Troubleshooting
Clearing Paper Jams from Tray 5 (Bypass Tray)
1.
Remove the jammed paper from the tray. Make sure there are no sheets of paper in the paper feed entrance
area where the tray connects to the printer.
2.
If the paper is torn, check inside the printer for torn pieces of paper.
3.
Reload the tray with undamaged paper. The leading edge of the paper should lightly touch the paper feed
entrance.
4.
On the printer touch screen, touch Confirm.
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Xerox Color 550/560 Printer
User Guide