Troubleshooting
Printer Is Making Unusual Noises
Probable Causes
The tray is not installed correctly.
There is an obstruction or debris inside the
printer.
2-Sided Printing Problems
Probable Causes
Media or settings are not correct.
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Xerox Color 550/560 Printer
User Guide
Solutions
Open and close the tray you are printing from.
Turn off the printer and remove the obstruction or debris. If
you cannot remove it, contact your Xerox service
representative.
Solutions
Make sure that you are using correct media. For details, see
Supported Media. Envelopes, labels, gloss, and extra
heavyweight stock cannot be used for 2-Sided Printing. In
the printer driver, choose 2-Sided Printing.