Page 1 User’s Guide...
Page 2 200V–240V, 50/60Hz. Copyright Copyright © 2000 by Canon, Inc. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual, or otherwise, without the prior written permission of Canon, Inc.
Page 3: Table Of Contents
Contents Chapter 1: Introduction Using Your Documentation ... 1-2 Type Conventions Used in This Guide ... 1-2 Customer Support ... 1-3 Important Safety Instructions ... 1-4 Chapter 2: Setting Up Unpacking Your Unit ... 2-2 Removing Shipping Materials ... 2-3 Assembling Your Unit ...
Page 4 Setting the Paper Thickness Lever ... 5-6 Loading Paper ... 5-7 Loading Envelopes ... 5-8 Using Canon Specialty Print Media ... 5-10 Specialty Print Media Guidelines ... 5-10 Printing on High Resolution Paper ... 5-11 Using the Cleaning Sheet ... 5-11 Printing on Fabric Sheets ...
Page 5 Sending Methods ... 7-7 Memory Sending ... 7-7 Manual Sending Via the Handset ... 7-8 Cancelling Sending ... 7-10 Redialling When the Line is Busy ... 7-11 Manual Redialling ... 7-11 Cancelling Manual Redialling ... 7-11 Automatic Redialling ... 7-11 What is Automatic Redialling? ...
Page 6 Receiving While Performing Other Tasks ... 8-13 Receiving Faxes in Memory When a Problem Occurs ... 8-13 Cancelling Receiving ... 8-14 Chapter 9: Special Features Special Dialling ... 9-2 Dialling an Overseas Number (With Pauses) ... 9-2 Switching Temporarily to Tone Dialling ... 9-4 Confirming a Dial Tone ...
Page 7 Chapter 13: Troubleshooting If You Cannot Solve the Problem ... 13-2 Clearing Jams ... 13-3 Jams in the ADF ... 13-3 Jams in the Multi-Purpose Tray ... 13-4 LCD Messages ... 13-5 Paper Feeding Problems ... 13-13 Faxing Problems ... 13-14 Sending Problems ...
Page 8 viii Preface...
Page 9: Using Your Documentation
Chapter 1 Introduction Using Your Documentation ... 1-2 Type Conventions Used in This Guide ... 1-2 Customer Support ... 1-3 Important Safety Instructions ... 1-4 Chapter 1 Introduction...
Page 10: Using Your Documentation
• This guide: Provides detailed information on how to set up, operate, maintain, and troubleshoot your unit. This guide contains information for several Canon models. Please note that the illustrations of the unit in this guide may differ from your model, and that button names for your model may appear in brackets.
Page 11: Customer Support
Chapter 13. If you cannot solve the problem or if you think your unit needs servicing, contact your local authorised Canon dealer or the Canon help line. Chapter 1...
Page 12: Important Safety Instructions
• To avoid spillage in or around the unit, do not eat or drink near the unit. If you spill liquid or if any substance falls into the unit, unplug the unit immediately and contact your local authorised Canon dealer or the Canon help line. • Keep the unit clean. Dust accumulation can prevent the unit from operating properly.
Page 13 • Unplug the unit from the wall outlet and refer service to qualified personnel under the following conditions: – When the power cord or plug is damaged or frayed. – If liquid has spilled into the unit. – If the unit has been exposed to rain or water. –...
Page 14 • Do not stack boxes or furniture around the power outlet. Keep the area free so you can reach the outlet quickly. If you notice anything unusual (smoke, strange odours, noises) around the unit, unplug it immediately. Contact your local authorised Canon dealer or the Canon help line.
Page 15: Chapter 2 Setting Up
Unpacking Your Unit ... 2-2 Removing Shipping Materials ... 2-3 Assembling Your Unit ... 2-5 Making Connections ... 2-6 Connecting the Telephone Line and External Devices ... 2-6 Connecting Your Unit to a PC ... 2-8 Connecting the Power Cord ... 2-9 Main Components of Your Unit ...
Page 16: Unpacking Your Unit
!2 Limited warranty card** Please note that the items included with your unit may vary depending on the country of purchase. • If any items are damaged or missing, notify your local authorised Canon dealer or the Canon help line immediately.
Page 17: Removing Shipping Materials
Removing Shipping Materials Follow this procedure to remove the shipping materials. Keep them in case you need to transport the unit in the future: MultiPASS C75/FAX-B215C Remove the shipping tapes from the top of the unit. Remove the shipping tape and protective piece from the output tray.
Page 18 MultiPASS C80/C70, FAX-B230C/B210C Remove the shipping tapes from the top of the unit. Open the document tray (MultiPASS models only), then remove the protective sheet. Open the operation panel partially by gently pulling it towards you (it only opens slightly). Then remove the protective sheet from the ADF. Close the operation panel by pressing it down from the centre until it locks into place.
Page 19: Assembling Your Unit
Assembling Your Unit Follow this procedure to assemble your unit: Hold the document support so that it curves towards the back of the unit and fit the tabs on the support into the slots above the ADF. FAX Models Only Hold the extension as shown and slide it into the rails on the back of the document tray.
Page 20: Making Connections
Making Connections Connecting the Telephone Line and External Devices Your unit has three jacks on the side for connection of the following: • Telephone line • Optional handset or telephone • Extension phone (i.e. an additional telephone that you may wish to place away from your unit to answer calls from a different location), answering machine, or data modem.
Page 21 • Due to the range of specifications, Canon cannot guarantee that all answering machines will be compatible with your unit. • If you have connected an external device to your unit, be sure to select the correct receive mode. Chapter 8) •...
Page 22: Connecting Your Unit To A Pc
-compatible parallel cable (IEEE 1284-compliant) no longer than 2 metres -or- • A USB cable no longer than 5 metres (MultiPASS C75/FAX-B215C only) You can purchase either of these cables from your local authorised Canon dealer. Follow this procedure to connect the appropriate cable: Connecting a USB Cable...
Page 23: Connecting The Power Cord
Connecting the Power Cord Before connecting the power cord, Follow this procedure to connect the power cord: Connect the supplied power cord to the power cord connector. Then connect the other end into a properly grounded 200–240 V AC three- prong outlet.* The unit has no power switch, so its power is on as long as it is plugged in.
Page 24: Main Components Of Your Unit
Main Components of Your Unit Please note that your unit may differ from the illustration below. ADF (Automatic Document Feeder) and Printer Cover Paper Guide Document Guides Document Tray Paper Output Guides 2-10 Setting Up Document Support Paper Rest Multi-Purpose Tray Operation Panel p.
Page 25: Operation Panel
Operation Panel Please note that your unit may differ from the illustration below. Numeric Buttons p. 3-3) PQRS WXYZ R (Redial)/Pause Button pp. 7-11, 9-2) Coded Dial Button pp. 6-8, 6-12) Colour/B&W (Color/B&W) Button pp. 7-3, 7-4, 10-2) Hook Button pp.
Page 26: One-Touch Speed Dialling/Special Function Buttons
One-Touch Speed Dialling/Special Function Buttons The buttons on the right of the operation panel have the following two functions: • One-Touch Speed Dialling Buttons ( When the Function button’s light is off, the buttons marked 01 to 12 can be used for one- touch speed dialling.
Page 27: Installing The Bj Cartridge
Installing the BJ Cartridge Install the BJ cartridge as explained in this section. For additional information on BJ cartridges and tanks, and for instructions on replacing, p. 12-7. Guidelines Follow these guidelines to ensure optimum performance of your BJ cartridges and tanks: •...
Page 28: Installing The Bj Cartridge In Your Unit
The ink in the BJ cartridges and tanks is difficult to clean up if spilled. Follow these precautions when handling: • Carefully remove packaging from BJ cartridges and tanks. • Do not attempt to disassemble or refill BJ cartridges or tanks. •...
Page 29 When you plug in your unit for the first time, the cartridge holder automatically moves to the centre of the unit so you can install the BJ cartridge. If this does not happen, press C (inside the unit). • Do not try to manually move or stop the cartridge holder since this may damage the unit.
Page 30 Remove the BJ cartridge from its package, then remove the orange protective cap q and tape w. • Discard the cap and tape. Never attempt to reattach them to the BJ cartridge print head. • Install the BJ cartridge immediately after removing the cap and tape.
Page 31: Loading Paper
Loading Paper This section describes how to load plain paper in the multi-purpose tray so that you can begin using your unit. For complete details on the different print media you can use, and for instructions on selecting and loading other print media, Paper Guidelines •...
Page 32 • The capacity of the output tray is 50 sheets of paper. To prevent paper jams, remove paper from the output tray before the count reaches 50. • Let the paper run out before refilling the multi-purpose tray. Avoid mixing new stock with paper already loaded.
Page 33: Loading Paper In The Multi-Purpose Tray
Loading Paper in the Multi-Purpose Tray Follow this procedure to load paper in the multi-purpose tray: Make sure the paper thickness lever is set to p (left). • For details, p. 5-6. Do not set the paper thickness lever while the unit is printing since this will cause problems.
Page 34: Testing Your Unit
Testing Your Unit After you have assembled your unit, installed the BJ cartridge, and loaded the paper, you can make sure your unit is printing properly by making several copies of a document. ( p.10-2) If you have problems printing, Chapter 13.
Page 35: Chapter 3 Registering Information
Methods of Registering Information in Your Unit ... 3-2 Guidelines for Entering Numbers, Letters, and Symbols ... 3-3 Correcting a Mistake ... 3-5 Registering Sender Information ... 3-6 What is Sender Information? ... 3-6 Entering the Date and Time ... 3-7 Registering Your Unit Number and Name ...
Page 36: Methods Of Registering Information In Your Unit
Methods of Registering Information in Your Unit To customise your unit to your particular needs, you can adjust the general operation, sending, receiving, printing, system settings, and speed dialling settings. There are two methods of adjusting these settings: Method 1: Using the unit operation panel (All models) You can adjust settings directly via the operation panel of your unit.
Page 37: Guidelines For Entering Numbers, Letters, And Symbols
Guidelines for Entering Numbers, Letters, and Symbols When you come to a step that requires you to enter a name or number, refer to the table below to determine which numeric button to press for the character you want: Button Uppercase Letter Mode ( A B C Å...
Page 38 Changing Between Number and Letter Modes Press T to select number mode ( letter mode ( ), or lowercase letter mode ( Entering Letters Press T to switch to uppercase letter mode ) or lowercase letter mode ( Press the numeric button that contains the letter you want.
Page 39: Correcting A Mistake
Entering Numbers Press T to switch to number mode (:1). Press the numeric button that contains the number you want. • To enter a space, press Space. Continue entering other numbers using the numeric buttons. Entering Symbols Press # repeatedly until the symbol you want appears.
Page 40: Registering Sender Information
If you used memory sending and dialled the fax number using speed dialling, the other party’s name appears here. Software User’s Guide ) CANON CANON CANADA Page number The page number of the fax. p. 3-7), or for MultiPASS Chapter 3...
Page 41: Entering The Date And Time
Entering the Date and Time Follow this procedure to set the current date and time: Press Function. Press Data Registration. Press Set three times. • The date and time currently set for the unit are displayed. Use the numeric buttons to enter the correct day, month, year, and time in this order.
Page 42 Use d or u to select Press Set. Use the numeric buttons to enter your fax/ telephone number (max. 20 digits, including spaces). • To enter a space, press Space. • To enter a plus sign (+) before the number, press Tone/+.
Page 43: Printing A List To Check Information Registered In Your Unit
TTI POSITION TELEPHONE # MARK SCANNING CONTRAST OFFHOOK ALARM VOLUME CONTROL CALLING VOLUME KEYPAD VOLUME ALARM VOLUME LINE MONITOR VOL. RX CALL LEVEL Chapter 3 CANON «««««««««««««««««««««« ««« USER'S DATA LIST «««««««««««««««««««««« 123 4567 CANON OUTSIDE IMAGE STANDARD HIGH Registering Information p 001 «««...
Page 44: Setting The Telephone Line Type
Setting the Telephone Line Type Before using your unit, you need to make sure it is set for your telephone line type*. If you are unsure of your telephone line type, check with your local telephone company. Follow this procedure if you need to change the telephone line type setting: Press Function.
Page 45: Dialling Through A Switchboard
Dialling Through a Switchboard A PBX (Private Branch Exchange) is an on-site telephone switchboard. If your unit is connected through a PBX or other telephone switching system, you have to dial the outside line access number first, and then the number of the party you are calling. To facilitate this procedure, you can register the access type and the outside line access number under the R button so that you only need to press Function and R before dialling the fax/telephone number you want to reach.
Page 46 If you selected Press Set. Press Stop to return to standby mode. If you selected Press Set (twice for the MultiPASS C80/C70 and FAX-B230C/B210C). Use the numeric buttons to enter the outside line access number (max. 20 digits). Press R (Redial)/Pause to enter a pause. Press Set.
Page 47 Document Requirements ... 4-2 Scanned Area of a Document ... 4-3 Loading Documents ... 4-4 Problems With Multipage Documents ... 4-6 Adding Pages to the Document ... 4-6 Chapter 4 Chapter 4 Document Handling Document Handling...
Page 48: Document Requirements
Document Requirements The documents you load into the ADF for sending, copying, and scanning must meet the requirements shown in the table below. Depending on your document, select automatic or manual document feed with the document feed lever located at the top of the operation panel. a (Automatic Document Feed) Type of Multipage documents of the same...
Page 49: Scanned Area Of A Document
Problem Documents • To prevent document jams in the ADF, do not use any of the following: – Wrinkled or creased paper – Curled or rolled paper – Torn paper • Remove all fasteners (staples, paper clips, etc.) before loading the document into the ADF. •...
Page 50: Loading Documents
Loading Documents Follow this procedure to load documents into the ADF: Open the document tray (MultiPASS models only). Set the document feed lever to a (automatic) or m (manual) document feed. • If you are unsure which to select, Adjust the document guides to the width of the document.
Page 51 Gently insert the top of the document, face down, into the ADF until you hear a beep. • Tap multipage documents on a flat surface to even the edges before inserting them into the ADF. The document is now ready. •...
Page 52: Problems With Multipage Documents
Problems With Multipage Documents If you have trouble feeding multipage documents into the ADF, remove the stack and tap it on a flat surface to even the edges. Then “slant” the stack so that its front edge is bevelled, and insert the stack into the ADF.
Page 53: Chapter 5 Paper Handling
Setting the Paper Thickness Lever ... 5-6 Loading Paper ... 5-7 Loading Envelopes ... 5-8 Using Canon Specialty Print Media ... 5-10 Specialty Print Media Guidelines ... 5-10 Printing on High Resolution Paper ... 5-11 Using the Cleaning Sheet ... 5-11 Printing on Fabric Sheets ...
Page 54: Print Media Requirements
Print Media Requirements You can stack the following media in the multi-purpose tray: Print Media Size Plain paper (210 × 297 mm/ 8.27 × 11.69 in.) Letter (215.9 × 279.4 mm/ 8.5 × 11 in.) Legal (215.9 × 355.6 mm/ 8.5 ×...
Page 55: Printable Areas
Printable Areas Paper The shaded area below shows the printable area of A4-size paper. Be sure to print within this area. 297 mm Envelope The shaded area below shows the printable area of European DL-size envelopes. Be sure to print within this area. 110 mm EUROPEAN DL 6.4 mm...
Page 56: Selecting Print Media
• Be sure to test print media before purchasing large quantities. • For Canon print media, be sure to purchase the recommended print media types. ( Plain Paper Your unit supports A4-, letter-, and legal-size paper in portrait orientation.
Page 57 Do not use normal transparencies in the unit as they do not absorb ink and may cause ink to run. Starter Kit Contains an assortment of different papers for you to try out. Photo Kit Contains a Photo BJ cartridge, a BJ cartridge container, and 60 sheets of Canon High Resolution Paper. Chapter 5 Paper Handling...
Page 58: Setting The Paper Thickness Lever
Setting the Paper Thickness Lever The paper thickness lever adjusts the gap between the BJ cartridge print head and the print media to suit the print media’s thickness. Before printing, be sure to set the paper thickness lever. For details on which position to set the paper thickness lever for the print media you are using, p.
Page 59: Loading Paper
Set the paper thickness lever. • For details on which position to set for the print media you are using, p. 5-2. Press C. • The cartridge holder moves to its home position on the right side of the unit and begins cleaning the BJ cartridge print head.
Page 60: Loading Envelopes
Loading Envelopes You can load up to 10 envelopes in the multi-purpose tray. For details on the types of envelopes you can load, pp. 5-2, 5-4. Follow this procedure to load envelopes in the multi-purpose tray: Make sure the paper thickness lever is set to (right).
Page 61 Run a pen or other rounded object along the back flaps to flatten them. • The flaps should not bulge more than 5 mm. Insert the stack of envelopes into the multi- purpose tray q, and align the right edge of the stack with the right side of the multi- purpose tray.
Page 62: Using Canon Specialty Print Media
Using Canon Specialty Print Media Specialty Print Media Guidelines Be sure to read any instructions that come with your Canon specialty print media, as these provide important information on how to achieve the highest print quality. Follow these guidelines: • When feeding transparencies or back print film, remove each sheet after it is delivered, being careful not to touch any surfaces.
Page 63: Printing On High Resolution Paper
Printing on High Resolution Paper To load high resolution paper in your unit, follow the same procedure as for loading paper in the multi-purpose tray ( p. 2-19). However, before printing, be sure to raise both paper output guides as shown below: The paper output guides support the printed sheet as it exits the unit.
Page 64 Remove the backings from the two tapes on the cleaning sheet. With the sticky side towards you and going into the multi-purpose tray first, insert the cleaning sheet into the multi-purpose tray q, and align the right edge of the sheet with the right side of the multi-purpose tray.
Page 65: Printing On Fabric Sheets
Canon Fabric Sheet FS-101 comes with a booklet that describes special handling procedures. Be sure to read this booklet for special information on fabric sheets. • Do not use the fixing agent provided with the Canon Fabric Sheet FS-101. This agent is not necessary when printing with your unit.
Page 66: Printing On Banner Paper
Banner paper is a continuous sheet of paper with perforations at equal distances along its length, where it can be cut to the length required. For best results, use Canon Banner Paper. You can print banners from two to six sheets in length.
Page 67 Raise both paper output guides. Make sure the paper thickness lever is set to e (right). • For details, p. 5-6. Do not set the paper thickness lever while the unit is printing since this will cause problems. Cut the banner paper along one of the perforations to the length required.
Page 68 Your unit is now ready to print. Set your PC to print on the banner paper. • Allow the paper to flow over the edge of the table as it exits the unit. Be sure to lower the paper output guides when you finish printing on banner paper. 5-16 Paper Handling Chapter 5...
Page 69: Chapter 6 Speed Dialling
What is Speed Dialling? ... 6-2 Speed Dialling Methods ... 6-2 One-Touch Speed Dialling ... 6-3 Registering Numbers for One-Touch Speed Dialling ... 6-3 Using One-Touch Speed Dialling ... 6-5 Coded Speed Dialling ... 6-6 Registering Numbers for Coded Speed Dialling ... 6-6 Using Coded Speed Dialling ...
Page 70: What Is Speed Dialling
What is Speed Dialling? Speed dialling allows you to simplify dialling procedures by registering a fax/telephone number(s) and name under a button or code. You can then dial that number by pressing only one or a few buttons. Speed Dialling Methods The three speed dialling methods available with your unit are as follows: One-Touch Speed Dialling ( Allows you to dial a fax or telephone number by pressing only one button.
Page 71: One-Touch Speed Dialling
One-Touch Speed Dialling Registering Numbers for One-Touch Speed Dialling One-touch speed dialling allows you to dial a fax/telephone number at the press of one button. You can register up to 12 fax/telephone numbers; one for every one-touch speed dialling button on the operation panel. For MultiPASS models, you can also register fax/telephone numbers for one-touch speed dialling from the MultiPASS Suite.
Page 72 Use the numeric buttons to enter the fax/ telephone number you want to register (max. 120 digits, including spaces and pauses). • To enter a space, press Space. Spaces are optional and are ignored during dialling. • To enter a pause, press R (Redial)/Pause. •...
Page 73: Using One-Touch Speed Dialling
Using One-Touch Speed Dialling To use this feature, you must first register a number for one-touch speed dialling. ( Follow this procedure to send documents using one-touch speed dialling: Open the document tray (MultiPASS models only). Adjust the document feed lever for the document you are loading.
Page 74: Coded Speed Dialling
Coded Speed Dialling Registering Numbers for Coded Speed Dialling Coded speed dialling allows you to dial a fax/telephone number by pressing only three buttons. First you press Coded Dial and then you enter a two-digit code under which you have registered a fax/telephone number. You can register up to 100 different fax/telephone numbers for coded speed dialling.
Page 75 Use the numeric buttons to enter the fax/ telephone number you want to register (max. 120 digits, including spaces and pauses). • To enter a space, press Space. Spaces are optional and are ignored during dialling. • To enter a pause, press R (Redial)/Pause. •...
Page 76: Using Coded Speed Dialling
Using Coded Speed Dialling To use this feature, you must first register a number for coded speed dialling. ( Follow this procedure to send documents using coded speed dialling: Open the document tray (MultiPASS models only). Adjust the document feed lever for the document you are loading.
Page 77: Group Dialling
Group Dialling Creating Groups If you frequently send documents to a same group of fax numbers, you can create a group of these numbers and register them under a speed dialling button or code. This enables you to press a single one-touch speed dialling button, or press Coded Dial and enter a two-digit code to send the same document to all the fax numbers in the group.
Page 78 To register a group under a coded speed dialling code: Press Coded Dial, then use the numeric buttons to enter the code under which you want to register the group ( • If a coded speed dialling code has already been registered, appears.
Page 79 • To add destinations to a group already registered, simply enter them as explained in this step. • If you enter the wrong destination, or if you want to delete a destination already registered in a group, use d or u to select that entry, then press Clear.
Page 80: Using Group Dialling
Using Group Dialling To use this feature, you must first register a group of fax numbers for one-touch or coded speed dialling. ( p. 6-9) Follow this procedure to send a document to a group of destinations registered under a one- touch speed dialling button or coded speed dialling code: Open the document tray (MultiPASS models only).
Page 81: Speed Dialling Lists
Speed Dialling Lists You can print lists of fax/telephone numbers registered for speed dialling. Keep these lists near your unit so you can refer to them when dialling. Printing Speed Dialling Lists Follow this procedure to print speed dialling lists: Press Function.
Page 82: Coded Speed Dial List
81 773 3173 Unsorted list: Destinations listed in code order. GROUP DIAL LIST 27/12 2001 17:23 FAX 123 4567 07] Canon GROUP 2 [T 21] Canon GROUP 1 6-14 Speed Dialling CANON CANON «««««««««««««««««««« ««« 1-TOUCH SPD DIAL LIST «««...
Page 83: Chapter 7 Sending Faxes
Preparing to Send a Fax ... 7-3 Documents You Can Fax ... 7-3 Adjusting the Quality of Your Faxes ... 7-3 Setting Colour or Black & White Transmission ... 7-3 Setting the Scanning Resolution ... 7-4 Setting the Scanning Contrast ... 7-5 Dialling Methods ...
Page 84 Using Alternative Telephone Networks (All Models Except the MultiPASS C75/FAX-B215C) ... 7-21 Registering an Alternative Telephone Network ... 7-22 Sending With an Alternative Telephone Network ... 7-23 Registering Speed Dialling With the M Button ... 7-24 Sending Faxes Chapter 7...
Page 85: Preparing To Send A Fax
Chapter 4. Adjusting the Quality of Your Faxes Canon’s Ultra High Quality (UHQ™) imaging technology enables you to send documents that are very close to the quality of the original. Your unit allows you to send a document in colour or black &...
Page 86: Setting The Scanning Resolution
Setting the Scanning Resolution Resolution is a measure of the fineness or clarity of a printout. Low resolutions may cause text and graphics to have a jagged appearance, while higher resolutions provide smoother curves and lines, crisp text and graphics, and a better match to traditional typeface designs. The higher the resolution, the higher the output quality, but the slower the scanning speed.
Page 87: Setting The Scanning Contrast
Setting the Scanning Contrast Contrast is the difference in brightness between the lightest and darkest parts of a printed document. You can adjust the contrast your unit uses to send or copy black & white documents. Adjust according to how light or dark your document is. For MultiPASS models, you can also set the scanning contrast for sending from the MultiPASS Software User’s Guide ) Suite.
Page 88: Dialling Methods
Dialling Methods There are several ways of dialling the number of the party you want to send to. They are as follows: • Regular Dialling Dial a fax number by using the numeric buttons, just like dialling a telephone number. •...
Page 89: Sending Methods
• If you must first dial a digit to get an outside line (“9”, for example), add a pause after that digit by pressing R (Redial)/Pause. * MultiPASS C80/FAX-B230C: Up to approximately 426 pages. ** Based on Canon FAX Standard Chart No. 1, standard mode. Chapter 7 p. 4-2) p. 7-3) pp.
Page 90: Manual Sending Via The Handset
Press Start (Start/Scan) to begin scanning for sending, or if you used speed dialling, wait a few seconds for the unit to begin scanning automatically. • If you prefer the unit never to scan a document automatically after a few seconds, disable the setting.
Page 91 Press Hook. • You can also lift the handset instead of pressing Hook. Dial the other party’s fax/telephone number. • For dialling methods, p. 7-6. • If you make a mistake during dialling, press Hook or hang up the handset and start again from step When you hear the other party answer the call, pick up the handset to start talking.
Page 92: Cancelling Sending
Cancelling Sending Follow this procedure if you want to stop sending a document before transmission is completed: Cancel manual sending via the handset as follows: Press Stop. • The transmission is cancelled. • The unit prints an ERROR TX REPORT. p.
Page 93: Redialling When The Line Is Busy
Redialling When the Line is Busy There are two methods of redialling: Manual redialling and Automatic redialling . This section explains these two methods. Manual Redialling Press R (Redial)/Pause to dial the last number you dialled with the numeric buttons. (This starts redialling regardless of whether automatic redialling is enabled.) Cancelling Manual Redialling To cancel manual redialling, press Stop.
Page 94: Cancelling Automatic Redialling
Cancelling Automatic Redialling Automatic redialling cannot be cancelled with the Stop button while the unit is waiting to redial. Follow this procedure to cancel automatic redialling: Wait until the unit begins redialling. Press Stop. • The unit asks you to confirm that you want to cancel.
Page 95 Use d or u to select Press Set. • To disable automatic redialling, use d or u to select , then press Set. Press Stop to return to standby mode. • To enable automatic redialling, use d or u to select .
Page 96: Sequential Broadcasting
Sequential Broadcasting Sending a Document to More Than One Destination This feature allows you to scan a document once and send it to several destinations. You can send the document to a maximum of 113 destinations using a combination of the following dialling methods: •...
Page 97 Regular dialling: Use the numeric buttons to enter the fax number, then press Set. • You can only enter one fax number this way. • If you enter an incorrect destination, press Function, then Clear. Then press Function again, and enter the correct destination.
Page 98: Sending A Document Using Group Dialling
Sending a Document Using Group Dialling If you frequently send faxes to the same group of fax numbers, you can create a group of these numbers. Groups are stored under one-touch speed dialling buttons or coded speed dialling codes. For details, Delayed Sending (MultiPASS Models Only) You can use your unit to send faxes at a preset time.
Page 99: Documents Stored In Memory
B’CAST Chapter 7 CANON «««««««««««««««««««« ««« ««« DOC. MEMORY LIST «««««««««««««««««««« CONNECTION TEL/ID [T 01] Canon TOKYO 04] Canon ITALIA 01] Canon CANADA [T 02] Canon FRANCE 03] Canon GROUP 2 p 001 PGS. SET TIME 27/12 23:24 27/12 23:26...
Page 100: Printing A Document In Memory
Printing a Document in Memory Before printing a document, make sure you have the correct BJ cartridge installed. Colour BJ cartridge Black BJ cartridge Photo BJ cartridge Follow this procedure to print a document stored in memory: Press Function. Press Memory Reference. Use d or u to select Press Set.
Page 101 Press Set. Press T to print the first page only, or press # to print all pages of the document. • The unit prints the document. • If you are printing a colour document and have the Black BJ cartridge installed, these messages appear: Press T to print the document in black &...
Page 102: Deleting A Document From Memory
Deleting a Document From Memory Follow this procedure to delete a document from memory: Press Function. Press Memory Reference. Use d or u to select Press Set. Use d or u to select the transaction number ) of the document you want to delete.
Page 103: Using Alternative Telephone Networks (All Models Except The Multipass C75/Fax-B215C)
The procedures described in this section show you how to use your unit with these services of Cable and Wireless Communications Limited. For details on using your unit with other alternative telephone services, contact your local authorised Canon dealer or the Canon help line.
Page 104: Registering An Alternative Telephone Network
Registering an Alternative Telephone Network Follow this procedure to register the access and ID codes under the M button for an alternative telephone network: Press Function. Press Data Registration. Press Set twice. Use d or u to select Press Set. Use d or u to select Press Set twice.
Page 105: Sending With An Alternative Telephone Network
Use the numeric buttons to enter the ID code (max. 20 digits, no pauses necessary). • This ID code is given to you by Cable and Wireless Communications Limited (or another alternative service). • If an ID code is already registered, you will see a string of asterisks (AAAAA) in the LCD.
Page 106: Registering Speed Dialling With The M Button
Press Start (Start/Scan) to begin scanning for sending. • The unit automatically dials the access and ID codes registered under the M button and then dials the other party’s fax number. • To cancel sending once dialling has started, press Stop then T.
Page 107: Chapter 8 Receiving Faxes
Different Ways to Receive a Fax ... 8-2 Receiving Faxes Automatically: FAX ONLY MODE ... 8-3 Setting FAX ONLY MODE ... 8-3 Receiving Both Faxes and Telephone Calls Automatically: Fax/Tel Mode ... 8-5 Setting Fax/Tel Mode ... 8-5 Setting the Options for Fax/Tel Mode ... 8-6 Receiving Faxes Manually: MANUAL MODE ...
Page 108: Different Ways To Receive A Fax
Different Ways to Receive a Fax Your unit provides you with several modes for receiving faxes. To determine which mode best suits your requirements, refer to the table below: Receive Mode Main Use Fax/Tel Fax/Tel MultiPASS Suite PC Fax (MultiPASS models only) Once you have decided which mode is suitable for your needs, set the mode as described in this chapter.
Page 109: Receiving Faxes Automatically: Fax Only Mode
Receiving Faxes Automatically: FAX ONLY MODE If you have a separate telephone line for your unit, set answer all calls as fax calls. Setting FAX ONLY MODE Your unit is factory-set to , simply follow this procedure: Press Receive Mode to select •...
Page 110 Press Stop to return to standby mode. Confirm that is displayed in the LCD. • If is not displayed, press Receive Mode to select the LCD returns to standby mode. The unit assumes all incoming calls are from fax machines sending faxes. It receives the documents automatically and disconnects all voice calls.
Page 111: Receiving Both Faxes And Telephone Calls Automatically: Fax/Tel Mode
Receiving Both Faxes and Telephone Calls Automatically: Fax/Tel Mode Set this mode if you want your unit to automatically switch between voice and fax calls. For this mode, you need to connect the optional handset, a telephone, or an extension phone to your unit.
Page 112: Setting The Options For Fax/Tel Mode
Setting the Options for Fax/Tel Mode If you set , you can control precisely how the unit handles incoming calls by adjusting the following settings: • Adjust the time the unit takes to check whether a call is from a fax machine or a telephone setting).
Page 113 Follow this procedure to set the Follow steps 1 to 9 on page 8-5. Press Set. Use the numeric buttons to enter the time the unit waits before ringing when it receives a call. • You can select from 0 to 30 seconds. •...
Page 114: Receiving Faxes Manually: Manual Mode
Receiving Faxes Manually: MANUAL MODE , if you connect the optional handset, a telephone, or an extension phone to your unit, you can receive voice calls as well as manually activate reception of faxes. You can activate reception from your unit or from the telephone or extension phone connected to the unit (this is called Remote receiving ).
Page 115 If you hear a person’s voice: Start your conversation. If the caller wants to send a fax after talking to you, ask them to press the start button on their fax machine. When you hear a slow beep, press Start (Start/Scan) on the unit to begin receiving the fax.
Page 116: Receiving With An Answering Machine: Ans.machine Mode
Receiving With an Answering Machine: ANS.MACHINE MODE Connecting an answering machine to your unit allows you to receive faxes and telephone messages while you are out. , your unit allows the answering machine to answer incoming calls, then listens for the fax tone and automatically receives the fax if it detects this tone. Setting ANS.MACHINE MODE For this mode, you need to connect an answering machine or a telephone with an answering machine to your unit.
Page 117: Receiving Faxes To The Multipass Suite (Multipass Models Only)
Receiving Faxes to the MultiPASS Suite (MultiPASS Models Only) When your PC is on, you can set the MultiPASS Suite to automatically upload incoming faxes Software User’s Guide ) from your unit to your PC. ( When Your PC is Off If you have set the MultiPASS Suite to upload received faxes from your unit to your PC but your PC is off, your unit stores the received faxes in its memory.
Page 118: Receiving In Colour
Receiving in Colour Your unit has been factory-set to receive faxes in colour from fax machines with colour capability. When receiving a fax, your unit detects if the incoming fax is a colour or black & white transaction, and prints the fax accordingly. For automatic printing of received colour faxes, you need to have the correct BJ cartridge installed in your unit.
Page 119: Receiving While Performing Other Tasks
• If the memory becomes full, you will not be able to receive the remaining pages. Contact the other party and ask them to resend the remainder of the fax. * MultiPASS C80/FAX-B230C: Up to approximately 426 pages. ** Based on Canon FAX Standard Chart No. 1, standard mode. Chapter 8 as well as one or more p.
Page 120: Cancelling Receiving
Cancelling Receiving Follow this procedure if you want to stop receiving a fax before reception is completed: Press Stop. • The unit asks you to confirm that you want to cancel. Press T to cancel receiving. • Receiving is not cancelled until you press T. •...
Page 121: Chapter 9 Special Features
Special Dialling ... 9-2 Dialling an Overseas Number (With Pauses) ... 9-2 Switching Temporarily to Tone Dialling ... 9-4 Confirming a Dial Tone ... 9-5 Restricting Use of Your Unit ... 9-6 Enabling Restriction of Your Unit ... 9-6 Cancelling Restriction of Your Unit ... 9-7 Chapter 9 Chapter 9 Special Features...
Page 122: Special Dialling
Special Dialling Dialling an Overseas Number (With Pauses) When you dial or register an overseas number, you may need to insert a pause within and/or after the number. The length and location of the pause depends on the telephone system of your country.
Page 123 Use the numeric buttons to dial the country code, the area code, and the fax/telephone number of the other party. • If you enter the wrong number, press Stop and start again from step 4. If necessary, press R (Redial)/Pause to enter a pause.
Page 124: Switching Temporarily To Tone Dialling
Switching Temporarily to Tone Dialling Many information services for banks, airline reservations, hotel reservations, etc., require tone dialling for their services. If your unit is connected to a rotary pulse line, follow this procedure to set the unit temporarily for tone dialling: Open the document tray (MultiPASS models only).
Page 125: Confirming A Dial Tone
Confirming a Dial Tone* This feature allows you to set your unit to listen for and detect a dial tone in the middle of a fax/telephone number before dialling the rest of the number. This is called Dial tone detection . Use this feature only when you register a number for speed dialling.
Page 126: Restricting Use Of Your Unit
Restricting Use of Your Unit By enabling the restriction feature of your unit, you can prevent unauthorised people from making calls and sending faxes. Enabling Restriction of Your Unit To restrict use of your unit, you need to enable the setting, you need to register a password.
Page 127: Cancelling Restriction Of Your Unit
Press Stop to return to standby mode. Restriction of the unit is now enabled. No one can make calls or send faxes. (This setting does not restrict incoming calls or faxes.) Cancelling Restriction of Your Unit If you have previously set a password and enabled the procedure to cancel restriction of the unit: Press Function.
Page 128 Press Set. Press Stop to return to standby mode. Restriction of the unit is disabled. Anyone can make calls or send faxes. Special Features Chapter 9...
Page 129: Chapter 10 Making Copies
Chapter 10 Making Copies Documents You Can Copy ... 10-2 Copying Documents ... 10-2 Setting the Paper Type for Colour Copying (All Models Except the MultiPASS C75/FAX-B215C) ... 10-5 Setting the Length of the Bottom Margin ... 10-6 Chapter 10 Making Copies 10-1...
Page 130: Documents You Can Copy
Documents You Can Copy For information on the types of documents you can copy, their requirements, and details on loading documents, Chapter 4. Copying Documents One of your unit’s convenient features is its ability to make high-quality black & white and colour copies.
Page 131 • If you have the Photo BJ cartridge installed, you can only select (MultiPASS C75/ FAX-B215C only). For black & white copying: Make sure the Colour/B&W (Color/B&W) button’s light is off, then press Image Quality (Resolution) to select the image quality setting you want.
Page 132 Press Start (Start/Scan) to begin copying. • To stop copying, press Stop. You may then need to open the operation panel to remove the document. ( p. 13-3) • You will be unable to make multiple copies if any documents stored in memory ( memory, then start again.
Page 133: Setting The Paper Type For Colour Copying (All Models Except The Multipass C75/Fax-B215C)
Setting the Paper Type for Colour Copying (All Models Except the MultiPASS C75/ FAX- B215C) For best results when copying in colour, adjust your unit for the type of paper you are using. The default paper type setting is Follow this procedure to set the paper type for copying: Press Function.
Page 134: Setting The Length Of The Bottom Margin
Setting the Length of the Bottom Margin You can adjust the length of the bottom margin for colour copying and colour reception. The default margin length is Follow this procedure to set the length of the bottom margin: Press Function. Press Data Registration.
Page 135: Chapter 11 Reports And Lists
Chapter 11 Reports and Lists Summary of Lists and Reports ... 11-2 ACTIVITY REPORT ... 11-3 TX (Transmission) REPORT ... 11-4 MULTI TX/RX (Transaction) REPORT ... 11-5 RX (Reception) REPORT ... 11-5 Chapter 11 Reports and Lists 11-1...
Page 136: Summary Of Lists And Reports
Summary of Lists and Reports The table below shows the lists and reports that can be printed from your unit. Refer to the pages indicated for more details. Report or List (Transmission) (Reception) (Transaction) 11-2 Reports and Lists Description Lists the current settings of your unit and the registered sender information.
Page 137: Activity Report
Indicates an entry that has appeared on a previous report. Chapter 11 CANON «««««««««««««««««««« ««« ««« ACTIVITY REPORT «««««««««««««««««««« CONNECTION ID MODE Canon CANADA 5001 AUTO RX Canon CANADA 5002 AUTO RX Canon TOKYO 0001 B’CAST Canon AUSTRALIA 0001 B’CAST Canon CANADA...
Page 138: Tx (Transmission) Report
«««««««««««««««««««« ««« ERROR TX REPORT «««««««««««««««««««« TX FUNCTION WAS NOT COMPLETED TX/RX NO 0004 CONNECTION TEL CONNECTION ID Canon EUROPA ST. TIME 27/12 14:59 USAGE T 00’18 PGS. SENT RESULT THE SLEREXE COMPANY LIMITED SAPORS LANE•BOOLE•DORSET•BH25 8ER TELEPHONE BOOLE (945 13) 51617 – FAX 123456 p 001 «««...
Page 139: Multi Tx/Rx (Transaction) Report
––––– , p. 14-5. CANON «««««««««««««««««««« ««« ««« RX REPORT «««««««««««««««««««« 5004 :COLOUR RX 905 795 1111 Canon CANADA 27/12 14:59 01’59 “:Colour RX” (“:COLOR RX”) Indicates a Colour Reception. Reports and Lists p 001 Canon CANADA Canon TOKYO Canon FRANCE...
Page 140 11-6 Reports and Lists Chapter 11...
Page 141: Chapter 12 Maintenance
Periodic Cleaning ... 12-2 Cleaning the Unit’s Exterior ... 12-2 Cleaning the Unit’s Interior ... 12-3 Cleaning Inside the Printer Cover ... 12-3 Cleaning the Scanner Components ... 12-5 Cleaning the Rollers ... 12-6 BJ Cartridge ... 12-7 BJ Cartridges and BJ Tanks ... 12-7 When to Replace a BJ Cartridge or BJ Tank ...
Page 142: Periodic Cleaning
Periodic Cleaning Your unit requires little periodic maintenance. This section describes the necessary cleaning procedures for your unit. Please note the following before cleaning: • Be sure to disconnect the power cord before cleaning the unit. Since documents in memory are erased when the power is disconnected, print any documents stored in memory before disconnecting the power cord.
Page 143: Cleaning The Unit's Interior
Cleaning the Unit’s Interior Cleaning Inside the Printer Cover To prevent ink spots and paper dust from accumulating inside the unit and affecting print quality, clean the unit’s print area periodically. Follow this procedure to clean inside the unit: Disconnect the power cord from the unit. Open the document tray (MultiPASS models only).
Page 144 Use a clean, soft, dry, lint-free cloth to remove any ink or paper debris from the unit’s interior (shaded area), especially around the platen. • Be careful not to touch the BJ cartridge or its holder. Check the small black rollers. If they are dirty, clean them with a soft, dry toothbrush.
Page 145: Cleaning The Scanner Components
Cleaning the Scanner Components Follow this procedure to periodically check and clean the scanner components: Disconnect the power cord from the unit. Open the document tray (MultiPASS models only). Open the operation panel partially by gently pulling it towards you. •...
Page 146: Cleaning The Rollers
Clean the shaded area of the operation panel. • Dirt and dust particles that collect on the underside of the operation panel affect the quality of the documents you copy or send. Use a clean, soft, dry, lint-free cloth to wipe up paper dust from the areas (shaded) surrounding the separation roller.
Page 147: Bj Cartridge
You can purchase the following BJ cartridges and tanks for use with your unit. Contact your local authorised Canon dealer. For optimum printing results and to avoid printing problems, Canon recommends that you only use the Canon BJ cartridges and tanks described in this guide.
Page 148: When To Replace A Bj Cartridge Or Bj Tank
BCI-21 Colour BJ Tank Contains the colour ink for the Colour BJ cartridge. When the Colour BJ tank of the Colour BJ cartridge runs out, replace with this tank. When to Replace a BJ Cartridge or BJ Tank How frequently you need to replace a BJ cartridge or tank depends on how you use your unit. If you print many graphics, halftones, or greyscales, you will need to replace them more often than if you print mainly text.
Page 149 • To help ensure the maximum life of your BJ cartridges, always follow the guidelines for cartridge maintenance. ( p. 2-13) • For optimum printing results and to avoid printing problems, Canon recommends that you only use the Canon BJ cartridges and tanks described in this guide. • For BJ cartridge yields,...
Page 150: Testing And Cleaning The Bj Cartridge Print Head
Testing and Cleaning the BJ Cartridge Print Head The print head in the BJ cartridge contains nozzles through which ink is propelled onto the paper. To maintain the best possible print quality, these nozzles need to be cleaned from time to time.
Page 151: Cleaning The Bj Cartridge Print Head
Cleaning the BJ Cartridge Print Head If your printouts become faint or streaked, or if their quality otherwise deteriorates, print the nozzle check pattern to see if the print head nozzles are operating properly ( the pattern is broken, missing, or a specific colour is not printed, clean the BJ cartridge print head.
Page 152: Replacing The Bj Cartridge
Replacing the BJ Cartridge This section describes how to replace the BJ cartridge. Before replacing the BJ cartridge, be sure to read the section When to Replace a BJ Cartridge or BJ Tank . ( • The procedure explained here is the same for replacing an old BJ cartridge with a new one, or simply exchanging the BJ cartridge for one of the optional BJ cartridges.
Page 153 • Do not try to manually move or stop the cartridge holder since this may damage the unit. • Do not touch the components shown or any metal parts since this may adversely affect operation of the unit and/or affect print quality. •...
Page 154 Remove the new BJ cartridge from its package, then remove the orange protective cap q and tape w. • Discard the cap and tape. Never attempt to reattach them to the BJ cartridge print head. • Install the BJ cartridge immediately after removing the cap and tape.
Page 155: Replacing A Bj Tank
Replacing a BJ Tank This section describes how to replace a BJ tank in an installed Colour BJ cartridge. Before replacing a BJ tank, be sure to read the section When to Replace a BJ Cartridge or BJ Tank . p.
Page 156 • Do not try to manually move or stop the cartridge holder since this may damage the unit. • Do not touch the components shown or any metal parts since this may adversely affect operation of the unit and/or affect print quality. •...
Page 157 Remove the new BJ tank from its package, then remove the orange protective cap. • Discard the cap. Never attempt to reattach it to the BJ tank. • Spilled ink can stain any surface; protect yourself and your work area. Do not touch the ink port on the BJ tank.
Page 158 Close the printer cover. Close the document tray (MultiPASS models only). If you need to unplug the unit, wait until it is in standby mode (time and receive mode displayed in the LCD). Otherwise the cartridge holder may not be in its home position causing the BJ cartridge to remain uncapped and dry out.
Page 159: Chapter 13 Troubleshooting
If You Cannot Solve the Problem ... 13-2 Clearing Jams ... 13-3 Jams in the ADF ... 13-3 Jams in the Multi-Purpose Tray ... 13-4 LCD Messages ... 13-5 Paper Feeding Problems ... 13-13 Faxing Problems ... 13-14 Sending Problems ... 13-14 Receiving Problems ...
Page 160: If You Cannot Solve The Problem
Attempting to repair the unit yourself may void the limited warranty. If the unit makes strange noises, emits smoke or strange smells, unplug it immediately and contact your local authorised Canon dealer or the Canon help line. Do not attempt to disassemble or repair the unit yourself.
Page 161: Clearing Jams
• If a multipage document is loaded, remove the entire document from the ADF. If the paper does not pull out easily, do not force it. Contact your local authorised Canon dealer or the Canon help line. When you are finished, close the operation panel by pressing it down from the centre.
Page 162: Jams In The Multi-Purpose Tray
Jams in the Multi-Purpose Tray If print media jams in the multi-purpose tray, the LCD displays Follow this procedure to clear the jam: You do not need to unplug the unit when clearing paper jams. Close the document tray if necessary (MultiPASS models only).
Page 163: Lcd Messages
LCD Messages The following messages are displayed in the LCD when the unit is performing a function or encounters an error. The error code appears in the ACTIVITY REPORT. ( Message Error Code Cause — — #005/018 Chapter 13 Action The unit is waiting to Wait for the unit to redial the other party's...
Page 164 Message Error Code Cause (Continued) 13-6 Troubleshooting The receiving fax machine did not answer within 55 seconds (after all automatic redialling attempts). — The cartridge holder cannot move. This is normally due to a paper jam. You pressed C and the —...
Page 165 ( The waste ink tank Contact your local authorised (which holds the ink Canon dealer or the Canon used for print head help line to have the waste ink cleaning) may be full. tank replaced immediately.
Page 166 Message Error Code Cause #003 13-8 Troubleshooting — The Colour BJ tank in the Colour BJ cartridge is empty or its ink may have dried out. — The unit is confirming that it is all right to convert a colour document to black &...
Page 167 Message Error Code Cause (Continued) — — Chapter 13 Action You tried to print a Replace the BJ cartridge received colour fax with with the Colour BJ cartridge the installed Black BJ cartridge. have this BJ cartridge available, you can print the document with another BJ cartridge.
Page 168 Message Error Code Cause — #037 — #012 #022 13-10 Troubleshooting The multi-purpose tray is empty. The unit's memory is full because it has received too many documents, or a very long or detailed document. The unit’s memory is full because you tried to send or copy too many pages at once, or a very long or...
Page 169 Message Error Code Cause #025 — — — — (MultiPASS models only) Chapter 13 Action In manual sending, you Use regular dialling, or enter a entered a speed dialling one-touch speed dialling number that is assigned button or coded speed dialling to a group.
Page 170 Message Error Code Cause #085 nnnn nnnn (Three messages toggle.) 13-12 Troubleshooting You tried sending a colour document to a machine that does not support colour faxing. — You pressed Stop to cancel the transmission. — When the unit sends or receives a fax, it assigns it a unique identification number ( nnnn ).
Page 171: Paper Feeding Problems
Paper Feeding Problems Paper does not load. The multi-purpose tray may contain too many sheets. • Make sure the paper stack in the multi-purpose tray does not exceed the paper limit mark (P). ( p. 2-17) Paper may not be loaded correctly. •...
Page 172: Faxing Problems
Transparencies or back print film do not feed correctly. The transparencies or back print film may not be loaded correctly. • Make sure they are loaded properly ( 10 back print film sheets in the multi-purpose tray. Repeated paper jams occur. The paper you are using may be causing the jams.
Page 173 The one-touch speed dialling button or coded speed dialling code you entered may not be registered for the feature you want to use. • Check the one-touch speed dialling button or coded speed dialling code and make sure it is registered correctly.
Page 174: Receiving Problems
Cannot send using Error Correction Mode (ECM). The other party’s fax machine may not support ECM. • If the other party’s fax machine does not support ECM, then the document is sent in normal mode without error checking. ECM may be disabled. •...
Page 175 The unit does not switch automatically between telephone and fax reception. The unit may not be set to switch automatically between telephone and fax reception. • For the unit to switch automatically, the receive mode must be set to Chapter 8). If you have set answering machine is connected to the unit and that it is turned on with an outgoing message properly recorded.
Page 176 Error Correction Mode (ECM) may be disabled. • Make sure ECM is on. ( Faxes do not print. The BJ cartridge or tanks may not be installed properly. • Make sure the BJ cartridge and tanks are installed properly. ( •...
Page 177: Copying Problems
Copying Problems The unit will not make a copy. The BJ cartridge or tanks may need to be replaced. • Determine if the problem is with the BJ cartridge or tanks ( necessary. ( pp. 12-12, 12-15) You may be trying to make copies with the incorrect BJ cartridge installed in the unit. •...
Page 178: Telephone Problems
Telephone Problems You cannot dial. The telephone line may not be connected properly. • Make sure all line connections are secure. ( The power cord may not be plugged in securely. • Check that the power cord is plugged securely into the unit and into the wall outlet p.
Page 179 The printout contains blurred or smudged ink. The print media you are using may not be supported by the unit. • Make sure you are using the recommended print media. ( You may be printing on the wrong side of the paper. •...
Page 180: Printing Problems
LCD will return to standby mode. If the Alarm light remains lit, contact your local authorised Canon dealer or the Canon help line. Data from the PC is not printed.
Page 181 The BJ cartridge moves, but ink does not appear. The BJ cartridge or tanks may not be installed properly. • Make sure the BJ cartridge and tanks are installed properly. ( • Be sure to remove the orange protective tape from the BJ cartridge before you install it. p.
Page 182: General Problems
The printout curls. Your page may include a large amount of ink. • Leave the page in the output tray for 30 to 60 seconds to allow the ink to dry. Then remove the page carefully without touching any surfaces. •...
Page 183 Nothing appears in the LCD. The power cord may not be plugged in securely. • Check that the power cord is plugged securely into the unit and into the wall outlet p. 2-9). If the unit is plugged into a power strip, make sure the power strip is plugged in and turned on.
Page 184: If A Power Cut Occurs
13-26 Troubleshooting CANON «««««««««««««««««««« ««« MEMORY CLEAR REPORT ««« «««««««««««««««««««« MEMORY FILES DELETED CONNECTION TEL/ID 01] Canon CANADA 05] Canon OPTICS [T 32] Canon UK p 001 PGS. SET TIME 27/12 16:03 27/12 16:08 Chapter 13...
Page 185: Chapter 14 Summary Of Settings
Chapter 14 Summary of Settings Understanding the Menu System ... 14-2 Accessing the Menus ... 14-2 User Settings Menu ... 14-4 Report Settings Menu ... 14-5 TX (Transmission) Settings Menu ... 14-6 RX (Reception) Settings Menu ... 14-7 Printer Settings Menu ... 14-8 System Settings Menu ...
Page 186: Understanding The Menu System
Understanding the Menu System The menu system allows you to customise the way your unit operates. It consists of six menus, each containing settings that control different functions of your unit. • For MultiPASS models, if your unit is connected to a PC, we recommend using the MultiPASS Suite to adjust settings.
Page 187 Refer to the appropriate table ( pages) and use these guidelines to select and register settings: Use d or u to scroll through the settings. To register a setting or access sub-settings, press Set. To return to a previous level, press Data Registration.
Page 188: User Settings Menu
User Settings Menu For details on accessing the settings below, Setting Description Sets the current date. ( Enters the fax/telephone number you want to appear at the top of each fax page you send. ( p. 3-7) Enters the name or company name you want to appear at the top of each fax page you send.
Page 189: Report Settings Menu
Report Settings Menu For details on accessing the settings below, Setting Description Enables/disables automatic printing of a transmission report. ( transmission error occurs. a document. If you select above, enables/disables printing of the first page of the fax under the report (black & white faxes only).
Page 190: Tx (Transmission) Settings Menu
TX (Transmission) Settings Menu For details on accessing the settings below, Setting Description Enables/disables Error Correction Mode (ECM) during transmission. Selects the length of the pause entered when you press R/Pause. Enables/disables automatic redialling if the other party's line is busy on the first attempt. ( Selects the number of redial attempts.
Page 191: Rx (Reception) Settings Menu
RX (Reception) Settings Menu For details on accessing the settings below, Setting Description Enables/disables Error Correction Mode (ECM) during reception. Selects the receive mode. ( If you select additional sub-settings. ( When the unit is set to when it receives a call.* Selects the number of incoming rings before the unit begins receiving.
Page 192: Printer Settings Menu
Printer Settings Menu For details on accessing the settings below, Setting Description Enables/disables reduction of faxes to fit on the paper loaded in the multi-purpose tray. Selects the direction of the reduction. Selects the size of the paper loaded in the multi- purpose tray.
Page 193: System Settings Menu
System Settings Menu For details on accessing the settings below, Setting Description Enables/disables restriction of the unit. ( Enters a password to restrict access to the Enables/disables restriction of the unit to make calls and send faxes. Selects the date format displayed in the LCD and printed on the faxes you send.
Page 194 14-10 Summary of Settings Chapter 14...
Page 195: Appendix A Specifications
Appendix A Specifications General Specifications ... A-2 Facsimile ... A-3 Copier ... A-4 Telephone ... A-4 Printer ... A-4 BJ Cartridges ... A-5 Scanner (MultiPASS Models Only) ... A-5 Appendix A Specifications...
Page 196: General Specifications
General Specifications Power Source 200–240 V/50–60 Hz Power Consumption – Maximum: MultiPASS C75/FAX-B215C: Approx. 42.9 W MultiPASS C80/C70, FAX-B230C/B210C: Approx. 46.2 W – Standby: MultiPASS C70/FAX-B210C: Approx. 6.9 W MultiPASS C75/C80, FAX-B215C/B230C: Approx. 7.9 W Weight Approx. 5.1 kg (With components attached) Environmental Conditions –...
Page 197: Facsimile
– MultiPASS C75/C70, FAX-B215C/B210C: Up to approximately 42* pages MultiPASS C80/FAX-B230C: Up to approximately 426* pages * Based on Canon FAX Standard Chart No. 1, standard mode. ** Based on Canon COLOUR FAX TEST SHEET. Appendix A Fax Scanning Speed 5.8 seconds/page*...
Page 198: Copier
Draft mode: Approx. 510 cps/10 cpi Standard mode: Approx. 360 cps/10 cpi Maximum Print Width 203.2 mm Resolution – Colour: 720 × 360 dpi – Black: 720 × 360 dpi (with Smoothing) * Based on Canon standard pattern. Appendix A...
Page 199: Bj Cartridges
Effective Scanning Width 214 mm Compatibility TWAIN * 7.5% coverage ** Based on Canon FAX Standard Chart No. 1. *** Based on Canon Multi Drop Head Standard Chart. Appendix A Scanning Speed – B&W Text (30–150 dpi): 8.8 seconds/page –...
Page 200 Specifications Appendix A...
Page 201: Appendix B Options
Optional Handset ... B-2 Package Contents ... B-2 Attaching the Handset to Your Unit ... B-3 Maintaining Your Handset ... B-4 Appendix B Appendix B Options Options...
Page 202: Optional Handset
(HI, LO, or OFF). If anything is damaged or missing, notify your local authorised Canon dealer immediately. Ringer Equivalence Number (R.E.N.) (UK only) Your British Telecom line has a maximum R.E.N. capacity of 4. Your unit has an R.E.N. value of 1 (unless otherwise stated), and so does this handset.
Page 203: Attaching The Handset To Your Unit
Attaching the Handset to Your Unit Follow this procedure to attach the optional handset to your unit: Use two of the screws provided to attach the handset cradle to the cradle support. • Push the screws in with your finger or use a cross- point screwdriver.
Page 204: Maintaining Your Handset
Return the unit to its upright position and place the handset in its cradle. • Make sure the cradle support rests on the table top along with the unit. Connect the line from the handset to the h jack. Reconnect the power cord. Reinstall the BJ cartridge in the unit.
Page 205 u button: 2-12, 14-2 d button: 2-12, 14-2 l button: 2-12, 3-5 r button: 2-12, 3-4, 3-5 R (Redial)/Pause button: 2-11, 7-11, 9-2 1-TOUCH SPD DIAL LIST description: 11-2 printing: 6-13 sample: 6-14 Accessing, menus: 14-2, 14-3 ACTIVITY REPORT description: 11-2 printing: 11-3 sample: 11-3 setting: 11-3, 14-5...
Page 206 USB: 2-8 setting: 14-4 Cancelling automatic redialling: 7-12 manual redialling: 7-11 receiving: 8-14 sending: 7-10 Canon specialty print media ( See Specialty print media) Cartridge ( See BJ cartridge) message: 13-6 message: 13-6 message: 13-6, 13-7 message: 13-7 message: 13-7...
Page 207 Colour sending setting: 7-3 setting resolution: 7-4 Colour/B&W button: 2-11, 7-3, 7-4, 10-2 Components, unit: 2-10 to 2-12 Connecting answering machine: 2-6, 2-7 data modem: 2-6, 2-7 extension phone: 2-6, 2-7 external device: 2-6, 2-7 handset: 2-6, 2-7 parallel cable: 2-8 power cord: 2-9 telephone: 2-6, 2-7 telephone line: 2-6, 2-7...
Page 208 message: 13-8 setting: 14-7 message: 13-8 setting: 14-6 setting: 14-8 Envelopes: 5-2, 5-4 loading: 5-8, 5-9 printable area: 5-3 ERROR TX REPORT, sample: 11-4 Extension: 2-2 output tray: 2-10 Extension phone, connecting: 2-6, 2-7 External device, connecting: 2-6, 2-7 setting: 14-7 Fabric sheet: 5-2, 5-5 printing: 5-13 FAX ( See Unit)
Page 209 Jack: 2-6, 2-7 Jams clearing: 13-3, 13-4 in ADF: 13-3 in multi-purpose tray: 13-4 setting: 14-4 photo: 5-5 starter: 5-5 LCD: 2-11 messages: 13-5 to 13-12 ( See also individual message names ) Letters, entering: 3-3, 3-4 Lever document feed: 2-11, 4-2 paper thickness: 5-2, 5-6, 5-7 Light Alarm: 2-11...
Page 210 setting: 14-6 Mistake, correcting: 3-5 MULTI TX/RX (Transaction) REPORT: 11-2, 11-5 Multi-purpose tray: 2-10 capacity: 5-2 jams in: 13-4 loading paper in: 2-19 MultiPASS ( See Unit) MultiPASS Suite receiving faxes to: 8-2, 8-11 registering information via: 3-2 Software User’s Guide: 1-2 message: 13-10 message: 13-10 message: 13-11...
Page 211 Print media ( See also individual print media names ) Canon specialty: 5-10 to 5-16 quantity: 5-2 requirements: 5-2 selecting: 5-4, 5-5 size: 5-2 specialty: 5-10 to 5-16 type: 5-2 weight: 5-2 Print quality problems: 13-20, 13-21 message: 13-11 setting: 14-5...
Page 212 Regular dialling: 7-6 setting: 14-7 setting: 14-7 Replacing BJ cartridge: 12-12 to 12-14 BJ tank: 12-15 to 12-18 Report ( See also individual report names ) button: 2-12, 3-9, 6-13, 11-3 Settings menu: 14-5 Resolution button: 2-11, 7-4, 10-2 setting scanning: 7-4 Rest, paper: 2-10 Restricting use of unit: 9-6 to 9-8 Resume button: 2-12, 13-3, 13-4...
Page 213 Start button: 2-11 Start/Scan button: 2-11 Starter kit: 5-5 Stop button: 2-11 Support customer: 1-3 document: 2-2, 2-5, 2-10 Switchboard, dialling through: 3-11, 3-12 Symbols, entering: 3-3, 3-5 System Settings menu: 14-9 setting: 3-10, 14-4 Telephone connecting: 2-6, 2-7 line ( See Telephone line) problems: 13-20 setting: 14-4 Telephone line: 2-2...
Page 214: Index
message: 13-12 Warranty card, limited: 2-2 Weight document: 4-2 print media: 5-2 unit: 1-5 I-10 Index...

This manual is also suitable for:

Fax b210c Fax-b215c Fax-b230c Fax-b210c

Canon C75, C80, C70 User Manual

Chapter 1 : Introduction

Using Your Documentation

Customer Support

Important Safety Instructions

Chapter 2 Setting up

Unpacking Your Unit

Assembling Your Unit

Making Connections

Main Components of Your Unit

Installing the BJ Cartridge

Loading Paper

Testing Your Unit

Chapter 3 Registering Information

Methods of Registering Information in Your Unit

Guidelines for Entering Numbers, Letters, and Symbols

Registering Sender Information

Setting the Telephone Line Type

Dialling through a Switchboard

Chapter 4 : Document Handling

Document Requirements

Loading Documents

Chapter 5 Paper Handling

Print Media Requirements

Selecting Print Media

Setting the Paper Thickness Lever

Loading Paper

Loading Envelopes

Using Canon Specialty Print Media

Chapter 6 Speed Dialling

What Is Speed Dialling

One-Touch Speed Dialling

Coded Speed Dialling

Group Dialling

Speed Dialling Lists

Speed Dialling

Chapter 7 Sending Faxes

Preparing to Send a Fax

Sending Methods

Cancelling Sending

Redialling When the Line Is Busy

Sequential Broadcasting

Delayed Sending (Multipass Models Only)

Documents Stored in Memory

Using Alternative Telephone Networks (All Models Except the Multipass C75/FAX-B215C)

Chapter 8 Receiving Faxes

Different Ways to Receive a Fax

Receiving in Colour

Receiving While Performing Other Tasks

Receiving Faxes in Memory When a Problem Occurs

Cancelling Receiving

Chapter 9 Special Features

Special Dialling

Restricting Use of Your Unit

Chapter 10 Making Copies

Documents You Can Copy

Copying Documents

Setting the Paper Type for Colour Copying (All Models Except the Multipass C75/FAX-B215C)

Setting the Length of the Bottom Margin

Chapter 11 Reports and Lists

Chapter 12 Maintenance

Periodic Cleaning

BJ Cartridge

Chapter 13 Troubleshooting

If You Cannot Solve the Problem

Clearing Jams

LCD Messages

Paper Feeding Problems

Faxing Problems

Copying Problems

Telephone Problems

Print Quality Problems

Printing Problems

If a Power Cut Occurs

Chapter 14 Summary of Settings

Understanding the Menu System

User Settings Menu

Report Settings Menu

TX (Transmission) Settings Menu

RX (Reception) Settings Menu