Zte ZXHN H2640 Maintenance Management Manual
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Zte ZXHN H2640 Maintenance Management Manual

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ZXHN H2640
Home Gateway
Maintenance Management Guide
Version: V10
ZTE CORPORATION
No. 55, Hi-tech Road South, ShenZhen, P.R.China
Postcode: 518057
Tel: +86-755-26771900
URL: http://support.zte.com.cn
E-mail: support@zte.com.cn

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Summary of Contents for Zte ZXHN H2640

  • Page 1 ZXHN H2640 Home Gateway Maintenance Management Guide Version: V10 ZTE CORPORATION No. 55, Hi-tech Road South, ShenZhen, P.R.China Postcode: 518057 Tel: +86-755-26771900 URL: http://support.zte.com.cn E-mail: support@zte.com.cn...
  • Page 2 If third-party embedded software such as Oracle, Sybase/SAP, Veritas, Microsoft, Vmware, and Redhat is delivered together with this product of ZTE, the embedded software must be used as only a component of this product. If this product is discarded, the licenses for the embedded software must be void either and must not be transferred.

  • Page 3: Table Of Contents

    Contents 1 Safety Precautions .................... 1-1 2 Product Overview ....................2-1 2.1 Product Specifications ....................2-1 2.2 Hardware Description ..................... 2-2 2.3 Hardware Connection ..................... 2-5 3 Configuration Preparation ................3-1 3.1 Configure TCP/IP ......................3-1 3.2 Login ..........................3-2 4 Configure the Internet ..................
  • Page 4 5 Configure the Local Network ................. 5-1 5.1 Check the Local Network Status .................. 5-1 5.2 Configure the WLAN ...................... 5-2 5.2.1 Configure the Basic Parameters of the WLAN ..........5-2 5.2.2 Configure the Advanced Parameters of the WLAN ........5-5 5.2.3 Configure the BSS Steering................
  • Page 6 7.7 Manage the Log ......................7-9 7.8 Network Diagnosis ......................7-12 7.9 Check the ARP Table ......................7-15 7.10 Check the MAC Table ......................7-16 7.11 Configure the IPv6 Switch ..................7-16 7.12 Configure the Ethernet WAN ..................7-17 8 Troubleshooting ....................8-1...

  • Page 9: Safety Precautions

    Chapter 1 Safety Precautions Note Before using the device, read the following safety precautions. ZTE bears no liability to the consequences incurred by violation of the safety instructions. Usage Cautions  Read all the safety cautions carefully before using the device.
  • Page 10 EU Declaration of Conformity Hereby, ZTE Corporation declares that the radio equipment type ZXHN H2640 is in compliance with Directive 2014/53/EU, The full text of the EU declaration of conformity is available at the following Internet address: http://support.zte.com.cn/support/cer/EU...
  • Page 11 1 Safety Precautions Environmental Information The equipment you purchased has required the extraction and use of natural resources for its production. It may contain substances that are hazardous to people's health and to the environment. To avoid putting such substances into our environment and to reduce pressure on our natural resources, we ask that you reuse or recycle your end-of- life equipment by using an accredited electronics take-back system.
  • Page 12 ZXHN H2640 Maintenance Management Guide(TIM) SJ-20200714160642-002 | 2020-07-27(R1.0)

  • Page 13: Product Overview

    Hardware Description ....................... 2-2 Hardware Connection ......................2-5 The ZXHN H2640 is a new generation VDSL 35b + SFP home gateway device with 802.11ax Wi-Fi(2.4GHz, 5GHz), which provides High Speed Internet, IPTV and Voice over IP services through the ADSL/VDSL, GE or Fiber(SFP) uplink. Those services are delivered by the gateway on your home network to the PCs, STBs, phones, gaming devices and so on via the integrated interfaces: Ethernet, Wi-Fi, phone ports.

  • Page 14: Hardware Description

    ZXHN H2640 Maintenance Management Guide(TIM) 2.2 Hardware Description Front panel Figure 2-1 shows the front panel of the ZXHN H2640. Figure 2-1 The Front Panel Indicator Status Definition Power Solid Green All services are available. At lease one wireless radio is enabled.
  • Page 15 The VoIP telephone service is active and there are activities in Green progress. The VoIP telephone service is not active or is not included in your subscription. Rear panel Figure 2-2 shows the interfaces and buttons on the rear panel of the ZXHN H2640. SJ-20200714160642-002 | 2020-07-27(R1.0)
  • Page 16 RJ-45 port, it is used to connect to the uplink Ethernet access network. RJ-14 port, it is used to connect to the uplink ADSL, VDSL or VDSL Bonding access network. Side panel Figure 2-3 shows the interfaces on the side panel of the ZXHN H2640. SJ-20200714160642-002 | 2020-07-27(R1.0)

  • Page 17: Hardware Connection

    2 Product Overview Figure 2-3 The Side panel Interface Function USB1 USB2.0 host port in right panel. PON interface. 2.3 Hardware Connection Figure 2-4 shows the devices that are connected to interfaces of the ZXHN H2640. SJ-20200714160642-002 | 2020-07-27(R1.0)
  • Page 18 ZXHN H2640 Maintenance Management Guide(TIM) Figure 2-4 Cable Connection The factors affecting the wireless network coverage range include the location of the product, distance between the product and a wireless terminal, number of obstacles, obstacle material and density, and interference source. It is recommended that you place the product in accordance with the following principles to maximize the strength of wireless signals.
  • Page 19 2 Product Overview  Horizontally place the product in the middle of the applied area and do not put it in a corner.  Do not place the product at a high position while it is placed horizontally. The recommended height is 1.2 to 1.5 meters. SJ-20200714160642-002 | 2020-07-27(R1.0)
  • Page 20 ZXHN H2640 Maintenance Management Guide(TIM) SJ-20200714160642-002 | 2020-07-27(R1.0)

  • Page 21: Configuration Preparation

    3.1 Configure TCP/IP Abstract To log in to the ZXHN H2640 on a computer, you need to set the IP address of the computer to ensure that the IP address of the computer and the maintenance IP address of the ZXHN H2640 are in the same network segment.

  • Page 22: Login

    IP address in the address bar of Internet explorer to access the system. Prerequisite A computer is directly connected to the ZXHN H2640, and their IP addresses are in the same network segment. Steps 1. Open Internet explorer, and enter http://192.168.1.1 (default maintenance IP address of the ZXHN H2640) in the address field.
  • Page 23 3 Configuration Preparation Figure 3-1 Login Page 2. Enter your username and password and click Login. The configuration page is displayed, see Figure 3-2. Figure 3-2 Configuration Page SJ-20200714160642-002 | 2020-07-27(R1.0)
  • Page 24 ZXHN H2640 Maintenance Management Guide(TIM) SJ-20200714160642-002 | 2020-07-27(R1.0)
  • Page 25 SJ-20200714160642-002 | 2020-07-27(R1.0)

  • Page 26: Configure The Internet

    The section describes how to check the DSL status. Steps Checking the DSL Link Information 1. On the main page of the ZXHN H2640, select Internet > Status > DSL > DSL Link Information to the DSL Link Information page, see Figure 4-1.
  • Page 27 Figure 4-1 DSL Link Information 2. Click Refresh to refresh the information. Checking the DSL Connection Status 1. On the main page of the ZXHN H2640, select Internet > Status > DSL > DSL Connection Status to the DSL Connection Status page, see Figure 4-2.

  • Page 29: Check The Ethernet Status

    The section describes how to check the Ethernet status. Steps Checking the Ethernet Interface Information 1. On the main page of the ZXHN H2640, select Internet > Status > SFP/Ethernet > SFP/Ethernet Interface Information to the SFP/Ethernet Interface Information page, see Figure 4-3.
  • Page 30 Figure 4-3 SFP/Ethernet Interface Information 2. Click Refresh to refresh the information. Checking the Ethernet Connection Status 3. On the main page of the ZXHN H2640, select Internet > Status > Ethernet > Ethernet Connection Information to the Ethernet Connection Information page, Figure 4-4.

  • Page 31: Check The 3G Status

    Steps Checking the Mobile Network Information 1. On the main page of the ZXHN H2640, select Internet > WAN Status > 3G > Mobile Network to the Mobile Network page. The signal strength can verify the network card is plugged, see Figure 4-5.

  • Page 32: Configure The Wan

    The ZXHN H2640 supports Route-based and Bridge-based WAN connections. Steps Configuring the DSL Connection 1. On the main page of the ZXHN H2640, select Internet > WAN > DSL to the DSL Connection page, see Figure 4-7.
  • Page 33 4 Configure the Internet Table 4-1 Parameter Descriptions for the DSL Parameter Description Connection Name Name of the connection. DSL Transfer Mode There are two xDSL transfer modes: ATM, PTM. If xDSL Transfer Mode is selected to be ATM, the VPI/VCI values provided by the ISP needs to be configured.
  • Page 34 Subnet Mask Subnet mask of ZXHN H2640. Gateway It is usually the IP address of the ZXHN H2640 by default. IP address of the DNS server for static connections. You can set DNS1-DNS3 up to three IP addresses for the server. These IP addresses are provided by the ISP.
  • Page 35 WAN connections. 2. Click Apply button to apply the changes. Configuring the DSL Modulation Parameters 3. On the main page of the ZXHN H2640, select Internet > WAN > DSL to the DSL Modulation Parameters page, see Figure 4-8.

  • Page 36: Configure The Ethernet Connection

    4.2.2 Configure the Ethernet Connection Abstract This procedure describes how to configure the Ethernet on the network side, so that user services can be connected to the external network. The ZXHN H2640 supports Route-based and Bridge-based WAN connections. 4-10 SJ-20200714160642-002 | 2020-07-27(R1.0)
  • Page 37 4 Configure the Internet Steps 1. On the main page of the ZXHN H2640, select Internet > WAN > SFP/Ethernet to the Ethernet Connection page, see Figure 4-9. Figure 4-9 Ethernet Connection page Table 4-2 lists the new item parameters.
  • Page 38 Subnet Mask Subnet mask of ZXHN H2640. Gateway It is usually the IP address of the ZXHN H2640 by default. IP address of the DNS server for static connections. You can set DNS1-DNS3 up to three IP addresses for the server. These IP addresses are provided by the ISP.

  • Page 39: Configure The 3G

    2. Click Apply button to apply the changes. 4.2.3 Configure the 3G Abstract A Dongle device can be connected to ZXHN H2640 through a USB interface. If the Dongle has a 3G(SIM) card inserted, the ZXHN H2640 can access the Internet through the Dongle device.
  • Page 40 Figure 4-10. Figure 4-10 Mobile Network 3. Click Refresh to refresh the information. 4. On the main page of the ZXHN H2640, select Internet > WAN > 3G to the 3G Connection page. 4-14 SJ-20200714160642-002 | 2020-07-27(R1.0)
  • Page 41 4 Configure the Internet Table 4-4 lists the New Item parameter. After the setup is complete, you can see the page , see Figure 4-11. Figure 4-11 New 3G Connection Table 4-4 New 3G Connection parameters Parameter Description Name the 3G connection. For example "3G”. Connection Name PDP Type There are two PDP types:...

  • Page 42: Configure The Qos

    Demand. NAT Switch Select on/off NAT switch function. 5. Click Apply button to apply the changes. 6. On the main page of the ZXHN H2640, select Internet > Status > 3G to the 3G Connection Status page, see Figure 4-12.

  • Page 43: Configure The Qos Classification

    Abstract This page provides the parameters of QoS classification configuration features. Steps 1. On the main page of the ZXHN H2640, select Internet > QoS > Classification to the Classification page. 2. Click to create new QoS classification, see Figure 4-14.
  • Page 44 ZXHN H2640 Maintenance Management Guide(TIM) Figure 4-14 New QoS Classification Page Table 4-5 lists the QoS classification Configuration parameters. Table 4-5 Parameter Descriptions for the QoS Classification Parameter Description Set radiobox On to enable the function of classification. On/Off Name To create a QoS classification, enter the name of the classification.

  • Page 45: Configure The Security

    4.4.1 Configure the Firewall Level Abstract The section describes how to configure firewall level. Steps Configuring the Firewall 1. On the main page of the ZXHN H2640, select Internet > Security > Firewall to the Firewall page, see Figure 4-15. SJ-20200714160642-002 | 2020-07-27(R1.0)
  • Page 46 WAN interface of the ZXHN H2640. 3. Click Apply button to apply the changes. Configuring the Anti-DoS Attack 4. On the main page of the ZXHN H2640, select Internet > Security > Firewall to the Anti-DoS Attack page, see Figure 4-16.

  • Page 47: Configure The Filter Criteria

    Steps Configuring the Filter Switch and Mode 1. On the main page of the ZXHN H2640, select Internet > Security > Filter Criteria to the Filter Criteria page. 2. Click Filter Switch and Mode Configuration to the configuration page, see Figure 4-17.
  • Page 48 ZXHN H2640 Maintenance Management Guide(TIM) 4. Click Apply button to apply the changes. Configuring the URL Filter 5. Click URL Filter to open URL Filter page, see Figure 4-18. Figure 4-18 URL Filter Page Table 4-9 lists the URL filter parameters.
  • Page 49 4 Configure the Internet Figure 4-19 IP Filter Page Table 4-10 lists the IPv4 filter parameters. Table 4-10 Parameter Descriptions for the IPv4 Filter Parameter Description Set radiobox On to enable the function of IP filter. On/Off Name Name of the IP filter item. The name must be specified.

  • Page 50: Configure The Local Service Control

    The section describes how to configure local service control. Steps Configuring the Service Control-IPv4 1. On the main page of the ZXHN H2640, select Internet > Security > Local Service Control to the Local Service Control page. 2. Click Service Control-IPv4 to open Service Control-IPv4 page, see Figure 4-20.
  • Page 51 If the Ingress is WAN_All, all the WAN connection can access ZXHN H2640.  If the Ingress is LAN, the LAN side can access ZXHN H2640.  If the Ingress is a WAN or Route_3G connection, the connection selected can access ZXHN H2640.

  • Page 52: Configure The Alg

    If the Ingress is WAN_All, all the WAN connection can access ZXHN H2640.  If the Ingress is LAN, the LAN side can access ZXHN H2640.  If the Ingress is a WAN or Route_3G connection, the connection selected can access ZXHN H2640.

  • Page 53: Configure The Dmz

    4 Configure the Internet Steps 1. On the main page of the ZXHN H2640, select Internet > Security > ALG to the ALG page, the page see Figure 4-23. Figure 4-23 ALG Configuration Page 2. Select the services. 3. Click Apply button to apply the changes.

  • Page 54: Configure The Port Forwarding

    URL, instead of an IP address. Steps 1. On the main page of the ZXHN H2640, select Internet > Security > Port Forwarding to the Port Forwarding page, the page see Figure 4-25.

  • Page 55: Configure The Parental Controls

    4.5 Configure the Parental Controls Abstract The section describes how to configure parental controls. Steps 1. On the main page of the ZXHN H2640, select Internet > Parental Controls to the Parental Controls page, see Figure 4-26. SJ-20200714160642-002 | 2020-07-27(R1.0)

  • Page 56: Configure The Ddns

    ZXHN H2640 Maintenance Management Guide(TIM) Figure 4-26 Parental Controls 2. Configure the parental controls parameters. Table 4-16 lists the parental controls parameters. Table 4-16 Parental Controls Parameters Parameter Description On/Off Click On to enable the parental controls function. Name The name of parental control.

  • Page 57: Configure The Sntp

    4 Configure the Internet Steps 1. On the main page of the ZXHN H2640, select Internet > DDNS to the DDNS page, Figure 4-27. Figure 4-27 DDNS Configuration Page 2. Configure the DDNS parameters. Table 4-17 lists the DDNS parameters.
  • Page 58 The section describes how to configure SNTP. SNTP provides the parameters of SNTP configuration features. Steps 1. On the main page of the ZXHN H2640, select Internet > SNTP to the SNTP page, Figure 4-28. Figure 4-28 SNTP Configuration Page 2.

  • Page 59: Configure The Mulitcast

    Abstract The section describes how to configure IGMP. IGMP provides the parameters of IGMP configuration features. Steps 1. On the main page of the ZXHN H2640, select Internet > Multicast > IGMP to the IGMP page, see Figure 4-29. Figure 4-29 IGMP Configuration Page 2.
  • Page 60 ZXHN H2640 Maintenance Management Guide(TIM) Steps 1. On the main page of the ZXHN H2640, select Internet > Multicast > MLD to the MLD page, see Figure 4-30. Figure 4-30 MLD Configuration Page 2. Enable the MLD functions, see Table 4-20.

  • Page 61: Configure The Local Network

    Local Network status includes LAN Status, WLAN Status, WLAN Client Status, LAN Client Status and USB Storage Status. Steps 1. On the main page of the ZXHN H2640, select Local Network > Status to the Local Network Status page, see Figure 5-1.

  • Page 62: Configure The Wlan

    The section describes how to configure WLAN basic settings. Steps Configuring the WLAN On/Off 1. On the main page of the ZXHN H2640, select Local Network > WLAN > WLAN Basic to the WLAN Basic page, see Figure 5-2. Figure 5-2 WLAN On/Off Configuration Table 5-1 lists the WLAN on/off configuration parameters.
  • Page 63 5 Configure the Local Network Table 5-1 WLAN On/Off Configuration parameters Parameter Description WLAN (2.4GHz) Click On to enable the 2.4GHz wireless function. Click Off to disable the 2.4GHz wireless function. Click On to enable the 5GHz wireless function. WLAN (5GHz) Click Off to disable the 5GHz wireless function.
  • Page 64 ZXHN H2640 Maintenance Management Guide(TIM) Parameter Description  Mixed(802.11b/g/n/ax) Band Width Radio frequency bandwidth, including Auto,20Mhz and 40Mhz. Default: Auto. Click On to enable function. Click Off to disable function. Beacon Interval Interval for transmitting beacon frames, default: 100 ms.

  • Page 65: Configure The Advanced Parameters Of The Wlan

    WLAN Advanced provides the parameters of WLAN Advanced configuration features. Steps Configuring the Access Control-Mode Settings 1. On the main page of the ZXHN H2640, select Local Network > WLAN > WLAN Advanced to the WLAN Advanced page. 2. Click Access Control-Mode Configuration the configuration page, see Figure 5-5.
  • Page 66 ZXHN H2640 Maintenance Management Guide(TIM) Table 5-4 lists the access control-mode configuration parameters. Table 5-4 Access Control-Mode configuration parameters Parameter Description No Filter No filter is to be applied (the default). Black List Deny LAN users to access specific address.

  • Page 67: Configure The Bss Steering

    2.4GHz only; therefore to improve Wi-Fi performance for all the clients. Steps 1. On the main page of the ZXHN H2640, select Local Network > WLAN > BSS Steering to the BSS Steering page, see Figure 5-7.

  • Page 68: Configure The Lan

    ZXHN H2640 Maintenance Management Guide(TIM) Steps 1. On the main page of the ZXHN H2640, select Local Network > WLAN > Wi- Fi Scheduler to the Wi-Fi Scheduler page, see Figure 5-8. Figure 5-8 Wi-Fi Scheduler 2. Configure the Wi-Fi scheduler parameters.
  • Page 69 Server, DHCP Binding and Port Control. Steps Configuring the Allocated Address(DHCP) 1. On the main page of the ZXHN H2640, select Local Network > LAN > IPv4 to the IPv4 page. 2. Click Allocated Address(DHCP) to the configuration, see Figure 5-9.
  • Page 70 ZXHN H2640 Maintenance Management Guide(TIM) Figure 5-10 DHCP Server(IPv4) Page 5. Configure the DHCP server parameters. Table 5-8 lists the DHCP server parameters. Table 5-8 Parameter Descriptions for the DHCP Server Parameter Description DHCP Server Select On to let the device work as a DHCP server and assign IP addresses to open the client PCs or wireless devices.

  • Page 71: Configure The Lan(Ipv6)

    5 Configure the Local Network Parameter Description Primary DNS IP address of the DNS server, provided by ISP. Secondary DNS IP address of the DNS server2, provided by the ISP. Lease Time Mode The mode of Lease Time. Custom Lease Time The time during which the client PCs use the IP address assigned by the DHCP server.After the lease time expires, the private IP address will be available for assigning to...
  • Page 72 IPv6 WAN connection. Steps Configuring the Allocated Address(DHCPv6) 1. On the main page of the ZXHN H2640, select Local Network > LAN > IPv6 to the IPv6 page. 2. Click Allocated Address (DHCPv6) to the configuration page, see Figure 5-12.
  • Page 73 5 Configure the Local Network 7. Click Static Prefix to the configuration page, see Figure 5-14. Figure 5-14 Static Prefix Page 8. Configure the static prefix parameters.Table 5-11 lists the static prefix parameters. Table 5-11 Parameter Descriptions for the Static Prefix Parameter Description Name...
  • Page 74 ZXHN H2640 Maintenance Management Guide(TIM) Table 5-12 Parameter Descriptions for the DHCPv6 Server Parameter Description DHCPv6 Server Select On to let the device work as a DHCP server and assign IP addresses to the client PCs or wireless devices. DNS Delegate Type DNS Delegate Type: ...

  • Page 75: Configure The Edns0

    RFC 1035. eDNS0 Allows the DNS requester to publicize the size of its UDP packets and make it easier to transmit packets larger than 512 bytes. Steps 1. On the main page of the ZXHN H2640, select Local Network > LAN > eDNS0 to the eDNS0 page, see Figure 5-17 SJ-20200714160642-002 | 2020-07-27(R1.0)

  • Page 76: Configure The Route

    Before configuring routing(IPv4), make sure that the IPv4 WAN connection is created. Steps Configuring the Routing Table 1. On the main page of the ZXHN H2640, select Local Network > Routing > IPv4 to the Routing(IPv4) page. 2. Click Routing Table to the configuration page, see Figure 5-18.
  • Page 77 5 Configure the Local Network 4. Click Static Routing to the configuration page, see Figure 5-19. Figure 5-19 Static Routing Page 5. Configure the static routing parameters.Table 5-14 lists the static routing parameters. Table 5-14 Parameter Descriptions for the Static Routing Parameter Description Name...
  • Page 78 ZXHN H2640 Maintenance Management Guide(TIM) Figure 5-20 Policy Routing Page 8. Configure the policy routing parameters. Table 5-15 lists the policy routing parameters. Table 5-15 Parameter Descriptions for the Policy Routing Parameter Description Name The name of Policy routing entry.

  • Page 79: Configure The Routing(Ipv6)

    Before configuring routing(IPv6), make sure that the IPv6 WAN connection is created. Steps Configuring the Routing Table 1. On the main page of the ZXHN H2640, select Local Network > Routing > IPv6 to the Routing(IPv6) page. 2. Click Routing Table to the configuration page, see Figure 5-21.
  • Page 80 ZXHN H2640 Maintenance Management Guide(TIM) Figure 5-22 Static Routing(IPv6) Page 5. Configure the static routing parameters. Table 5-16 lists the static routing parameters. Table 5-16 Parameter Descriptions for the Static Routing Parameter Description Name The name of static routing entry.

  • Page 81: Configure The Ftp Server Feature

    5 Configure the Local Network Figure 5-23 Policy Routing(IPv6) Page 8. Configure the policy routing parameters. Table 5-17 lists the policy routing parameters. Table 5-17 Parameter Descriptions for the Policy Routing Parameter Description Name The name of Policy routing entry. Egress WAN connection for policy routing Source IP Address...

  • Page 82: Configure The Upnp

    5.6 Configure the UPnP Abstract This page provides the parameters of UPnP configuration features. Steps Configuring the UPnP 1. On the main page of the ZXHN H2640, select Local Network > UPnP to the UPnP, Figure 5-25. 5-22 SJ-20200714160642-002 | 2020-07-27(R1.0)

  • Page 83: Configure The Dms

    DMP. If the DMS function is enabled on the ZXHN H2640 device, any client that supports UPnP function can use the specified DMP (for example, Windows Media Player) to watch the media files or photos stored in the USB storage device.
  • Page 84 ZXHN H2640 Maintenance Management Guide(TIM) special tools, such as Intel(R) Tool for UPnP(TM) Technology or Twonky Media Manager must be installed. Steps 1. In the left navigation tree, click Local Network > DMS to the DMS page, see Figure 5-27.

  • Page 85: Configure The Dns

    The relevant information of Internet status includes Domain name, Host Name and DNS. Steps Configuring the Domain Name 1. On the main page of the ZXHN H2640, select Local Network > DNS to the Domain Name page, see Figure 5-28.
  • Page 86 ZXHN H2640 Maintenance Management Guide(TIM) 5-26 SJ-20200714160642-002 | 2020-07-27(R1.0)

  • Page 87: Configure The Voip

    Abstract This procedure shows the relevant information of VoIP status. Steps 1. On the main page of the ZXHN H2640, select VoIP > Status. The VoIP Status page is displayed, see Figure 6-1. Figure 6-1 VoIP Status Page 2. Click Refresh to refresh the information.
  • Page 88 This procedure describes how to configure basic parameters of the VoIP service, including sip account, authorization username, password. Steps 1. On the main page of the ZXHN H2640, select VoIP > Basic. The SIP Account-1 page is displayed, see Figure 6-2.

  • Page 89: Configure The Advanced Parameters Of Voip

    This procedure describes how to configure advanced parameters of the VoIP service, including echo cancellation, jitter buffer, and DTMF. Steps Configuring the Advanced Parameters 1. On the main page of the ZXHN H2640, select VoIP > Advanced. The Advanced Parameters page is displayed, see Figure 6-3.
  • Page 90 ZXHN H2640 Maintenance Management Guide(TIM) 4. On the main page of the ZXHN H2640, select VoIP > Advanced > Echo Cancellation. The Echo Cancellation page is displayed, see Figure 6-4. Figure 6-4 Echo Cancellation Page 5. Set the advanced parameters. For a description of the parameters, refer to Table 6-3.

  • Page 91: Configure The Sip Protocol

    6.4 Configure the SIP Protocol Abstract This procedure describes how to configure the SIP Protocol. Steps 1. On the main page of the ZXHN H2640, select VoIP > SIP Protocol. The SIP Protocol page is displayed, see Figure 6-6. Figure 6-6 SIP Protocol Page...

  • Page 92: Configure The Media

    ZXHN H2640 Maintenance Management Guide(TIM) 2. Set the parameters. For a description of the parameters, refer to Table 6-5. Table 6-5 Parameter Descriptions for the SIP Protocol Parameter Description Local Port Local port that the SIP protocol uses, default: 5060.

  • Page 93: Configure The Fax

    6 Configure the VoIP Abstract This procedure describes how to configure the media codec type. Steps 1. On the main page of the ZXHN H2640, select VoIP > Media. The Phone-1 page is displayed, see Figure 6-7. Figure 6-7 Media Page 2.

  • Page 94: Configure The Digit Map

    A digital map defines dialing rules that must be followed when you dial a number. Steps 1. On the main page of the ZXHN H2640, select VoIP > Voice Ports Mapping. The Voice Ports Mapping page is displayed, see Figure 6-9.

  • Page 95: Configure The Pos

    6.8 Configure the POS Abstract The ZXHN H2640 supports the access of POS machines. Steps 1. On the main page of the ZXHN H2640, select VoIP > POS. The POS page is displayed, see Figure 6-10. Figure 6-10 POS Page 2.
  • Page 96 ZXHN H2640 Maintenance Management Guide(TIM) 6-10 SJ-20200714160642-002 | 2020-07-27(R1.0)

  • Page 97: Configure The Management And Diagnosis

    7.1 Check the Device Status Abstract The device status including the device type, device SN, hardware/software/boot Version, ACS management status. Steps 1. On the main page of the ZXHN H2640, select Management&Diagnosis > Status to the Status page, see Figure 7-1. SJ-20200714160642-002 | 2020-07-27(R1.0)

  • Page 98: Configure The Account Management

    7.2 Configure the Account Management Abstract This procedure introduces how to manage the user accounts and rights. Steps 1. On the main page of the ZXHN H2640, select Management&Diagnosis > Account Management to the Admin Account Management page, see Figure 7-2.

  • Page 99: Configure The Login Timeout

    7.3 Configure the Login Timeout Abstract This procedure introduces how to configure the login timeout. Steps 1. On the main page of the ZXHN H2640, select Management&Diagnosis > Idle Timeout to the Idle Timeout page, see Figure 7-3. Figure 7-3 Idle Timeout Configuration Page 2.

  • Page 100: Upgrade Software

    This procedure introduces how to upgrade Software. Prerequisite Before upgrading software, make sure that the upgrade file is ready. Steps 1. On the main page of the ZXHN H2640, select Management&Diagnosis > System Management > Software Upgrade to the Software Upgrade page, see Figure 7-5.

  • Page 101: Configure The User Configuration Management

    Otherwise, the device may be damaged. Generally, the software is upgraded by the ZTE CORPORATION engineers. If the user wants to upgrade the Firmware, contact the local office of ZTE CORPORATION to obtain the latest Firmware version.

  • Page 102: Configure The Mirror Function

    If the mirror configuration is performed, the packets at the WAN side will be copied to the specified LAN interface, and it can be used for the network analysis and troubleshooting. Steps 1. On the main page of the ZXHN H2640, select Management&Diagnosis > Mirror Configuration to the Mirror Configuration page, see Figure 7-7.

  • Page 103: Configure The Tr069 Function

    TR-069 configuration features. The relevant TR-069 includes Basic Configuration and Certificate Management. Steps 1. On the main page of the ZXHN H2640, select Management&Diagnosis > TR-069 to the TR-069 page. 2. Click Basic Configuration to the TR069 basic configuration page, see Figure 7-8.
  • Page 104 Description ACS URL The URL of the automatic configuration server that manages the device. Username/ User name and password for the ZXHN H2640 to log in to the automatic Password configuration server. Connection Connection request URL, which is automatically generated by the system.

  • Page 105: Manage The Log

    This procedure introduces how to manage the log. Steps Configuring the Log Level Management 1. On the main page of the ZXHN H2640, select Management&Diagnosis > Log Management to the Log Management page. 2. Click Log Level Management to the log level management page, see Figure 7-10.
  • Page 106 ZXHN H2640 Maintenance Management Guide(TIM) Parameter Description  Debug  Informational  Notice  Warning  Error  Critical  Alert  Emergency The system stores only the logs of the selected level and above levels. 4. Click Apply button to apply the changes.
  • Page 107 7 Configure the Management and Diagnosis 4. (Optional) Click Refresh button to get the latest information. 5. (Optional) Click Clear to clear the logs. 6. (Optional) Click Download Log to download the log file from the log server. Configuring the Security Log Management 1.

  • Page 108: Network Diagnosis

    The relevant information includes ping diagnosis, trace route diagnosis and DSL line diagnosis. Steps Ping Diagnosis 1. On the main page of the ZXHN H2640, select Management&Diagnosis > Diagnosis to the Diagnosis page. 2. Click to open Ping Diagnosis page, see Figure 7-14.
  • Page 109 7 Configure the Management and Diagnosis Figure 7-14 Ping Diagnosis Page 3. Set the parameters. For a description of the parameters, refer to Table 7-8. Table 7-8 Ping Diagnosis Parameter Descriptions Parameter Description IP Address or Host Name Destination IP address or host name. Egress Data direction.
  • Page 110 ZXHN H2640 Maintenance Management Guide(TIM) Figure 7-15 Trace Route Diagnosis Page 6. Set the parameters. For the description of the parameters, refer to Table 7-9. Table 7-9 Parameter Descriptions for Trace Route Diagnosis Parameter Description IP Address /Host Destination IP address or host name for the Trace Route operation.

  • Page 111: Check The Arp Table

    7.9 Check the ARP Table Abstract The relevant information of table is shown as below. Steps 1. On the main page of the ZXHN H2640, select Management&Diagnosis > ARP Table to the ARP Table page, see Figure 7-17. Figure 7-17 ARP Table Page 2.

  • Page 112: Check The Mac Table

    2. Click Refresh button to refresh information. 7.11 Configure the IPv6 Switch Abstract This procedure describes how to enable or disable IPv6 support for the ZXHN H2640. Steps 1. On the main page of the ZXHN H2640, select Management&Diagnosis > IPv6...

  • Page 113: Configure The Ethernet Wan

    7.12 Configure the Ethernet WAN Abstract This page will help you convert LAN to WAN interface. Steps 1. On the main page of the ZXHN H2640, select Management&Diagnosis > Ethernet WAN to the Ethernet WAN page, see Figure 7-20. Figure 7-20 Ethernet WAN Page 2.
  • Page 114 ZXHN H2640 Maintenance Management Guide(TIM) 7-18 SJ-20200714160642-002 | 2020-07-27(R1.0)
  • Page 115 First make sure that you have inserted the power adapter of the ZXHN H2640 into a working power socket and that the ZXHN H2640 has been powered on (the switch button is pressed down). If the indicators are still off after confirmation of the above items, may be the hardware is damaged.
  • Page 116 If the VDSL2 suddenly fails to be synchronized (link down) during application, usually the Link indicator on the ZXHN H2640 will not be On. It is suggested to check the following steps one by one: 1. First check the quality of incoming cables and incoming cable connectors.

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