Document Prints From Wrong Tray; Automatic 2-Sided Printing Problems; Printer Is Making Unusual Noises - Xerox PHASER 7100 User Manual

Troubleshooting
The way the printer was installed on the
network could be an issue.
Application and print driver have conflicting
tray selections.

Document Prints from Wrong Tray

Probable Causes
Application and print driver have conflicting
tray selections.

Automatic 2-Sided Printing Problems

Probable Causes
Unsupported or incorrect paper.
The printer does not support automatic
2-sided printing.
Incorrect setting.

Printer is Making Unusual Noises

Probable Causes
One of the trays is not installed correctly.
There is an obstruction or debris inside the
printer.
94 Phaser 7100 Color Printer
User Guide
• Ensure that the printer is connected to the network.
• Determine if a print spooler or a computer sharing the printer is
buffering all print jobs and then spooling them to the printer.
Spooling can slow print speeds.
• To test the printer, print some information pages such as the
Demo Page. If the page prints, you could have a network or
printer installation issue. For additional help, contact the system
administrator.
For details, see

Document Prints from Wrong Tray

Solutions
1. Check the tray selected in the print driver.
2. Go to the page setup or printer settings of the application from
which you are printing.
3. Set the paper source to match the tray selected in the print
driver or set the paper source to Automatically Select.
Solutions
Ensure that you are using a supported paper size and weight for 2-sided
printing. Envelopes and labels cannot be used for 2-sided printing. For
details, see Supported Paper Sizes and Weights for Automatic 2-Sided
Printing on page 40.
Ensure that your printer supports automatic 2-sided printing. For details,
see Printer Configurations and Options
In the print driver Properties, on the Printing Options tab, select 2-sided
Printing.
Solutions
Open and close the tray from which you are printing.
Turn off the printer and remove the obstruction or debris. If you
cannot remove it, contact your Xerox
on page 94.
on page 120.
®
service representative.