dialogue system you access the
desired service:
Accident and Breakdown Management
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Mercedes-Benz Customer Centre for general
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information about the vehicle
You can find information on the following topics:
Activation of Mercedes me connect
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Operating the vehicle
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3 for at least