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Nortel 1000E Upgrade

Nortel 1000E Upgrade

Option 11c chassis upgrade
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Nortel Communication Server 1000
Nortel Communication Server 1000 Release 5.0
Communication Server 1000E Upgrade
Option 11C Chassis to Communication Server 1000E
Document Number: NN43041-465
Document Release: Standard 01.04
Date: July 2007
Year Publish FCC TM
Copyright © 2007 Nortel Networks. All rights reserved.
Produced in Canada
The information in this document is subject to change without notice. The statements, configurations, technical
data, and recommendations in this document are believed to be accurate and reliable, but are presented
without express or implied warranty. Users must take full responsibility for their applications of any products
specified in this document. The information in this document is proprietary to Nortel Networks.
Nortel, Nortel (Logo), the Globemark, SL-1, Meridian 1, and Succession are trademarks of Nortel Networks.
All other trademarks are the property of their respective owners.

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Summary of Contents for Nortel 1000E

  • Page 1 Users must take full responsibility for their applications of any products specified in this document. The information in this document is proprietary to Nortel Networks. Nortel, Nortel (Logo), the Globemark, SL-1, Meridian 1, and Succession are trademarks of Nortel Networks. All other trademarks are the property of their respective owners.
  • Page 3 Communication Server 1000M and Meridian 1 Small System Upgrade Procedures (553-3011-258). August 2005 Standard 3.00. This document is up-issued to support Communication Server 1000 Release 4.5. Communication Server 1000E Upgrade Option 11C Chassis to Communication Server 1000E...
  • Page 4 Page 4 of 228 Revision history September 2004 Standard 2.00. This document is up-issued to support Communication Server 1000 Release 4.0. October 2003 Standard 1.00. This document is a new NTP for Succession 3.0. It was created to support a restructuring of the Documentation Library, which resulted in the merging of multiple legacy NTPs.

  • Page 5: Table Of Contents

    Contents ..........Communication Server 1000E Upgrade Option 11C Chassis to Communication Server 1000E...
  • Page 6 Backing up the Call Server ........Installing CS 1000E hardware ....
  • Page 7 Contents ..........Nortel Technical Assistance Centers ......
  • Page 8 Page 8 of 228 Contents NN43041-465 Standard 01.04 July 2007...

  • Page 9: List Of Procedures

    Configuring the MGC on the Call Server ... . 110 Procedure 12 Configuring the MGC through CLI ....111 Communication Server 1000E Upgrade Option 11C Chassis to Communication Server 1000E...
  • Page 10 Connecting a Nortel CP PM Signaling Server ..146 Procedure 17 Connecting a CP PM Signaling Server to the ELAN and TLAN subnets of a CS 1000E system ..147 Procedure 18 Connecting a CP PM Signaling Server to the ELAN and TLAN subnets of a CS 1000M system .
  • Page 11 (CLI) ......212 Procedure 30 Downloading software from the Nortel website ..227 Communication Server 1000E Upgrade...
  • Page 12 Page 12 of 12 List of procedures NN43041-465 Standard 01.04 July 2007...

  • Page 13: About This Document

    Page 13 of 228 About this document This document is a global document. Contact your system supplier or your Nortel representative to verify that the hardware and software described are supported in your area. Subject Option 11C Chassis (TDM) to Communication Server 1000E Upgrade Procedures (NN43041-465) describes the process required to upgrade an existing Option 11C Chassis to the CS 1000E system.

  • Page 14: Applicable Systems

    Page 14 of 228 About this document Applicable systems This document applies to the Option 11C Chassis system. Note: When upgrading software, memory upgrades may be required on the Call Server. Intended audience This document is intended for individuals responsible for upgrading and expanding existing Small Systems.

  • Page 15: Related Information

    • IP Line: Description, Installation, and Operation (NN43100-500) Online To access Nortel documentation online, click the Technical Documentation link under Support & Training on the Nortel home page: www.nortel.com Communication Server 1000E Upgrade Option 11C Chassis to Communication Server 1000E...

  • Page 16: How To Get Help

    Getting Help over the phone from a Nortel Solutions Center If you have a Nortel support contract and cannot find the information you require on the Nortel Support Web site, you can get help over the phone from a Nortel Solutions Center.
  • Page 17 Page 17 of 228 Getting Help through a Nortel distributor or reseller If you purchased a service contract for your Nortel product from a distributor or authorized reseller, you can contact the technical support staff for that distributor or reseller.
  • Page 18 Page 18 of 228 About this document NN43041-465 Standard 01.04 July 2007...

  • Page 19: Overview

    Conversion and mapping information......Communication Server 1000E Upgrade Option 11C Chassis to Communication Server 1000E...

  • Page 20: Introduction

    Note: This document covers the upgrades to both Standard Availability and High Availability CS 1000E systems. Figure 1 on page 20 shows the task flow for this upgrade. Figure 1 Option 11C Chassis to CS 1000E upgrade task flow NN43041-465 Standard 01.04 July 2007...

  • Page 21: References In Preparation For An Upgrade

    (NN43001-313) and Communication Server 1000E: Overview (NN43041- 110). CS 1000 Release 5.0 hardware CS 1000 Release 5.0 introduces the following hardware for the CS 1000E system. Common Processor Pentium Mobile (CP PM) Call Server The CS 1000 Release 5.0 CS 1000E system features dual CS 1000E NTDW61AA CP PM Core Call Servers (0 and 1).
  • Page 22 Server. For more information see Signaling Server: Installation and Commissioning (NN43001-312). Note: The CS 1000E system supports CP PM, IBM X306m, HP DL320- G4 and Nortel ISP1100 Signaling Servers running on the same system. The total number of Signaling Servers required depends on capacity and survivability levels.

  • Page 23: Estimating Installation Time

    These daughterboards provide DSP resources for connecting IP and TDM devices, eliminating the need for installing Voice Gateway Media Cards on the CS 1000E Media Gateways. However, Voice Gateway Media Cards are still supported in CS 1000E. Estimating installation time When all equipment and software is available, Nortel recommends planning a two to four hour period in which to perform the upgrade.

  • Page 24: Administration Tools

    It also reduces errors by simplifying parameter value selection through the use of pre-selected default values and drop-down lists. Note: The CS 1000E system and MG 1000T platform are managed separately from their own Signaling Servers, which in turn run Element Manager web servers.
  • Page 25 MG 1000B platforms can be added to a network through TMs System Properties Network tab. For more information about TM, refer to Telephony Manager 3.1 System Administration (NN43050-601). Web-based management tools CS 1000E simplifies overall network management through the following web-based management enhancements: • Support for element-level configuration and maintenance.

  • Page 26: Upgrading The Signaling Server

    Page 26 of 228 Network-level tools Network-level tools in the CS 1000E consolidate billing and directory information for network calls. For more information, see Telephony Manager 3.1 Installation and Commissioning (NN43050-300) or Communication Server 1000E: Overview (NN43041-110). For more information about retrieving Call Detail Recording records, see Communication Server 1000E: Installation and Commissioning (NN43041-310).

  • Page 27: Mrv Terminal Server

    Call Server at startup. For this reason, each Call Server pair requires only one Terminal Server. Customers can configure up to 16 TTY ports for each Call Server pair. Communication Server 1000E Upgrade Option 11C Chassis to Communication Server 1000E...

  • Page 28: Passwords

    The Terminal Server can also be used as a central point to access and manage several devices through their serial ports. IMPORTANT! Currently, the CS 1000E only supports the MRV IR-8020M commercial Terminal Server. Passwords Two login passwords are key to the upgrade process:...
  • Page 29 IPMG number 000 1 (Superloop 000 shelf 1). As there are no physical Peripheral Equipment resources (for example: DLC, ALC, or TMDI) assigned in the Call Sever chassis, IPMG 000 0 has nothing assigned Communication Server 1000E Upgrade Option 11C Chassis to Communication Server 1000E...
  • Page 30 When converting from small systems (Option 11C, MG1000B, CS 1000M or CS 1000S) to a CS 1000E CP PM system, the slot and unit number is mapped to the loop, shelf, card, and unit number as shown in Table 2. Because these TNs map from a “small system”...
  • Page 31 CS 1000S/M CS 1000E CP PM Slot Unit Superloop Shelf Card Unit 0-31 0-31 0-31 0-31 0-31 0-31 0-31 0-31 0-31 0-31 0-31 0-31 0-31 0-31 0-31 0-31 0-31 0-31 Communication Server 1000E Upgrade Option 11C Chassis to Communication Server 1000E...
  • Page 32 Page 32 of 228 Table 3 ALC, DLC, analog trunk and regular IPE pack TN mapping (Part 2 of 3) CS 1000S/M CS 1000E CP PM Slot Unit Superloop Shelf Card Unit 0-31 0-31 0-31 0-31 0-31 0-31 0-31 0-31...
  • Page 33 0-31 0-31 0-31 0-31 0-31 0-31 0-31 0-31 0-31 0-31 0-31 0-31 0-31 0-31 0-31 0-31 0-31 0-31 0-31 0-31 0-31 0-31 0-31 0-31 0-31 0-31 0-31 0-31 0-31 Communication Server 1000E Upgrade Option 11C Chassis to Communication Server 1000E...
  • Page 34 Digital trunk mapping This mapping (shown in Table 4) applies to DTI, DTI2, PRI, PRI2, MISP, DPNSS and other circuit packs. Table 4 Digital trunk mapping (Part 1 of 3) CS 1000S/M CS 1000E CP PM Digital Slot Channel Loop Channel...
  • Page 35 0 - 31 0-31 0-31 0-31 0-31 0-31 0-31 0-31 0-31 0-31 0-31 0-31 0-31 0-31 0-31 0-31 0-31 0-31 0-31 0-31 0-31 0-31 0-31 0-31 0-31 0-31 0-31 Communication Server 1000E Upgrade Option 11C Chassis to Communication Server 1000E...
  • Page 36 Page 36 of 228 Table 4 Digital trunk mapping (Part 3 of 3) CS 1000S/M CS 1000E CP PM Digital Slot Channel Loop Channel Superloop Shelf Card 0-31 0-31 0-31 0-31 0-31 0-31 0-31 0-31 0-31 0-31 0-31 0-31 0-31...
  • Page 37 000 1 000 1 000 1 Expansion 2 004 0 004 0 004 0 Expansion 3 004 1 004 1 004 1 Expansion 4 008 0 008 0 008 0 Communication Server 1000E Upgrade Option 11C Chassis to Communication Server 1000E...
  • Page 38 0, will need to be removed unless appropriate hardware is added. Additional DTRs will need to be programmed in the configured Media Gateways. Table 6 Tone receiver conversion (Part 1 of 2) CS 1000S/M CS 1000E CP PM Slot Unit Superloop Shelf Card...
  • Page 39 IPMG as shown in Table 7. Table 7 Conference and Tone Generator conversion IPMG MG TDS MG CONF 000 1 004 0 004 1 008 0 008 1 Communication Server 1000E Upgrade Option 11C Chassis to Communication Server 1000E...
  • Page 40 Page 40 of 228 IPMG Configuration The IP address for each of the IPMG must be entered in LD 97. Note that the SIPE IP addresses cannot not be used in this case since the SIPE IP connections are point to point and may not be in the same subnet as the ELAN IP address.

  • Page 41: Campus Redundancy (High Availability) Package Support

    HA package, the CP PM call server runs as a single core system—even in a system with two cores where the HSP ports on both cores are connected. Communication Server 1000E Upgrade Option 11C Chassis to Communication Server 1000E...
  • Page 42 Page 42 of 228 NN43041-465 Standard 01.04 July 2007...

  • Page 43: Review Prerequisites Checklist

    Identify all applications that are currently installed on the source platform. • Identify and correct outstanding service problems. • Verify the site log is updated with current trunking, call routing, application notes, and site contact information. Communication Server 1000E Upgrade Option 11C Chassis to Communication Server 1000E...

  • Page 44: Preparing For The Upgrade

    Page 44 of 228 Review Prerequisites Checklist • Review all product bulletins and Nortel Alerts that impact the site. • Prepare a contingency plan for backing out of the upgrade. DANGER OF ELECTRIC SHOCK In a DC-powered system, power to the column can remain on during the following procedures.

  • Page 45: Things To Know

    Page 45 of 228 Things to know CS 1000 Release 5.0 software compatibility Consult Table 8 for CS 1000 Release 5.0 software compatibility. Table 8 CS 1000 Release 5.0 CS 1000E compatibility (Part 1 of 4) Application CS 1000E PC Attendant Console Supported...
  • Page 46 Page 46 of 228 Review Prerequisites Checklist Table 8 CS 1000 Release 5.0 CS 1000E compatibility (Part 2 of 4) Application CS 1000E IP Softphone 2050 Supported IP Softphone 2050 V2 Supported Mobile Voice Client 2050 Supported IP Phone 2033...
  • Page 47 Review Prerequisites Checklist Page 47 of 228 Table 8 CS 1000 Release 5.0 CS 1000E compatibility (Part 3 of 4) Application CS 1000E Symposium Agent Greeting Nortel Remote Agent Observe Meridian Link Services [MLS] 4.2, 5 Symposium Express Call Center [SECC] Symposium Call Center Server [SCCS] incl.
  • Page 48 Page 48 of 228 Review Prerequisites Checklist Table 8 CS 1000 Release 5.0 CS 1000E compatibility (Part 4 of 4) Application CS 1000E Note 1: In addition to the systems and application compatibility chart above, information at a card and shelf level can be found in the Compatibility Section of Product Compatibility (NN43001-256).

  • Page 49: Hardware Requirements

    Media Gateway Controller ( Figure 4 on page NTDW62AAE5 DSP Daughterboard ( Depends on (32 Port) configuration NTDW64AAE5 (96 Port) CAT5 cable For ELAN and TLAN connections NTAK19EC 2-port SDI cable Communication Server 1000E Upgrade Option 11C Chassis to Communication Server 1000E...
  • Page 50 Page 50 of 228 Review Prerequisites Checklist Table 9 Hardware requirements Quantity Order number Description per IPMG NTBK48AA 3-port SDI cable Note: A TLAN IP address is needed for each DSP Daughterboard. NN43041-465 Standard 01.04 July 2007...
  • Page 51 Review Prerequisites Checklist Page 51 of 228 Figure 2 NTDW61 CP PM card Communication Server 1000E Upgrade Option 11C Chassis to Communication Server 1000E...
  • Page 52 Page 52 of 228 Review Prerequisites Checklist Figure 3 NTDW60BAE5 MGC card NN43041-465 Standard 01.04 July 2007...

  • Page 53: Software Requirements

    During an installation or upgrade, valid keycodes are required. A security keycode protects the installation of software, feature set (packages), License parameters, and the system ID. A security device validates the keycodes. Communication Server 1000E Upgrade Option 11C Chassis to Communication Server 1000E...

  • Page 54: What To Have Ready

    Page 54 of 228 Review Prerequisites Checklist If the entered keycode does not validate, take one of the following actions: • Check to ensure that the correct keycodes have been entered. • Check the software and make sure that it is the correct version for this site.
  • Page 55 • Are there sufficient card slots (for example, for CPPM card)? Cables: • CAT5 cable (for ELAN and TLAN connections) • NTAK19EC 2-port SDI cable • NTBK48AA 3-port SDI cable Communication Server 1000E Upgrade Option 11C Chassis to Communication Server 1000E...
  • Page 56 • Current version • Compatibility and Planning • Ensure you can perform a direct upgrade, otherwise plot the intervening path required or have Nortel do the database conversion • If there are any external applications that have CS1000 with a...
  • Page 57 “Data checklist” on page 54 and in: • Converging the Data Network with VoIP (NN43001-260) • IP Peer Networking: Installation and Commissioning (NN43001-313) • Communication Server 1000E: Installation and Commissioning (NN43041-310) Communication Server 1000E Upgrade Option 11C Chassis to Communication Server 1000E...
  • Page 58 Page 58 of 228 Review Prerequisites Checklist NN43041-465 Standard 01.04 July 2007...

  • Page 59: Backing Up The Ssc Database To An External Drive

    LD 143 backs up the database to the RMD. Failure to perform a recent LD 43 (EDD) may result in the loss of any recent changes to the database. Communication Server 1000E Upgrade Option 11C Chassis to Communication Server 1000E...
  • Page 60 TN (Terminal Number) is displayed. The small system TN is displayed to the administrator using a two-field format, or slot-unit. In a CS 1000E CP PM system, the TN is displayed using a four-field format, or loop-shelf-card-unit. This four-field TN format is the same as those used in current large systems (for example, CP PII, CP PIV).
  • Page 61 Insert the PCMCIA card in the card slot A. Enter LD 143 at the command prompt, then enter UPGRADE. The following screen appears. SOFTWARE INSTALLATION PROGRAM ************************************ Verify Security ID: XXXXXX ************************************ Communication Server 1000E Upgrade Option 11C Chassis to Communication Server 1000E...
  • Page 62 Page 62 of 228 Backing up the SSC database to an external drive The following menu appears. Enter 2 to select Call Server/Main Cabinet/ Chassis. Technology Software Installation Main Menu: 1. Media Gateway/IPExpansion Cabinet 2. Call Server/Main Cabinet [q]uit, [h]elp or [?], <cr> - redisplay Enter Selection : 2 The Call Server/Main Cabinet/Chassis Software Installation Main Menu appears.
  • Page 63 Customer Database Archives: 1. List customer databases. 2. Remove customer database. 3. Archive a customer database. [q]uit, [p]revious, [m]ain menu, [h]elp or [?], <cr> - redisplay Enter Selection : 1 Communication Server 1000E Upgrade Option 11C Chassis to Communication Server 1000E...
  • Page 64 Page 64 of 228 Backing up the SSC database to an external drive The following list is generated: Customer Database Archives available: 1. 450WBASE 2. 450W_CP 3. CS1000SU Enter q to quit LD 143, and then y to confirm your selection. Customer Database Archives: 1.

  • Page 65: Installing Cs 1000E Hardware

    ID). The following rules apply to the preferential placement of the CP PM call server in the MG 1000E: • The CP PM Call Server cannot be placed in slot 0 of any MG 1000E. Slot 0 is reserved for the MGC. Communication Server 1000E Upgrade...
  • Page 66 Page 66 of 228 Installing CS 1000E hardware • To allow for ease of cabling, the CP PM call server may be placed in slots 1 through 4 of the chassis. The CP PM Signaling Server may be placed in slots 1 through 4 (see Figure 6 on...
  • Page 67 Note: A High Speed Pipe package (410) must be activated in order to install any type of redundancy option. For more information, refer to “Appendix A: Upgrading to a High Availability system” on page 215.) Communication Server 1000E Upgrade Option 11C Chassis to Communication Server 1000E...

  • Page 68: Task Overview

    Power down the chassis. Remove the SSC card as described in Procedure 3 on page Destroy or return the SSC security device to your local Nortel Repairs/ Returns center. Install the DSP Daughterboard on the MGC card as described in...
  • Page 69 SSC card. Please DESTROY or RETURN the SSC dongle to your local Nortel Repairs/Returns center. No further orders will be accepted for the serial number since it will be decommissioned and tracked in Nortel’s database. End of Procedure Installing a DSP Daughterboard Table 12 lists the configuration options for Position 1 and 2.
  • Page 70 Page 70 of 228 Installing CS 1000E hardware Figure 7 DSP Daughterboard Position 1 Position 2 Procedure 4 Installing a DSP Daughterboard Place the MGC on a safe ESD surface. Place the DSP DB in either DB position 1 (for DSP DB-96) or DB position 2 (for DSP DB-32), depending on how the DB will be configured from a TN perspective.

  • Page 71: Installing The Mgc Card

    TTY) SD11 No (No hardware flow control) SD12 No (No hardware flow control) No (Only available after FPGA is enabled. Not available during initial configuration menu display) Communication Server 1000E Upgrade Option 11C Chassis to Communication Server 1000E...

  • Page 72: Installing The Cp Pm Card

    You must ensure that all dongles (for both MGC and CP PM cards) are correctly identified. Please DESTROY or RETURN the SSC dongle to your local Nortel Repairs/Returns center. Only those SSC dongles required for the Media Gateways that are retaining SSC cards in a mixed media environment need to be retained.
  • Page 73 Slide the CP PM call processor into Slot 1 (or higher) Lock the card into the faceplate latches. Attach the SDI cable. The 50-pin Amphinol connects to the back of the CP PM call server. Communication Server 1000E Upgrade Option 11C Chassis to Communication Server 1000E...

  • Page 74: Cabling The Cards

    Installing CS 1000E hardware Figure 8 2-port SDI cable (NTAK19EC) cable End of Procedure The preceding steps enable users to upgrade the system one MG 1000E at a time. For each additional IPMG, repeat Procedure 3 on page 68 Procedure 5 on...

  • Page 75: Cabling The Mgc

    Cabling the CP PM call server In a typical configuration, the com (SDI) port of the CP PM call server is routed through the backplane of the shelf to the 50-pin Amphinol connector Communication Server 1000E Upgrade Option 11C Chassis to Communication Server 1000E...
  • Page 76 Page 76 of 228 Installing CS 1000E hardware on the back of the shelf. A special cable is shipped with the CP PM call server that adapts the 50-pin Amphinol to a 25-pin DB connector (NTAK19EC). Port 0 is used for maintenance access, and Port 1 is for an external modem connection.
  • Page 77 Installing CS 1000E hardware Page 77 of 228 Figure 11 ELAN connections (MGC) Communication Server 1000E Upgrade Option 11C Chassis to Communication Server 1000E...
  • Page 78 Page 78 of 228 Installing CS 1000E hardware Figure 12 Ethernet connections for CP PM Signaling Server Note: Refer to Figure 11 on page 77 for a visual representation of MGC card cabling (from port 1E and 2T) out to the layer 2 switch.

  • Page 79: Installing The Software

    Adding features and/or modifying License limits requires the installation of a new keycode. Keycodes are delivered by a portable media appropriate for the processor type (floppy diskette for CP PII, RMD for CP IV and CP PM) or Communication Server 1000E Upgrade Option 11C Chassis to Communication Server 1000E...

  • Page 80: Superloop/Shelf Determination

    Note: For a CP PM RMD, the new keycode must be in a directory called ‘keycode’. For more information on installing keycodes, refer to Communication Server 1000E (CP PII) to Communication Server 1000E (CP PIV) Upgrade Procedures (NN43041-460). Superloop/Shelf determination Cards are identified by their IPMG location.
  • Page 81 CP PM Call Server Load zip file). Unzip the Call Server Software Load zip file. This results in: • parent directory (cf:\) • six child directories (plus other required loadware files) Communication Server 1000E Upgrade Option 11C Chassis to Communication Server 1000E...
  • Page 82 Page 82 of 228 Installing the software — \licenses — \load — \mkboot — \opensrc — \sse49105.p (identifies current release of Call Server software in body of folder name) — \symtabs Open the \mkboot directory and locate the mkbootrmd.bat file. This batch file is used to format the RMD.
  • Page 83 Double-click the mkbootrmd.bat file to start the application (this batch file is used to format the RMD). Press any key to continue when prompted. A prompt appears, asking you to enter an RMD drive letter. Communication Server 1000E Upgrade Option 11C Chassis to Communication Server 1000E...
  • Page 84 Page 84 of 228 Installing the software Figure 15 Enter CF drive letter IMPORTANT! The mkbootrmd.bat file does not verify the drive assignment; it is possible to format your C:\ drive. Enter the drive letter assigned to the RMD drive on your PC. A prompt appears, requesting that the new RMD be inserted into the RMD drive.
  • Page 85 RMD into the drive. Ignore this request and proceed to the next step. 10 Press Enter to start formatting the RMD. The Start of RMD formatting process screen appears. Communication Server 1000E Upgrade Option 11C Chassis to Communication Server 1000E...
  • Page 86 Page 86 of 228 Installing the software Figure 17 Start of RMD formatting process When the formatting process is almost complete, the End of RMD formatting process screen appears. NN43041-465 Standard 01.04 July 2007...
  • Page 87 You should also see a very important warning message: Check whether the following output shows "All the specified file(s) are contiguous". 11 Press any key to continue. The Verify RMD formatting process screen appears. Communication Server 1000E Upgrade Option 11C Chassis to Communication Server 1000E...
  • Page 88 Page 88 of 228 Installing the software Figure 19 Verify RMD formatting Look for the following message near the bottom of the screen: All specified files are contiguous. This message indicates that the RMD formatting process has ended successfully and the RMD is now ready to be loaded with the CS 1000 Release 5.0 Call Server Software and system components.
  • Page 89 14 Double click the RMD drive to verify that it contains the bootrom.sys and nvram.sys files. The following is an example of what you should see on the screen. Communication Server 1000E Upgrade Option 11C Chassis to Communication Server 1000E...
  • Page 90 Page 90 of 228 Installing the software Figure 21 Verify contents of CS1000BOOT 15 Navigate to the Temp folder on your local PC (or the folder into which you downloaded the CP PM Call Server Load zip file). 16 Copy all of the subfolders and files from the parent directory (\cf) to the RMD drive.

  • Page 91: Installing The Software And Restoring The Database

    Compact Flash RMD. End of Procedure Installing the software and restoring the database The following procedures describe the process of installing the CP PM software and customer database. Communication Server 1000E Upgrade Option 11C Chassis to Communication Server 1000E...
  • Page 92 Page 92 of 228 Installing the software Note: For a new install, the FMD must be partitioned (followed by a reboot). Procedure 9 outlines the steps required to upgrade the CPPM BIOS to Version 15 for Call Server applications. Procedure 9 Upgrading the CP PM BIOS to Version 15 Using a bootable Call Server RMD, create a directory titled bios in the RMD root directory.
  • Page 93 Reboot the card. When prompted (see Figure 22), enter F to “force board to boot from faceplate drive” (prompt may appear twice). Figure 22 Upgrade boot sequence The VxWorks banner screen appears (see Figure 23 on page 95): Communication Server 1000E Upgrade Option 11C Chassis to Communication Server 1000E...
  • Page 94 Page 94 of 228 Installing the software Figure 23 VxWorks banner Enter y for both software warnings to proceed with the upgrade. Note: PE/EPE is not applicable for this upgrade as it only applies to large systems. Note: Upon entering YES twice (for PE/EPE shelves and PDT password reset) to default questions , the system attempts to validate hard disk partitions.
  • Page 95 _Synchronizing with Firmbase... General Software Firmbase[r] SMM Kernel 1.3.3 May 11 2005 00:13:58 Copyright (C) 2002-2005 General Software, Inc. These systems messages are normal and are not a cause for alarm. Communication Server 1000E Upgrade Option 11C Chassis to Communication Server 1000E...
  • Page 96 Page 96 of 228 Installing the software The Software Installation Tool Main Menu appears (see Figure 24 on page 97). Note: If the keycode files reside on a separate RMD, remove the software RMD and insert the RMD containing the keycode files. Figure 24 Software Installation Tool Main Menu Note: On a new install, the blank FMD is partitioned and the system...
  • Page 97 If the RMD was exchanged, insert the RMD containing CS 1000 Release 5.0. Enter <CR> or y to confirm that the keycode matches the system software on the RMD (see Figure 26 on page 98). Figure 26 Keycode confirmation Communication Server 1000E Upgrade Option 11C Chassis to Communication Server 1000E...
  • Page 98 Page 98 of 228 Installing the software The Install Menu appears (see Figure 27 on page 99). Enter b to install the software, database, and CP-BOOTROM. Figure 27 Install Menu The following screen appears (see Figure 28 on page 99): 10 Enter <CR>...
  • Page 99 Figure 29 Call processor location 12 Enter <CR> or y to confirm that you have the correct software version (see Figure 30 on page 100). Figure 30 Confirm software version Communication Server 1000E Upgrade Option 11C Chassis to Communication Server 1000E...
  • Page 100 Page 100 of 228 Installing the software 13 Enter <CR> or y to install dependency lists and continue with the upgrade (see Figure 31 on page 101). Figure 31 Install Dependency Lists 14 Enter <CR> or y (the default) to enable the Automatic Centralized Software Upgrade (CSU) feature (see Figure 32 on page 101).
  • Page 101 The Installation Status Summary screen appears (see Figure 34 on page 102). Figure 34 Installation Status Summary 16 Enter <CR> or y to begin the installation (see Figure 35). Communication Server 1000E Upgrade Option 11C Chassis to Communication Server 1000E...
  • Page 102 Page 102 of 228 Installing the software Figure 35 Install Tool 17 A prompt appears warning you that old system files will be deleted as a result of the installation. Enter <CR> or y to continue with the installation. 18 The PSDL Installation Menu appears (see Figure 36). Select the appropriate location based on your geographical location.
  • Page 103 The following screen appears (see Figure 38). 21 Remove the software RMD and insert the RMD containing the archived database. Figure 38 Database installation 22 Enter d to transfer the database. Communication Server 1000E Upgrade Option 11C Chassis to Communication Server 1000E...
  • Page 104 Page 104 of 228 Installing the software As this is an upgrade from a small system to a large system, you must select option “d” (not “a”) at this point to ensure the transfer of the small system database and the proper conversion of the TNs from a two-field format a four-field format...
  • Page 105 Install the Small System database from RMD Enter <CR> or a to continue with the database installation. 27 The Install Menu appears (see Figure 43 on page 107). Enter q to quit the Install Tool. Communication Server 1000E Upgrade Option 11C Chassis to Communication Server 1000E...
  • Page 106 Page 106 of 228 Installing the software Figure 43 Install Menu 28 Enter <CR> or y to confirm your selection (see Figure 44). Figure 44 Quit Install Tool NN43041-465 Standard 01.04 July 2007...
  • Page 107 INI000 00000000 02 21 08 00000000 00000000 00000000 00000000 0 ? 00000000 31 The following TN Mapping Summary appears: Note: Mapping summary may vary on a system by system basis Communication Server 1000E Upgrade Option 11C Chassis to Communication Server 1000E...

  • Page 108: Configuring Initial Ip Configuration Data On Mgc

    Page 108 of 228 Installing the software TN MAPPING SUMMARY FOLLOWING SDI DEVICES ARE DELETED SDI:8 SDL5203 End of Procedure Configuring initial IP configuration data on MGC Note: Coordinate all Nars/Bars and NRS changes to ensure that your cutover plan is designed for minimum downtime. The MGC must be given a superloop and shelf reference on the Call Server (see Table 14) Table 14...
  • Page 109 IPR1 <Elan IP address of the shelf 1 MGC card> IPMG_TYP0 mgc ZONE0 1 **** ALL VWG CHANNELS MUST BE OUTED AND RECONFIGURED AFTER IPMG ZONE CHANGE DES0 End of Procedure Communication Server 1000E Upgrade Option 11C Chassis to Communication Server 1000E...
  • Page 110 Page 110 of 228 Installing the software Configuring the MGC Use Procedure 12 to configure the MGC through CLI. Procedure 12 Configuring the MGC through CLI Note: Initial configuration of the MGC is command line ONLY. The MGC is shipped with “gold” software in onboard flash memory. If centralized software upgrade is enabled on the Call Server, the MGC is upgraded automatically (or it can be upgraded manually through LD 143).
  • Page 111 Review the network information and enter “y” to confirm (see Figure 46 on page 112). Figure 46 Network information IP changes require a reboot. Enter “y” at the prompt. Communication Server 1000E Upgrade Option 11C Chassis to Communication Server 1000E...

  • Page 112: Rebooting The Mgc

    Page 112 of 228 Installing the software Do you want to continue? (y/n/[a]bort) : y reboot(-1) has been called... Following the reboot, the MGC connects to the CS and downloads the remaining configuration information. If centralized software upgrade has been enabled, the MGC will upgrade its loadware by downloading it from the CS.

  • Page 113: Loadware Upgrade

    0x86f8bc30 (tMGCInst): Upgrade Application Loadware completed 0x86f8bc30 (tMGCInst): Rebooting MGC to take the upgrade in effect. At this point the IPMGs synchronize with the Call Server. End of Procedure Communication Server 1000E Upgrade Option 11C Chassis to Communication Server 1000E...
  • Page 114 Page 114 of 228 Installing the software NN43041-465 Standard 01.04 July 2007...

  • Page 115: Installing A Signaling Server

    Installing the Signaling Server software ......First boot of a new Nortel CP PM Signaling Server ....

  • Page 116: Introduction

    Installing a Signaling Server Introduction This chapter contains general instructions to install a Nortel CP PM server and detailed instructions to install a legacy Nortel ISP1100 server. This chapter contains no instructions to install an IBM X306m or HP DL320-G4 COTS 1U server.

  • Page 117: Readiness Checklist

    Installing a Signaling Server Page 117 of 228 rack mounting, as opposed to two-post rack mounting for the Nortel ISP1100 server. IMPORTANT! Instructions to install an IBM X306m or HP DL320-G4 COTS 1U server are not included in this chapter. Detailed installation instructions can be...
  • Page 118 • NTDU0606E6 - CP PM Signaling Server 25cm RJ45 Ethernet Cable kit • a DTE-DTE null modem cable (supplied) • for a CS 1000M Nortel CP PM Signaling Server (NTDW66AAE5 model) • NTDW6102E5 - CP PM Signaling Server Hard Drive kit •...

  • Page 119: Installing The Cp Pm Signaling Server Hardware

    Installing the CP PM Signaling Server hardware The Nortel CP PM server is a circuit card, and thus is not mounted in a rack. This section contains instructions for installing a Nortel CP PM Signaling Server in a CS 1000E and a CS 1000M system.
  • Page 120 The NTDW61BAE5 model of the Nortel CP PM server is designed for use in a CS 1000E system. The first task that must be performed is to install the hard drive shipped with the server. For instructions, see "Install the hard drive on a Nortel CP PM Signaling Server"...
  • Page 121 Page 121 of 228 Installation in a CS 1000M system The NTDW66AAE5 model of the Nortel CP PM server is designed for use in a CS 1000M system. The first task that must be performed is to install the hard drive shipped with the server.
  • Page 122 Installing ELAN and TLAN Ethernet ports on the back of a CS 1000M Obtain the special cabling kit (NTDW69AAE5) shipped with the CS 1000M model of the Nortel CP PM Signaling Server (NTDW66AAE5). The NTDW69AAE5 cabling kit should include the items shown in Figure 47.
  • Page 123 Insert the other Ethernet port coupler into the adapter plate. See Figure 49 on page 123. Figure 49 Two Ethernet port couplers in adapter plate Loosely attach screws, washers, and nuts to the Ethernet port adapter plate. See Figure 50. Communication Server 1000E Upgrade Option 11C Chassis to Communication Server 1000E...
  • Page 124 Page 124 of 228 Installing a Signaling Server Figure 50 One Ethernet port coupler in adapter plate Switch off the UEM power supplies. See Figure 51. NN43041-465 Standard 01.04 July 2007...
  • Page 125 Installing a Signaling Server Page 125 of 228 Figure 51 Shut down UEM power supplies Select one of the J2-J5 knock-out plates on the back of the UEM. See Figure 52. Communication Server 1000E Upgrade Option 11C Chassis to Communication Server 1000E...
  • Page 126 Page 126 of 228 Installing a Signaling Server Figure 52 J2-J5 plates on back panel of UEM Knock out the metal plate from selected J2-J5 location. This provides a hole through which the Ethernet patch cables are routed, and to which the Ethernet port adapter plate is attached.See Figure 53.
  • Page 127 Plug the other end of the Ethernet patch cable into one of the Ethernet port couplers mounted in the Ethernet port adapter plate. Label the Ethernet port coupler as ELAN. See Figure 54 and Figure 55. Communication Server 1000E Upgrade Option 11C Chassis to Communication Server 1000E...
  • Page 128 Page 128 of 228 Installing a Signaling Server Figure 54 ELAN connection on faceplate NN43041-465 Standard 01.04 July 2007...
  • Page 129 Plug the other end of the Ethernet patch cable into the remaining Ethernet port coupler mounted in the Ethernet port adapter plate. Label the Ethernet port coupler as TLAN. Communication Server 1000E Upgrade Option 11C Chassis to Communication Server 1000E...
  • Page 130 Page 130 of 228 Installing a Signaling Server See Figure 56 and Figure 57. Figure 56 TLAN connection on faceplate NN43041-465 Standard 01.04 July 2007...
  • Page 131 TLAN connection on Ethernet port coupler 10 Fit the Ethernet port adapter plate into the hole on the back of the UEM and tighten the screws. See Figure 58. Communication Server 1000E Upgrade Option 11C Chassis to Communication Server 1000E...
  • Page 132 Page 132 of 228 Installing a Signaling Server Figure 58 Installed Ethernet port adapter plate 11 Attach the ferrite beads to the Ethernet patch cables.See Figure 59. NN43041-465 Standard 01.04 July 2007...
  • Page 133 19-inch rack. Refer to Signaling Server: Installation and Commissioning (NN43001-312) for additional information. Note: Save the packaging container and packing materials in the event you need to package the server for shipment. Communication Server 1000E Upgrade Option 11C Chassis to Communication Server 1000E...
  • Page 134 Page 134 of 228 Installing a Signaling Server Accessories pouch You require specific hardware to install the Nortel ISP1100 server in a 19-inch rack. This hardware is included in the Nortel ISP1100 server accessories pouch. The accessories pouch must contain the following items: •...
  • Page 135 The load rating for this mounting kit is 50 pounds. If you exceed this limit, damage or injury can occur. Make sure the Nortel ISP1100 server is not plugged in to an electrical outlet. Align the end of the rail with the flange (B) toward the rear of the ISP1100 Signaling Server.
  • Page 136 Page 136 of 228 Installing a Signaling Server Align the screw holes in the rack-mount rail to the mating holes in the side of the ISP1100 Signaling Server chassis. Use three screws (C) on each side. Note: Hand-tighten the screws to prevent cross-threading, then use a Phillips screwdriver to secure them.
  • Page 137 Figure 63 Right hinge mount When the door is attached to the ISP1100 Signaling Server and rack-mount apparatus, it should appear as shown in Figure 64 on page 138. Communication Server 1000E Upgrade Option 11C Chassis to Communication Server 1000E...
  • Page 138 Page 138 of 228 Installing a Signaling Server Figure 64 Snapped-in bezel door End of Procedure Rack-mounting the Nortel ISP1100 server Procedure 15 Rack-mounting a ISP1100 Signaling Server This procedure describes how to install the server in a rack. NN43041-465 Standard 01.04...
  • Page 139 AC outlets, the safety grounding conductor in each power cord provides proper grounding for the ISP1100 Signaling Server only. Provide additional, proper grounding for the rack and other devices installed in it. Communication Server 1000E Upgrade Option 11C Chassis to Communication Server 1000E...
  • Page 140 ISP1100 Signaling Server(s) WARNING OVERCURRENT PROTECTION The Nortel ISP1100 server is designed for an AC line voltage source with up to 20 amperes (A) of over-current protection. If you install the power system for the equipment rack on a branch circuit with more than 20 A of protection, provide supplemental protection for the Nortel ISP1100 server.
  • Page 141 Align the rack-mount brackets on the ISP1100 Signaling Server with the slide rail system on the rack posts. Slide the ISP1100 Signaling Server in place. Refer to Figure 66 on page 142. Communication Server 1000E Upgrade Option 11C Chassis to Communication Server 1000E...
  • Page 142 Page 142 of 228 Installing a Signaling Server Figure 66 Rack-mounting the ISP1100 Signaling Server Tighten the screws through the faceplate of the ISP1100 Signaling Server to the rack-mount bracket. Note: Do not apply excessive torque while tightening the bolts. The bezel door is plastic and does not require or withstand overtightening.

  • Page 143: Connections

    Obtained a serial cable (DTE-DTE null modem cable) to connect the server to a maintenance terminal? Obtained the NTAK19EC cable (if you are connecting a Nortel CP PM server)? This cable adapts the 50-pin MDF connector on the back of the shelf of the Media Gateway, Universal Equipment Module, or 11C cabinet to a 25-pin DB connector.
  • Page 144 The NTDW61BAE5 model of the Nortel CP PM Signaling Server was designed for use in a CS 1000E system. As such, it is inserted into a slot of the Media Gateway (MG 1000E or MG 1000B). The Media Gateway also hosts the Media Gateway Controller (MGC) that has Ethernet ports for connecting to the ELAN and TLAN subnets of your CS 1000 system.
  • Page 145 Installing a Signaling Server Page 145 of 228 Figure 67 Faceplates of the Nortel CP PM server Communication Server 1000E Upgrade Option 11C Chassis to Communication Server 1000E...
  • Page 146 Page 146 of 228 Installing a Signaling Server Procedure 16 Connecting a Nortel CP PM Signaling Server Note: Refer to Figure 67 when performing the following procedure. Establish a maintenance terminal connection at the back of the shelf of the IPMG, IPE cube, or 11C chassis. The com (SDI) port of the CP PM circuit card Signaling Server is routed through the backplane of the shelf to the 50 pin MDF connector on the back of the shelf.
  • Page 147 9600 Bit/s. Other available speeds are 19 200, 38 400, and 115 200 Bits. You can change the port speed using the maintenance terminal. To verify or change the baud rate on a Nortel CP PM Signaling Server, see Signaling Server: Installation and Commissioning (NN43001-312).
  • Page 148 Signaling Server directly to the ELAN and TLAN Ethernet switches from the faceplate ELAN and TLAN Ethernet ports. Complete Procedure 18 to connect a Nortel CP PM Signaling Server (model NTDW66AAE5) to the ELAN and TLAN subnets of a CS 1000M system. IMPORTANT! Connecting a Nortel CP PM Signaling Server to the ELAN and TLAN subnets of a CS 1000M system causes a service disruption.
  • Page 149 TLAN Ethernet switch. End of Procedure Verify or change the baud rate To verify or change the baud rate on a Nortel CP PM Signaling Server, see Signaling Server: Installation and Commissioning (NN43001-312). Connecting an IBM X306m Signaling Server...
  • Page 150 Page 150 of 228 Installing a Signaling Server Figure 68 IBM X306m Signaling Server (rear view) Note: Refer to Figure 68 when performing the following procedure. Procedure 19 Connecting an IBM X306m Signaling Server Connect the Signaling Server to the TLAN subnet. Insert the RJ-45 CAT5 (or better) cable into Port 1 (TLAN network interface) on the back of the Signaling Server.
  • Page 151 End of Procedure Connecting an HP DL320-G4 Signaling Server In geographic regions that are susceptible to electrical storms, Nortel recommends that you plug the HP DL320-G4 Signaling Server into an AC surge suppressor. Figure 69 shows the rear view of the HP DL320-G4 Signaling Server.
  • Page 152 Page 152 of 228 Installing a Signaling Server Procedure 20 Connecting an HP DL320-G4 Signaling Server Connect the Signaling Server to the TLAN subnet. Insert the RJ-45 CAT5 (or better) cable labeled with the number 5 into the port (TLAN network interface) on the back of the Signaling Server.

  • Page 153: Installing The Signaling Server Software

    (to support the internal hard disk drive) • For IBM X306m and HP DL320-G4 Signaling Servers, you must obtain the CS 1000 Release 5.0 Signaling Server Software Install CD. Communication Server 1000E Upgrade Option 11C Chassis to Communication Server 1000E...
  • Page 154 Server to boot from the CD. • For a Nortel CP PM Signaling Server, insert the CS 1000 Release 5.0 Signaling Server Software CF card into the faceplate CF drive and press the RST button on the faceplate of the Signaling Server to trigger a cold boot.
  • Page 155 The VxWorksTM banner screen appears (see Figure 71) followed by system messages indicating that the Signaling Server Software Installation Tool is being loaded from either the Signaling Server Software CD or CF Card. Communication Server 1000E Upgrade Option 11C Chassis to Communication Server 1000E...
  • Page 156 Page 156 of 228 Installing a Signaling Server Figure 71 VxWorks system banner When the Install Tool banner appears (Figure 72), press <CR> to perform system checks and begin software installation. NN43041-465 Standard 01.04 July 2007...
  • Page 157 <a> - Accept the possible risks and continue install. Press <CR> to quit. Upgrade to 1 Gbyte of RAM (see Signaling Server: Installation and Commissioning (NN43001-312)) and restart the Signaling Server Install Tool again. Communication Server 1000E Upgrade Option 11C Chassis to Communication Server 1000E...
  • Page 158 Page 158 of 228 Installing a Signaling Server The system verifies the file systems. • If the hard drive of the Signaling Server is not partitioned, the file systems verification process fails. Upon failure, the menu in Figure 73 appears. Figure 73 File systems verification failure CS 1000 Signaling Server Software Install Tool (sse-x.xx.xx)
  • Page 159 The system summary appears (Figure 75 on page 160). Enter a to continue the installation. Note: For a new installation, the data fields in the system summary are blank. Communication Server 1000E Upgrade Option 11C Chassis to Communication Server 1000E...
  • Page 160 Page 160 of 228 Installing a Signaling Server Figure 75 System Summary CS 1000 Signaling Server Software Install Tool (sse-x.xx.xx) ===================================================================== ------------------------------------------ SYSTEM INFORMATION ------------------------------------------ +================================================================+ Hostname: SS_Node276_Ldr S/W Ver: x.xx.xx Role: Leader Set TPS: Disabled Node ID: Vtrk TPS: Disabled Node IP: NRS Config: Alternate SIP H.323 ID: SS_Node276_Ldr...
  • Page 161 Option a performs options b, c, d, and e. The following sample lines display on the screen: Copying “/cd0/sse37012.p3/disk.sys” to “/u/disk.sys”. Processing the install control file ... “/cd0/sse37012.p3/install.dat” parsed. Communication Server 1000E Upgrade Option 11C Chassis to Communication Server 1000E...
  • Page 162 Page 162 of 228 Installing a Signaling Server The Dependency Lists installation screen appears (Figure 77). Figure 77 Dependency lists installation Press <CR> or enter y to install the dependency lists. The Installation Status Summary screen appears: The Installation status screen appears (Figure 78 on page 163).
  • Page 163 Installing a Signaling Server Page 163 of 228 Figure 78 Installation Status Enter y to start the installation. The screens shown in Figures 79 to 85, which start on page 164, appear. Communication Server 1000E Upgrade Option 11C Chassis to Communication Server 1000E...
  • Page 164 Page 164 of 228 Installing a Signaling Server Figure 79 Installation output CS 1000 Signaling Server Software Install Tool (sse-x.xx.xx) ===================================================================== You have selected to install version x.xx.xx on the system. As this is a new install, all necessary directories and files will be created on the hard disk.
  • Page 165 Copying “/cd0/IPL4xxxx.p2” to “/u/fw/IPL4xxxx.p2”. Copying “/cd0/IPL4xxxx.sa” to “/u/fw/IPL4xxxx.sa”. After the Signaling Server software and system components are installed, the Restore IP configuration screen appears (Figure 83 on page 166). Communication Server 1000E Upgrade Option 11C Chassis to Communication Server 1000E...
  • Page 166 Page 166 of 228 Installing a Signaling Server Figure 83 Restore IP configuration Do one of the following: • If you are migrating a Leader Signaling Server (see "Signaling Server migration" in Signaling Server: Installation and Commissioning (NN43001-312),insert the Removable Media Device (RMD) into the appropriate drive, and press <CR>...
  • Page 167 Signaling Server: Installation and Commissioning (NN43001-312)), select b to bypass the restoration of IP configuration data. The Signaling Server role selection screen appears (Figure 85 on page 168). Communication Server 1000E Upgrade Option 11C Chassis to Communication Server 1000E...
  • Page 168 Page 168 of 228 Installing a Signaling Server Figure 85 Signaling Server role selection CS 1000 Signaling Server Software Install Tool (sse-x.xx.xx) ===================================================================== Note: This step will over-write all existing configuration parameters on this Signaling Server. Please select the role of this Signaling Server. If this Signaling Server will be a Leader then its data networking and IP Telephony parameters must be entered now.
  • Page 169 Please select the application configuration for this Signaling Server. Please enter: <CR> -> <a> - Co-resident (LTPS + VTRK + NRS). <b> - Stand-alone (NRS only - no Call Server). <q> - Quit. Enter Choice> Communication Server 1000E Upgrade Option 11C Chassis to Communication Server 1000E...
  • Page 170 Page 170 of 228 Installing a Signaling Server 11 Configure the application configuration for this Signaling Server. See Figure 87 on page 169. • If the IP Phone TPS, Virtual Trunk TPS, and optional Network Routing Service (NRS) applications are to be enabled on this Signaling Server, enter a at the prompt to configure this Signaling Server as a co-resident Signaling Server.
  • Page 171 Commissioning (NN43001-564) for more information on the NRS. Depending on the application configuration selected, either the NRS type: Coresident Signaling Server screen or the NRS type: Standalone Signaling Server screen appears. Communication Server 1000E Upgrade Option 11C Chassis to Communication Server 1000E...
  • Page 172 Page 172 of 228 Installing a Signaling Server Figure 90 NRS type — co-resident Signaling Server CS 1000 Signaling Server Software Install Tool (sse-x.xx.xx) ===================================================================== Please select the type of Network Routing Service (NRS) for this Signaling Server. Please enter: <CR>...
  • Page 173 ELAN subnet mask: 255.255.255.0 ELAN gateway IP : 192.168.10.1 TLAN IP : 192.168.20.20 TLAN subnet mask: 255.255.255.0 TLAN gateway IP : 192.168.20.1 Node IP : 192.168.10.20 Call Server IP : 192.168.10.10 Communication Server 1000E Upgrade Option 11C Chassis to Communication Server 1000E...
  • Page 174 Page 174 of 228 Installing a Signaling Server Figure 93 Stand-alone Signaling Server configuration CS 1000 Signaling Server Software Install Tool (sse-x.xx.xx) ===================================================================== Please define the data networking parameters for this Standalone Signaling Server. Note that the ELAN parameters are necessary for management access (e.g.
  • Page 175 If c was entered in step 13: — Enter the address of the Primary NRS. — Enter the address of the Alternate NRS. • If d was entered in step 12: Communication Server 1000E Upgrade Option 11C Chassis to Communication Server 1000E...
  • Page 176 Page 176 of 228 Installing a Signaling Server — Enter the address of the Primary NRS (optional). — If you did enter the address of the Primary NRS, enter the address of the Alternate NRS (also optional). The Gatekeeper configuration can be updated later using Element Manager.
  • Page 177 Signaling Server in the Element Manager node configuration web page. 17 To complete the installation, the Installation Status Summary screen appears as shown in Figure 97 on page 178. Communication Server 1000E Upgrade Option 11C Chassis to Communication Server 1000E...
  • Page 178 Page 178 of 228 Installing a Signaling Server Figure 97 Installation Status Summary 18 Press <CR> to exit to the Main Menu (see Figure 98 on page 179). Enter q at the Main Menu to quit the installation process. Figure 99 on page 179 appears.
  • Page 179 Before quitting and rebooting the system, remove all disks (floppy, CDROM) from the drives. Please enter: <CR> -> <m> - Return to previous menu. <q> - Quit and reboot the system. Enter Choice> q Communication Server 1000E Upgrade Option 11C Chassis to Communication Server 1000E...

  • Page 180: First Boot Of A New Nortel Cp Pm Signaling Server

    Nortel CP PM Signaling Servers have CS 1000 Release 5.0 software, applications, operating system, and web files preloaded on the hard drive when they are shipped. On the first boot of a Nortel CP PM Signaling Server, the Signaling Server Software Installation Tool prompts you to enter basic system configuration parameters.
  • Page 181 #### Communication Server 1000 Software `#########` ####` #######` ##### Copyright 2002 – 2006 `####### #####’ ########## `###` ##``########## `######################## `######################## ###########################`` ````````` ````####```` Please press <CR> when ready ... <CR> Communication Server 1000E Upgrade Option 11C Chassis to Communication Server 1000E...
  • Page 182 Page 182 of 228 Installing a Signaling Server Press <CR> to continue with the configuration. The Restore IP configuration screen appears (Figure 101). Figure 101 Restore IP configuration Enter b at the prompt to bypass the restore of IP configuration data. The CP PM board location screen appears (Figure 102).
  • Page 183 Leader Signaling Server in the IP Telephony node, enter b at the prompt to configure this Signaling Server as Follower. The Follower Signaling Server configuration screen appears (Figure 104). Go to step 15 on page 175. Communication Server 1000E Upgrade Option 11C Chassis to Communication Server 1000E...
  • Page 184 Page 184 of 228 Installing a Signaling Server Figure 104 Follower Signaling Server configuration CS 1000 Signaling Server Software Install Tool (sse-x.xx.xx) ======================================================================= This Follower Signaling Server will obtain its data network and IP telephony configuration from the Leader Signaling Server at boot. To identify this Signaling Server, please enter a Hostname.
  • Page 185 Depending on the application configuration selected, either the NRS type: co-resident Signaling Server screen (Figure 106 on page 186) or the NRS type: standalone Signaling Server screen (Figure 107 on page 186) appears. Communication Server 1000E Upgrade Option 11C Chassis to Communication Server 1000E...
  • Page 186 Page 186 of 228 Installing a Signaling Server Figure 106 Standalone Signaling Server - NRS CS 1000 Signaling Server Software Install Tool (sse-x.xx.xx) ===================================================================== Please select the Network Routing Service (NRS) configuration for this Signaling Server. Please enter: <CR> -> <a> - H.323 Gatekeeper and SIP Redirect/Proxy Server. <b>...
  • Page 187 This Follower Signaling Server will obtain its data network and IP telephony configuration from the Leader Signaling Server at boot. To identify this Signaling Server, please enter a Hostname. Hostname : SS_Node276_Ldr Communication Server 1000E Upgrade Option 11C Chassis to Communication Server 1000E...
  • Page 188 Page 188 of 228 Installing a Signaling Server Figure 110 Stand-alone Signaling Server configuration CS 1000 Signaling Server Software Install Tool (sse-x.xx.xx) ===================================================================== Please define the data networking parameters for this Standalone Signaling Server. Note that the ELAN parameters are necessary for management access (e.g.
  • Page 189 This also preconfigures the IP Telephony node files. In Signaling Server: Installation and Commissioning (NN43001-312), the node files are imported to Element Manager for further configuration. Communication Server 1000E Upgrade Option 11C Chassis to Communication Server 1000E...
  • Page 190 Page 190 of 228 Installing a Signaling Server Depending on whether the Signaling Server is configured as Primary, Alternate or Stand-alone, the Primary NRS IP address screen (Figure 112), the Alternate NRS IP address screen (Figure 113), or both in succession (for a Stand-alone Signaling Server) appear.
  • Page 191 Alternate NRS (also optional). The Gatekeeper configuration can be updated later using Element Manager. The IP telephony parameter configuration screen appears (Figure 114). Figure 114 IP Telephony parameter configuration Communication Server 1000E Upgrade Option 11C Chassis to Communication Server 1000E...
  • Page 192 Page 192 of 228 Installing a Signaling Server 12 Press <CR> or enter y to confirm all parameters entered, n to re-enter all parameters, or a letter a through l to change the value of the corresponding system parameter. The configuration screens for a Follower and Standalone Signaling Server - NRS are similar, showing the same list of parameters, specifically: •...
  • Page 193 Page 193 of 228 Figure 115 Install tool 13 Enter q to quit the Install Tool. Confirm to reboot the system. The Installation Tool quit confirmation screen appears (Figure 116). Communication Server 1000E Upgrade Option 11C Chassis to Communication Server 1000E...
  • Page 194 Page 194 of 228 Installing a Signaling Server Figure 116 Installation Tool quit confirmation 14 Enter q to close/terminate the Installation Tool and reboot the Signaling Server. End of Procedure Adding a follower Signaling Server After configuration and reboot, a Follower Signaling Server sends out BOOTP requests and waits for a response.
  • Page 195 Click Login. The System Overview Web page appears. Select IP Network > Nodes: Servers, Media Cards from the navigator. The Node Configuration web page opens, as shown in Figure 117. Communication Server 1000E Upgrade Option 11C Chassis to Communication Server 1000E...
  • Page 196 Page 196 of 228 Installing a Signaling Server Figure 117 Node Configuration web page Click Edit next to the node to which the Follower Signaling Server is to be added. The Edit web page opens, as shown in Figure 118. NN43041-465 Standard 01.04 July 2007...
  • Page 197 Click Add next to Signaling Servers.The section expands to show a list of Signaling Servers and a blank template for entering Signaling Server xxx.xxx.xxx.xxx properties, as shown in Figure 119. Communication Server 1000E Upgrade Option 11C Chassis to Communication Server 1000E...
  • Page 198 Page 198 of 228 Installing a Signaling Server Figure 119 Signaling Server properties template Enter the information corresponding to the Follower Signaling Server. The Role field will automatically revert to Follower once the Follower Signaling Server has been added. NN43041-465 Standard 01.04 July 2007...

  • Page 199: Unpacking Help Files For Virtual Terminal Emulator

    Signaling Server software is installed. To unpack the files, refer to Signaling Server: Installation and Commissioning (NN43001-312). IMPORTANT! Unpacking the Help files takes approximately 20 to 30 minutes. Nortel recommends that you unpack the files during a service outage. Refer to Element Manager: System Administration (NN43001-632) for more information on Element Manager and the Virtual Terminal Emulator.
  • Page 200 Page 200 of 228 Installing a Signaling Server Procedure 24 Logging in to the Signaling Server Before you begin, make sure the DTE–DTE null modem cable (supplied with the Signaling Server) runs between the serial port on the back of the Signaling Server and the maintenance terminal.

  • Page 201: Verifying A Successful Configuration

    Large System Installation and Commissioning (NN43021-310), or Communication Server 1000M and Meridian 1: Small System Installation and Configuration (NN43011-310) for the procedure appropriate to the system. After provisioning, the telephones can call each other. Communication Server 1000E Upgrade Option 11C Chassis to Communication Server 1000E...
  • Page 202 Page 202 of 228 Installing a Signaling Server NN43041-465 Standard 01.04 July 2007...
  • Page 203 IPMG in Element Manager (for instructions on logging in to Element Manager, refer to steps 1 - 3 in Procedure 23 on page 195). Communication Server 1000E Upgrade Option 11C Chassis to Communication Server 1000E...
  • Page 204 Page 204 of 228 Configuring the IPMG Procedure 26 Configuring the IPMG (Element Manager) In Element Manager, select IP Network > Media Gateways. Select the appropriate Superloop Number and Shelf. Click Add. Figure 120 Add IPMG The preceding screen appears (see Figure 120). Enter the IP address, zone number, and the Media Gateway type (in this case, a Media Gateway Controller).
  • Page 205 The Media Gateways screen lists the superloop and shelf numbers, IP address, zone, and type of the recently configured MGC. Click the radio- button next to the superloop. From the drop-down list select Add VGW channels. Communication Server 1000E Upgrade Option 11C Chassis to Communication Server 1000E...
  • Page 206 Page 206 of 228 Configuring the IPMG Figure 122 Media Gateways The following screen appears (see Figure 123): In this screen, select the number of required channels, the Terminal Number (the superloop and shelf numbers of the MGC, the card number, and the unit).
  • Page 207 208 describes how to configure conference TDS for an IPMG using the CLI. To configure conference TDS for IPMG using Element Manager see Procedure 28 on page 209. Communication Server 1000E Upgrade Option 11C Chassis to Communication Server 1000E...
  • Page 208 Page 208 of 228 Configuring the IPMG Procedure 27 Configure conference TDS (CLI) Enter LD 17. >LD 17 CFN000 MEM AVAIL: (U/P): 99278047 USED U P: 4965412 26361 TOT: 104269820 DISK SPACE NEEDED: 20 KBYTES AVAIL: USED: TOT: AVAIL: USED: TOT: TYPE cequ MPED...
  • Page 209 Select the IPMG superloop (see Figure 125). Click the Loops button. Figure 125 Media Gateway configuration The loop configuration page appears. From the drop down menu (see Figure 126 on page 210), select TDS to add a TDS loop. Communication Server 1000E Upgrade Option 11C Chassis to Communication Server 1000E...
  • Page 210 Page 210 of 228 Configuring the IPMG Figure 126 Loop configuration The TDS loop configuration page appears (see Figure 127). Enter the TDS loop number (0 – 255). Figure 127 TDS Loop configuration NN43041-465 Standard 01.04 July 2007...
  • Page 211 Click OK to complete the configuration. The updated loop configuration page appears (see Figure 129). The new Conference loop is displayed. Figure 129 Loop configuration (updated) End of Procedure Communication Server 1000E Upgrade Option 11C Chassis to Communication Server 1000E...
  • Page 212 Page 212 of 228 Configuring the IPMG Configuring DSP Daughterboard Voice gateway channels Procedure 29 describes how to configure DSP Daughterboard Voice gateway channels using the CLI. To configure DSP Daughterboard Voice gateway channels using Element Manager see Procedure 28 on page 209.
  • Page 213 Configuring the IPMG Page 213 of 228 ZONE 004 End of Procedure Communication Server 1000E Upgrade Option 11C Chassis to Communication Server 1000E...
  • Page 214 Page 214 of 228 Configuring the IPMG NN43041-465 Standard 01.04 July 2007...
  • Page 215 Figure 130 on page 216 depicts the configuration of the CS 1000E CP PM system with co-located call servers. Utilizing the dual homing feature of the MGC, the ELAN of the CP PM call server/MGC and the TLAN of the Signaling Server/MGC is dual homed to the Baystack switches.
  • Page 216 LAN links to the switches fails, or the switch is out of service then the dual homing feature allows the CS 1000E CP PM system to continue to function normally. The HSP is connected directly from one CP PM call server to the other CP PM call server and allows for redundancy between call servers.
  • Page 217 Auto Negotiation Completed: YES Actual Line Speed: 1000 Mbps Actual Duplex Mode: Full Duplex LCS HSP STATE is UP Ethernet (gei unit number 1): Internet address: 127.2.0.2 Broadcast address: 127.255.255.255 Communication Server 1000E Upgrade Option 11C Chassis to Communication Server 1000E...
  • Page 218 Page 218 of 228 Appendix A: Upgrading to a High Availability system Ethernet address: 00:c0:8b:07:a5:9f Netmask: 0xff000000; Subnetmask: 0xff000000 39698 packets received; 80156 packets sent 0 input errors; 0 output errors 0 collisions NN43041-465 Standard 01.04 July 2007...
  • Page 219 This section contains information on the following topics: Nortel Technical Assistance Centers......Services available .........
  • Page 220 Page 220 of 228 Appendix B: Technical Assistance service If you purchased a Nortel service program, contact one of the following Nortel Technical Solutions Centers. Table 17 Customer Technical Services (Part 1 of 2) Location Contact Nortel North America Global EnterpriseTechnical Support...
  • Page 221 Telephone: 0 800 449 716 Philippines Telephone: 1 800 1611 0063 or 632 917 4420 Singapore Telephone: 800 616 2004 South Korea Telephone: 0079 8611 2001 Thailand: Telephone: 001 800 611 3007 Communication Server 1000E Upgrade Option 11C Chassis to Communication Server 1000E...
  • Page 222 Page 222 of 228 Appendix B: Technical Assistance service Services available Services available through the Technical Assistance Centers include: • diagnosing and resolving software problems not covered by support documentation • diagnosing and resolving hardware problems not covered by support documentation •...
  • Page 223 • consistently slow dial tone (eight seconds or more delay) Major failure causing Standby CPU out-of-service. potential system degradation Frequent initializations (one per day or more). or outage Disk drive failure. Two sets of disks inoperative. Communication Server 1000E Upgrade Option 11C Chassis to Communication Server 1000E...
  • Page 224 Any questions concerning products. Except as excluded by the provisions of warranty or other agreements with Nortel, a fee for technical assistance may be charged, at rates established by Nortel. Information on rates and conditions for services are available through Nortel sales representatives.
  • Page 225 System number/identification Installed software generic and issue (located on data disk) Modem telephone number and password (if applicable) Seriousness of request (see Tables 18 and 19) Description of assistance required Communication Server 1000E Upgrade Option 11C Chassis to Communication Server 1000E...
  • Page 226 Page 226 of 228 Appendix B: Technical Assistance service NN43041-465 Standard 01.04 July 2007...
  • Page 227 Appendix C: Obtaining software Downloading software from the Nortel website It is not necessary to acquire software media from Nortel to begin a system upgrade. The software is available from the Nortel Software Download website. Keycodes are required in order for the software installation to work.
  • Page 228 Page 228 of 228 Appendix C: Obtaining software The Software Downloads: Software Details Information window opens. Click the link next to File Download. In the Save As window, choose the desired path to save the file to the local disk on the PC and click Save. End of Procedure NN43041-465 Standard 01.04...
  • Page 230 Users must take full responsibility for their applications of any products specified in this document. The information in this document is proprietary to Nortel Networks. Nortel, Nortel (Logo), the Globemark, SL-1, Meridian 1, and Succession are trademarks of Nortel Networks.

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