Nortel 1120E Administration Manual page 125

•
•
Problem: Firmware Download Failure
If you are having trouble downloading firmware, review the following bullets.
•
•
•
•
•
There is a chance of firmware download failure, leaving the IP Phone 1120E
with no valid application code and only the boot loaders. If this happens, the
boot loaders are executed and handle the application download.
Problem: Firmware Conversion Failures
There are four different boot loaders in the FLASH and application load.
Various boot loaders are used to recover the IP Phone 1120E in case of
any failure occurs.
•
•
Copyright © 2008, Nortel Networks
.
To manually enter parameters, use the BKSpace or Clear
Context-sensitive soft keys to edit the default entry. BKSpace deletes
each character as the key is pressed. Clear deletes the entire entry.
Each parameter must have a corresponding entry. An audible beep
indicates a field entry must be made before advancement to the next
parameter.
Is the TFTP IP address correct within the 1120E device settings menu?
Is the IP Phone 1120E connecting to the TFTP server log?
Check any firewall configuration settings to allow TFTP protocol access.
Is the syntax within the 1120e.cfg or 1120eSIP.cfg correct? See
Provisioning file supported sections in the chapter
provisioning server" (page
of the configuration file.
Does DOWNLOAD_MODE = AUTO and is VERSION less than the
current running firmware version? If a file does not download using the
AUTO selection, it is possible the version number is not high enough.
A version number exists permanently on the IP Phone 1120E until a
higher version number is downloaded through the device configuration
file or a "Srvcs -> System -> Erase User Data" selection is invoked on
the IP Phone 1120E.
Check FILENAME. Does this exist on the TFTP server?
Check to make sure your firewall settings allow for the provisioning
protocol (TFTP, FTP, OR HTTP) to go through.
If a conversion fails before anything is written to FLASH, the IP Phone
1120E reboots with the UNIStim Firmware load.
If the firmware download fails while application is being written to
FLASH, there are two possible recovery methods:
SIP Firmware Release 1.1 for IP Phone 1120E Administration
NN43112-300 02.03 Standard
IP Phone 1120E diagnostics 125
25). Supported sections describe the syntax
27 May 2008
"Configure the