Warranty Service - Yanmar 4LHA-HTP Operation Manual

Owner Satisfaction
Your satisfaction and good will are important to your dealer and to us.
Normally, any problems concerning the product will be handled by our dealer's service depart-
ment. If you have a warranty problem that has not been handled to your satisfaction, we
suggest you take the following action:
• Discuss your problem with a member of dealership management. Often complaints can be
quickly resolved at that level. If the problem has already been reviewed with the Service
Manager, contact the owner of the dealership or the General Manager.
• If your problem still has not been resolved to your satisfaction, contact your Yanmar local
Subsidiary Company.
Y A N M A R DIESEL A M E R I C A C O R P .
951 Corporate Grove Drive, Buffalo Grove, IL 60089-4508, U.S.A
T E L
(847)541-1900
FAX (847) 541-2161
Y A N M A R E U R O P E B . V .
Bruegplein 11,1332 BS Almere-De Vaart, P.O. Box 30112,
1303 A C Almere, The Netherlands
T E L :
FAX:
T E L E X : 70732 Y M R A NL
Y A N M A P
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4 f u a s Lane, Shingapore 2263
T E L :
FAX:
T E L E X : R S 35854 YANMAR
We will need the following information in order to assist you:
• Your name, address and telephone number
• Product model and serial number (see the name plate affixed on the engine)
• Date of purchase
• Dealer name and address
• Nature of problem
After reviewing all the facts involved, you will be advised of what action can be taken. Please
bear in mind that your problem will likely be resolved at the dealership, using the dealer's
facilities, equipment and personnel, so it is very important that your initial contact will be with
the dealer.

WARRANTY SERVICE

036-53 24924
036-5324916
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861-5077
861-5189
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