Page 1 User’s Guide...
Page 2 Copyright Copyright © 2001 by Canon, Inc. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual, or otherwise, without the prior written permission of Canon, Inc.
Page 3 For Your Safety (Australia Only) To ensure safe operation the three-pin plug supplied must be inserted only into a standard three-pin power point which is effectively earthed through the normal household wiring. Extension cords used with the equipment must be three-core and be correctly wired to provide connection to earth.
Page 4: Table Of Contents
Contents Chapter 1: Introduction Using Your Documentation ...1-2 Type Conventions Used in This Guide ...1-2 Customer Support...1-3 Important Safety Instructions ...1-4 Chapter 2: Setting Up Unpacking Your Unit ...2-2 Removing Shipping Materials...2-3 Assembling Your Unit...2-4 Making Connections ...2-5 Connecting the Telephone Line and External Devices...2-5 Connecting Your Unit to a PC...2-7 Connecting the Power Cord ...2-8 Main Components of Your Unit...2-9...
Page 5 Printable Areas ...5-3 Selecting Print Media...5-4 Setting the Paper Thickness Lever...5-6 Loading Paper ...5-7 Loading Envelopes ...5-8 Using Canon Specialty Print Media ...5-10 Specialty Print Media Guidelines...5-10 Printing on High Resolution Paper...5-11 Using the Cleaning Sheet ...5-11 Printing on Fabric Sheets ...5-13 Printing on Banner Paper ...5-14...
Page 6 Redialling When the Line is Busy...7-10 Manual Redialling ...7-10 Cancelling Manual Redialling ...7-10 Automatic Redialling ...7-10 What is Automatic Redialling? ...7-10 Cancelling Automatic Redialling ...7-11 Setting the Options for Automatic Redialling ...7-11 Sequential Broadcasting...7-13 Sending a Document to More Than One Destination ...7-13 Sending a Document Using Group Dialling...7-15 Delayed Sending ...7-15 Sending Other Documents While Your Unit is Set for...
Page 7 RX (Reception) REPORT ...11-5 Chapter 12: Maintenance Periodic Cleaning...12-2 Cleaning the Unit’s Exterior ...12-2 Cleaning the Unit’s Interior ...12-3 Cleaning Inside the Printer Cover ...12-3 Cleaning the Scanner Components ...12-5 Cleaning the Rollers ...12-6 BJ Cartridge...12-7 BJ Cartridges and BJ Tanks ...12-7 When to Replace a BJ Cartridge or BJ Tank...12-8...
Page 8 Understanding the Menu System ...14-2 Accessing the Menus ...14-2 User Settings Menu ...14-4 Report Settings Menu ...14-5 TX (Transmission) Settings Menu ...14-6 RX (Reception) Settings Menu ...14-7 Printer Settings Menu ...14-8 System Settings Menu...14-9 Appendix A: Specifications General Specifications ...A-2 Facsimile ...A-3 Copier ...A-3 Telephone ...A-4...
Page 9: Introduction
Chapter 1 Introduction Using Your Documentation ...1-2 Type Conventions Used in This Guide...1-2 Customer Support ...1-3 Important Safety Instructions...1-4 Chapter 1 Introduction...
Page 10: Using Your Documentation
Using Your Documentation Your unit includes the following documentation: • This guide: Provides detailed information on how to set up, operate, maintain, and troubleshoot your unit. • MultiPASS Suite for Windows This guide, included in the CD-ROM, describes how to use your unit to fax, print, and scan from within your PC’s Windows Type Conventions Used in This Guide Please read the list below of symbols, terms, and abbreviations used in this guide.
Page 11: Customer Support
Chapter 13. If you cannot solve the problem or if you think your unit needs servicing, contact your local authorised Canon dealer or the Canon help line. Chapter 1...
Page 12: Important Safety Instructions
Never attempt to disassemble the unit: opening and removing its interior covers will expose you to dangerous voltages and other risks. For all service, contact your local authorised Canon dealer or the Canon help line. Handling and Maintenance • Follow all warnings and instructions marked on the unit.
Page 13 • Unplug the unit from the wall outlet and refer service to qualified personnel under the following conditions: – When the power cord or plug is damaged or frayed. – If liquid has spilled into the unit. – If the unit has been exposed to rain or water. –...
Page 14 • Do not stack boxes or furniture around the power outlet. Keep the area free so you can reach the outlet quickly. If you notice anything unusual (smoke, strange odours, noises) around the unit, unplug it immediately. Contact your local authorised Canon dealer or the Canon help line.
Page 15: Chapter 2 Setting Up
Unpacking Your Unit ...2-2 Removing Shipping Materials...2-3 Assembling Your Unit ...2-4 Making Connections ...2-5 Connecting the Telephone Line and External Devices...2-5 Connecting Your Unit to a PC ...2-7 Connecting the Power Cord ...2-8 Main Components of Your Unit ...2-9 Operation Panel...2-10 One-Touch Speed Dialling/Special Function Buttons...2-11 Installing the BJ Cartridge...2-12 Guidelines...2-12...
Page 16: Unpacking Your Unit
Please note that the items included with your unit may vary depending on the country of purchase. • If any items are damaged or missing, notify your local authorised Canon dealer or the Canon help line immediately. • In addition to the items shipped with your unit, you will need to purchase a printer cable to connect your unit to a PC.
Page 17: Removing Shipping Materials
Open the document tray*, then remove the shipping tapes and protective sheet. Open the printer cover, then remove the shipping tape from the side of the unit. Close the printer cover and document tray.
Page 18: Assembling Your Unit
Assembling Your Unit Follow this procedure to assemble your unit: Hold the document support so that it curves towards the back of the unit and fit the tabs on the support into the slots above the ADF. Australia and New Zealand Only Hold the extension as shown and slide it into the rails on the back of the document tray.
Page 19: Making Connections
Making Connections Connecting the Telephone Line and External Devices Your unit has three jacks on the side for connection of the following: • Telephone line • Handset* or telephone • Extension phone (i.e. an additional telephone that you may wish to place away from your unit to answer calls from a different location), answering machine, or data modem.
Page 20 • Canon cannot guarantee that all answering machines will be compatible with your unit, due to varying specifications. • If you have connected an external device to your unit, be sure to select the correct receive mode. (1 Chapter 8) •...
Page 21: Connecting Your Unit To A Pc
-compatible parallel cable (IEEE 1284-compliant) no longer than 2 metres -or- • A USB cable no longer than 5 metres You can purchase either of these cables from your local authorised Canon dealer. Follow this procedure to connect the appropriate cable: Connecting a USB Cable...
Page 22: Connecting The Power Cord
Connecting the Power Cord Before connecting the power cord, 1 Power Supply, p. 1-6. Follow this procedure to connect the power cord: Connect the supplied power cord to the power cord connector. Then connect the other end into a properly grounded 200–240 V AC three- prong outlet.* The unit has no power switch, so its power is on as long as it is plugged in.
Page 23: Main Components Of Your Unit
Main Components of Your Unit Please note that your unit may differ from the illustration below. ADF (AUTOMATIC DOCUMENT FEEDER) and PRINTER COVER PAPER GUIDE DOCUMENT GUIDES EXTENSION DOCUMENT TRAY HANDSET PAPER OUTPUT GUIDES Chapter 2 DOCUMENT SUPPORT PAPER REST...
Page 24: Operation Panel
Operation Panel Numeric Buttons (1 p. 3-3) PQRS WXYZ R (Redial)/Pause Button (1 pp. 7-10, 9-2) Coded Dial Button (1 pp. 6-8, 6-12) Colour/B&W Button (1 pp. 7-2, 7-3, 10-2) Hook Button (1 pp. 7-8, 9-4) 2-10 Setting Up Document Feed Lever (1 p.
Page 25: One-Touch Speed Dialling/Special Function Buttons
One-Touch Speed Dialling/Special Function Buttons The buttons on the right of the operation panel have the following two functions: • One-Touch Speed Dialling Buttons (1 pp. 6-5, 6-12) When the Function button’s light is off, the buttons marked 01 to 12 can be used for one-touch speed dialling.
Page 26: Installing The Bj Cartridge
Installing the BJ Cartridge Install the BJ cartridge as explained in this section. For additional information on BJ cartridges and tanks, and for instructions on replacing, 1 p. 12-7. Guidelines Follow these guidelines to ensure optimum performance of your BJ cartridges and tanks: •...
Page 27: Installing The Bj Cartridge In Your Unit
Open the document tray.* Lift the document guides to open the printer cover. • If the printer cover does not open easily, slide the document guides outwards and then open the printer cover. * Hong Kong, Singapore, and Malaysia only.
Page 28 When you plug in your unit for the first time, the cartridge holder automatically moves to the centre of the unit so you can install the BJ cartridge. If this does not happen, press C (inside the unit). • Do not try to manually move or stop the cartridge holder since this may damage the unit.
Page 29 Do not try to manually move or stop the cartridge holder since this may damage the unit. Close the printer cover. Close the document tray.* If you need to unplug the unit, wait until it is in standby mode (time and receive mode displayed in the LCD).
Page 30: Loading Paper
Loading Paper This section describes how to load plain paper in the multi-purpose tray so that you can begin using your unit. For complete details on the different print media you can use, and for instructions on selecting and loading other print media, 1 Chapter 5. Paper Guidelines •...
Page 31 • The capacity of the output tray is 50 sheets of paper. To prevent paper jams, remove paper from the output tray before the count reaches 50. • Let the paper run out before refilling the multi-purpose tray. Avoid mixing new stock with paper already loaded.
Page 32: Loading Paper In The Multi-Purpose Tray
Loading Paper in the Multi-Purpose Tray Follow this procedure to load paper in the multi-purpose tray: Make sure the paper thickness lever is set to p (left). • For details, 1 p. 5-6. Do not set the paper thickness lever while the unit is printing since this will cause problems.
Page 33: Testing Your Unit
Testing Your Unit After you have assembled your unit, installed the BJ cartridge, and loaded the paper, you can make sure your unit is printing properly by making several copies of a document. (1 p.10-2) If you have problems printing, 1 Chapter 13. Chapter 2 2-19 Setting Up...
Page 34 2-20 Setting Up Chapter 2...
Page 35: Chapter 3 Registering Information
Methods of Registering Information in Your Unit ...3-2 Guidelines for Entering Numbers, Letters, and Symbols ...3-3 Correcting a Mistake ...3-5 Registering Sender Information...3-6 What is Sender Information?...3-6 Entering the Date and Time ...3-7 Registering Your Unit Number and Name ...3-7 Printing a List to Check Information Registered in Your Unit ...3-9 Setting the Telephone Line Type ...3-10 Dialling Through a Switchboard ...3-11...
Page 36: Methods Of Registering Information In Your Unit
Methods of Registering Information in Your Unit To customise your unit to your particular needs, you can adjust the general operation, sending, receiving, printing, system settings, and speed dialling settings. There are two methods of adjusting these settings: Method 1: Using the unit operation panel You can adjust settings directly via the operation panel of your unit.
Page 37: Guidelines For Entering Numbers, Letters, And Symbols
Guidelines for Entering Numbers, Letters, and Symbols When you come to a step that requires you to enter a name or number, refer to the table below to determine which numeric button to press for the character you want: Button Uppercase Letter Mode (:A) A B C Å...
Page 38 Changing Between Number and Letter Modes Press T to select number mode (:1), uppercase letter mode (:A), or lowercase letter mode (:a). Entering Letters Press T to switch to uppercase letter mode (:A) or lowercase letter mode (:a). Press the numeric button that contains the letter you want.
Page 39: Correcting A Mistake
Use l or r to move the cursor under the incorrect character. Use the numeric buttons to enter the correct character over the incorrect character. When you have finished making corrections, press Set to register your new entry. Chapter 3 #– CANEN CANON Registering Information...
Page 40: Registering Sender Information
TELEPHONE BOOLE (945 13) 51617 – FAX 123456 Our Ref. 350/PJC/EAC DESTINATION If you used memory sending and dialled the fax number using speed dialling, the other party’s name appears here. CANON CANADA PAGE NUMBER The page number of the fax. Chapter 3...
Page 41: Entering The Date And Time
Entering the Date and Time Follow this procedure to set the current date and time: Press Function. Press Data Registration. Press Set three times. • The date and time currently set for the unit are displayed. Use the numeric buttons to enter the correct day, month, year, and time in this order.
Page 42 Use d or u to select UNIT TELEPHONE #. Press Set. Use the numeric buttons to enter your fax/ telephone number (max. 20 digits, including spaces). • To enter a space, press Space. • To enter a plus sign (+) before the number, press Tone/+.
Page 43: Printing A List To Check Information Registered In Your Unit
CALLING VOLUME KEYPAD VOLUME ALARM VOLUME LINE MONITOR VOL. RX CALL LEVEL TEL LINE TYPE Chapter 3 ACTIVITY REPORT USER DATA LIST PRINTING REPORT CANON **************************** USER’S DATA LIST **************************** 123 4567 CANON OUTSIDE IMAGE STANDARD HIGH TOUCH TONE Registering Information...
Page 44: Setting The Telephone Line Type
Setting the Telephone Line Type Before using your unit, you need to make sure it is set for your telephone line type*. If you are unsure of your telephone line type, check with your local telephone company. Follow this procedure if you need to change the telephone line type setting: Press Function.
Page 45: Dialling Through A Switchboard
Dialling Through a Switchboard A PBX (Private Branch Exchange) is an on-site telephone switchboard. If your unit is connected through a PBX or other telephone switching system, you have to dial the outside line access number first, and then the number of the party you are calling. To facilitate this procedure, you can register the access type and the outside line access number under the R button so that you only need to press Function and R before dialling the fax/telephone number you want to reach.
Page 46 If you selected HOOKING in step 8: Press Set. Press Stop to return to standby mode. If you selected PREFIX in step 8: Press Set. Use the numeric buttons to enter the outside line access number (max. 20 digits). Press R (Redial)/Pause to enter a pause. Press Set.
Page 47: Chapter 4 Document Handling
Document Requirements ...4-2 Scanned Area of a Document ...4-3 Loading Documents ...4-4 Problems With Multipage Documents ...4-6 Adding Pages to the Document ...4-6 Chapter 4 Chapter 4 Document Handling Document Handling...
Page 48: Document Requirements
Document Requirements The documents you load into the ADF for all operations must meet the requirements shown in the table below. Depending on your document, select automatic or manual document feed with the document feed lever located at the top of the operation panel. a (Automatic Document Feed) Type of Multipage documents of the same...
Page 49: Scanned Area Of A Document
Problem Documents • To prevent document jams in the ADF, do not use any of the following: – Wrinkled or creased paper – Curled or rolled paper – Torn paper • Remove all fasteners (staples, paper clips, etc.) before loading the document into the ADF.
Page 50: Loading Documents
Loading Documents Follow this procedure to load documents into the ADF: Open the document tray.* Set the document feed lever to a (automatic) or m (manual) document feed. • If you are unsure which to select, 1 p. 4-2. Adjust the document guides to the width of the document.
Page 51 When you have finished scanning your document, be sure to slide the document guides outwards. Leaving the document guides near the centre of the ADF may obstruct opening the printer cover, and cause damage to the unit. Chapter 4 (Automatic document feed)
Page 52: Problems With Multipage Documents
Problems With Multipage Documents If you have trouble feeding multipage documents into the ADF, remove the stack and tap it on a flat surface to even the edges. Then “slant” the stack so that its front edge is bevelled, and insert the stack into the ADF. To avoid feeding problems, make sure the document meets the document requirements.
Page 53: Chapter 5 Paper Handling
Printable Areas ...5-3 Selecting Print Media ...5-4 Setting the Paper Thickness Lever...5-6 Loading Paper...5-7 Loading Envelopes...5-8 Using Canon Specialty Print Media ...5-10 Specialty Print Media Guidelines...5-10 Printing on High Resolution Paper ...5-11 Using the Cleaning Sheet...5-11 Printing on Fabric Sheets ...5-13 Printing on Banner Paper ...5-14...
Page 54: Print Media Requirements
Print Media Requirements You can stack the following media in the multi-purpose tray: Thickness Print Media Size Plain paper (210 297 mm/ 8.27 11.69 in.) Letter (215.9 279.4 mm/ 11 in.) Legal (215.9 355.6 mm/ 14 in.) Envelopes European DL (220 110 mm/ 8.66...
Page 55: Printable Areas
* The length of the lower margin varies depending on the printing conditions: – 7 mm for black & white printing when not using the printer driver (4 mm when printing from memory). – 16 mm for black & white and colour printing when using the printer driver.
Page 56: Selecting Print Media
• Be sure to test print media before purchasing large quantities. • For Canon print media, be sure to purchase the recommended print media types. (1 below) Plain Paper Your unit supports A4-, letter-, and legal-size paper in portrait orientation.
Page 57 Do not use normal transparencies in the unit as they do not absorb ink and may cause ink to run. Starter Kit Contains an assortment of different papers for you to try out. Photo Kit Contains a Photo BJ cartridge, a BJ cartridge container, and 60 sheets of Canon High Resolution Paper. Chapter 5 Paper Handling...
Page 58: Setting The Paper Thickness Lever
Follow this procedure to set the paper thickness lever: Open the document tray.* Lift the document guides to open the printer cover. • If the printer cover does not open easily, slide the document guides outwards and then open the printer cover. Press C.
Page 59: Loading Paper
This process takes about 55 seconds.* Do not try to manually move or stop the cartridge holder since this may damage the unit. Close the printer cover. Close the document tray.** Loading Paper For details on loading paper in the multi-purpose tray, 1 p. 2-18.
Page 60: Loading Envelopes
Loading Envelopes You can load up to 10 envelopes in the multi-purpose tray. For details on the types of envelopes you can load, 1 pp. 5-2, 5-4. Follow this procedure to load envelopes in the multi-purpose tray: Make sure the paper thickness lever is set to (right).
Page 61 Run a pen or other rounded object along the back flaps to flatten them. • The flaps should not bulge more than 5 mm. Insert the stack of envelopes into the multi-purpose tray q, and align the right edge of the stack with the right side of the multi-purpose tray.
Page 62: Using Canon Specialty Print Media
Using Canon Specialty Print Media Specialty Print Media Guidelines Be sure to read any instructions that come with your Canon specialty print media, as these provide important information on how to achieve the highest print quality. Follow these guidelines: • When feeding transparencies or back print film, remove each sheet after it is delivered, being careful not to touch any surfaces.
Page 63: Printing On High Resolution Paper
Printing on High Resolution Paper To load high resolution paper in your unit, follow the same procedure as for loading paper in the multi-purpose tray (1 p. 2-18). However, before printing, be sure to raise both paper output guides as shown below: The paper output guides support the printed sheet as it exits the unit.
Page 64 Remove the backings from the two tapes on the cleaning sheet. With the sticky side towards you and going into the multi-purpose tray first, insert the cleaning sheet into the multi- purpose tray q, and align the right edge of the sheet with the right side of the multi-purpose tray.
Page 65: Printing On Fabric Sheets
Canon Fabric Sheet FS-101 comes with a booklet that describes special handling procedures. Be sure to read this booklet for special information on fabric sheets. • Do not use the fixing agent provided with the Canon Fabric Sheet FS-101. This agent is not necessary when printing with your unit.
Page 66: Printing On Banner Paper
Banner paper is a continuous sheet of paper with perforations at equal distances along its length, where it can be cut to the length required. For best results, use Canon Banner Paper. You can print banners from two to six sheets in length.
Page 67 Raise both paper output guides. • You can hold the document tray up for easy access to the paper output guides.* Make sure the paper thickness lever is set to e (right). • For details, 1 p. 5-6. Do not set the paper thickness lever while the unit is printing since this will cause problems.
Page 68 Your unit is now ready to print. Set your PC to print on the banner paper. • Allow the paper to flow over the edge of the table as it exits the unit. Be sure to lower the paper output guides when you finish printing on banner paper. 5-16 Paper Handling Chapter 5...
Page 69: Chapter 6 Speed Dialling
What is Speed Dialling?...6-2 Speed Dialling Methods ...6-2 One-Touch Speed Dialling ...6-3 Registering Numbers for One-Touch Speed Dialling ...6-3 Using One-Touch Speed Dialling ...6-5 Coded Speed Dialling...6-6 Registering Numbers for Coded Speed Dialling ...6-6 Using Coded Speed Dialling ...6-8 Group Dialling...6-9 Creating Groups ...6-9 Using Group Dialling ...6-12 Speed Dialling Lists ...6-13...
Page 70: What Is Speed Dialling
What is Speed Dialling? Speed dialling allows you to simplify dialling procedures by registering a fax/telephone number(s) and name under a button or code. You can then dial that number by pressing only one or a few buttons. Speed Dialling Methods The three speed dialling methods available with your unit are as follows: One-Touch Speed Dialling (2 p.
Page 71: One-Touch Speed Dialling
One-Touch Speed Dialling Registering Numbers for One-Touch Speed Dialling One-touch speed dialling allows you to dial a fax/telephone number at the press of one button. You can register up to 12 fax/telephone numbers; one for every one-touch speed dialling button on the operation panel. You can also register fax/telephone numbers for one-touch speed dialling from the MultiPASS Suite.
Page 72 (1 p. 6-13). Keep this list near your unit so you can refer to it when dialling. Speed Dialling TEL=20 545 8545_ DATA ENTRY OK NAME Canon EUROPA DATA ENTRY OK 15:00 FaxOnly Chapter 6...
Page 73: Using One-Touch Speed Dialling
Using One-Touch Speed Dialling To use this feature, you must first register a number for one-touch speed dialling. (1 p. 6-3) Follow this procedure to send documents using one-touch speed dialling: Open the document tray.* Adjust the document feed lever for the document you are loading.
Page 74: Coded Speed Dialling
Coded Speed Dialling Registering Numbers for Coded Speed Dialling Coded speed dialling allows you to dial a fax/telephone number by pressing only three buttons. First you press Coded Dial and then you enter a two-digit code under which you have registered a fax/telephone number. You can register up to 100 different fax/telephone numbers for coded speed dialling.
Page 75 (1 p. 6-13). Keep this list near your unit so you can refer to it when dialling. Chapter 6 TEL=3 3758 2111_ DATA ENTRY OK NAME Canon Inc. DATA ENTRY OK A02= 15:00 FaxOnly Speed Dialling...
Page 76: Using Coded Speed Dialling
Using Coded Speed Dialling To use this feature, you must first register a number for coded speed dialling. (1 p. 6-6) Follow this procedure to send documents using coded speed dialling: Open the document tray.* Adjust the document feed lever for the document you are loading.
Page 77: Group Dialling
Group Dialling Creating Groups If you frequently send documents to a same group of fax numbers, you can create a group of these numbers and register them under a speed dialling button or code. This enables you to press a single one-touch speed dialling button, or press Coded Dial and enter a two-digit code to send the same document to all the fax numbers in the group.
Page 78 To register a group under a coded speed dialling code: Press Coded Dial, then use the numeric buttons to enter the code under which you want to register the group (00 to 99). • If a coded speed dialling code has already been registered, CODED SPEED or GROUP DIAL appears.
Page 79 You can print the GROUP DIAL LIST showing all the numbers and names registered for group dialling (1 p. 6-13). Keep this list near your unit so you can refer to it when dialling. Chapter 6 NAME Canon GROUP 2_ :1 DATA ENTRY OK 04=1-TOUCH SPD 15:00...
Page 80: Using Group Dialling
Using Group Dialling To use this feature, you must first register a group of fax numbers for one-touch or coded speed dialling. (1 p. 6-9) Follow this procedure to send a document to a group of destinations registered under a one-touch speed dialling button or coded speed dialling code: Open the document tray.* Adjust the document feed lever for the...
Page 81: Speed Dialling Lists
Speed Dialling Lists You can print lists of fax/telephone numbers registered for speed dialling. Keep these lists near your unit so you can refer to them when dialling. Printing Speed Dialling Lists Follow this procedure to print speed dialling lists: Press Function.
Page 82: Coded Speed Dial List
03 3758 2111 516p488 6700 81 773 3173 UNSORTED LIST: DESTINATIONS LISTED IN CODE ORDER. GROUP DIAL LIST 27/12 2001 17:23 FAX 123 4567 03] Canon GROUP 2 21] Canon GROUP 1 6-14 Speed Dialling CANON *********************************** CANON 1-TOUCH SPD DIAL LIST...
Page 83: Chapter 7 Sending Faxes
Preparing to Send a Fax ...7-2 Documents You Can Fax...7-2 Adjusting the Quality of Your Faxes ...7-2 Setting Colour or Black & White Transmission ...7-2 Setting the Scanning Resolution ...7-3 Setting the Scanning Contrast ...7-4 Dialling Methods ...7-5 Sending Methods...7-6 Memory Sending ...7-6 Manual Sending Via the Handset...7-7 Cancelling Sending ...7-9...
Page 84: Preparing To Send A Fax
1 Chapter 4. Adjusting the Quality of Your Faxes Canon’s Ultra High Quality (UHQ that are very close to the quality of the original. Your unit allows you to send a document in colour or black & white, and to adjust the resolution and contrast to best suit your particular document.
Page 85: Setting The Scanning Resolution
Setting the Scanning Resolution Resolution is a measure of the fineness or clarity of a printout. Low resolutions may cause text and graphics to have a jagged appearance, while higher resolutions provide smoother curves and lines, crisp text and graphics, and a better match to traditional typeface designs.
Page 86: Setting The Scanning Contrast
Setting the Scanning Contrast Contrast is the difference in brightness between the lightest and darkest parts of a printed document. You can adjust the contrast your unit uses to send or copy black & white documents. Adjust according to how light or dark your document is. You can also set the scanning contrast for sending from the MultiPASS Suite.
Page 87: Dialling Methods
Dialling Methods There are several ways of dialling the number of the party you want to send to. They are as follows: • Regular Dialling Dial a fax number by using the numeric buttons, just like dialling a telephone number. •...
Page 88: Sending Methods
• If you must first dial a digit to get an outside line (“9”, for example), add a pause after that digit by pressing R (Redial)/Pause. * Based on Canon FAX Standard Chart No. 1, standard mode. ** Hong Kong, Singapore, and Malaysia only. Sending Faxes...
Page 89: Manual Sending Via The Handset
Press Start to begin scanning for sending, or if you used speed dialling, wait a few seconds for the unit to begin scanning automatically. • If you prefer the unit never to scan a document automatically after a few seconds, disable the TIME OUT setting.
Page 90 Press Hook. • You can also lift the handset instead of pressing Hook. Dial the other party’s fax/telephone number. • For dialling methods, 1 p. 7-5. • If you make a mistake during dialling, press Hook or hang up the handset and start again from step 4.
Page 91: Cancelling Sending
Cancelling Sending Follow this procedure if you want to stop sending a document before transmission is completed: Cancel manual sending via the handset as follows: Press Stop. • The transmission is cancelled. • The unit prints an ERROR TX REPORT. (1 p.
Page 92: Redialling When The Line Is Busy
Redialling When the Line is Busy There are two methods of redialling: Manual redialling and Automatic redialling. This section explains these two methods. Manual Redialling Press R (Redial)/Pause to dial the last number you dialled with the numeric buttons. (This starts redialling regardless of whether automatic redialling is enabled.) Cancelling Manual Redialling To cancel manual redialling, press Stop.
Page 93: Cancelling Automatic Redialling
Cancelling Automatic Redialling Automatic redialling cannot be cancelled with the Stop button while the unit is waiting to redial. Follow this procedure to cancel automatic redialling: Wait until the unit begins redialling. Press Stop. • The unit asks you to confirm that you want to cancel.
Page 94 Use d or u to select AUTO REDIAL. Press Set. • To disable automatic redialling, use d or u to select OFF, then press Set. Press Stop to return to standby mode. • To enable automatic redialling, use d or u to select ON.
Page 95: Sequential Broadcasting
Sequential Broadcasting Sending a Document to More Than One Destination This feature allows you to scan a document once and send it to several destinations. You can send the document to a maximum of 113 destinations using a combination of the following dialling methods: •...
Page 96 Regular dialling: Use the numeric buttons to enter the fax number, then press Set. • You can only enter one fax number this way. • If you enter an incorrect destination, press Function, then Clear. Then press Function again, and enter the correct destination.
Page 97: Sending A Document Using Group Dialling
Sending a Document Using Group Dialling If you frequently send faxes to the same group of fax numbers, you can create a group of these numbers. Groups are stored under one-touch speed dialling buttons or coded speed dialling codes. For details, 1 p. 6-9. Delayed Sending You can use your unit to send faxes at a preset time.
Page 98: Documents Stored In Memory
0049 7-16 Sending Faxes CANON **************************** DOC. MEMORY LIST **************************** MODE CONNECTION TEL/ID TRANSMIT [A 01] Canon TOKYO TRANSMIT COL [ 04] Canon ITALIA B’CAST 01] Canon CANADA [A 02] Canon FRANCE B’CAST 03] Canon GROUP 2 DOC. MEMORY LIST PRINTING REPORT PGS.
Page 99: Printing A Document In Memory
Printing a Document in Memory Before printing a document, make sure you have the correct BJ cartridge installed. Colour BJ cartridge Black BJ cartridge Photo BJ cartridge Follow this procedure to print a document stored in memory: Press Function. Press Memory Reference. Use d or u to select PRINT DOCUMENT.
Page 100 Press T to print the first page only, or press # to print all pages of the document. • The unit prints the document. • If you are printing a colour document and have the Black BJ cartridge installed, these messages appear: Press T to print the document in black &...
Page 101: Deleting A Document From Memory
Deleting a Document From Memory Follow this procedure to delete a document from memory: Press Function. Press Memory Reference. Use d or u to select DELETE DOCUMENT. Press Set. Use d or u to select the transaction number (TX/RX NO.) of the document you want to delete.
Page 102 7-20 Sending Faxes Chapter 7...
Page 103: Chapter 8 Receiving Faxes
Different Ways to Receive a Fax ...8-2 Receiving Faxes Automatically: FAX ONLY MODE ...8-3 Setting FAX ONLY MODE ...8-3 Receiving Both Faxes and Telephone Calls Automatically: Fax/Tel Mode...8-5 Setting Fax/Tel Mode...8-5 Setting the Options for Fax/Tel Mode...8-6 Receiving Faxes Manually: MANUAL MODE...8-8 Setting MANUAL MODE ...8-8 Receiving a Fax Manually ...8-8 Receiving With an Answering Machine: ANS.MACHINE MODE ...8-10...
Page 104: Different Ways To Receive A Fax
Different Ways to Receive a Fax Your unit provides you with several modes for receiving faxes. To determine which mode best suits your requirements, refer to the table below: Receive Mode Main Use FAX ONLY MODE Fax/Tel Mode Fax/Tel MANUAL MODE ANS.MACHINE Fax/Tel MODE...
Page 105: Receiving Faxes Automatically: Fax Only Mode
Receiving Faxes Automatically: FAX ONLY MODE If you have a separate telephone line for your unit, set FAX ONLY MODE for the unit to answer all calls as fax calls. Setting FAX ONLY MODE Your unit is factory-set to FAX ONLY MODE. If you have not changed the receive mode to Fax/Tel Mode or NET SWITCH*, simply follow this procedure: Press Receive Mode to select FAX ONLY MODE.
Page 106 Press Stop to return to standby mode. Confirm that FaxOnly is displayed in the LCD. • If FaxOnly is not displayed, press Receive Mode to select FAX ONLY MODE. After a few seconds, the LCD returns to standby mode. The unit assumes all incoming calls are from fax machines sending faxes. It receives the documents automatically and disconnects all voice calls.
Page 107: Receiving Both Faxes And Telephone Calls Automatically: Fax/Tel Mode
Receiving Both Faxes and Telephone Calls Automatically: Fax/Tel Mode Set this mode if you want your unit to automatically switch between voice and fax calls. For this mode, you need to connect the handset, a telephone, or an extension phone to your unit.
Page 108: Setting The Options For Fax/Tel Mode
Setting the Options for Fax/Tel Mode If you set Fax/Tel Mode, you can control precisely how the unit handles incoming calls by adjusting the following settings: • Adjust the time the unit takes to check whether a call is from a fax machine or a telephone (RING START TIME setting).
Page 109 Follow this procedure to set the Fax/Tel Mode options: Follow steps 1 to 9 on page 8-5. Press Set. Use the numeric buttons to enter the time the unit waits before ringing when it receives a call. • You can select from 0 to 30 seconds. •...
Page 110: Receiving Faxes Manually: Manual Mode
Receiving Faxes Manually: MANUAL MODE In MANUAL MODE, if you connect the handset, a telephone, or an extension phone to your unit, you can receive voice calls as well as manually activate reception of faxes. You can activate reception from your unit or from the telephone or extension phone connected to the unit (this is called Remote receiving).
Page 111 If you hear a person’s voice: Start your conversation. If the caller wants to send a fax after talking to you, ask them to press the start button on their fax machine. When you hear a slow beep, press Start on the unit to begin receiving the fax.
Page 112: Receiving With An Answering Machine: Ans.machine Mode
Receiving With an Answering Machine: ANS.MACHINE MODE Connecting an answering machine to your unit allows you to receive faxes and telephone messages while you are out. In ANS.MACHINE MODE, your unit allows the answering machine to answer incoming calls, then listens for the fax tone and automatically receives the fax if it detects this tone.
Page 113: Receiving Faxes To The Multipass Suite
Receiving Faxes to the MultiPASS Suite When your PC is on, you can set the MultiPASS Suite to automatically upload incoming faxes from your unit to your PC. (1 Software User’s Guide) When Your PC is Off If you have set the MultiPASS Suite to upload received faxes from your unit to your PC but your PC is off, your unit stores the received faxes in its memory.
Page 114: Receiving In Colour
Use d or u to select COLOUR RX. Press Set. Use d or u to select OFF or ON. Press Set. Press Stop to return to standby mode. 8-12 Receiving Faxes DATA REGSTRATION USER SETTINGS RX SETTINGS ECM RX COLOUR RX PRINTER SETTINGS 15:00 FaxOnly Chapter 8...
Page 115: Receiving While Performing Other Tasks
• If the memory becomes full, you will not be able to receive the remaining pages. Contact the other party and ask them to resend the remainder of the fax. * Based on Canon FAX Standard Chart No. 1, standard mode. Chapter 8...
Page 116: Cancelling Receiving
Cancelling Receiving Follow this procedure if you want to stop receiving a fax before reception is completed: Press Stop. • The unit asks you to confirm that you want to cancel. Press T to cancel receiving. • Receiving is not cancelled until you press T. •...
Page 117: Telstra Faxstream™ Duet (Australia Only)
Telstra FaxStream In Australia, Telstra offers the FaxStream assign two numbers to your line: one for fax and one for telephone. When the fax number is called, the network sends a specific ring tone which your unit recognises and automatically handles as a fax call. If the telephone number is called, a different ring tone is sent out from the network so that the call is handled as a voice call.
Page 118: Network Switch System Operation
Press Set. Press Stop to return to standby mode. When the RX MODE setting is set to NET SWITCH, no other receive mode can be selected with the Receive Mode button. Network Switch System Operation The procedure for using the network switch system is almost the same as when using the unit over a normal telephone line.
Page 119: Telecom Faxability (New Zealand Only)
Telecom FaxAbility (New Zealand Only) In New Zealand, Telecom N.Z. offers the FaxAbility capability. This service allows you to assign two numbers to your line: one for fax and one for telephone. When the fax number is called, the network sends a specific ring tone which your unit recognises and automatically handles as a fax call.
Page 120: Network Switch System Operation
Press Stop to return to standby mode. When the RX MODE setting is set to NET SWITCH, no other receive mode can be selected with the Receive Mode button. Network Switch System Operation The procedure for using the network switch system is almost the same as when using the unit over a normal telephone line.
Page 121 Special Dialling ...9-2 Dialling an Overseas Number (With Pauses) ...9-2 Switching Temporarily to Tone Dialling ...9-4 Confirming a Dial Tone ...9-5 Restricting Use of Your Unit ...9-6 Enabling Restriction of Your Unit ...9-6 Cancelling Restriction of Your Unit ...9-7 Chapter 9 Chapter 9 Special Features Special Features...
Page 122: Special Dialling
Special Dialling Dialling an Overseas Number (With Pauses) When you dial or register an overseas number, you may need to insert a pause within and/or after the number. The length and location of the pause depends on the telephone system of your country. Follow this procedure to dial an overseas number with pauses: Open the document tray.* Adjust the document feed lever for the...
Page 123 Use the numeric buttons to dial the country code, the area code, and the fax/telephone number of the other party. • If you enter the wrong number, press Stop and start again from step 4. If necessary, press R (Redial)/Pause to enter a pause.
Page 124: Switching Temporarily To Tone Dialling
Switching Temporarily to Tone Dialling Many information services for banks, airline reservations, hotel reservations, etc., require tone dialling for their services. If your unit is connected to a rotary pulse line, follow this procedure to set the unit temporarily for tone dialling: Open the document tray.* Press Hook.
Page 125: Confirming A Dial Tone
Confirming a Dial Tone* This feature allows you to set your unit to listen for and detect a dial tone in the middle of a fax/telephone number before dialling the rest of the number. This is called Dial tone detection. Use this feature only when you register a number for speed dialling.
Page 126: Restricting Use Of Your Unit
Restricting Use of Your Unit By enabling the restriction feature of your unit, you can prevent unauthorised people from making calls and sending faxes. Enabling Restriction of Your Unit To restrict use of your unit, you need to enable the LOCK PHONE setting. To prevent access to the LOCK PHONE setting, you need to register a password.
Page 127: Cancelling Restriction Of Your Unit
Press Stop to return to standby mode. Restriction of the unit is now enabled. No one can make calls or send faxes. (This setting does not restrict incoming calls or faxes.) Cancelling Restriction of Your Unit If you have previously set a password and enabled the LOCK PHONE setting, follow this procedure to cancel restriction of your unit: Press Function.
Page 128 Press Set. Press Stop to return to standby mode. Restriction of the unit is disabled. Anyone can make calls or send faxes. Special Features DATE SETUP 15:00 FaxOnly Chapter 9...
Page 129: Chapter 10: Making Copies
Chapter 10 Making Copies Documents You Can Copy...10-2 Copying Documents...10-2 Setting the Length of the Bottom Margin ...10-4 10-1 Chapter 10 Making Copies...
Page 130: Documents You Can Copy
Documents You Can Copy For information on the types of documents you can copy, their requirements, and details on loading documents, 1 Chapter 4. Copying Documents One of your unit’s convenient features is its ability to make high-quality black & white and colour copies.
Page 131 For black & white copying: Make sure the Colour/B&W button’s light is off, then press Image Quality to select the image quality setting you want. • If the Colour/B&W button’s light is on, press Colour/B&W to turn it off. • You can select from the following: –...
Page 132: Setting The Length Of The Bottom Margin
Follow this procedure to set the length of the bottom margin: Press Function. Press Data Registration. Press Set. Use d or u to select PRINTER SETTINGS. Press Set. Use d or u to select BOTTOM MARGIN. Press Set. Use d or u to select the length of the bottom margin for colour copying and colour reception.
Page 133: Chapter 11 Reports And Lists
Chapter 11 Reports and Lists Summary of Lists and Reports ...11-2 ACTIVITY REPORT...11-3 TX (Transmission) REPORT...11-4 MULTI TX/RX (Transaction) REPORT...11-5 RX (Reception) REPORT ...11-5 11-1 Chapter 11 Reports and Lists...
Page 134: Summary Of Lists And Reports
Summary of Lists and Reports The table below shows the lists and reports that can be printed from your unit. Refer to the pages indicated for more details. Report or List USER’S DATA LIST ACTIVITY REPORT TX (Transmission) REPORT RX (Reception) REPORT MULTI TX/RX (Transaction) REPORT DOC.
Page 135: Activity Report
APPEARED ON A ERROR CORRECTION MODE TRANSACTION PREVIOUS REPORT. Chapter 11 CANON *************************** ACTIVITY REPORT *************************** CONNECTION ID MODE Canon CANADA 5001 AUTO RX Canon CANADA 5002 AUTO RX Canon TOKYO 0001 B’CAST Canon AUSTRALIA 0001 B’CAST Canon CANADA 5003 AUTO RX...
Page 136: Tx (Transmission) Report
TRANSMISSION DURATION TRANSMISSION TIME 11-4 Reports and Lists CANON ********************* TX REPORT ********************* 0003 :COLOUR TX 1 432 2060 Canon OPTICS 12/27 14:59 00’00 CANON #018 BUSY/NO SIGNAL *************************** ERROR TX REPORT *************************** TX FUNCTION WAS NOT COMPLETED TX/RX NO...
Page 137: Multi Tx/Rx (Transaction) Report
––––– CANON ********************* RX REPORT ********************* RECEPTION OK TX/RX NO 5004 :COLOUR RX CONNECTION TEL 905 795 1111 CONNECTION ID Canon CANADA ST. TIME 27/12 14:59 USAGE T 01’59 PGS. RESULT Canon CANADA Canon TOKYO Canon FRANCE “:COLOUR RX” INDICATES A COLOUR RECEPTION.
Page 138 11-6 Reports and Lists Chapter 11...
Page 139: Chapter 12 Maintenance
Periodic Cleaning ...12-2 Cleaning the Unit’s Exterior...12-2 Cleaning the Unit’s Interior ...12-3 Cleaning Inside the Printer Cover ...12-3 Cleaning the Scanner Components ...12-5 Cleaning the Rollers ...12-6 BJ Cartridge ...12-7 BJ Cartridges and BJ Tanks ...12-7 When to Replace a BJ Cartridge or BJ Tank ...12-8 Testing and Cleaning the BJ Cartridge Print Head ...12-10...
Page 140: Periodic Cleaning
Periodic Cleaning Your unit requires little periodic maintenance. This section describes the necessary cleaning procedures for your unit. Please note the following before cleaning: • Be sure to disconnect the power cord before cleaning the unit. Since documents in memory are erased when the power is disconnected, print any documents stored in memory before disconnecting the power cord.
Page 141: Cleaning The Unit's Interior
Disconnect the power cord from the unit. Open the document tray.* Lift the document guides to open the printer cover. • If the printer cover does not open easily, slide the document guides outwards and then open the printer cover. Do not touch the components...
Page 142 Check the small black rollers. If they are dirty, clean them with a soft, dry toothbrush. When you are finished, close the printer cover. Close the document tray.* Reconnect the power cord. * Hong Kong, Singapore, and Malaysia only.
Page 143: Cleaning The Scanner Components
Cleaning the Scanner Components Follow this procedure to periodically check and clean the scanner components: Disconnect the power cord from the unit. Open the document tray.* Open the operation panel partially by gently pulling it towards you. • It only opens slightly. While holding the operation panel open, clean these components: Separation guide and separation roller...
Page 144: Cleaning The Rollers
Clean the shaded area of the operation panel. • Dirt and dust particles that collect on the underside of the operation panel affect the quality of the documents you copy or send. Use a clean, soft, dry, lint-free cloth to wipe up paper dust from the areas (shaded) surrounding the separation roller.
Page 145: Bj Cartridge
You can purchase the following BJ cartridges and tanks for use with your unit. Contact your local authorised Canon dealer. For optimum printing results and to avoid printing problems, Canon recommends that you only use the Canon BJ cartridges and tanks described in this guide.
Page 146: When To Replace A Bj Cartridge Or Bj Tank
BCI-21 Colour BJ Tank When to Replace a BJ Cartridge or BJ Tank How frequently you need to replace a BJ cartridge or tank depends on how you use your unit. If you print many graphics, halftones, or greyscales, you will need to replace them more often than if you print mainly text.
Page 147 • To help ensure the maximum life of your BJ cartridges, always follow the guidelines for cartridge maintenance. (1 p. 2-12) • For optimum printing results and to avoid printing problems, Canon recommends that you only use the Canon BJ cartridges and tanks described in this guide.
Page 148: Testing And Cleaning The Bj Cartridge Print Head
Testing and Cleaning the BJ Cartridge Print Head The print head in the BJ cartridge contains nozzles through which ink is propelled onto the paper. To maintain the best possible print quality, these nozzles need to be cleaned from time to time. Your unit is equipped with a print head cleaning function that does this.
Page 149: Cleaning The Bj Cartridge Print Head
Cleaning the BJ Cartridge Print Head If your printouts become faint or streaked, or if their quality otherwise deteriorates, print the nozzle check pattern to see if the print head nozzles are operating properly (1 p. 12-10). If the pattern is broken, missing, or a specific colour is not printed, clean the BJ cartridge print head.
Page 150: Replacing The Bj Cartridge
Make sure the unit is plugged in. Open the document tray.* Lift the document guides to open the printer cover. • If the printer cover does not open easily, slide the document guides outwards and then open the printer cover. Press C.
Page 151 • Do not try to manually move or stop the cartridge holder since this may damage the unit. • Do not touch the components shown or any metal parts since this may adversely affect operation of the unit and/or affect print quality. •...
Page 152 Do not try to manually move or stop the cartridge holder since this may damage the unit. Close the printer cover. Close the document tray.* If you need to unplug the unit, wait until it is in standby mode (time and receive mode displayed in the LCD).
Page 153: Replacing A Bj Tank
Make sure the unit is plugged in. Open the document tray.* Lift the document guides to open the printer cover. • If the printer cover does not open easily, slide the document guides outwards and then open the printer cover. Press C.
Page 154 • Do not try to manually move or stop the cartridge holder since this may damage the unit. • Do not touch the components shown or any metal parts since this may adversely affect operation of the unit and/or affect print quality. •...
Page 155 Remove the new BJ tank from its package, then remove the orange protective cap. • Discard the cap. Never attempt to reattach it to the BJ tank. • Spilled ink can stain any surface; protect yourself and your work area. Do not touch the ink port on the BJ tank.
Page 156 Close the printer cover. Close the document tray.* If you need to unplug the unit, wait until it is in standby mode (time and receive mode displayed in the LCD). Otherwise the cartridge holder may not be in its home position causing the BJ cartridge to remain uncapped and dry out.
Page 157: Chapter 13 Troubleshooting
If You Cannot Solve the Problem...13-2 Clearing Jams ...13-3 Jams in the ADF ...13-3 Jams in the Multi-Purpose Tray...13-4 LCD Messages ...13-5 Paper Feeding Problems ...13-13 Faxing Problems...13-14 Sending Problems ...13-14 Receiving Problems...13-16 Copying Problems...13-19 Telephone Problems ...13-20 Print Quality Problems...13-20 Printing Problems...13-22 General Problems...13-24 If a Power Cut Occurs ...13-26...
Page 158: If You Cannot Solve The Problem
Canon dealer or the Canon help line. Do not attempt to disassemble or repair the unit yourself. If you need to contact Canon directly, make sure you have the following information: • Product name MultiPASS C75 •...
Page 159: Clearing Jams
ADF. If the paper does not pull out easily, do not force it. Contact your local authorised Canon dealer or the Canon help line. When you are finished, close the operation panel by pressing it down from the centre.
Page 160: Jams In The Multi-Purpose Tray
Jams in the Multi-Purpose Tray If print media jams in the multi-purpose tray, the LCD displays CLEAR PAPER JAM. Follow this procedure to clear the jam: You do not need to unplug the unit when clearing paper jams. Close the document tray if necessary.* Gently pull any jammed paper out of the unit as shown.
Page 161: Lcd Messages
LCD Messages The following messages are displayed in the LCD when the unit is performing a function or encounters an error. The error code appears in the ACTIVITY REPORT. (1 p. 11-3) Message Error Code Cause AUTO REDIAL — BLACK INK EMPTY —...
Page 162 BJ cartridge or tanks (1 pp. 12-12, 12-15). When you are finished, press C and close the printer cover. Wait for the unit to return to standby mode. Clean the BJ cartridge print head (1 p. 12-11). If the...
Page 163 The waste ink tank Contact your local (which holds the ink used authorised Canon dealer for print head cleaning) or the Canon help line to may be full. have the waste ink tank replaced immediately. There is a paper jam.
Page 164 Message Error Code Cause COLOUR INK EMPTY CONVERT CLR>B&W? DOC. TOO LONG ECM RX ECM TX INSTALL BC-21e 13-8 Troubleshooting — The Colour BJ tank in the Colour BJ cartridge is empty or its ink may have dried out. — The unit is confirming that it is all right to convert a colour...
Page 165 Message Error Code Cause INSTALL BC-21e (Continued) INSTALL BC21/22e — INSTALL BC21e/20 Chapter 13 Action You tried to print a Replace the BJ cartridge received colour fax with with the Colour BJ the installed Black BJ cartridge (1 p. 12-12). If cartridge.
Page 166 Message Error Code Cause LOAD PAPER MEMORY FULL MEMORY USED nn % NO RX PAPER NO TEL # 13-10 Troubleshooting — The multi-purpose tray is empty. #037 The unit’s memory is full because it has received too many documents, or a very long or detailed document.
Page 167 Message Error Code Cause NOT AVAILABLE #025 PHOTO INK IN USE — PRINT W/ BC-22e? — REC’D IN MEMORY — RECEIVED IN FILE — Chapter 13 Action In manual sending, you Use regular dialling, or entered a speed dialling enter a one-touch speed number that is assigned dialling button or coded to a group.
Page 168 Message Error Code Cause TRY AGAIN IN B&W TX/RX CANCELLED TX/RX NO. nnnn TX/RX NO. nnnn SCANNING P .nnn MEMORY FULL (Three messages toggle.) WAIT COOLING 13-12 Troubleshooting #085 You tried sending a colour document to a machine that does not support colour faxing.
Page 169: Paper Feeding Problems
Paper Feeding Problems Paper does not load. The multi-purpose tray may contain too many sheets. • Make sure the paper stack in the multi-purpose tray does not exceed the paper limit mark (P). (1 p. 2-16) Paper may not be loaded correctly. •...
Page 170: Faxing Problems
Transparencies or back print film do not feed correctly. The transparencies or back print film may not be loaded correctly. • Make sure they are loaded properly (1 p. 2-16). Do not load more than 50 transparencies or 10 back print film sheets in the multi-purpose tray. Repeated paper jams occur.
Page 171 The one-touch speed dialling button or coded speed dialling code you entered may not be registered for the feature you want to use. • Check the one-touch speed dialling button or coded speed dialling code and make sure it is registered correctly. (1 Chapter 6) You dialled or have been provided with an incorrect number.
Page 172: Receiving Problems
Cannot send using Error Correction Mode (ECM). The other party’s fax machine may not support ECM. • If the other party’s fax machine does not support ECM, then the document is sent in normal mode without error checking. ECM may be disabled. •...
Page 173 The unit does not switch automatically between telephone and fax reception. The unit may not be set to switch automatically between telephone and fax reception. • For the unit to switch automatically, the receive mode must be set to Fax/Tel Mode, ANS.MACHINE MODE, or NET SWITCH* (1 Chapter 8).
Page 174 Error Correction Mode (ECM) may be disabled. • Make sure ECM is on. (1 ECM RX, p. 14-7) Faxes do not print. The BJ cartridge or tanks may not be installed properly. • Make sure the BJ cartridge and tanks are installed properly. (1 pp. 2-12, 12-15) •...
Page 175: Copying Problems
Copying Problems The unit will not make a copy. The BJ cartridge or tanks may need to be replaced. • Determine if the problem is with the BJ cartridge or tanks (1 p. 12-8), and replace if necessary. (1 pp. 12-12, 12-15) You may be trying to make copies with the incorrect BJ cartridge installed in the unit.
Page 176: Telephone Problems
Telephone Problems You cannot dial. The telephone line may not be connected properly. • Make sure all line connections are secure. (1 p. 2-5) The power cord may not be plugged in securely. • Check that the power cord is plugged securely into the unit and into the wall outlet (1 p.
Page 177 The printout contains blurred or smudged ink. The print media you are using may not be supported by the unit. • Make sure you are using the recommended print media. (1 p. 5-2) You may be printing on the wrong side of the paper. •...
Page 178: Printing Problems
If the problem is fixed, the Alarm light will turn off, the cartridge holder will move to its home position on the right side of the unit, and the LCD will return to standby mode. If the Alarm light remains lit, contact your local authorised Canon dealer or the Canon help line.
Page 179 (1 pp. 12-12, 12-15) The printed output is not what you expected. The printer cable may not be securely connected to the unit and PC. • Check the printer cable connection. (1 p. 2-7) The printer cable may not be the correct type.
Page 180: General Problems
The unit may be unplugged, not connected to the PC, or have a paper jam. • Make sure the unit is plugged in (1 p. 2-8), and that the printer cable is securely connected to the unit and PC (1 p. 2-7). Clear any paper jams (1 p. 13-4), and make sure paper is loaded properly in the multi-purpose tray.
Page 181 Nothing appears in the LCD. The power cord may not be plugged in securely. • Check that the power cord is plugged securely into the unit and into the wall outlet (1 p. 2-8). If the unit is plugged into a power strip, make sure the power strip is plugged in and turned on.
Page 182: If A Power Cut Occurs
LOAD PAPER. If this occurs, press Resume to return to standby mode. (The MEMORY CLEAR REPORT will not be printed.) 13-26 Troubleshooting CANON ************************************ MEMORY CLEAR REPORT ************************************ MEMORY FILES DELETED MODE CONNECTION TEL/ID 01] Canon CANADA 05] Canon OPTICS [A 32] Canon UK PGS. SET TIME 27/12 16:03 27/12 16:08 Chapter 13...
Page 183: Chapter 14 Summary Of Settings
Understanding the Menu System ...14-2 Accessing the Menus ...14-2 User Settings Menu ...14-4 Report Settings Menu ...14-5 TX (Transmission) Settings Menu...14-6 RX (Reception) Settings Menu ...14-7 Printer Settings Menu ...14-8 System Settings Menu ...14-9 14-1 Chapter 14 Summary of Settings...
Page 184: Understanding The Menu System
–USER SETTINGS (1 p. 14-4) –REPORT SETTINGS (1 p. 14-5) –TX SETTINGS (1 p. 14-6) –RX SETTINGS (1 p. 14-7) –PRINTER SETTINGS (1 p. 14-8) –SYSTEM SETTINGS (1 p. 14-9) Press Set to access the settings under the menu you selected.
Page 185 Refer to the appropriate table (1 following pages) and use these guidelines to select and register settings: Use d or u to scroll through the settings. To register a setting or access sub-settings, press Set. To return to a previous level, press Data Registration.
Page 186: User Settings Menu
User Settings Menu For details on accessing the settings below, 1 pp. 14-2, 14-3. Setting Description DATE & TIME Sets the current date. (1 p. 3-7) UNIT TELEPHONE # Enters the fax/telephone number you want to appear at the top of each fax page you send. (1 p. 3-7) UNIT NAME Enters the name or company name you want to appear at the top of each fax page you send.
Page 187: Report Settings Menu
Report Settings Menu For details on accessing the settings below, 1 pp. 14-2, 14-3. Setting Description TX REPORT Enables/disables automatic printing of a transmission report. (1 p. 11-4) PRINT ERROR ONLY: Prints a report only when a transmission error occurs. OUTPUT YES: Prints a report every time you send a document.
Page 188: Tx (Transmission) Settings Menu
TX (Transmission) Settings Menu For details on accessing the settings below, 1 pp. 14-2, 14-3. Setting Description ECM TX Enables/disables Error Correction Mode (ECM) during transmission. MID PAUSE SET Selects the length of the pause entered when you press R (Redial)/Pause. AUTO REDIAL Enables/disables automatic redialling if the other party’s line is busy on the first attempt.
Page 189: Rx (Reception) Settings Menu
RX (Reception) Settings Menu For details on accessing the settings below, 1 pp. 14-2, 14-3. Setting Description ECM RX Enables/disables Error Correction Mode (ECM) during reception. RX MODE Selects the receive mode. (1 Chapter 8) If you select FAX/TEL AUTO SW, you can select additional sub-settings.
Page 190: Printer Settings Menu
Printer Settings Menu For details on accessing the settings below, 1 pp. 14-2, 14-3. Setting Description RX REDUCTION Enables/disables reduction of faxes to fit on the paper loaded in the multi-purpose tray. REDUCE Selects the direction of the reduction. DIMENSION...
Page 191: System Settings Menu
System Settings Menu For details on accessing the settings below, 1 pp. 14-2, 14-3. Setting Description UN/LOCK PHONE Enables/disables restriction of the unit. (1 p. 9-6) PASSWORD Enters a password to restrict access to the LOCK PHONE setting below. LOCK PHONE Enables/disables restriction of the unit to make calls and send faxes.
Page 192 14-10 Summary of Settings Chapter 14...
Page 193: Appendix A Specifications
Appendix A Specifications General Specifications ...A-2 Facsimile ...A-3 Copier ...A-3 Telephone...A-4 Printer...A-4 BJ Cartridges...A-4 Scanner ...A-4 Appendix A Specifications...
Page 194: General Specifications
General Specifications Power Source 200–240 V/50–60 Hz Power Consumption – Maximum: Approx. 42.9 W – Standby: Approx. 7.9 W Weight Approx. 5.1 kg (With components attached) Environmental Conditions – Temperature: 10°–32.5°C – Humidity: 20%–85% Liquid Crystal Display (LCD) Display Languages English/French/Spanish/German/Italian/Dutch/ Finnish/Portuguese/Norwegian/Swedish/Danish/ Slovene/Czech/Hungarian...
Page 195: Facsimile
– Colour: FAX STANDARD: 200 200 dpi FAX FINE: 200 200 dpi * Based on Canon FAX Standard Chart No. 1, standard mode. ** Based on Canon COLOUR FAX TEST SHEET. Appendix A Dialling – Automatic dialling: One-touch speed dialling (12 destinations) Coded speed dialling (100 destinations) Group dialling (Max.
Page 196: Telephone
– Colour: 16,777,216 colours Resolution – Optical: 300 dpi – Enhanced: 30–600 dpi (set from within application) * 7.5% coverage ** Based on Canon FAX Standard Chart No. 1. *** Based on Canon Multi Drop Head Standard Chart. Appendix A...
Page 197 Effective Scanning Width 214 mm Compatibility TWAIN Scanning Speed – B&W Text (30–150 dpi): 8.8 seconds/page – B&W Text (151–300 dpi): 11.6 seconds/page – B&W Text (301–600 dpi): 23.2 seconds/page – Greyscale (30–150 dpi): 8.8 seconds/page – Greyscale (151–300 dpi): 11.6 seconds/page –...
Page 198 Specifications Appendix A...
Page 199: Appendix B: Handset Handset
Appendix B Handset Handset ...B-2 Package Contents...B-2 Attaching the Handset to Your Unit...B-3 Maintaining Your Handset ...B-4 Appendix B Handset...
Page 200: Package Contents
Handset Depending on the country of purchase, the handset may be included with your unit, or may be sold separately as an option. Contact your local authorised Canon dealer for more information on purchasing this option. Please note that the shape of your handset may differ from the one shown in this section.
Page 201: Attaching The Handset To Your Unit
Attaching the Handset to Your Unit Follow this procedure to attach the handset to your unit: Use two of the screws provided to attach the handset cradle to the cradle support. • Push the screws in with your finger or use a cross-point screwdriver.
Page 202: Maintaining Your Handset
Return the unit to its upright position and place the handset in its cradle. • Make sure the cradle support rests on the table top along with the unit. Connect the line from the handset to the h jack. Reconnect the power cord. Reinstall the BJ cartridge in the unit.
Page 203 u button: 2-11, 14-2 d button: 2-11, 14-2 l button: 2-11, 3-5 r button: 2-11, 3-4, 3-5 R (Redial)/Pause button: 2-10, 7-10, 9-2 1-TOUCH SPD DIAL LIST description: 11-2 printing: 6-13 sample: 6-14 Accessing, menus: 14-2, 14-3 ACTIVITY REPORT description: 11-2 printing: 11-3 sample: 11-3 setting: 11-3, 14-5...
Page 204 CALLING VOLUME setting: 14-4 Cancelling automatic redialling: 7-11 manual redialling: 7-10 receiving: 8-14 sending: 7-9 Canon specialty print media (See Specialty print media) Cartridge (See BJ cartridge) CARTRIDGE JAMMED message: 13-6 CHANGE CARTRIDGE message: 13-6 CHECK DOCUMENT message: 13-6, 13-7...
Page 205 Copying: 10-2, 10-3 document requirements: 4-2, 4-3 problems: 13-19 setting scanning contrast: 7-4 Cord, power: 2-2, 2-8 Correcting mistake: 3-5 Cover, printer: 2-9 Cradle handset: 2-2, B-2 support: 2-2, B-2 Customer support: 1-3 D.T. button: 2-11, 9-5 Data modem, connecting: 2-5, 2-6...
Page 206 Extension phone, connecting: 2-5, 2-6 External device, connecting: 2-5, 2-6 F/T RING TIME setting: 14-7 Fabric sheet: 5-2, 5-5 printing: 5-13 FAX (See Unit) FAX ONLY MODE description: 8-2 setting: 8-3, 8-4, 14-7 FAX/TEL AUTO SW setting: 8-5, 14-7 Fax/Tel Mode description: 8-2 setting: 8-5 setting options for: 8-6, 8-7...
Page 207 Light Alarm: 2-10 Function: 2-11 Line, telephone: 2-2, 2-5, 3-10 LINE MONITOR VOL setting: 14-4 List (See individual list names) LOAD PAPER message: 13-10 Loading documents: 4-4, 4-5 envelopes: 5-8, 5-9 paper: 2-16 to 2-18, 5-7 Location, safety instructions: 1-5, 1-6 LOCK PHONE setting: 9-6, 9-7, 14-9 Lowercase letter mode: 3-3, 3-4 Maintenance, safety instructions: 1-4, 1-5...
Page 208 Power cord: 2-2 connecting: 2-8 Print head cleaning: 12-11 testing: 12-10 Print media (See also individual print media names) Canon specialty: 5-10 to 5-16 quantity: 5-2 requirements: 5-2 selecting: 5-4, 5-5 size: 5-2 specialty: 5-10 to 5-16 type: 5-2 weight: 5-2...
Page 209 paper feeding: 13-13, 13-14 print quality: 13-20, 13-21 printing: 13-22 to 13-24 receiving: 13-16 to 13-18 receiving in memory when: 8-13 sending: 13-14 to 13-16 telephone: 13-20 PSTN setting: 3-11, 14-4 Quality adjusting: 7-2 to 7-4 print problems: 13-20, 13-21 Quantity document: 4-2 print media: 5-2...
Page 210 Screws with plugs: 2-2 Sender information description: 3-6 printing list to check: 3-9 registering: 3-6 to 3-8 sample: 3-6 Sending cancelling: 7-9 delayed: 7-15 document requirements: 4-2, 4-3 manual via the handset: 7-7, 7-8 memory: 7-6, 7-7 methods: 7-6 to 7-8 preparing for: 7-2 to 7-5 problems: 13-14 to 13-16 sequential broadcasting: 7-13 to 7-15...
Page 211 multi-purpose: 2-9, 2-18, 5-2, 13-4 output: 2-9 TRY AGAIN IN B&W message: 13-12 TTI POSITION setting: 14-4 TX (Transmission) REPORT: 11-2, 11-4 Settings menu: 14-6 TX REPORT setting: 14-5 TX START SPEED setting: 14-9 TX TERMINAL ID setting: 14-4 TX/RX CANCELLED message: 13-12 TX/RX NO.
Page 212: Index
I-10 Index...

Canon MULTIPASS C75 User Manual

Chapter 1 : Introduction

Using Your Documentation

Customer Support

Important Safety Instructions

Chapter 2 Setting up

Unpacking Your Unit

Assembling Your Unit

Making Connections

Main Components of Your Unit

Installing the BJ Cartridge

Loading Paper

Testing Your Unit

Chapter 3 Registering Information

Methods of Registering Information in Your Unit

Guidelines for Entering Numbers, Letters, and Symbols

Registering Sender Information

Setting the Telephone Line Type

Dialling through a Switchboard

Chapter 4 Document Handling

Document Requirements

Loading Documents

Chapter 5 Paper Handling

Print Media Requirements

Selecting Print Media

Setting the Paper Thickness Lever

Loading Paper

Loading Envelopes

Using Canon Specialty Print Media

Chapter 6 Speed Dialling

What Is Speed Dialling

One-Touch Speed Dialling

Coded Speed Dialling

Group Dialling

Speed Dialling Lists

Chapter 7 Sending Faxes

Preparing to Send a Fax

Sending Methods

Cancelling Sending

Redialling When the Line Is Busy

Sequential Broadcasting

Delayed Sending

Documents Stored in Memory

Chapter 8 Receiving Faxes

Different Ways to Receive a Fax

Receiving in Colour

Receiving While Performing Other Tasks

Receiving Faxes in Memory When a Problem Occurs

Cancelling Receiving

Telstra Faxstream

Telecom Faxability (New Zealand Only)

Chapter 9 : Special Features

Special Dialling

Restricting Use of Your Unit

Chapter 10: Making Copies

Chapter 11 Reports and Lists

Summary of Lists and Reports

Activity Report

TX (Transmission) REPORT

RX (Reception) REPORT

Chapter 12 Maintenance

Periodic Cleaning

BJ Cartridge

Chapter 13 Troubleshooting

If You Cannot Solve the Problem

Clearing Jams

LCD Messages

Paper Feeding Problems

Faxing Problems

Copying Problems

Telephone Problems

Print Quality Problems

Printing Problems

General Problems

If a Power Cut Occurs

Chapter 14 Summary of Settings

Understanding the Menu System

User Settings Menu

Report Settings Menu

TX (Transmission) Settings Menu