Document Prints From Wrong Tray; Printer Is Making Unusual Noises; Automatic 2-Sided Printing Problems - Xerox AltaLink B80XX Series User Manual

Troubleshooting

Document Prints from Wrong Tray

Probable Causes
Application and print driver have conflicting
tray selections.

Printer is Making Unusual Noises

Probable Causes
One of the trays is not installed correctly.
There is an obstruction or debris inside the
printer.
The printer beeps at each touch on the
control panel.

Automatic 2-Sided Printing Problems

Probable Causes
Unsupported or incorrect paper.
Incorrect setting.
232 Xerox AltaLink
® ®
User Guide
Solutions
1. Check the tray selected in the print driver.
2. Go to the page setup or printer settings of the application
3. Set the paper source to match the tray selected in the print
4. Check that you have the latest print driver installed. For
Note:
Selection for the source tray on the printer.
Solutions
Open and close the tray from which you are printing.
Power off the printer and remove the obstruction or debris.
If you cannot remove the obstruction, contact your Xerox
service representative.
Check the Alerts setting. For details, refer to the System
Administrator Guide at www.xerox.com/office/ALB80XXdocs.
Solutions
Ensure that you are using the correct paper. Do not use
transparencies, envelopes, labels, or reloaded paper for
automatic 2-sided printing. For details, see
Sizes and Weights for Automatic 2-Sided Printing
On the print driver Printing Options tab, select 2-Sided Print.
B80XX Series Multifunction Printer
from which you are printing.
driver or set the paper source to Automatically Select.
details, go to www.xerox.com/office/ALB80XXsupport.
To have the print driver select the tray, enable Auto
®
Supported Paper
on page 165.