Troubleshooting
Document Feeder Jams
Probable Causes
Unsupported media of the wrong size,
thickness, or type is in use.
The documents loaded in the document
feeder exceed the maximum capacity
allowed.
The document feeder guides are improperly
adjusted.
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Xerox Color 550/560 Printer
User Guide
Solutions
Do not use unsupported media. Use only Xerox-approved media.
See Supported Media.
Place fewer documents in the document feeder.
Ensure the media guides fit snugly against the media loaded in
the document feeder.