Check the TCP/IP.
Cause
Remedy
Cannot find the selected server. Check the settings.
Cause 1
Remedy 1
Remedy 2
Cause 2
Remedy
Cannot connect to the selected server. Check the settings.
Cause
Remedy 1
Remedy 2
Remedy 3
Remedy 4
13
13-12
Error Messages
The machine's TCP/IP connection is not operating.
Check the IP Address Settings (IP Address, DHCP, RARP, BOOTP) in TCP/IP Settings in
Network Settings in System Settings (from the Additional Functions screen). (See Chapter 3,
"Using a TCP/IP Network," in the Network Guide.)
The IP address that the machine should connect to cannot be determined.
Check the DNS Server Settings in TCP/IP Settings in Network Settings in System Settings
(from the Additional Functions screen). (See Chapter 3, "Using a TCP/IP Network," in the
Network Guide.)
Check whether the DNS server's DNS settings are correct.
If <Login Information> in Register LDAP Server in System Settings (from the Additional
Functions screen) is set to 'Use (security auth.)' for the LDAP server, the machine will not be
able to determine the host name.
Check the DNS Server Settings in TCP/IP Settings in Network Settings in System Settings
(from the Additional Functions screen). (See Chapter 3, "Using a TCP/IP Network," in the
Network Guide.)
The machine cannot connect to the specified IP address/port.
Check the Gateway Address setting in IP Address Settings in TCP/IP Settings in Network
Settings in System Settings (from the Additional Functions screen). (See Chapter 3, "Using a
TCP/IP Network," in the Network Guide.)
Check the Server Address and Port Number in Register LDAP Server in System Settings
(from the Additional Functions screen). (See "Registering an LDAP Server," on p. 11-50.)
Check whether the LDAP server is operating normally.
If <Login Information> in Register LDAP Server in System Settings (from the Additional
Functions screen) is set to 'Use (security auth.)' for the LDAP server, check whether UDP
(User Datagram Protocol) packages are blocked by the filter.