General Troubleshooting - Xerox 560 User Manual

Troubleshooting

General Troubleshooting

This section contains procedures to help you locate and resolve problems. Some problems can be resolved by simply
restarting the printer.
To restart the printer, see Turning the Printer Off.
If the problem is not resolved by restarting the printer, see the table in this chapter that best describes the problem.
Printer Does Not Turn On
Probable Causes
The power switch is not correctly turned on.
The power cord is not correctly plugged into the
outlet.
Something is wrong with the outlet connected
to the printer.
The printer is connected to an outlet with a
voltage or frequency that does not match the
printer specifications.
CAUTION:
Plug the three-wire power cord (with grounding prong) directly into a grounded AC outlet only. Do not use a
power strip. If necessary, contact a licensed electrician to install a properly grounded outlet.
284 Xerox Color 550/560 Printer
User Guide
Solutions
Turn off the printer using the power switch visible on the
control Panel. Wait two minutes, then turn the printer on.
Ensure that the main power switch behind the front cover of
the printer is in the On position.
Turn off the printer, and plug the power cord securely into
the outlet.
Plug another electrical appliance into the outlet and see
whether it operates properly. Try a different outlet.
Use a power source with the specifications listed in Electrical
Specifications.