Page 2 FACSIMILE USER’S GUIDE Preface...
Page 3 System is a trademark of Canon, Inc. Copyright Copyright © 2001 by Canon, Inc. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language...
Page 4 IDDD (International Direct Distance Dial) line if you communi- cate overseas Canon recommends an individual line following industry standards, e.g. the 2500 (Touch Tone) or 500 (Rotary/Pulse Dial) telephones. A dedi- cated extension off a PBX unit without “Call Waiting” can be used with your facsimile unit.
Page 5: Connection Of The Equipment
The telephone line should not be reconnected or the switch turned on until the problem is com- pletely resolved. Users should contact their local authorized Canon Facsimile Service Dealer for servicing of equipment.
Page 6: Rights Of The Telephone Company
RIGHTS OF THE TELEPHONE COMPANY Should the equipment cause harm to the telephone network, the telephone company may temporarily disconnect service. The telephone company also retains the right to make changes in facilities and services which may affect the operation of this equipment. When such changes are necessary, the telephone company is required to give adequate prior notice to the user.
Page 7 WARNING FOR THE LASER CLASS Do not make any changes or modifications to the equipment unless otherwise specified in the manual. If such changes or modifications should be made, you could be required to stop operation of the equipment. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
Page 8 Do not make any changes or modifications to the equipment unless otherwise specified in the manual. If such changes or modifications should be made, you could be required to stop operation of the equipment. Preface...
Page 9 Do not make any changes or modifications to the equipment unless otherwise specified in the manual. If such changes or modifications should be made, you could be required to stop operation of the equipment. Canon U.S.A. Inc. One Canon Plaza, Lake Success, NY 11042, U.S.A. TEL No.(516)328-5600 viii ® 3170MS...
Page 10 WARNING FOR THE ETHERNET BOARD EB-52 FX (IN- STALLED) This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when equipment is operated in a commercial environment.
Page 11: Users In Canada
IDDD (International Direct Distance dial) line if you communi- cate overseas Canon recommends an individual line following industry standards such as the 2500 (touch tone) or 500 (rotary/pulse dial) telephones. A dedicated extension off a PBX without Camp On signals is also permitted with a fax unit.
Page 12 NOTICE The Industry Canada label identifies certified equipment. This certifica- tion means that the equipment meets certain telecommunications networks protective, operational and safety requirements. The Depart- ment does not guarantee the equipment will operate to the user’s satisfaction. Before installing this equipment, users should ensure that it is permitted to be connected to the facilities of the local telecommunications company.
Page 13 CAUTION Users should not attempt to make such connections themselves, but should contact the appropriate electric inspection authority, or electri- cian, as appropriate. This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada.
Page 14: Important Safety Information
® 3170 Series on a level surface. To avoid ® 3170 Series near water. 3170 Series and to protect it from overheating, never block ® 3170 Series only from the type of power ® 3170 Series is equipped with a 3-prong, ground- ®...
Page 15 11. To avoid spillage in or around the LASER CLASS eat or drink around the fax. If you spill liquid or if any substance falls into the unit, immediately unplug the LASER CLASS Series and call your Authorized Canon Dealer immediately. 12. Unplug the LASER CLASS cleaning.
Page 16 ELECTROMAGNETIC WAVES. IF YOU USE A CARDIAC PACEMAKER AND FEEL ABNORMALITIES, PLEASE MOVE AWAY FROM THIS PRODUCT AND CONSULT YOUR DOCTOR. Preface ® 3170 Series has been exposed to rain or ® 3170 Series does not operate normally ® 3170 Series has been dropped or the ®...
Page 17: Laser Safety
Laser Safety This fax complies with 21 CFR Chapter 1 Subchapter J as a Class 1 laser product under the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968. This means that the fax does not produce hazardous radiation.
Page 18: Table Of Contents
Connecting an Extension Phone ... 2-40 Turning on the Power ... 2-41 Using the MP Tray ... 2-43 Contents Contents ® 3170 Series ... 2-13 ® 3175 Only ... 2-14 ® 3170MS Only ... 2-14 ® 3175 Only) ... 2-28...
Page 19 Loading the MP Tray ... 2-43 Turning on and off USE MP TRAY and Setting the Paper Size in the USE MP TRAY Menu ... 2-48 Selecting Paper Delivery ... 2-50 Setting Face-down Paper Delivery for Upper and Lower Output Trays ... 2-50 Using the Face-up Tray ...
Page 20 Setting Up Group Dialing ... 4-24 Using Speed Dialing ... 4-29 Using One-touch Speed Dialing ... 4-29 Using Coded Speed Dialing ... 4-31 Using Group Dialing ... 4-33 Using Directory Dialing ... 4-35 Chapter 5 Using the Fax as a Copier ... 5-1 Preparing the Document ...
Page 21 Setting the Automatic Receive Mode ... 7-2 Messages Displayed When Receiving a Document ... 7-2 Turning on and Adjusting the Auto Switch Time ... 7-5 Receiving Documents Manually with the Optional Handset ... 7-7 Receiving a Document Manually at the Fax ... 7-7 Receiving a Document Manually with an Extension Telephone ...
Page 22 What is Relay Broadcasting? ... 9-2 Setting Up and Using a Standard Relay Unit ... 9-3 Setting Your Fax as a Relay Unit ... 9-4 Changing the Relay Broadcast Settings ... 9-7 Deleting the Relay Group ... 9-9 Sending a Document to a Relay Unit for Relay Broadcasting ... 9-10 Sending a Document to a Relay Unit with Speed Dialing ...
Page 23 Setting and Using the System Settings Password ... 13-2 Setting the System Settings Password ... 13-2 Changing or Canceling the System Settings Password ... 13-4 Restricting Fax Operation ... 13-6 Setting Operation Restrictions ... 13-6 Operating the Fax with Restrictions ON ... 13-11 Sending a Document with Restrictions ON ...
Page 24 Recommended Paper ... 15-15 Storing the Paper Supply ... 15-16 Changing the Toner Cartridge ... 15-17 Storing Toner Cartridges ... 15-22 Handling Cartridges ... 15-22 Storing Cartridges ... 15-23 Disposing of Used Toner Cartridges ... 15-23 Periodic Cleaning ... 15-24 Cleaning the Fax Unit ...
Page 25 Dimensions ... A-6 Appendix B Documents You Can Scan ... B-1 Document Media to Avoid ... B-1 Specifications for Paper Documents You Can Scan ... B-1 Document Thickness ... B-1 Document Size ... B-2 Scanning Area on the Document ... B-2 Printing Area ...
Page 26: Chapter 1 Welcome
We have done our best to give you an accurate, easy-to-use User’s Guide, but if you still have some questions about how to use your facsimile unit, feel free to contact your local authorized Canon dealer sales or service representatives. They will be glad to answer your questions.
Page 27: Main Features
Full support of ITU-T subaddresses and passwords You can employ ITU-T subaddresses and passwords to communicate not only with other Canon faxes, but fax machines of other manufacturers as well. Laser beam printer Quiet, clean laser technology guarantees quality reproduction.
Page 28 One-touch Dial 1 2 8 Coded Speed Dial Relay sending Confidential sending Sequential broadcasting Polling Incoming Receiving document in memory o r y M e m Automatic sending Sending Recording documents Receiving into memory Chapter 1 Automatic dialing Includes One-touch and Coded Speed Dialing, Directory Dialing, as well as Group dialing which allows you to send the same document to several destinations at the touch of a button.
Page 29 A larger display and operation panel with larger buttons makes the fax easier to use. Economical and quiet Canon’s RAPID Fusing System™ realizes quiet opera- tion while you save money. If the fax machine remains idle for a specified length of time, the fax machine...
Page 30: Options
Kit II, you can connect two telephone lines to the fax unit. Either line can be used independently or simul- taneously for separate transactions. For details contact your local authorized Canon dealer. ® 3170 Series. For details, see Appendix A-2. Welcome !
Page 31: Customer Support
If you encounter a problem, try to solve it by referring to the information in Chapter 15 Maintenance & Frequently Asked Questions. If you cannot solve the problem, or if you think your Canon LASER CLASS Series needs servicing, contact your local authorized Canon dealer.
Page 32: Chapter 2 Setting Up
This chapter shows you how to set up the fax unit. Even if your fax unit has been set up for you, take a few minutes to glance through this chapter to become familiar with how to use this User’s Guide. You may also want to check the fax installation to confirm that it has been done correctly.
Page 33 ❏ Using the MP Tray ... 2-43 • Loading the MP Tray ... 2-43 • Turning on and off USE MP TRAY and Setting the Paper Size in the USE MP TRAY Menu ... 2-48 ❏ Selecting Paper Delivery ... 2-50 •...
Page 34: How To Use This Guide
How to Use This Guide Before you use this guide, read this list of symbols, terms, and abbrevia- tions, and make sure you know what they mean. A complete glossary of terms is included at the end of this User’s Guide. (➞2-12) default document...
Page 35: Where To Set Up The Fax
CAUTIONS SHOW YOU HOW TO AVOID CONDITIONS OR INCORRECT OPERATIONS THAT COULD CAUSE DAMAGE TO YOUR HARDWARE OR SOFTWARE OR CAUSE PERSONAL IN- JURY. This icon denotes feeding a document. Where to Set Up the Fax ❏ ❏ ❏ 90.5° 50°...
Page 36 Place the fax unit near a telephone line. You must have an RJ11-C wall jack installed. If you need assistance, contact your authorized Canon dealer or service representative, or your local telephone company. To avoid damage to the fax unit from overheating, do not block the exhaust vent.
Page 37: Space Around The Fax
Space Around the Fax To ensure proper ventilation and easy operation, set up the fax in an area that meets the minimum requirements for clearance as illustrated below. TO AVOID DAMAGE TO THE FAX UNIT FROM OVERHEATING, DO NOT BLOCK THE EXHAUST VENT. INSTALL THE FAX UNIT APPROXIMATELY 4 IN.
Page 38: Power Requirements
Power Requirements ❏ Place the fax near a standard 120 V AC power outlet. This fax unit is intended for domestic use. Do not attempt to use it outside the country where you purchased it. ❏ Do not plug the power cord into an extension cord connector or power strip shared with other plugs.
Page 39: General Precautions
General Precautions ❏ ❏ ❏ ❏ ❏ Setting Up TO AVOID SERIOUS INJURY, NEVER DISASSEMBLE THE FAX. EXPOSED POWER POINTS INSIDE THE FAX CAN CAUSE ELECTRICAL SHOCK IF YOU TOUCH THEM. After you unplug the fax unit, always wait at least 5 seconds before you plug it in again.
Page 40 ❏ Before you transport the fax, remove the cartridge. To protect the cartridge from bright light, cover it with its original protective bag or a cloth. ❏ Keep liquids, cleaners, and other solvents away from the fax unit. Keep metal pins, paper clips, staples and other objects away from the fax.
Page 41: Moving The Fax Unit
Moving the Fax Unit The fax unit is heavy. Be sure to follow these general guidelines when lifting the fax to move it or to install Paper Cassette 2, etc. ❏ ❏ ❏ ❏ ❏ 2-10 Setting Up Moving the fax unit requires two people. When you lift the fax, hold it by the handles on the right and left sides.
Page 42: Unpacking: Have You Got Everything
Unpacking: Have You Got Everything? As you unpack the fax, save the carton and packing material in case you want to move or ship the fax unit in the future. Ask someone to help you remove all items from the box. LIFTING THE FAX UNIT REQUIRES TWO PEOPLE.
Page 43 3. Remove the four stoppers on the side of the box by squeezing the center grip. 4. Lift and remove the upper carton. Remove the four styrene foam blocks positioned on top of the fax unit. Then lift the fax unit by gripping the handles on the right and left sides.
Page 44: For The Laser Class 3170 Series
❏ 1 Sheet of tray labels ❏ 1 Facsimile User’s Guide ❏ 1 Warranty registration ❏ 1 Limited warranty note ❏ 1 Installation completion card ❏ 1 FX6 Toner Cartridge Chapter 2 ® 3170/3170MS. ® 3170 Series 2-13 Setting Up...
Page 45: For The Laser Class 3175 Only
For the LASER CLASS ❏ 1 Paper Cassette 2 (letter-, legal-, A4-, executive-, B5-size, 500-sheet capacity) For the LASER CLASS ❏ 1 Printer User’s Guide ❏ 1 CD-ROM (Printer driver) ❏ 1 Sheet of End User Licence Agreement (PCL Board) ®...
Page 46 For the LASER CLASS 3170 Series ® DOCUMENT OUTPUT TRAY FAX UNIT (with Paper Cassette 1 installed) FACSIMILE USER'S GUIDE FX6 TONER CARTRIDGE For the LASER CLASS ® 3175 Only For the LASER CLASS ® 3170MS Only PRINTER USER'S GUIDE...
Page 47: Options Available
Ethernet Board EB-52 FX ❏ ® Adobe ❏ Envelope Feeder EF-52 ❏ Duplex Unit DU-52 ❏ Document Distribution System Supply ❏ Canon FX6 Toner Cartridge 2-16 Setting Up ® 3170 Series ® 3170/3170MS ® 3170/3175 ® 3170MS, or the LASER CLASS ®...
Page 48: Parts Of The Fax
HANDSET (option) Detachable handset. OPERATION PANEL Use the operation panel buttons to operate the LASER CLASS 3170 Series. SPEAKER VOLUME SWITCH Adjusts the speaker’s volume. PAPER CASSETTE 2 Adjustable to letter, A4, legal, B5 and executive paper sizes. Holds about 500 sheets of paper.
Page 49: Rear View
Holds printed documents after they are ejected from the fax. TEST PRINT BUTTON This button should only be used by authorized Canon dealers. Please do not press this button. POWER SOCKET Connect the power cord here. TELEPHONE LINE JACK (L2)
Page 50: Removing The Shipping Material
Removing the Shipping Material All shipping materials must be removed. Shipping materials are at- tached inside the fax unit and inside the paper cassette to protect delicate parts from vibration during shipping. Removing the Shipping Tapes Remove all the shipping tapes from the unit. Removing the Packing Materials Inside the Fax Unit 1.
Page 51 2. Close the ADF cover. 3. Open the printer cover and the MP tray. 4. Remove the tapes and packing materials. 2-20 Setting Up Chapter 2...
Page 52: Removing The Packing Materials From Paper Cassette 1
5. Close the printer cover and the MP tray. • Save all the packing materials. You may want to insert them again if you have to transport the fax unit. • When removing the packing materials from inside the printer area, be careful not to touch the transfer charging roller.
Page 53: Removing The Protective Plastic Sheet
Removing the Protective Plastic Sheet The LCD on the operation panel is covered with a plastic sheet to protect it during shipping. This protective material should be removed before you use the fax unit. 2-22 Setting Up Chapter 2...
Page 54: Assembling The Fax
Follow the instructions in this section to assemble the fax and prepare it for full operation. Installing the Toner Cartridge Install only a Canon FX6 Toner Cartridge in your fax machine. INSTALLING ANY OTHER TYPE OF CARTRIDGE IN THIS FAX UNIT COULD DAMAGE THE FAX UNIT AND VOID YOUR WAR- RANTY.
Page 55 Save the protective bag and all other shipping material. You will need this material later when you dispose of the cartridge after it has run out of toner. (➞15-18) 3. Hold the cartridge by the ends and rock it gently five or six times to distribute the toner evenly inside the cartridge.
Page 56 6. To avoid pinching your fingers between the toner cartridge and fax unit, grip the cartridge as shown below. KEEP THE DRUM SLOT FREE OF DUST AND OTHER FOREIGN OBJECTS. DO NOT TOUCH THE PROTECTIVE SHUTTER ON THE BOTTOM OF CARTRIDGE. 7.
Page 57: Attaching The Document Output Tray And The Upper Output Tray
Attaching the Document Output Tray and the Upper Out- put Tray 1. Attach the upper output tray to the front of the fax unit. Slide the end of the upper output tray down into the fax unit at an incline, lifting the end nearest you. UPPER OUTPUT TRAY •...
Page 58: Attaching The Document Feeder Tray
Make sure the knobs on each side of the tray fit into the holes on the side of the fax unit. Back of the tray sits on top of the extended lip of the fax unit. Attaching the Document Feeder Tray Slide one side in position first and then the other side.
Page 59 Installing Paper Cassette 2 (For the LASER CLASS Only) Paper Cassette 2 is standard for the LASER CLASS for the LASER CLASS 1. Remove the tape at the front of Paper Cassette 2. 2. Pull out the paper cassette. 3. If tapes are attached to the paper cassette, remove them. Then remove the spacers under the paper guide clips by first pressing down on the bottom metal plate with one hand and then sliding the white spacers inwards with the other hand.
Page 60 4. Remove the tapes and packings at the rear of the paper cassette. 5. If a spacer is attached, remove it from the paper cassette while pressing the bottom plate. 6. Replace the cassette into Paper Cassette 2 and place it in the location you wish to use the fax after the cassette has been installed.
Page 61 7. Lift up the fax unit and hold it over Paper Cassette 2. LIFTING THE FAX UNIT REQUIRES TWO PEOPLE. TO MOUNT THE FAX UNIT ONTO PAPER CASSETTE 2, FOLLOW THE GENERAL GUIDELINES AND ILLUSTRATION ON PAGE 2-10. ALWAYS LIFT THE FAX UNIT BY THE LIFTING HANDLES AT THE BOTTOM, TO AVOID TRAPPING YOUR FINGERS BETWEEN THE FAX UNIT AND PAPER CASSETTE 2.
Page 62: Loading Paper In Paper Cassettes 1 And 2
When you use it as a paper supply for fax, you can load letter-, legal- or A4-size paper only. ❏ For high-quality printings, we recommend using Canon standard 17- 24 lb.(64-90g/m ❏ Use of print media not meeting the paper’s requirements may cause severe paper jams or result in excessive mechanical wear of the fax.
Page 63 1. Pull out the paper cassettes from the fax unit. 2. Check if the selectors inside the paper cassettes are set for the size of the paper you are loading. If the setting is correct, go on to step 3. -if not- Set the paper cassettes to fit the sizes of the paper you are loading.
Page 64 Lift the stopper in the center of the paper size rear guide slightly, and slide it to the mark indicating the desired paper size. To change the paper size for Paper Cassette 2 To adjust the paper size side guides, release them by pinching the stopper on the left guide and slide them inwards or outwards according to the paper size you are loading.
Page 65 Push up the stopper of the paper size rear guide, and slide it to the mark indicating the desired paper size. You can load executive- or B5-size paper in Paper Cassette 2 only when you use it for the printer function. When you use it as a paper supply for fax, you can load letter-, legal- or A4-size paper only.
Page 66 3. Before you load a stack of paper into the paper cassettes, tap the leading edge of the paper stack on a flat surface so that the edges are evenly aligned. 4. Place the stack of paper in the paper cassettes with the print side facing down.
Page 67 5. Press down on the front of the paper stack to make sure the corners are below the paper size guide clips. Then press the stack down again to make sure it is below the paper limit marks on the side of the paper cassettes and the paper size guides hook at the back of the cassettes.
Page 68 7. Reinsert the cassette into the fax unit: Align the cassette with the rails on the fax unit, then lift slightly to insert the cassette. Slide it all the way into the fax unit. Make sure you insert the cassette all the way into the fax unit until it locks into place.
Page 69: Connecting The Handset (Option)
Connecting the Handset (option) A telephone handset is available as an option for the fax machine. This handset is for use with Canon LASER CLASS 1. Attach the handset cradle holder to the back of the cradle with the screws provided.
Page 70: Connecting The Telephone Line
4. Connect the end of the handset connector cord to the extension phone jack marked with the handset icon ( 5. Place the handset on the handset cradle. Connecting the Telephone Line 1. Make sure you have an RJ11-C wall jack. If you need assistance, contact your dealer or telephone company.
Page 71: Connecting An Extension Phone
3. Connect the other end of the telephone line to your wall telephone jack. If you have installed the optional Dual-line Upgrade Kit, you can connect another telephone line to the fax unit. (➞2-54) Connecting an Extension Phone To connect an extension phone to the fax, you have to use the extension phone jack.
Page 72: Turning On The Power
Turning on the Power 1. Connect the power cord to the power socket on the rear of the fax unit. 2. Connect the other end of the power cord to the power source. THE FAX MUST BE CONNECTED TO A PROPERLY GROUNDED, THREE-PRONG 120 V AC OUTLET.
Page 73: Chapter 2 Setting Up
INSTALL CARTRIDGE REPLACE CARTRIDGE The toner cartridge has run out of CHECK PRINTER COVER The printer cover is not closed com- SUPPLY REC. PAPER 2-42 Setting Up You have not yet installed the toner cartridge. Install the FX6 toner cartridge. (➞2-23) toner.
Page 74: Using The Mp Tray
When not in use, the tray can fold up into the fax unit. Loading the MP Tray Before you load the paper, follow these general guidelines: ❏ For high-quality printings, we recommend using Canon standard 17- 24 lb.(64-90g/m ❏ Use of print media not meeting the paper’s requirements may cause severe paper jams or result in excessive mechanical wear of the fax.
Page 75 • Avoid pressing or applying excessive force on the MP tray as this may cause damage. • The paper stack must not exceed the paper limit mark. • Do not load different sizes of paper on the MP tray at the same time. •...
Page 76 1. Pull the MP tray out using the handle on the panel. 2. Pull out the extension tray using the center grip. 3. The MP tray holds approximately 100 sheets of paper. Before you load paper on the MP tray, tap the edges of the stack to make sure the leading edge and sides of the stack are even.
Page 77 4. Insert the paper stack as far as it will go into the fax unit, with the print side facing up and the top of the paper going into the fax unit first. Then adjust the paper guides to the size of the paper. PAPER SENSOR •...
Page 78 • Make sure that the paper guides are set correctly. To print with the MP tray, you also need to select the paper size in the USE MP TRAY menu. (➞2-48) • Make sure that the paper is loaded correctly and that the leading edge is fully inserted into the fax unit.
Page 79: Turning On And Off Use Mp Tray And Setting The Paper Size In The Use Mp Tray Menu
Turning on and off USE MP TRAY and Setting the Paper Size in the USE MP TRAY Menu To use the MP tray as one of the input trays, you need to select ON for USE MP TRAY in the FAX’S PRINTER SET menu. Also, to use the MP tray for the fax function with the LASER CLASS 3170MS or the LASER CLASS installed, it is necessary to set the same paper size on the printer menus...
Page 80 Press 6. Press the search buttons to display ON. If you use the MP tray for the printer function and load paper of sizes other than letter, legal or A4, it is necessary to set USE MP TRAY to OFF on the FAX’S PRINTER SET menu.
Page 81: Selecting Paper Delivery
Selecting Paper Delivery The fax machine has three output trays: an upper output tray, a lower output tray, and a face-up tray. The paper delivery method used by the fax is determined by whether the face-up tray is open or closed, and by the settings you make in the FAX’S PRINTER SET menu.
Page 82 1. Open the FAX’S PRINTER SET menu. Open all three of the One-touch Speed Dialing panels. Then press Data Registration Data Registration Press Press the search buttons until you see the display below. Press 2. Open the SELECT OUTPT TRAY menu. Press the search buttons until you see the display below.
Page 83 Press Press 3. Press the search buttons to select either the lower or upper output tray when receiving documents by fax. Press Select a tray for each function in the same way. Example 1: For the LASER CLASS COPY REPORT Example 2: For the LASER CLASS COPY REPORT...
Page 84: Using The Face-Up Tray
Press Stop Press Stop •If the full paper sensor detects that the tray is full when the output tray settings are input, the fax stops printing. If the fax is receiving documents, they are stored in memory and the messages RECEIVED IN MEMORY and OUTPUT TRAY FULL appear alternately on the display.
Page 85: Using The Optional Dual-Line
Connecting Two Telephone Lines The Dual-line Upgrade Kit must be installed inside the fax unit by a qualified service technician. For details, contact a local authorized Canon dealer. Note the following features regarding the installation of the Dual-line Upgrade Kit: ❏...
Page 86 3. Connect one end of Line 1 to the Line 2 to the Telephone jack marked for Line 1 connection 4. Connect the other end of the two telephone lines to the wall telephone jacks. Chapter 2 jack and connect one end of jack.
Page 87: How The Two Telephone Lines Operate
How the Two Telephone Lines Operate The fax unit uses the two telephone lines in different ways. ❏ Line 1, connected to the telephone jack (on the right side of the fax unit) marked the fax unit. ❏ Line 2, connected to the telephone jack (on the rear of the fax unit) marked Disabled Feature MANUAL SENDING...
Page 88: Registering The Telephone Numbers For The Lines
Registering the Telephone Numbers for the Lines The telephone numbers that you register with the procedure below will appear in the display of the other party's fax unit during document transmissions and appear in printed reports and lists. Follow this procedure to register telephone numbers for both lines connected to the Dual-line Upgrade Kit.
Page 89 Use these buttons on the numeric keypad to enter the telephone number for Line 2. Data entry buttons OPER SYMBOLS Space Tone Delete Clear You can register a number of up to 20 digits. After you enter the telephone number for Line 2, press Press 8.
Page 90 Press Press The fax unit is set to operate with the first setting (LINE1 TX PRIORITY) without making any adjustments. 11. Press the search buttons until you see the setting you need. LINE1 TX PRIORITY LINE2 TX PRIORITY LINE1 TX PROHIBIT LINE2 TX PROHIBIT Press then press...
Page 91 2-60 Setting Up Chapter 2...
Page 92: Chapter 3 Getting Started
This chapter describes some important settings that you should perform before you use the fax. Regarding the settings needed to use the fax as a printer, refer to the Printer User’s Guide. To use the LASER CLASS the PCL6 Printer Board needs to be installed. Before you use the fax you should set the correct date and time, register the fax unit telephone number, and register the unit name (your personal name or a company name).
Page 93: Operation Buttons (One-Touch Panels Closed)
Operation Buttons ( One-touch panels closed ) LCD Display Displays messages and prompts during operation. Displays selections, text, numbers and names when registering information. Change Cartridge Lights when toner in the toner cartridge runs low. Replace the toner cartridge. Rec. Paper Lights when the paper cassettes run out of paper.
Page 94 Energy Saver Switches the fax out of the energy saver mode. PRT. Message Switches the LCD display between the fax messages and the printer messages. Manual RX Switches the fax between the auto and manual receive mode. Direct TX Sets the fax in the direct sending mode so you can send a document ahead of other documents stored in the fax memory.
Page 95: Operation Buttons (One-Touch Panels Open)
Switches the fax in and out of the stamp mode. In the stamp mode, the fax marks all documents scanned for sending in memory mode or direct sending mode. If you want to use the stamp feature, call your authorized Canon dealer and request installation of this option. Search buttons...
Page 96: Using The Menus And Buttons
Using the Menus and Buttons This section provides a brief overview on how to use the menu buttons to open menus, make selections, and register data. General Guidelines for Registering Information Always keep these points in mind while you are using the menus: ❏...
Page 97: To Open A Menu And Select An Item
4. Press the search buttons to display the name of the next or previ- ous menu title. Note that displaying menu names with the search buttons is rotational. If you press the first menu name. If you press display rotates to the last selection. To Open a Menu and Select an Item Press the search buttons until the name of the menu you want to open is displayed, then press...
Page 98: Entering Names For Registration
Entering Names for Registration When you come to a step that requires entering a name for data registra- tion, follow the procedure below. In a display that requires a name entry, the letter or number in the upper right corner of the LCD display tells you the entry mode. 1.
Page 99: To Correct A Mistake
3. If the next letter you want to enter is under another button, just press that button to move the cursor right and enter the first letter of that group with a single button press. -if not- If the next letter you want to enter is under the same button you just pressed, press Then keep pressing the button again until the letter you want appears.
Page 100: Menu Button Summary Table
Menu Button Summary Table When you come to a step where you must enter a number or name for data registration—in this section or in any part of this Facsimile User’s Guide—refer to the table below. To see some of the buttons described below, you may have to open all three of the One-touch Speed Dialing panels.
Page 101: Checking And Setting The Telephone Line
Buttons for registering information (cont'd) Space Delete Clear Stop Checking and Setting the Telephone Line If you are not sure what type of telephone line you have, check with your local telephone company. To operate the fax you must know if the fax is connected to a tone or rotary pulse line.
Page 102 4. Press the search buttons until you see the display below. 5. Press 6. Display and check the current line setting. Use the search buttons to alternate the settings. 7. Display the setting you need, then press Stop 8. Press Stop Chapter 3 USER SETTINGS...
Page 103: Registering Required Sender Information
By now you have all had a chance to become familiar with your new By now you have all had a chance to become familiar with your new Canon fax units and are ready to set up a reliable, economical Canon fax units and are ready to set up a reliable, economical communications network that offers many exciting features.
Page 104: Registering The Sender Information (Tx Terminal Id)
For documents that you receive, you can turn on the RX FOOTER feature which displays the date, time received, transaction number, and page number in the lower right corner of the document.(➞16-15) Registering the Sender Information (TX TERMINAL ID) Follow this procedure to set the current date and time, register the number of your own fax unit, and register your name or company name.
Page 105 3. Register the date and time. Use the buttons on the numeric keypad to enter the month, day, and year. OPER SYMBOLS Use the buttons on the numeric keypad to enter the current time. Tone ❏ Use the 24-hour format to enter the time (e.g. 1:00 p.m. as 13:00).
Page 106 Use these buttons on the numeric keypad to enter your own fax number. Data entry buttons OPER SYMBOLS Space Tone Delete Clear You can register a number of up to 20 digits. Press 5. Enter the unit name. Press Use the buttons on the numeric keypad to enter a name of up to 24 characters.
Page 107 Above each button on the numeric keypad, there is a group of letters. These are the letters you can enter with the button below. Each button contains the upper and lower case letters for its group of letters. (For example: ABCabc) Press the button of the letter you want to enter.
Page 108 When you are finished entering the unit name, press This completes registering all of the required sender information for your fax. Stop 6. Press Stop Chapter 3 Clear UNIT NAME CANON DIV. #20 UNIT NAME DATA ENTRY OK to return to standby. 3-17 Getting Started...
Page 109: Registering Sender Names
Registering Sender Names Registering alternative sender names is optional but you may want to register sender names if many people are using the fax. If each user registers his or her personal name as a sender name, they can enter their sender name to replace the UNIT NAME printed at the top of documents they send.
Page 110 ❏ Keep pressing the search buttons until you see a number with no entry. 5. Press 6. Use the buttons on the numeric keypad to enter a name of up to 24 characters. (➞3-7) OPER SYMBOLS Tone 7. When you are finished entering the name, press Repeat the procedure to enter another name, or press return to standby.
Page 111: Changing Or Erasing A Sender Name
Changing or Erasing a Sender Name 1. Repeat steps 1 to 3 of the procedure you used to register the sender name. (➞3-18) 2. Press the search buttons to display the name you want to edit or delete. 3. Press 4.
Page 112: Using The Energy Saver Mode
Using the Energy Saver Mode (For the LASER CLASS ® You can set the fax machine to enter a low-energy sleep mode after it remains idle for a specified length of time. This ensures that the fax machine consumes less power when it is not being used. If you install either the optional Dual-line Upgrade Kit or the PCL6 Printer Board, this function will not work.
Page 113 6. Press 7. Press a search button to display ON. 8. Press 9. Use the buttons on the numeric keypad to enter a number for the time (minutes) you want the fax machine to remain idle before it automatically enters the low-energy sleep mode. You can set a time from 03 to 30 minutes.
Page 114: Returning To The Full Power Mode
Returning to the Full Power Mode The display tells you the fax has entered the energy saver mode with this message: Energy The indicator under the energy saver button to the right of the LCD Saver display will also light red. To restore the full power mode, press the fax machine is powering up, PLEASE WAIT is displayed for a few moments.
Page 115: Chapter 3 Getting Started
The fax does not enter the energy saver mode in the following cases: ❏ When documents are stored in the memory. ❏ When a paper or document jam has occurred, when the paper cassettes have run out of paper, or when the toner cartridge has run out of toner.
Page 116: Chapter 4 Setting Up And Using Speed Dialing
Setting Up and Using Speed Dialing This chapter introduces some basic dialing features then shows you how to set up the speed dialing buttons. Speed dialing includes One-touch Speed Dialing, Coded Speed Dialing, and Group Dialing. Directory dialing, also described in this chapter, allows you to locate a number for dialing by searching names and numbers registered on the fax for speed dialing.
Page 117: Read This Before Entering Telephone Numbers
The switch- ing system may also require that you insert a pause after the outside number. For further assistance, contact your local authorized Canon dealer sales or service representative or your local telephone company.
Page 118: Adjusting The Length Of A Pause
Keep in mind these important points about pauses: ❏ A pause entered within a number (p) is 2 seconds long. ❏ You can add consecutive pauses (pp) with the Each additional pause adds 2 seconds to the pause time. ❏ You can change the length of a pause entered within a number.(➞...
Page 119 Press the search buttons until you see the display below. Press Press the search buttons until you see the display below. Press 5. Use the buttons on the numeric keypad to enter a new time. You can enter a number from 01 to 15 seconds. Then press OPER SYMBOLS Tone...
Page 120: What Is Speed Dialing
What is Speed Dialing? Speed dialing allows you streamline and customize dialing procedures by registering a telephone number and other important settings so you can start a document transmission while pressing only a few buttons. The three methods of speed dialing include: One-touch Speed Dialing One-touch Speed Dialing allows you to start a document transmission by pressing only one button.
Page 121: Setting Up One-Touch Speed Dialing
Setting Up One-touch Speed Dialing One-touch Speed Dialing allows you to dial a number and send a document at the press of one button. You can register up to 72 fax numbers, one for every One-touch Speed Dialing button on the operation panel.
Page 122 2. Specify the One-touch Speed Dialing button that you want to register. Press the search buttons to scroll the display. Press the down search button to scroll to the next number or press the up search button to scroll to the previous number. -if not- Close the appropriate One-touch Speed Dialing panel and press the One-touch Speed Dialing button that you want to register.
Page 123 Setting Up and Using Speed Dialing TELEPHONE NUMBER TEL =123 4567_ Set. TELEPHONE NUMBER DATA ENTRY OK 1-TOUCH SPD DIAL 2.NAME NAME NAME CANON U.S.A. NY NAME DATA ENTRY OK 1-TOUCH SPD DIAL 3.OPTIONAL SETTING to erase the number and Clear Chapter 4...
Page 124 To stop here and register another button Press Data Registration Data Registration Repeat the procedure from step 2. To end the procedure and return to standby Stop Press Stop To perform the optional settings 7. Open the OPTIONAL SETTING menu. Press Press the search buttons until you see the display below.
Page 125 Press Use the buttons on the numeric keypad to enter the time. Enter the time in the 24-hour format (e.g. 1:00 p.m. as 13:00). OPER SYMBOLS Tone If you want to clear the time you have set, do the procedure from the beginning and press Press Press...
Page 126 9. Perform the transmission type settings. Press . Then press the search buttons to display the transmis- sion type items. For details about using ITU-T subaddresses and passwords, see the description of setting up and using a memory box. (➞8-12) The TX TYPE menu includes these items: REGULAR TX CONFIDENTIAL TX...
Page 127 PSWD/SUBADDRESS 1.PASSWORD 2.SUBADDRESS POLLING RX 1.PASSWORD 2.SUBADDRESS Display the TX TYPE you wish to register, then press the ITU-T password and subaddress for the feature you selected. You can cancel the currently set TX TYPE by selecting REGULAR Only one feature can be set for TX TYPE. The next time you open the TX TYPE menu to change the setting, you will see the currently set item displayed first.
Page 128 Press the search buttons until you see the display you want. Select LONG DISTANCE (1) and try to send the document again. If this setting does not solve the problem, try settings (2) and (3). Press 11. Change the transmission speed if it takes a long time for your document transmissions to begin.
Page 129 12. Turn ECM off or on. Press Press the search buttons to display OFF or ON. ECM (error correction mode) reduces system and line errors during sending or receiving with another fax that supports ECM. Otherwise, this setting is ignored. If transmission speed appears to be extremely slow, you may be able to speed up transmission time by turning ECM off.
Page 130: Setting Up Coded Speed Dialing
Setting Up Coded Speed Dialing Coded Speed Dialing allows you to dial a number and send a document by pressing four buttons. First you press three-digit code. You can register up to 128 fax numbers for this speed dialing method. In addition to the telephone number and name of the other party, you can set the timer for the transmission and as well as enter other important settings identical to those for One-touch Speed Dialing.
Page 131 Press 2. Specify the Coded Speed Dialing code that you want to register. Coded Dial Press enter a three-digit code (000-127). -if not- Press the search buttons to scroll the display. Press the down search button to scroll to the next number or press the up search SYMBOLS OPER button to scroll to the previous number.
Page 132 . Spaces are optional and ignored Space to erase the number and Clear TELEPHONE NUMBER TEL =123 4567_ TELEPHONE NUMBER DATA ENTRY OK CODED SPD DIAL 2.NAME NAME NAME CANON CANADA Setting Up and Using Speed Dialing ) to move the . Then Delete 4-17...
Page 133 Press This completes the minimum settings for registering a three-digit Coded Speed Dialing code. To stop here and register another code Data Registration Press Repeat the procedure from step 2. Stop To end the procedure and return to standby Press To perform the optional setting Press Press the search buttons until you see the display below.
Page 134 Press Set. Press again. Use the buttons on the numeric keypad to enter the time. Enter the time in the 24-hour format (e.g. 1:00 p.m. as 13:00). OPER SYMBOLS Tone If you want to clear the time you have set, do the procedure from the beginning and press Press Press...
Page 135 Data To continue registration for the current button, press Registration Registration -if not- Stop To end registration and return to standby, press 7. Perform the transmission type settings. Press sion type items. For details about using ITU-T subaddresses and passwords, see the description of setting up and using a memory box.
Page 136 ORIG RELAY TX 1.PASSWORD 2.SUBADDRESS PSWD/SUBADDRESS Allows you to enter an ITU-T password 1.PASSWORD 2.SUBADDRESS POLLING RX 1.PASSWORD 2.SUBADDRESS Display the TX TYPE you wish to register then press the ITU-T password and subaddress for the feature you just selected. You can cancel the currently set TX TYPE by selecting REGULAR Only one feature can be set for TX TYPE.
Page 137 8. If you experience transmission errors during long distance sending, change the long distance setting. Press Press the search buttons until you see the display you want. Select LONG DISTANCE (1) and try to send the document again. If this setting does not solve the problem, try settings (2) and (3). Press 9.
Page 138 Press the search buttons to display the speed you want to select. Then press 10. Turn ECM off or on. Press Press the search buttons to display OFF or ON. ECM (error correction mode) reduces the effect of system and line errors on documents that occur during sending or receiving with another fax that supports ECM.
Page 139: Setting Up Group Dialing
Setting Up Group Dialing Group Dialing allows you to register several telephone numbers for One- touch Speed Dialing or for Coded Speed Dialing so you can dial a large group of numbers by pressing a One-touch Speed Dialing button, or by pressing Coded Dial already registered for One-touch or Coded Speed Dialing can be...
Page 140 2. Register the group of numbers for a One-touch Speed Dialing button or for a Coded Speed Dialing code. To register the group for a One-touch Speed Dialing button Press the search buttons to scroll the number display. Press the down search button to scroll to the next number or press the up search button to scroll to the previous number.
Page 141 16 characters long. (➞3-7) OPER SYMBOLS Tone 4-26 Setting Up and Using Speed Dialing TEL = then use the numeric keypad to enter the three- Coded Dial GROUP DIAL 2.NAME NAME NAME CANON GROUP A Chapter 4...
Page 142 Press 5. Set the time for the group transmission. ❏ This setting is optional. If you do not set the timer, the trans- mission will begin after you press the One-touch Speed Dialing button, or press code, for the group. ❏...
Page 143 6. Press 5 sending times. -if not- To continue registering another group, press Data Registration -if not- Stop To end registration and return to standby, press 4-28 Setting Up and Using Speed Dialing , enter another time, and press . You can register up to Data Registration Stop Chapter 4...
Page 144: Using Speed Dialing
Chapter 4 DOCUMENT READY TEL = 123 4567 01 CANON USA TRANSMIT 0025 SCANNING DOC. P.001 Setting Up and Using Speed Dialing .
Page 145 Here are some important points you should keep in mind when you use One-touch Speed Dialing: ❏ To start scanning immediately, press fax will wait 5 seconds before it starts scanning. This timeout feature can be turned off. (➞16-11) ❏ To locate and press the correct button, you may have to open the One-touch Speed Dialing panels.
Page 146: Using Coded Speed Dialing
Chapter 4 button followed by a three-digit code. DOCUMENT READY once. TEL = TEL = 123 4567 001 CANON ONTARIO TRANSMIT 0026 SCANNING DOC. P.001 Setting Up and Using Speed Dialing . (➞6-6) TTI Selector...
Page 147 Here are some important points you should keep in mind when you use Coded Speed Dialing: ❏ To start scanning immediately, press fax will wait 5 seconds before it starts scanning. This timeout feature can be turned off. (➞16-11) ❏ The fax will not dial the Coded Speed Dialing number until you set the document on the fax for scanning.
Page 148: Using Group Dialing
The number being dialed, name of the other party, and the transaction number of the document are also displayed. Chapter 4 DOCUMENT READY TEL =GROUP DIAL 01 CANON USA TRANSMIT 0025 SCANNING DOC. P.001 Setting Up and Using Speed Dialing .
Page 149 Here are some important points you should keep in mind when you use Group Dialing: ❏ To start scanning immediately, press fax will wait 5 seconds before it starts scanning. This timeout feature can be turned off. (➞16-11) ❏ The fax will not dial the numbers for the Group Dialing number until you set the document on the fax.
Page 150: Using Directory Dialing
Using Directory Dialing Follow this procedure to look up the other party’s name and retrieve the number for dialing. This feature is convenient when you know the other party’s name but cannot recall the One-touch Speed Dialing button ,the code for Coded Speed Dialing, or Group Dialing where the number is registered.
Page 151 4. Press the directory search buttons on the front of the operation panel to display the other names and numbers registered for the button letter group. ❏ The names for One-touch Speed Dial are prefixed with two digits and the names for Coded Speed Dial numbers are prefixed with an asterisk ( ❏...
Page 152: Chapter 5 Using The Fax As A Copier
This chapter describes all the settings and procedures for using the fax unit as a copier. ❏ Preparing the Document ... 5-2 ❏ Setting a Document on the Fax ... 5-3 ❏ Performing the Document Settings ... 5-4 ❏ Making Copies ... 5-6 Chapter 5 Using the Fax as a Copier Using the Fax as a Copier...
Page 153: Preparing The Document
Preparing the Document Follow these simple guidelines to check your document before you set the document on the fax for copying. ❏ For best results, load only documents of recommended standard size and weight. Refer to Appendix B. (➞B-1) ❏ The document guides on the document feeder tray can be adjusted to the width of non-standard size paper.
Page 154: Setting A Document On The Fax
Setting a Document on the Fax You can set a stack of up to 50 letter- or A4-size pages, or 20 legal- or 11 × 17 in.- or B4-size pages into the fax for copying. However, the effective scanning width is up to B4 size (10 in.). 1.
Page 155: Performing The Document Settings
ADF and then set your document. Performing the Document Settings Canon’s original Ultra High Quality (UHQ) imaging technology allows you to make copies that are very close to the quality of the original document. For best results, adjust the settings for special documents before copying.
Page 156 ❏ Press the appropriate button repeatedly to light the setting you want. ❏ After the document is copied, the settings return to the setting before copying. Ultra Fine Super Fine Fine Standard Resolution Resolution Contrast Document Type Chapter 5 Darker Standard Text Lighter...
Page 157: Making Copies
Making Copies Follow this procedure to use the fax as a copier. 1. Set the document on the fax. (➞5-3) Press Copy 3. Perform the document settings. (➞5-4) Ultra Fine Super Fine Fine Standard Resolution 4. If you want to select another paper cassette or the MP tray, open all three of the One-touch Speed Dialing panels, then press the search buttons.
Page 158: Chapter 6 Sending Documents
This chapter describes fundamental procedures for dialing and sending documents. We will also show you how to send a document to more than one location, set a document for delayed sending, and send a document with a subaddress and password. ❏...
Page 159: Setting A Document For Sending
Setting a Document for Sending This section describes how to prepare a document for sending and how to perform the initial settings before dialing. Preparing the Document Follow these simple guidelines to check your document before you set the document on the fax for scanning. ❏...
Page 160: Setting The Document On The Fax
Setting the Document on the Fax You can set a stack of up to 50 letter- or A4-size pages, or 20 legal- or 11 × 17 in.- or B4-size pages into the fax for scanning. However, the effective scanning width is up to B4 size (10 in.). 1.
Page 161: Adjusting The Scanning Settings
ADF and then set your document. Adjusting the Scanning Settings Canon’s original Ultra High Quality (UHQ) imaging technology allows you to send documents that are very close to the quality of the original document. For best results, adjust the settings for special documents before sending.
Page 162 Ultra Fine Super Fine Fine Standard Resolution Resolution Contrast Document Type If the other party does not have the ultra fine feature and you send a document with Text/Photo set for the document type setting and Ultra Fine set for the resolution setting, the image the other party receives will reproduce at the other party's maximum resolution setting.
Page 163: Selecting A Sender Name
Selecting a Sender Name Follow this procedure to select one of the registered sender names. ❏ Sender names are selected by pressing the ❏ This setting is optional. If you do not select a sender name before sending a document, the registered unit name will be printed at the top of the document in the sender information area.
Page 164: Using Regular Dialing
Press 5. Continue the procedure for the feature you want to use. Using Regular Dialing When you come to a step that requires dialing a number, you can dial the number with the buttons on the numeric keypad just like dialing a telephone number.
Page 165: Canceling Sending A Document
Canceling Sending a Document Follow this procedure to cancel a transmission in progress. To Cancel Sending on a Single-Line Stop Press If you are using direct sending, an alarm sounds and the transmis- sion is canceled immediately. -if not- If you are using memory sending, a message is displayed. Press mind and do not want to cancel.
Page 166: To Cancel Sending On A Dual-Line
To Cancel Sending on a Dual-Line If you have installed the Dual-line Upgrade Kit and both lines are in use at the same time and you want to select a transmission which you want to cancel, follow this procedure. Press the search buttons to view the displays for each transaction. If you are using direct sending, you cannot change the line.
Page 167: Dialing Long Distance With Regular Dialing
If you did not press number for long distance dialing. (➞4-2) For details about the location and length of the pause, contact your local telephone company or local authorized Canon dealer. 6-10 Sending Documents or after picking up the handset.
Page 168 The pause at the end of the number is 10 seconds. For details about the necessary length of the pause, contact your local telephone company or local authorized Canon dealer. If you have installed the optional handset, when the other party answers, you can pick up the handset and talk.
Page 169: Overview Of Sending Methods
Overview of Sending Methods This section briefly describes the methods and advantages of the three main sending methods: memory sending, direct sending, and manual sending. Memory Sending With memory sending, document scanning and sending is fast, allowing you to get your document back quickly so you do not have to spend so much time standing around the fax.
Page 170 Dial the other party’s fax number. Use the buttons on the numeric keypad to dial the number. (➞6-7) -if not- Press a One-touch Speed Dialing button to dial the number. (➞4-29) -if not- OPER SYMBOLS Press Coded Dial Tone -if not- Press Directory (➞4-35)
Page 171 DIALING 12/31/1999 FRI 23:01 123 4567 12/31/1999 FRI 23:01 CALLING 12/31/1999 FRI 23:01 TX/RX NO. 0031 12/31/1999 FRI 23:01 CANON CANADA 12/31/1999 FRI 23:05 ECM TX P.001 12/31/1999 FRI 23:05 TRANSMITTING OK 12/31/1999 FRI 23:05 TX/RX NO. 0031 Chapter 6...
Page 172: Direct Sending
Direct Sending The fax dials the number, connects the call, and then scans and sends the document one page at a time. Direct sending is slower than memory sending, but because this method bypasses memory you can send a document ahead of other documents stored in the memory. ❏...
Page 173 Press Direct TX The Direct TX lamp lights. The fax is now in the direct sending mode. 3. Dial the other party’s fax number. Use the buttons on the numeric keypad to dial the number. (➞6-7) -if not- Press a One-touch Speed Dialing button to dial the number. (➞4-29) -if not- SYMBOLS OPER...
Page 174: Manual Sending
Manual Sending Manual sending allows you to talk to the other party before you send the document. This method is useful if the operator of the other fax must manually set the other fax to receive before it can receive a document. ❏...
Page 175 3. Dial the other party’s fax number. Use the buttons on the numeric keypad to dial the number. (➞6-7) -if not- Press a One-touch Speed Dialing button to dial the number. (➞4-29) -if not- OPER SYMBOLS Press Tone -if not- Press press If you make a mistake during dialing, press...
Page 176: Re-Dialing When The Line Is Busy
Re-dialing When the Line is Busy If the other party’s line is busy or if there is no answer, the fax waits two minutes and then dials the same number again. This feature is called automatic redialing. What is Automatic Redialing? After the initial dial attempt, the fax will wait two minutes and try to dial again.
Page 177: Setting Up Redialing
To cancel redialing Stop If you are using direct sending, press -if not- Delete File If you are using memory sending, press To erase the document from the memory Delete File Use the (➞8-9) Setting Up Redialing Follow this procedure to set up these redialing features: ❏...
Page 178: Auto Redial Setup Summary
2. Press the search buttons until you see the display below. Press If OFF is displayed, press the search buttons until you see ON. Press 3. Press the search buttons to display the item you want to set up, then press Press Stop Stop...
Page 179: Sequential Broadcasting To More Than One Location
Use the Coded Speed Dialing buttons to dial up to 128 destina- Coded Dial tions. 6-22 Sending Documents TEL = 123 4567 01 CANON INC TEL = 123 4567 002 CANON INC CA to have Program . (➞6-6) TTI Selector Chapter 6...
Page 180 Use regular dialing with the numeric keypad to dial up to 10 destinations, but make sure that you press M NO you enter with regular dialing. You can also press the OPER SYMBOLS dialed with the numeric keypad. Tone You must dial the second number within 5 seconds of dialing the first number.
Page 181: Sending Documents At A Preset Time
Sending Documents at a Preset Time Follow this procedure to set a time for sending. This feature is called delayed sending or timer sending. Use timer sending to store a document in the memory and then have it sent at a later time when telephone rates are lower.
Page 182 (➞4-31) and search for the name to dial the number. TEL= 1 123 4567 09 CALIFORNIA MRKTS DELAYED TX SENDER’S NAME SENDER’S NAME CANON DIV. #20 Sending Documents to return to Stop 6-25...
Page 183 ❏ To cancel a document set for timer sending, use the button. (➞8-9) 6-26 Sending Documents SENDER’S NAME CANON FAX DIV. . The fax scans the document and stores it in the memory. DELAYED TX SCANNING DOC. button TTI Selector 2339 P.001...
Page 184: Sending A Document With A Subaddress/Password
Sending a Document with a Subaddress/ Password You can send documents with ITU-T standard subaddresses and pass- words. In order for a transaction to succeed, the subaddresses and passwords on the sending and receiving fax units must match. You can use two methods to send a document with an ITU-T subaddress and password: ❏...
Page 185: Subaddress/Password Sending With The Operation Panel Buttons
Press the One-touch Speed Dialing button registered for subaddress/password sending. (➞4-29) -if not- Coded Dial Press the Coded Speed Dialing number registered for subaddress/pass- word sending. (➞4-31) -if not- Directory Press for subaddress/password sending. (➞4-35) Start / Scan Press Subaddress/Password Sending with the Operation Panel Buttons Note these limitations on entering the subaddress/password with the Subaddress...
Page 186 1. Set the document on the fax. (➞6-3) Set the document resolution, contrast, and document type. (➞6-4) You can also select a sender’s name with the Dial the telephone number. Use the buttons on the numeric keypad to enter the telephone number, or use the speed dialing buttons to dial.
Page 187 Password If you want to enter a password, press You must press longer than the timeout interval before pressing start scanning the document. The timeout interval can be turned off. (➞16-11) Use the buttons on the numeric keypad to enter the ITU-T pass- word.
Page 188: Chapter 7 Receiving Documents
This chapter describes the basic receive features. You can receive document transmission automatically or manually. In the automatic receive mode the fax will receive a document automatically. In the manual receive mode, if you have installed the optional handset kit you can answer the telephone by picking up the handset on the fax and pressing Start/Scan manual receiving from an extension telephone with remote receiving.
Page 189: Receiving Documents Automatically
Receiving Documents Automatically After you take your fax out of the box and set it up, it is set to receive documents automatically. Use automatic receiving for a fax on a dedi- cated telephone line that you do not need for telephone voice communication.
Page 190 (➞2-54) Chapter 7 12/31/1999 FRI 12:20 TX/RX NO. 5001 12/31/1999 FRI 11:34 123 4567 12/31/1999 FRI 11:34 CANON INC. K.SATO 12/31/1999 FRI 11:34 ECM RX P.001 Receiving Documents TRANSACTION NUMBER...
Page 191 Successful reception You will see these alternating messages displayed after a document is successfully received. You can also confirm reception of a document by printing an Activity Report or an Activity Management Report. (➞14-9) Receive error messages Here are few of the most common error messages. The fax has run out of paper while printing or copying a document: Open the paper cassette and load paper into the paper cassette.
Page 192: Turning On And Adjusting The Auto Switch Time
Turning on and Adjusting the Auto Switch Time If you have installed the optional handset or connected an extension telephone to the fax machine, follow this procedure to set the ring time before the fax switches automatically to the document receive mode while in the manual receive mode.
Page 193 Press Press the search buttons until you see the display below. Press 3. Set the amount of time the fax waits before automatically switch- ing to the document receive mode. Use the buttons on the numeric keypad to enter a number for the time (01 to 99) in seconds.
Page 194: Receiving Documents Manually With The Optional Handset
Receiving Documents Manually with the Optional Handset When you use manual receiving, this means you can monitor all incom- ing calls yourself by picking up the handset every time the fax rings. If you pick up the handset and determine the call is from another person, start your conversation.
Page 195: Receiving A Document Manually With An Extension Telephone
Start / Scan Press handset by placing it back in the handset cradle. The fax will start to receive the document. The fax will make a beeping sound if the handset is not com- pletely on its handset cradle. This is called the offhook alarm. The offhook alarm can be turned off.
Page 196: Changing The Remote Receive Id
Changing the Remote Receive ID Follow this procedure to change the remote receive ID. 1. Open the RX SETTINGS menu. Open all three of the One-touch Speed Dialing panels. Then press Data Registration Data Registration Press Press the search buttons until you see the display below. Press 2.
Page 197 Press Use the buttons on the numeric keypad to enter a new number (00 to 99) for the ID. -if not- Press the search buttons to increase or decrease the number. OPER SYMBOLS Tone Then press To turn off remote receiving Press the search buttons in step 3 until you see the display below.
Page 198: Canceling Receiving A Document
Canceling Receiving a Document To Cancel Receiving on a Single-Line Follow this procedure to cancel receiving a document. 1. Visually check the display to confirm that a document is being received. Stop To cancel the reception, press The following message is displayed: Press to cancel receiving the document or press # to let receiving continue.
Page 199: To Cancel Receiving On A Dual-Line
12/31/1999 Then the fax returns to standby. To Cancel Receiving on a Dual-Line If you have installed the Dual-line Upgrade Kit and both lines are in use at the same time and you want to select a transmission which you want to cancel, follow this procedure.
Page 200: Transferring Documents
Press to cancel receiving the document or press # if you change your mind and do not want to cancel. After you press sounds, document reception is canceled, and the following messages are displayed. If the receive report feature is on or set to PRINT ERROR ONLY, an RX REPORT also prints.
Page 201: Setting Up The Fax For Document Transfer
Setting Up the Fax for Document Transfer Follow the procedure below to create a file for switching the fax auto- matically into the transfer mode. 1. Open the TRANSFER menu. Open all three of the One-touch Speed Dialing panels. Then press Data Registration Data Registration...
Page 202 Press . Then press the search buttons to scroll the display so you can see each setting. Press then follow the summary in the table below to perform the settings. Stop Press Stop Transfer Setup Summary The default settings, shown in bold below, remain in effect unless you change them.
Page 203 Transfer Setup Summary (Cont'd) 4.SELECT ORIG UNIT Allows you to set the fax to receive and relay documents 5.TIME SETUP* 1.START TIME EVERY DAY SELECT DAYS 2.END TIME EVERY DAY SELECT DAYS The following settings are valid: You can set EVERY DAY for the start time and then use SELECT DAYS to set end times. You can also set SELECT DAYS for start times and then use the EVERY DAY setting for the end time.
Page 204: Turning The Transfer Mode On And Off
Transfer Setup Summary (Cont'd) 6.PRINT RX DOC. Sets the fax to print a copy of the transferred document at the transfer unit. # OF RX COPIES To enter the number of copies (01-99) use the Turning the Transfer Mode ON and OFF You can use this procedure to move the fax into and out of the transfer mode if the timer has not been set to switch the fax in and out of the transfer mode automatically.
Page 205: Turning Transfer Mode Off
Turning Transfer Mode OFF Follow this procedure to turn the transfer mode off manually at any time. Open all three of the One-touch Speed Dialing panels. Then press Transfer Transfer If you have registered a password, use the numeric keypad to enter your four-digit password, then press OPER SYMBOLS...
Page 206 Use the buttons on the numeric keypad to enter the four-digit password protecting the transfer setup file. Then press OPER SYMBOLS Tone 5. Press the search buttons to display the desired setting. With the setting you want to change on the display, press 7.
Page 207: Canceling The Transfer Settings
Canceling the Transfer Settings Follow this procedure to delete the transfer setup file and cancel the transfer settings. 1. Open the TRANSFER menu. (➞7-14) 2. Press the search buttons until you see the display below. Press If you have not set the password, you can skip the next step. Use the buttons on the numeric keypad to enter the four-digit password and press OPER...
Page 208: Chapter 8 Using The Memory Features
Using the Memory Features This chapter shows you how to use the memory features of the fax unit. Some operations require that a document resides in the memory before it is sent. For example, if you scan a document and set the timer, it will wait in the memory until it is time for the fax to send the document.
Page 209: When The Fax Displays Received In Memory
When the Fax Displays RECEIVED IN MEMORY If paper or toner runs out while you are receiving a document or the fax detects that the output tray is full, the fax will automatically store the unprinted pages of the document in the memory and display these messages: 1.
Page 210: Displaying The Transaction History
All transmissions are displayed first, then the receptions are displayed. Chapter 8 ® 3170/3170MS can store up to approxi- ® 3175 can store up to approximately 448 letter-size ® 3170 Series can receive up to approximately 14:08 0015 TX OK CANON CANADA Using the Memory Features...
Page 211 ❏ The transaction numbers for documents sent, numbered 0001 to 4999, are displayed then the transaction numbers for documents received, numbered 5001 to 9999, are displayed. The transaction numbers are stored in descending order, from the larger numbers to the smaller numbers. ❏...
Page 212: Printing A Memory List
Printing a Memory List Follow this procedure to print a list of all documents currently stored in the memory. 1. Open all three of the One-touch Speed Dialing panels. Then press Memory Reference If no documents are currently stored in the memory, you will see Memory Reference this message:...
Page 213: Printing A Document In The Memory
Printing a Document in the Memory Follow this procedure to print a document in the memory. To select a document for printing, you must know its transaction num- ber. You may want to print a memory list for reference. (➞8-5) 1.
Page 214: Sending A Document In Memory To A Different Destination
Sending a Document in Memory to a Different Destination Follow this procedure to select another destination for a document waiting to be polled. To select a document for sending, you must know its transaction number. You may want to print a memory list for reference. (➞8-5) 1.
Page 215 RESEND DOCUMENT SELECT LOCATIONS TEL = RESEND DOCUMENT SENDER’S NAME SENDER’S NAME CANON, INC. and keep pressing it until the sender’s name you TTI Selector SENDER’S NAME CANON: J.SMITH . The fax sends the document to the number you dialed.
Page 216: Erasing A Document From The Memory
Erasing a Document from the Memory Follow this procedure to erase a document from the memory. To delete a document from the memory, you can use the Memory Reference To select a document for deletion, you must know its transaction num- ber.
Page 217: Deleting A Document With The Memory Reference Button
5. Press deletion. After you press Stop Press Deleting a Document with the Memory Reference Button 1. Open all three of the One-touch Speed Dialing panels. Then press Memory Reference Memory Reference 2. Press the search buttons until you see the display below. Press If you want to know the destination telephone number and time of the document, press the cursor buttons (...
Page 218: Setting Up And Using A Memory Box
Enter the four-digit password and press OPER SYMBOLS Tone 6. Press to delete the selected document or press # to cancel the deletion. After you press Stop Press Stop Setting Up and Using a Memory Box In this section we will show you how to set up a memory box and use it to send and receive documents.
Page 219: Before You Create Memory Boxes
Before You Create Memory Boxes Before you set up a memory box, there are a few things you should know about the other party’s fax machine to ensure efficient transactions. You have to know how the other party is using the subaddress and password: ❏...
Page 220: Access Settings
ITU-T password assigned to documents that you receive. If the passwords do not match, your fax will not receive the document. LASER CLASS 3170 Series The main settings apply to all three features below, they being RECEIVE, TRANSMIT, and POLLING TX.
Page 221: Feature Settings
Feature Settings 6.RECEIVE Allows you to set up how documents are handled in the memory box when they are received. You can set the memory box to check the ID (telephone number) of the originator, and specify that the received document be held in the memory box and not printed. 7.TRANSMIT can set the memory box to relay documents immediately or store them in the memory box.
Page 222 Press the search buttons until you see the display below. Press 2. Give the memory box a number. Press Use the buttons on the numeric keypad to enter a two-digit code for the memory box. ❏ You can enter a number from 00 to 99 for the memory box number.
Page 223 With the item displayed that you want to set press perform the settings as described in the summary below. Stop When you are finished setting up the memory box, press return to standby. Memory Box Setup Summary The default settings, shown in bold, remain in effect unless you change them. 1.FILE NAME 2.PASSWORD 3.SUBADDRESS...
Page 224 Memory Box Setup Summary (Cont'd) 5.RX PASSWORD 6.RECEIVE 1.SELECT ORIG UNIT Chapter 8 0-9, , #, spaces (20 digits) The ITU-T standard RX password for your memory box. This password must match the ITU-T password sent with a document to your fax in order for the transaction to succeed.
Page 225 Memory Box Setup Summary (Cont'd) 2.PRINT RX DOC. 1.PRINT METHOD 2.# OF RX COPIES 7.TRANSMIT 1.SELECT LOCATIONS 8-18 Using the Memory Features Determines whether to print a received document. Documents will be printed when they are received in the memory box and you can set how they will be printed.
Page 226 Memory Box Setup Summary (Cont'd) 2.TX DOCUMENT 1.RECEIVED DOCUMENT TX REPORT 2.SCAN DOCUMENT Chapter 8 Determines whether to (1) transmit documents received in the memory box from another fax or (2) transmit documents scanned into the memory box. Sets the memory box to receive documents from other fax units and transmit them to other destina- tions.
Page 227 Memory Box Setup Summary (Cont'd) 3.TX START TIME EVERYDAY SELECT DAYS 8.POLLING TX 1.ERASE AFTER TX 8-20 Using the Memory Features Allows you to set the timer for the transmission of a document received or scanned into the memory. Enter the time (in 24-hour format) that you want to transmit the documents from the memory box.
Page 228 Memory Box Setup Summary (Cont'd) 2.TX DOCUMENT 1.RECEIVED DOCUMENT 2.SCAN DOCUMENT Chapter 8 This setting determines which document is to be sent when the memory box is polled: (1) only documents received in the memory box or (2) only documents scanned into the memory box.
Page 229: Changing The Memory Box Settings
Changing the Memory Box Settings Follow this procedure to change the memory box settings. 1. Open the MEMORY BOX menu. (➞8-14) 2. Press the search buttons to display until you see the display below. Press Use the buttons on the numeric keypad to enter the number of the box you want to change and press OPER SYMBOLS...
Page 230: Canceling A Memory Box
With the setting you want to change on the display, press 8. Follow the same procedures you used to set the initial settings or change the defaults. (➞8-16) If you want to change the operation password, first you will have to enter the old password (it will not be displayed) and then enter the new password (it will be displayed as you enter it).
Page 231: Sending A Document Stored In The Memory Box
Then press OPER SYMBOLS Tone 8-24 Using the Memory Features DELETE FILE FILE DELETED to return to standby. Stop MEMORY BOX 1.MEMORY BOX TX SUBADDRESS MEMORY BOX TX SENDER’S NAME SENDER’S NAME CANON, INC. . (➞6-6) TTI Selector Chapter 8...
Page 232: Printing A Document Received In A Memory Box
TTI Selector Press TTI Selector You can also use the search buttons to scroll up and down the TTI list. Press The fax begins to scan the document. The document is stored in the memory box and will be sent according to the memory box settings.
Page 233 A message will alternate with the standby display (date and time) until you print the document received in the memory box. 1. Open all three of the One-touch Speed Dialing panels. Then press Memory Box Memory Box 2. Press the search buttons until you see the display below. Press Use the buttons on the numeric keypad to enter the ITU-T subaddress of the memory box holding the document you want to...
Page 234: What Happens To Memory After A Power Failure
What Happens to Memory after a Power Failure If power to the fax is lost due to a power failure, or if the fax is acciden- tally unplugged, a built-in battery keeps a trickle of current supplied to the memory so all the documents currently stored in the memory can be saved for up to approximately 12 hours.
Page 235 ❏ To avoid shortening the backup battery service life, use the fax within a temperature range of 50°F to 90.5°F (10°C to 32.5°C). If the fax is used in an environment that is too hot or too cold, this can shorten the service life of the backup battery.
Page 236: Using A Relay Network
This chapter shows you how to relay documents and how to have documents relayed for you. You can set up your fax unit as a relay station to relay documents that you receive, or you can send documents to another fax and have the documents relayed for you.
Page 237: What Is Relay Broadcasting
What is Relay Broadcasting? In a relay broadcast, the originator fax unit sends a document over a long distance to another fax called the relay unit. After the relay unit receives your document, it automatically sends the document to several other fax units in the local area.
Page 238: Setting Up And Using A Standard Relay Unit
Setting Up and Using a Standard Relay Unit In this section we will show you how to set up and manage a relay network with the standard relay features provided on the fax. Before you set up your fax to relay documents from the originator fax unit, confirm the following points: ❏...
Page 239: Setting Your Fax As A Relay Unit
Setting Your Fax as a Relay Unit Follow this procedure to set your fax to participate in a relay network as a relay unit. 1. Open the RELAY TX GROUP menu. Open all three of the One-touch Speed Dialing panels and press Data Registration Data Registration...
Page 240 2. Give the relay group a number from 00 to 99. Press Use the buttons on the numeric keypad to enter the two-digit relay group number and press OPER SYMBOLS Tone Use the search buttons to display all the items in the menu. With the item displayed that you want to set, press follow the instructions in the table below to set up the relay group.
Page 241 Relay Group Setup Summary (Cont'd) 4.RX PASSWORD 5.SELECT ORIG UNIT 6.PRINT RX DOC. 7.SELECT LOCATIONS Using a Relay Network 20 digits ( When your fax is the relay unit, this ITU-T password must match the ITU-T password of the document sent from the originator in order for your fax to receive the document.
Page 242: Changing The Relay Broadcast Settings
Relay Group Setup Summary (Cont'd) 8.TX REPORT This feature determines if your fax unit returns a relay transmis- sion report to the originator after your fax unit receives and relays a document. TRANSMIT TRANSMIT 9.TX START TIME You can set your fax to hold documents and then relay them at a preset time.
Page 243 1. Open the RELAY TX GROUP menu. (➞9-4) 2. Press the search buttons until you see the display below. Press Use the buttons on the numeric keypad to enter the group num- ber. Then press OPER SYMBOLS Tone If you have not set the operation password, you can skip the next step.
Page 244: Deleting The Relay Group
❏ To turn off the relay feature for the group and retain the setup, press the search buttons to display 10.RELAY B’CAST, press , and turn this feature off. You do not have to delete the relay group to disable it temporarily. ❏...
Page 245: Sending A Document To A Relay Unit For Relay Broadcasting
Enter the four-digit operation password and press OPER SYMBOLS Tone Stop Press If the relay has been set for timer sending and the document is still in the memory, you will not be able to delete the relay group until the document is sent.
Page 246 Before you send a document to another fax for relay broadcasting, contact the other party and confirm the following points about their fax: ❏ The relay unit must support ITU-T subaddress/password transac- tions. ❏ If you want a relay transmission report sent back to your fax from the relay unit, instruct the relay unit to turn this feature on when they set up the relay function on their fax.
Page 247: Sending A Document To A Relay Unit With Speed Dialing
❏ The other party’s fax unit does not have to be a Canon fax unit, but make sure the other party’s fax unit supports the use of ITU-T subaddresses and passwords.
Page 248 (➞4-29, 4-31) OPER SYMBOLS -if not- Tone Dial the number with directory dialing. (➞4-35) Press Chapter 9 ORIG RELAY TX SELECT LOCATIONS TEL= TEL= 123 4567 01 CANON, INC. SUBADDRESS Using a Relay Network 9-13 Coded Dial...
Page 249 Press The Fax will begin scanning automatically if the Time Out function is set to on. (➞6-23, 16-11) 9-14 Using a Relay Network TEL= 123 4567 01 CANON, INC. Password PASSWORD within 5 seconds of pressing Password TEL= 123 4567 01 CANON, INC.
Page 250: Chapter 10 Using Confidential Mailboxes
Use confidential sending and receiving for documents that you want only the person with the correct password to read. You cannot use the conventional Canon confidential mailbox feature. ❏ Setting Up and Using the Standard Mailbox Features ... 10-2 •...
Page 251: Setting Up And Using The Standard Mailbox Features
Setting Up and Using the Standard Mailbox Features In this section we will describe how to create your own mailbox, change the mailbox settings when necessary, and delete the mailbox when it is no longer needed. Creating a Mailbox Follow this procedure to create a mailbox to hold confidential documents in a private mailbox protected with a password.
Page 252 2. Give the mailbox a number. Press Use the buttons on the numeric keypad to enter a two-digit code for the confidential mailbox number. Then press SYMBOLS OPER Tone Press 3. Give the mailbox a name to identify it in printed reports. Use the buttons on the numeric keypad to enter a personal name for the mailbox.
Page 253 Use the buttons on the numeric keypad to enter a four-digit password. Then press OPER SYMBOLS Tone 5. Give the mailbox an ITU-T subaddress. Press This item is the ITU-T standard subaddress. This setting is required. All confidential documents must be sent to your fax with this subaddress in order to be stored in your mailbox.
Page 254 7. Normally only one copy of the document received in a confidential mailbox is printed. If you want to print more copies, change this setting. Otherwise, go on to the next step. To specify more copies, press Press the search buttons to increase or decrease the number. -if not- Use the buttons on the numeric keypad to enter a two-digit number.
Page 255: Changing Mailbox Settings
Changing Mailbox Settings Follow this procedure to change the settings for a mailbox. To open a mailbox to view and change the settings, you must know the mailbox number and password. 1. Open the CONFID. MAILBOX menu. (➞10-2) 2. Press the search buttons until you see the display below. 3.
Page 256: Canceling A Mailbox
4. Press the search buttons to display the item you want to change. With the item you want to change shown in the display, press 6. To change an item, follow the same procedure you used to perform the initial settings. (➞10-3) Stop Press Stop...
Page 257: Receiving A Confidential Document
Use the buttons on the numeric keypad to enter the number of the mailbox you want to delete. Then press OPER SYMBOLS Tone Use the buttons on the numeric keypad to enter the four-digit password protecting the mailbox you want to delete. Then press OPER SYMBOLS Tone...
Page 258 ❏ The report lists the subaddress where the documents have been received. ❏ Printing this Confidential Receive Report every time you receive a confidential document can be turned off and on. (➞16-8) After the report prints, a message alternates with the standby display (date and time) until you print the report received in the mailbox.
Page 259: Sending A Confidential Document
Use the buttons on the numeric keypad to enter the four-digit password to open the mailbox. Then press OPER SYMBOLS Tone To protect your password, it is not displayed when you enter it. The document starts printing. Sending a Confidential Document Sending a document with a subaddress and password does not ensure that the document will be received as a confidential document.
Page 260: Sending A Confidential Document With The Confidential Mailbox Button
❏ The other party’s fax unit does not have to be a Canon fax unit, but make sure the other party’s fax unit supports the use of ITU-T subaddresses and passwords. ❏ Perform the procedure to register a telephone number for One-touch or Coded Speed Dialing.
Page 261 Use the buttons on the numeric keypad to enter the ITU-T subaddress. Then press SYMBOLS OPER Tone 10-12 Using Confidential Mailboxes CONFID. TX/RX 1.CONFIDENTIAL TX CONFIDENTIAL TX SELECT LOCATIONS TEL = SUBADDRESS TEL= 123 4567 01 CANON, INC. Coded Dial Chapter 10...
Page 262 The Fax will begin scanning automatically if the Time Out function is set to on. (➞6-23, 16-11) Chapter 10 PASSWORD within 5 seconds of pressing Password TEL= 123 4567 01 CANON, INC. to start the transmission. Using Confidential Mailboxes . Other- Password . If you wait , the fax will 10-13...
Page 263 10-14 Using Confidential Mailboxes Chapter 10...
Page 264: Chapter 11 Setting Up And Using Polling
Setting Up and Using Polling This chapter shows you how to set up and use polling sending and receiving. Polling is useful when one or both parties cannot be in the office at the same time. ❏ What is Polling? ... 11-2 •...
Page 265: What Is Polling
If the other party's fax does not support ITU-T subaddress/password transactions, you can ask them to set the polling ID to 255 or 1111 1111 binary when the other party's fax machine is a Canon fax. 11-2 Setting Up and Using Polling...
Page 266: Polling Other Fax Machines To Receive A Document
Polling Other Fax Machines to Receive a Document Follow this procedure to poll another fax to receive the document that it is holding. This procedure starts polling the other fax immediately. You can also set the fax to poll at a preset time. (➞11-5) 1.
Page 267 The timeout interval can be turned off.(➞16-11) 11-4 Setting Up and Using Polling . Then press the SUBADDRESS within 5 seconds of pressing Subaddress and #. TEL= 123 4567 01 CANON, INC. PASSWORD within 5 seconds of Password Password to return to Stop Start/ button. Subaddress .
Page 268: Polling To Receive At A Preset Time
ITU-T subaddress and/or password to match the polling box of the other party’s fax and register the second number for preset polling. Chapter 11 and #. TEL= 123 4567 01 CANON, INC. to start polling the other faxes. Setting Up and Using Polling 11-5...
Page 269 1. Open the PRESET POLLING menu. Open all three of the One-touch Speed Dialing panels. Then press Data Registration Data Registration Press Press the search buttons until you see the display below. Press Press the search buttons until you see the display below. Press Press 11-6...
Page 270 Enter a two-digit box number (00-99) for the polling box. Then press OPER SYMBOLS Tone 4. Enter a file name. Press This is the name of the file that will hold the polled document you receive. Use the buttons on the numeric keypad to enter a name of up to 24 characters long.
Page 271 Press Enter a four-digit password and press OPER SYMBOLS Tone Press Dial the other party’s fax number. Press a One-touch Speed Dialing button to dial the number. (➞4-29) -if not- OPER SYMBOLS Press If you make a mistake during dialing, press Tone standby and start again.
Page 272 8. Set the fax to poll other faxes every day or on selected days. To set preset polling for every day Press Press Press Use the buttons on the numeric keypad to enter the time. Enter the time in the 24-hour format (e.g. 1:00 p.m. as 13:00). ❏...
Page 273 Press hour format. You can register up to 5 times for your fax to poll other faxes every day. Stop When you are finished setting times, press standby. To set preset polling for selected days Press Press the search buttons until you see the display below. Press Press the search buttons to display the name of the first day you want to set up then press...
Page 274 Use the buttons on the numeric keypad to enter the time. Enter the time in the 24-hour format (e.g. 1:00 p.m. as 13:00). ❏ If you make a mistake, press again. OPER SYMBOLS Tone Press If you want to set more than one time for your fax unit to poll the other faxes on the selected day, press the search buttons to display another empty setting.
Page 275: Changing The Preset Polling Settings
Changing the Preset Polling Settings Follow this procedure to change the settings of the preset polling setup file. 1. Open the PRESET POLLING menu. (➞11-6) 2. Press the search buttons until you see the display below. Press Use the buttons on the numeric keypad to enter the two-digit number of the preset polling box you want to change.
Page 276: Canceling Preset Polling
6. Use the search buttons to display the item you want to change and press 7. To change a setting, follow the same procedures you used to set them. (➞11-7) ❏ To change the password setting, you will first have to enter the current password and press password and press Stop...
Page 277 Use the buttons on the numeric keypad to enter the preset two- digit code of the polling box. Then press OPER SYMBOLS Tone If you have not set the operation password, you can skip the next step. Use the buttons on the numeric keypad to enter the four-digit password protecting the preset polling setup file.
Page 278: Setting Up Polling Sending
Setting Up Polling Sending This section shows you how to set up your fax to store and hold a document until it is polled by another fax to send it. Before You Can Be Polled to Send Before you set up your polling box, contact the parties who are going to poll your fax to receive documents and confirm the following points: ❏...
Page 279 Press the search buttons until you see the display below. Press 2. Open the POLLING BOX menu. Press the search buttons until you see the display below. Press 3. Create a polling box and give it a number. Press Use the buttons on the numeric keypad to enter a two-digit code for the box.
Page 280 If you want to enter a password to protect the polling box setup file, Press Use the buttons on the numeric keypad to enter a four-digit password. OPER SYMBOLS Tone Chapter 11 FILE NAME FILE NAME CANON TOKYO SETUP FILE 2.PASSWORD PASSWORD PASSWORD 1147 Setting Up and Using Polling 11-17...
Page 281 Press If you set the box number to 00 for a party whose fax unit does not support ITU-T subaddress/password transactions, you do not have to register 3.SUBADDRESS and 4.TX PASSWORD. Just press the search buttons to display 5.ERASE AFTER TX then go to step 8. Press This is the ITU-T subaddress.
Page 282 Use the buttons on the numeric keypad to enter the password. OPER SYMBOLS Tone Press 8. Set the polling box to erase or keep the document after polling. Press Press the search buttons to display the setting you want. The document in the memory box is erased after it is sent once in response to polling by another fax.
Page 283: Scanning A Document Into The Memory For Polling Sending
You can also use the search buttons to scroll up and down the TTI list. 11-20 Setting Up and Using Polling POLLING 1.POLLING TX SUBADDRESS SENDER'S NAME CANON FAX DIV. . (➞6-6) TTI Selector until you see TTI Selector Chapter 11...
Page 284: Changing The Polling Box Setup
Press . The fax starts scanning the document into the polling box. When another party polls your fax to receive a document stored in your polling box, the document is sent if the following conditions are met: ❏ If you entered both a subaddress and a password when you created the polling box, the subaddress and the password of the other party’s polling request must match the subaddress and the password for the polling box.
Page 285 Press Use the buttons on the numeric keypad to enter the polling box number. Then press OPER SYMBOLS Tone If you have not set the operation password, you can skip the next step. Use the buttons on the numeric keypad to enter the four-digit password protecting the polling box setup file.
Page 286: Canceling A Polling Box
Canceling a Polling Box Follow this procedure to cancel a polling box. You cannot cancel a polling box when the polling box is holding a document for polling sending. 1. Open the POLLING BOX menu. (➞11-15, 11-16) 2. Press the search buttons until you see the display below. Press Use the buttons on the numeric keypad to enter the number of the box that you want to delete.
Page 287 Stop Press to return to standby. Stop 11-24 Setting Up and Using Polling Chapter 11...
Page 288: Chapter 12 Other Special Features
This chapter describes some convenient features that you may want to use in daily operations. ❏ Using the Telephone ... 12-2 ❏ Tone Dialing on a Pulse Line ... 12-3 ❏ Setting and Using the Program Button ... 12-5 ❏ Setting Up and Using the Optional Stamp Feature ...
Page 289: Using The Telephone
Using the Telephone Follow this procedure to use the telephone for voice communication if you have installed the optional handset kit. (➞2-38) Hook Pick up the handset. -if not- Press the 2. When you hear the dial tone, dial the telephone number. Use the buttons on the numeric keypad to dial the number.
Page 290: Tone Dialing On A Pulse Line
3. When the other party answers your call, you can talk into the handset. -if not- If you did not pick up handset in step 1, pick up the handset as soon as you hear the other party answer. The other party will not be able to hear you until you pick up the handset.
Page 291 When the recorded message of the information service answers, press Tone After you press If your fax is connected to a touch tone line, “ display when you press Use the buttons on the numeric keypad to enter the numbers requested by the information service.
Page 292: Setting And Using The Program Button
Setting and Using the Program Button The program button feature allows you to register a setting so you can automatically perform a routine procedure with a single button press. 1. Open all three of the One-touch Speed Dialing panels. Then press Data Registration Data Registration...
Page 293 Program button Setup Summary The default settings, shown in bold, remain in effect unless you change them. PRINT REPORT REPORT SCANNING MODE Set up the STAMP 12-6 Other Special Features Sets the button to function as a Program print transmission report button. When- ever you need a transmission report for a document you are sending, just press the button and a transmission report...
Page 294 To set transmission report feature Press the search buttons until you see the display below. Press To use this feature, press the have a report printed for the transaction. To set up the Report button feature Press the search buttons until you see the display below. Press Program Now any time you need a report, press the...
Page 295: Setting Up And Using The Optional Stamp Feature
Use the features for scanning (or copying) the document. (➞6-4) Press Stop Press Setting Up and Using the Optional Stamp Feature If the optional stamp feature is provided on your fax machine, you can set the fax to stamp the front, lower left corner of every page you scan for sending.
Page 296 Press 3. Press the search buttons until you see the display below. This item will not appear on the menu unless your fax machine has been provided with the stamp option. Press 5. Press the search buttons to display ON or OFF then press If you turn this feature ON, select one of the options described on the next page.
Page 297: Turning The Stamp Feature On/Off
TX Stamp Setup Summary The default settings, shown in bold, remain in effect unless you change them. ON Turns on the stamp feature. After you set this switch ON, OFF Turns off stamping documents scanned for sending. Turning the Stamp Feature ON/OFF If you have turned the TX STAMP setting ON, documents will be stamped according to the above setting.
Page 298 3. If you want to stamp document pages, press the search buttons until you see ON. -if not- If you want to turn the stamp feature off, press the search buttons until you see OFF. Press 5. Close all three of the One-touch Speed Dialing panels and send the document.
Page 299: How The Fax Operates With Default Settings
How the Fax Operates with Default Settings There are many minor features that you can change to customize the operation of the fax. Some of these features are listed in the table below. The description in the third column is the default setting. In other words, this is how the fax will operate unless you change the referenced setting.
Page 300 Feature Menu Item ECM sending/ ECM TX receiving ECM RX Energy Saver ENERGY SAVER DISPLAY LAN- Language GUAGE Manual receiving REMOTE RX with extension phone Memory receiving MEMORY RX Offhook alarm OFFHOOK ALARM Pause length MID PAUSE SET PIN codes PIN CODE Printing: Continue TONER SUPPLY...
Page 301 Feature Menu Item Program button PROGRAM KEY Quick-on-line TX QUICK ON-LINE TX When you are scanning documents, the fax will start Receiving password RX PASSWORD Redialing AUTO REDIAL Reduction of RX REDUCTION document image Report: Activity ACTIVITY REPORT Management Report Report: Confidential CONFID.
Page 302 Feature Menu Item Report: Receiving RX REPORT Restricting use: RESTRICTIVE DACs, user access CODES codes Restricting use: RX RESTRICTION Stopping junk mail Speed TX START SPEED RX START SPEED Stamp TX STAMP Tel/Fax switching MAN/AUTO SWITCH Telephone line TEL LINE TYPE Unit Name, Unit DATE &...
Page 303 12-16 Other Special Features Chapter 12...
Page 304: Chapter 13 Restricting Use Of The Fax
In this chapter we will show you how to protect the fax from unautho- rized access. Some of these features also allow you to keep track of fax transactions based on division numbers or user access codes that you can assign to individuals or sections inside your company.
Page 305: Setting And Using The System Settings Password
Setting and Using the System Settings Pass- word The system settings password protects all the settings in the System Settings menu. If you fail to create and safeguard a system password, then anyone can open the System Settings menu and change or disable the settings. Setting the System Settings Password Follow this procedure to set the system settings password.
Page 306 2. Set the system password. Press Use the buttons on the numeric keypad to enter a four-digit password between 0000 and 9999. OPER SYMBOLS Tone 3. Record the password number and store it in a safe location. You must enter this system password every time you open the System Settings menu.
Page 307: Changing Or Canceling The System Settings Password
Changing or Canceling the System Settings Password Follow this procedure to cancel or change the System Settings password. 1. Open the SYSTEM SETTINGS with your password. Open all three of the One-touch Speed Dialing panels. Then press Data Registration Data Registration Press Press the search buttons until you see the display below.
Page 308 Press Use the buttons on the numeric keypad to enter the current password. Then press as it is entered. OPER SYMBOLS Tone Enter the new password and press displayed as it is entered. -if not- To cancel the password setting, press OPER SYMBOLS Tone...
Page 309: Restricting Fax Operation
Restricting Fax Operation This section describes how to set up restrictions on operation of the fax. We will first show you how to set up restrictions on sending documents, printing fax reports and copying, and using the telephone. Then we will show you how to use the fax with these restrictions on.
Page 310 1. Open the SYSTEM SETTINGS menu with your system settings password. (➞13-4) 2. Press the search buttons until you see the display below. 3. Turn on the transmission restriction feature. Press Press Press the search buttons until you see the display below. Press Chapter 13 SYSTEM SETTINGS...
Page 311 4. Enter the department access codes. Press the search buttons to display ON then press If the first number is already in use, press the search buttons until you see an empty line. -if not- If you do not want to set a department access code (DAC) and want to use only the user access code for transactions, use the search keys to display OFF, then press set the user access code.
Page 312 6. Enter the department access code password or the user access code. Use the buttons on the numeric keypad to enter a four-digit code for the department access code password or the user access code. OPER SYMBOLS Tone Press -if not- If you do not want to enter a password so you can use only the department access code for transactions, just press to the next step.
Page 313 Press the search buttons to display ON. Press 9. Enter a user access code to protect the copying and printing features. Use the buttons on the numeric keypad to enter a four-digit user access code. This user access code is used only to restrict access to copying and printing.
Page 314: Operating The Fax With Restrictions On
This concludes the restrictive settings for sending, printing, and using the telephone. Stop Press Stop Operating the Fax with Restrictions ON This section describes how to operate the fax with the operation restric- tion features set up and turned on. Sending a Document with Restrictions ON Follow this procedure to send a document after department access codes (DAC) and passwords have been set up.
Page 315: Making A Copy With Restrictions On
-if not- If you see this message, you have to enter the user access code. Go on to step 5. 4. Enter the DAC (department access code). Use the buttons on the numeric keypad to enter the four-digit DAC (department access code) then press OPER SYMBOLS Tone...
Page 316: Printing A Report With Restrictions On
Use the buttons on the numeric keypad to enter the four-digit user access code that you set previously to restrict access to copying. Then press OPER SYMBOLS Tone 4. Follow the normal procedure to complete copying the document. (➞5-6) Printing a Report with Restrictions ON Follow this procedure to print a report about information stored in the fax with the printing restriction set up and turned on.
Page 317: Turning Restrictions Off And On
Turning Restrictions OFF and ON Follow this procedure to turn off the following features temporarily without changing the settings. 1. Open the SYSTEM SETTINGS menu with your system settings password. (➞13-4) 2. Press the search buttons until you see the display below. Press 4.
Page 318 Press the search buttons to display OFF, then press To turn off restricted printing Press the search buttons until you see the display below. Press Press the search buttons to display OFF, then press To turn off restricted use of the telephone Press the search buttons until you see the display below.
Page 319: Receiving Documents From Registered Senders Only
Receiving Documents from Registered Senders Only Follow this procedure to turn restricted receiving on and off. Restricted receiving limits document reception to fax units whose telephone numbers are registered on your fax for One-touch or Coded Speed Dialing buttons. You cannot receive a document from another fax unless it is registered on your fax for a speed dialing button, so the fax will not receive unsolicited direct mail.
Page 320: Using Memory Lock
Using Memory Lock Normally a document prints as soon as you receive it. However, there may be occasions when you want the fax to store all documents in the memory until you are ready to print them. Locking the fax to receive and store all documents in the memory is called memory lock.
Page 321 Press have one. Press the search buttons until you see the display below. Press 2. Turn on the memory lock feature. Press the search buttons until you see the display below. Press 3. Press the search buttons to display the setting you want and press 4.
Page 322 Memory Lock Setup Summary The default settings, shown in bold, remain in effect unless you change them. 1.MEM LOCK PASSWORD This password protects the memory lock settings. You must also use this password to unlock the memory so you can print documents stored in the memory.
Page 323: Turning The Memory Lock On
Turning the Memory Lock ON Follow this procedure to put the fax in the memory lock mode if the memory lock mode timer has not been set or if you want to put the fax in the memory lock mode before the timer turns the memory lock on. If the timer is set for the memory lock feature, the fax will enter and leave the memory lock mode automatically.
Page 324: Setting Up And Using Pin Codes
2. Open all three of the One-touch Speed Dialing panels. Then press Memory Reception Memory Reception Use the buttons on the numeric keypad to enter the four-digit memory lock password and press All the documents received in the memory while the fax was in the memory lock mode are printed.
Page 325 Press the search buttons until you see the display below. Press 2. Press the search buttons until you see the display below. If the TX STAMP option has been installed, this item will appear as 8.PIN CODE. Press 4. Press the search buttons until ON appears. Press 13-22 Restricting Use of the Fax...
Page 326 If your PBX requires PIN code entry depending on destination, press to leave NECESS. PIN CODE set to OFF. -if not- If your PBX always requires PIN code entry, press the search buttons until ON appears. Press To select BEFORE TEL NO., press -if not- To select AFTER TEL NO., press the search buttons until AFTER TEL NO.
Page 327: Dialing With A Pin Code After The Number
Dialing with a PIN Code after the Number When NECESS. PIN CODE of the pin code setting (➞13-22) is OFF, you can operate as described below. 1. Set the document on the fax machine. Enter the telephone number. OPER SYMBOLS Tone Open all three of the One-touch Speed Dialing panels, press Pin Code...
Page 328: Dialing With A Pin Code Before The Number
Dialing with a PIN Code before the Number When NECESS. PIN CODE of the pin code setting (➞13-22) is OFF, you can operate as described below. 1. Set the document on the fax machine. 2. Open all three of the One-touch Speed Dialing panels and press Pin Code Pin Code Use the buttons on the numeric keypad to enter the other party’s...
Page 329: Setting Pin Code Access For Speed Dialing
Setting PIN Code Access for Speed Dialing This method allows you to register One-touch and Coded Speed Dialing buttons for PIN Code Access. When a user attempts to dial with a speed dialing button, the fax machine will prompt the user to enter a PIN Code. When NECESS.
Page 330: Using Speed Dialing With Pin Code Access
A maximum of 20 digits can be entered for the PIN code. OPER SYMBOLS The PIN code is not displayed as it is entered. Tone Press to start transmission. Chapter 13 DOCUMENT READY TEL= C123 4567 01 CANON ENTER PIN CODE ENTER PIN CODE ******** Restricting Use of the Fax 13-27...
Page 331: Forced Pin Code Access
The PIN code is not displayed as it is entered. Tone Press The fax starts to send the document. 13-28 Restricting Use of the Fax DOCUMENT READY TEL= 123 4567 01 CANON Start/Scan ENTER PIN CODE ENTER PIN CODE ******* Chapter 13...
Page 332: Chapter 14 Printing Reports And Lists
This chapter shows you how to print lists and reports. You can print lists of telephone numbers and transmissions settings registered in the fax, as well as print reports about document transactions. ❏ Printing the Speed Dialing Lists ... 14-2 ❏...
Page 333: Printing The Speed Dialing Lists
Printing the Speed Dialing Lists Follow this procedure to print the speed dialing lists. You can print two types of One-touch or Coded Speed Dialing list: a standard list (List 1) or a detailed list (List 2). 1. Open the SPEED DIAL LIST menu. Open all three of the One-touch Speed Dialing panels.
Page 334: Coded Speed Dial List
Press The Group Dial list starts printing. 1.NO The One-touch or Coded Speed Dial list is printed in order of the Speed Dial numeric list, from the lowest number to the highest number. 2.YES The Connection ID (name) column is sorted and the One-touch or Coded Speed Dial list is printed in alpha- betical order.
Page 335: Group Dial List
9600bps(0) TX TYPE CONFID. TX SUBADDRESS 11111111 10:07 FAX 833 4423 WORLD ESTATE,INC. *************************** GROUP DIAL LIST *************************** CANON GROUP 001] 225 7823 010] 233 7766 01] 876 2398 02] 613 9076 (3)14:00 (4)16:00 (5)18:00 (3)14:00 (4)16:00 (5)18:00 CANON NY...
Page 336: Printing The User Data List
Printing the User Data List Follow this procedure to print a comprehensive list of the current user data and other settings. 1. Open all three of the One-touch Speed Dialing panels. Then press Report Report 2. Press the search buttons until you see the display below. Press Press to start printing.
Page 337: Printing The List Of Sender Names
Printing the List of Sender Names Follow this procedure to print a list of sender names registered in the fax. ❏ The sender names are names registered to print at the top of docu- ments you send in place of the unit name. (➞3-12) ❏...
Page 338 Press After you press Sender Name List 12/31/1999 13:38 01:R.LOUIS 04:B.THOMAS Chapter 14 , the report starts printing. PRINTING REPORT FAX 833 4423 WORLD ESTATE,INC. *********************** SENDER NAME *********************** 02:S.ROBERTS 05:F.DILLON Printing Reports and Lists 03:R.SEAL 06:B.DWYER 14-7...
Page 339: Reports
Reports Reports contain information about past fax transactions. The Activity Report or the Activity Management Report prints a list of the past 40 transactions, and other reports report information about transactions as they occur. Here is a summary of some of the abbreviations used in activity reports. ST.
Page 340: Printing The Activity Management Report
Printing the Activity Management Report Follow this procedure to print a list of the previous 40 transactions on your fax. 1. Open all three of the One-touch Speed Dialing panels. Then press Report Report Press After you press in the standard format with all transactions listed chronologically. Activity Management Report 12/31/1999 14:36...
Page 341 Samples are shown below. Activity Management Report (TX/RX separate) 12/31/1999 ST. TIME 12/31 11:18 12/31 13:08 12/31 14:05 ST. TIME 12/31 12:49 IF MARKED WITH AN ASTERISK, THE 12/31 14:33 DOCUMENT HAS ALREADY BEEN PRINTED OUT. Note the following additional features you can set up with the ACTIV- ITY REPORT item in the REPORT SETTINGS menu.
Page 342: Setting And Using Activity Reports
Department Access Code Report 12/31/1999 15:14 FAX 833 4423 DEPT. ACCESS CODE:1222 ST. TIME CONNECTION TEL/ID 12/31 15:11 ADAM BOOK,CPA DEPT. ACCESS CODE:3111 ST. TIME CONNECTION TEL/ID 12/31 15:12 SEYMOUR GREEN Setting and Using Activity Reports For details about setting up these activity reports to print (or turning them off) refer to the Report Settings summary at the end of this User’s Guide.
Page 343 Transmission (TX) Report You can change the Report Settings to print a transmission report for every document you send. (➞16-8) 12/31/1999 14-12 Printing Reports and Lists 13:34 FAX 833 4423 WORLD ESTATE,INC. ********************* TX REPORT ********************* TRANSMISSION OK TX/RX NO 0012 CONNECTION TEL CONNECTION ID...
Page 344: Chapter 14 Printing Reports And Lists
By now you have all had a chance to become familiar with your new By now you have all had a chance to become familiar with your new Canon fax units and are ready to set up a reliable, economical Canon fax units and are ready to set up a reliable, economical communications network that offers many exciting features.
Page 345 Multi-transaction Report If the transmission was a sequential broadcast, then a Multi- transaction Report is printed. 12/31/1999 TX/RX NO PGS. TX/RX INCOMPLETE TRANSACTION OK ERROR INFORMATION Error Report (RX) You can set the fax to print a report every time an error occurs during document receiving.
Page 346 Reception (RX) Report You can set the fax to print an activity report every time you receive a document. (➞16-8) 12/31/1999 14:08 FAX 833 4423 Confidential Receive Report When the fax receives a confidential document, it displays a message and prints a report. 12/31/1999 13:34 FAX 833 4423...
Page 347: Relay Broadcast Report
Memory Box Report The fax prints a Memory Box Report as soon as a document is received in a memory box. 12/31/1999 This feature can be turned off with the User Data Settings. (➞16-8) Relay Broadcast Report The Relay Broadcast Report is sent from a relay unit to the originator after the documents from the originator have been relayed by the relay unit.
Page 348: Memory Lists
Memory Lists These reports list information about what is contained in the memory at the current time. Confidential Mailbox List Follow this procedure to print a list of all confidential mailboxes regis- tered in the fax. This list also shows you which confidential mailboxes are currently holding documents.
Page 349: Activity Report
Document Memory List Follow this procedure to print a Document Memory List for all docu- ments currently stored in the memory. Open all three of the One-touch Speed Dialing panels. Then press Report Report 2. Press the search buttons until you see the display below. Press 12/31/1999 TX/RX NO...
Page 350 Received memory box list Follow this procedure to list all documents currently received and held in memory boxes. Open all three of the One-touch Speed Dialing panels. Then press Report Report 2. Press the search buttons until you see the display below. Press 12/31/1999 15:01...
Page 351 Memory Clear Report If a power failure occurs, the documents currently stored in the memory can be saved for up to approximately 12 hours. If power is not restored to the fax within 12 hours, the documents in the fax memory will be lost. If this time limit has elapsed by the time power is restored to the fax unit, as soon as power is restored a list of documents deleted from the memory as a result of the power failure is printed automatically.
Page 352: Chapter 15 Maintenance & Frequently Asked Questions
Maintenance & Frequently Asked Questions This chapter shows you how to perform the routine tasks required to keep the fax unit operating at peak performance. At the end of this chapter you are shown how to troubleshoot minor problems in response to error messages in reports or on the LCD display. ❏...
Page 353: Removing Document Feed Jams
Removing Document Feed Jams To prevent frequent jams during document scanning, always check the pages before you feed them into the fax. (➞6-2) If a document is curled or wrinkled, make a copy of the original and scan the copy. If a paper jam occurs during scanning, the Error lamp blinks red and a message will appear in the display: Stop...
Page 354 3. Pull the document straight out to remove it. Always open the ADF cover before you attempt to remove a jammed document. 4. Close the ADF cover and press down on it gently until you hear it lock in place. Chapter 15 Maintenance &...
Page 355: Removing Printer Feed Jams
Removing Printer Feed Jams Observe these guidelines when you are inspecting the fax for printer feed jams: ❏ If the paper jam occurred as a result of a power failure, restore power to the fax unit by re-connecting it to the power source before you follow the procedures below.
Page 356: Locating A Paper Jam
Locating a Paper Jam A paper jam can occur in any of the following locations shown below. You should check each location for jammed paper and remove it. 2.OUTPUT TRAYS AREA 1.FACE-UP TRAY AREA Area 1. Face-up tray area 2. Output trays area 3.
Page 357: Face-Up Tray Area
1. Face-up tray area Gently pull out the jammed paper. If the jammed paper cannot be easily removed, do not force it. This can happen when the trailing edge of the paper is still within the paper feed area. The pressure from the pressure roller must be released before removing the paper.
Page 358 If you can see the edge of the paper Gently remove the jammed paper. If you cannot see the edge of the paper 2. Use both hands to pull the paper up. 15-7 Chapter 15 Maintenance & Frequently Asked Questions...
Page 359: Imaging Area
3. After the paper’s edge has rolled out, pull the paper forward carefully. If the jammed paper cannot be easily removed, do not force it. This can happen when the trailing edge of the paper is still within the paper feed area.
Page 360 2. Open the printer cover and remove the toner cartridge. Store the cartridge in its original protective bag to avoid exposure to light. 3. While holding the green lever, flip the transfer guide up. Gently ease the edge of the paper away from the guide. After the paper rear-most edge has come out, slowly pull the paper forward and out of the fax unit.
Page 361 4. If you cannot reach the paper, open the MP tray and remove the envelope feeder slot cover if attached. Pull out the jammed paper holding its leading edge while opening the release guide as far as it will go. RELEASE GUIDE Replace the envelope feeder slot cover onto the MP tray after removing the jam.
Page 362: Mp Tray Area
4. MP tray area 1. If a paper jam occurs in the MP tray area follow the procedure for removing the paper jam in the imaging area on pages 15-8 to 15- 2. If you cannot easily reach the paper to clear the jam, slowly pull the jammed paper out from the front.
Page 363: Paper Cassette 1 Area
5. Paper Cassette 1 area 1. Remove Paper Cassette 1. If Paper Cassette 2 is installed, be sure to remove it first. If you can see the edge of the paper Locate the jammed paper inside the fax unit and gently pull it out. If the paper does not come out easily or you cannot grasp the edge of the paper easily, do not force it.
Page 364: Paper Cassette 2 Area
3. Hold the green lever and flip the transfer guide up, then slowly pull the paper out from below. GREEN LEVER TRANSFER GUIDE • The spring for the transfer guide is strong. Always guide the transfer guide slowly back to its original position by holding the green lever. Never let it jump back by releasing the lever.
Page 365 1. Remove Paper Cassette 2. 2. Locate the jammed paper inside Paper Cassette 2 and gently pull it out. • If the jammed paper is still within the paper feed area inside the fax unit, do not force it. Always release the transfer guide inside the fax unit before removing the paper.
Page 366: Storing Recording Paper
Use only the recommended paper or paper of similar quality, and store it carefully. When installing the recording paper, refer to page 2-31. Recommended Paper We recommend using Canon paper with this fax machine. Quality Use plain bond, typewriter quality without curls, folds, or rough edges.
Page 367: Storing The Paper Supply
Storing the Paper Supply Improper paper storage can affect the quality of the printing. Follow these guidelines when you store paper. ❏ Store unused paper in its wrapping to protect the paper against humidity. ❏ Do not store paper on the floor where humidity is higher. ❏...
Page 368: Changing The Toner Cartridge
Changing the Toner Cartridge Change When the toner runs low in the toner cartridge, the Change Cartridge Cartridge indicator on the operation panel will light and you will see this message: The fax may be set to continue printing or to store the remainder of a document being received into the memory.
Page 369 DO NOT INCINERATE THE CARTRIDGE. SCATTERED TONER POWDER IS HIGHLY FLAMMABLE. To dispose of the cartridge: To protect the environment, Canon has started a special program to help you dispose of your empty toner cartridges. After you install a toner cartridge, keep the original packing material.
Page 370 4. Rock the new cartridge five or six times to distribute the toner evenly inside the cartridge. 5. Place the cartridge on a flat, clean surface. 6. Snap the tab to detach it from the cartridge. 7. As you steady the cartridge with one hand, remove the seal by gently pulling the plastic tab with your other hand.
Page 371 8. To avoid pinching your fingers between the toner cartridge and the fax unit, grip the cartridge as shown below. KEEP THE DRUM SLOT FREE OF DUST AND OTHER FOREIGN OBJECTS. DO NOT TOUCH THE PROTECTIVE SHUTTER ON THE BOTTOM OF CARTRIDGE. 9.
Page 372 ❏ The fax unit will not operate if the cover is not closed com- pletely. If the printer cover is open you will see a message: Open the printer cover again and make sure the toner car- tridge is sitting level and close the printer cover again. 11.
Page 373: Storing Toner Cartridges
Storing Toner Cartridges Follow these simple guidelines when you handle and store toner car- tridges. Handling Cartridges ❏ Do not remove the toner cartridge from its protective bag until you are ready to install it. ❏ Save the protective bag. You may need it later to re-pack the car- tridge temporarily to protect it from exposure to light.
Page 374: Storing Cartridges
NEVER INCINERATE USED CARTRIDGES. SCATTERED TONER POWDER IS EXTREMELY FLAMMABLE. To protect the environment, Canon has started a special program to help you dispose of your empty toner cartridges. After you install a toner cartridge, keep the original packing material and the shipping label.
Page 375: Periodic Cleaning
Periodic Cleaning Follow these simple procedures to keep the fax clean and operating smoothly. Before you clean the fax, print all documents received in the memory. Cleaning the Fax Unit 1. Before you clean the fax, disconnect the power cord of the fax unit from the power source.
Page 376: Cleaning The Transfer Guide Area
Cleaning the Transfer Guide Area 1. Disconnect the power cord of the fax unit from the power source. 2. Lift the document feeder tray, the document output tray and the upper output tray. 3. Open the printer cover and remove the toner cartridge. Store the cartridge in its original protective bag to avoid exposure to light.
Page 377 4. Using a soft clean cloth, wipe any paper dust off the black plate of the transfer guide. TRANSFER GUIDE 5. While holding the green lever, flip the transfer guide up. Wipe the edge of the transfer guide with a soft, clean cloth, to remove toner and paper dust from both sides of the transfer guide.
Page 378: Cleaning The Scanning Area
6. Pull the transfer guide back to its full extent, then wipe the silver metal strip with cloth. Then gently guide the transfer guide back to its original position. • The spring for the transfer guide is strong. Always guide the transfer guide slowly back to its original position by holding the green lever.
Page 379 2. Gently open the upper unit of the ADF cover, as shown in the illustration below. BE SURE NOT TO OPEN THE ADF COVER FULLY TO THE EXTENT THAT THE LOWER UNIT IS LIFTED AS SHOWN IN THE ILLUSTRATION ON THE RIGHT. THE LOWER UNIT MAY FALL HEAVILY WHEN YOU UNLOCK THE ADF COVER ON STEP 3.
Page 380 3. Release the upper unit of the ADF cover by pushing the hook inside with your finger or using a pencil. 4. Open the upper unit of the ADF cover fully and clean the rollers. ❏ Use a dry cloth to wipe clean the underside of the ADF cover. ❏...
Page 381 5. Gently close the upper unit of the ADF cover until you hear it lock. MAKE SURE THAT THE UPPER UNIT OF THE ADF COVER IS LOCKED IN POSITION SECURELY BEFORE PROCEEDING TO STEP 6. 6. Lift the document feeder tray, and gently open the ADF cover until it stops, grasping the document feeder tray and the ADF cover at the same time.
Page 382 7. While holding the ADF cover open with one hand, use one finger of your other hand to gently push in the black plastic loop to separate it from the stub on the fax machine. 8. Gently lift the ADF cover up to the full open position. Chapter 15 Maintenance &...
Page 383 9. Use a soft, dry cloth to wipe clean the scanning glass, the white strip above, rollers and the area around the glass. Use a soft cloth that will not scratch the scanning glass. SCANNING GLASS STAMP (option) ❏ Use a dry cloth to wipe clean the underside of the ADF cover. ❏...
Page 384: Refilling The Stamp Ink Compartment (Option)
Follow this procedure to refill the stamp ink compartment if you are using the optional stamp feature. ❏ Please contact your local authorized Canon dealer when you run out of ink. 1. Disconnect the power cord of the fax unit from its power source.
Page 385 3. Locate the stamp pad then apply only one drop of ink to the stamp ink compartment. ❏ To avoid a malfunction, do not add too much ink. ❏ Use only Shachihata X Stamper Ink CS-20 Yellow. ❏ Do not use the stamp feature for at least one hour. If you have to send a document, turn off the stamp feature for the first hour.
Page 386: Error Code Table (Listed By Number)
Make sure the subaddress/passwords match the settings on the other party’s fax unit. If the other party's fax is Canon fax and can set a polling ID, request that they set the polling ID to 255 decimal or 1111 1111 binary.
Page 387 Make sure the subaddress/passwords match the settings on the other party’s fax unit. If the other party's fax is a Canon fax and can set a polling ID, request that they set the polling ID to 255 decimal or 1111 1111 binary.
Page 388 #0995 Documents in the memory to be sent have been cleared. CODE ##0322 - ##0330 Contact your local authorized Canon dealer where you purchased your Canon product. Chapter 15 SOLUTION Call the other party and confirm whether or not their fax supports subaddress receiving. Try sending again without a subaddress.
Page 389: List Of Lcd Display Messages (Alphabetic List)
List of LCD Display Messages (Alphabetic List) Here is a list of messages that are displayed on the screen when a problem occurs in the fax or the printer. MESSAGE #ALREADY IN USE AUTO REDIAL BUSY/NO SIGNAL CHECK DOCUMENT CHECK PAPER SIZE (For ®...
Page 390 MESSAGE DOCUMENT TOO LONG The document is longer than 39.4 inches (1 meter). Cut the document into smaller sheets. Reduce them on a copy machine if necessary. Then paste them on standard letter or A4-size sheets for scanning. ENTER DAC You have to enter department access code to send document.
Page 391 MESSAGE NO RX PAPER NO TEL# NOT AVAILABLE NOW NOT FOUND,TRY AGAIN OUTPUT TRAY FULL PASSWORD POLL REJECT PASSWORD TX REJECTED PRT ALT. PAPER SIZE? YES=( ) NO=(#) REC. PAPER JAM RECEIVED IN MAILBOX RECEIVED IN MEMORY RECEIVED IN MEM. BOX REPLACE CARTRIDGE 15-40 Maintenance &...
Page 392 MESSAGE SELECTIVE POLL REJECT You have set up a polling box for polling sending with an ITU-T subaddress, but the other party’s fax unit does not support use of an ITU-T subaddress for polling receiving. START AGAIN An error has occurred on the telephone line or in your fax unit. Start the procedure from the beginning.
Page 393: Questions And Answers
Questions and Answers Documents Are Not Being Sent Correctly. ❏ Cannot send after dialing? Is the document set in the automatic document feeder (ADF) correctly? Remove the document and set it correctly. (➞6-3,15-2) Is the number dialing correctly? Check the number registered for the speed dialing button and make sure it is correct.
Page 394 ❏ Are the documents you send too light? Is the Lighter indicator on your operation panel on? Press the (➞6-5) Is your document too light? Press the ing again. (➞6-5) Is the scanning glass on your fax clean? Copy a document on your fax and see if the copy is streaked or dirty.
Page 395 #00 for the other party and scan the document without subaddress/password. (➞11-15) If the other party's fax is a Canon fax and can set a polling ID, ask them to set the polling ID for 255 decimal or 1111 1111 binary.
Page 396: Documents Are Not Being Received Correctly
Cannot poll another fax and receive its document? Are you polling without a subaddress/password? If the other party’s fax is a Canon fax and can set a polling ID, ask them to set the polling ID for 255 decimal or 1111 1111 binary.
Page 397: Documents Are Not Being Copied
Are you polling with a subaddress or password? Contact the other party and confirm that their fax supports receiving a polling request with a subaddress or password. If the other party's fax supports subaddress/password polling, confirm that you are using the correct subaddress and password. If the other party's fax does not support subaddress/password polling, call the other party without subaddress/password.
Page 398 Is your fax set for ECM receiving or sending? Because the fax is constantly checking for errors during trans- mission, ECM receiving or sending requires more time. The fax is set to conduct all transactions using ECM (error correction mode). If transmission speed appears to be extremely slow, you may be able to speed up transmission time by turning ECM off.
Page 399: Recording The User Reminder Sheets
Recording the User Reminder Sheets The user reminder sheets are essential for recording the passwords, box numbers, subaddresses, and so on, so you do not forget them. We recommend that you make a copy of these sheets, fill them out, and use them for reference.
Page 400 Department Access Code Dept. Access Code Password Dept. Access Code Password (four-digit) (four-digit) (four-digit) (four-digit) Preset Polling Box No. Password Box Name (two-digit) (four-digit) 15-49 Chapter 15 Maintenance & Frequently Asked Questions...
Page 401 Confidential Mailboxes Box No. Box Name (two-digit) Relay Broadcast Groups Group No. Group Name (two-digit) 15-50 Maintenance & Frequently Asked Questions Password Subaddress (four-digit) (Max. 20-digit) (Max. 20-digit) Password Subaddress (four-digit) (Max. 20-digit) (Max. 20-digit) RX Password RX Password Chapter 15...
Page 402 Memory Boxes Box No. Password Box Name (two-digit) (four-digit) Polling Boxes Box No. Password Box Name (two-digit) (four-digit) Chapter 15 Subaddress TX Password (Max. 20-digit) (Max. 20-digit) Subaddress (Max. 20-digit) Maintenance & Frequently Asked Questions RX Password (Max. 20-digit) TX Password (Max.
Page 403 15-52 Maintenance & Frequently Asked Questions Chapter 15...
Page 404: Chapter 16 Summary Of Important Settings
Summary of Important Settings This chapter contains a comprehensive list of all the settings you can perform with the DATA REGISTRATION menus. The settings that determine how the fax unit operates are called user data settings. These important settings can be switched on and off to custom- ize operation of the fax unit.
Page 405: Opening The Data Registration Menu
Opening the Data Registration Menu Follow this procedure to display the user data settings. 1. Open all three of the One-touch Speed Dialing panels. Then press Data Registration Data Registration Press 3. Use the search buttons to display the item you want to set or change.
Page 406: Summary Of User Data Settings
Summary of User Data Settings Here is a summary of the user data menus. 1.USER SETTINGS Use these settings to set up the operating environment of the fax unit. These settings include important features like registering the names, telephone number and the date and time that prints on documents you send, setting alarms and scanning density, and so on.
Page 407: User Settings
Also note that it is necessary to enter 00, 01, 02, ..., etc., to set the year to 2000 or later. ® 3170 Series. These settings Chapter 16...
Page 408 2. UNIT TELEPHONE # Register your fax number. (➞3-14) This setting is required in the United States. Register your name or company name. (➞3-15) In the 3. UNIT NAME United States, you are required to enter your name or company name. 4.
Page 409 7. PROGRAM KEY PRINT REPORT REPORT SCANNING MODE STAMP 8. OFFHOOK ALARM 9. VOLUME CONTROL Adjust the volume of the fax unit. 1. KEYPAD VOLUME 1 (0 to 3) 2. ALARM VOLUME 10.TEL LINE TYPE TOUCH TONE ROTARY PULSE 16-6 Summary of Important Settings Use the program button to streamline the procedures for printing activity reports or doing the scanner settings.
Page 410: Report Settings
Report Settings 1. Open all three of the One-touch Speed Dialing panels. Then press Data Registration Data Registration Press 3. Press the search buttons to display 2.REPORT SETTINGS. Press 5. Use the search buttons to display the item you want to set or change.
Page 411 *Default settings are in bold. 1.TX REPORT PRINT ERROR ONLY Print a report only if an error occurs. OUTPUT YES REPORT WITH TX IMAGE Only available for PRINT ERROR ONLY or OUTPUT YES. OUTPUT NO 2.RX REPORT OUTPUT NO PRINT ERROR ONLY A report prints for reception errors only. OUTPUT YES 3.CONFID.
Page 412 5.ACTIVITY REPORT Print an activity management report. (➞14-9) 1. AUTO PRINT Print an activity report after every 40 transactions. OFF No activity report prints after the 40th transaction 2. DAILY REPORT TIME OFF A time is not set to print a transaction report every 3.TX/RX SEPARATE Print an activity report with receptions and transmissions listed separately.
Page 413: Tx (Send) Settings
TX (Send) Settings 1. Open all three of the One-touch Speed Dialing panels. Then press Data Registration Data Registration Press 3. Press the search buttons to display 3.TX SETTINGS. Press 5. Use the search buttons to display the item you want to set or change.
Page 414 3.AUTO REDIAL Select whether to perform automatic redial when the other line is busy or no answer. (➞6-20) Customize the redial operation. 1. REDIAL TIMES Even if the fax machine is set to redial several times, it will redial only once if there is no tone or there is a ring back tone during the first attempt.
Page 415 7.TX STAMP Note: The stamp feature is available as an option. If the stamp option is not provided on your fax machine, this item will not appear in the menu and PIN CODE will appear as item 7. 8.PIN CODE 16-12 Summary of Important Settings Turn stamping off or on and how documents are to be...
Page 416: Rx (Receive) Settings
RX (Receive) Settings 1. Open all three of the One-touch Speed Dialing panels. Then press Data Registration Data Registration Press 3. Press the search buttons to display 4.RX SETTINGS. Press 5. Use the search buttons to display the item you want to set or change.
Page 417 *Default settings are in bold. 1.ECM RX 2.MAN/AUTO SWITCH 3.REMOTE RX 16-14 Summary of Important Settings Turn the ECM (error correction mode) receiving off and on. This switch does not affect the button setups for One- touch or Coded Speed Dialing. (➞4-6, 4-15) All receptions are conducted with ECM if the other party's fax supports ECM.
Page 418 4.MEMORY RX Select how incoming documents are to be received in the memory if the fax runs out of toner or paper, or the output trays are full of printed pages. (➞8-2) Remainder of the fax is stored in the memory and can be printed out as soon as you re-fill the paper cassette, change the toner cartridge, clear the paper jam, or pick up the printed pages from the output trays.
Page 419: Fax's Printer Set
Fax’s Printer Set 1. Open all three of the One-touch Speed Dialing panels. Then press Data Registration Data Registration Press 3. Press the search buttons to display 5.FAX’S PRINTER SET. Press 5. Use the search buttons to display the item you want to set or change.
Page 420 *Default settings are in bold. Select whether to use the MP tray. 1.USE MP TRAY The MP tray cannot be used. The MP tray can be used as a paper supply for fax, copy, report, and printer functions. SET MP TRAY SIZE 2.# OF RX COPIES Select the number of copies (from 01 to 99) of received documents you want printed.
Page 421 5.SELECT DENSITY 6.TONER SUPPLY LOW Set the fax to continue printing even after toner runs low RX TO MEMORY KEEP PRINTING 16-18 Summary of Important Settings 2. SELECT REDUCE DIR Select the direction of reduc- VERTICAL ONLY Reduction performed in the HORIZ &...
Page 422 7.SELECT OUTPT TRAY Select one output tray for each function (FAX, COPY, REPORT and PRINTER) to classify the output documents. All the printed documents are delivered to the lower output tray. When the full paper sensor detects the tray is full, the paper delivery automatically switches to the upper output tray.
Page 423: File Settings
File Settings 1. Open all three of the One-touch Speed Dialing panels. Then press Data Registration Data Registration Press 3. Press the search buttons to display 6.FILE SETTINGS. Press 5. Use the search buttons to display the item you want to set or change.
Page 424 *Default settings are in bold. 1.CONFID. MAILBOX Set up confidential mailbox. (➞10-2) 1.SETUP FILE Set up a confidential mailbox. Create a two-digit confidential mailbox number. SET BOX # Give the mailbox a name up to 24 characters long. 1.FILE NAME 2.PASSWORD Assign a password to protect the mailbox from being changed or deleted.
Page 425 8.TX REPORT TRANSMIT NOT TRANSMIT 9.TX START TIME 10.RELAY B’CAST 2.CHANGE DATA SET RLY GROUP TX# Enter the number of the relay box you want to change. PASSWORD 3.DELETE FILE SET RLY TX GROUP# Enter the number of the relay box you want to delete. PASSWORD 3.MEMORY BOX 1.SETUP FILE...
Page 426 6.RECEIVE 1.SELECT ORIG UNIT TEL= 2.PRINT RX DOC. 1.PRINT METHOD AUTO MAN. 2.# OF RX COPIES 7.TRANSMIT 1.SELECT LOCATIONS TEL= 2.TX DOCUMENT 1.RECEIVED DOCUMENT Transmit or do not transmit documents received in the TRANSMIT TX REPORT TRANSMIT NOT TRANSMIT NOT TRANSMIT 2.SCAN DOCUMENT TRANSMIT NOT TRANSMIT...
Page 427 8.POLLING TX 1.ERASE AFTER TX 2.TX DOCUMENT 1.RECEIVED DOCUMENT Set documents received in the memory box for sending TRANSMIT NOT TRANSMIT 2.SCAN DOCUMENT TRANSMIT NOT TRANSMIT 2.CHANGE DATA SET BOX # PASSWORD 3.DELETE FILE SET BOX # PASSWORD 16-24 Summary of Important Settings For the memory box, turn polling sending on and off.
Page 428 4.PRESET POLLING Set up preset polling/receiving setting. (➞11-5) 1.SETUP FILE Set up a setting to poll at preset time. SET BOX # Create a two-digit preset polling box. 1.FILE NAME 2.PASSWORD 3.SELECT LOCATIONS TEL= 4.START TIME EVERY DAY SELECT DAYS Change the settings for preset polling/receiving.
Page 429 PASSWORD 3.DELETE FILE SET BOX # PASSWORD 6.TRANSFER 1.SETUP FILE 1.FILE NAME 2.SELECT LOCATIONS TEL= 3.PASSWORD 4.SELECT ORIG UNIT TEL = 5.TIME SETUP 1.START TIME EVERY DAY SELECT DAYS 2.END TIME EVERY DAY SELECT DAYS 6.PRINT RX DOC. # OF RX COPIES 2.CHANGE DATA PASSWORD 3.DELETE FILE...
Page 430: System Settings
System Settings 1. Open all three of the One-touch Speed Dialing panels. Then press Data Registration Data Registration Press 3. Press the search buttons to display 7.SYSTEM SETTINGS. Press 5. Use the search buttons to display the item you want to set or change.
Page 431 *Default settings are in bold. PASSWORD 1. PASSWORD 2. RESTRICTIVE CODES Set restrictions for sending and printing with department 1.TX SETTINGS 2.FAX’S PRINTER SET Restricts document printing and copying with a four-digit 16-28 Summary of Important Settings Enter the system password protecting the System Settings. (You will not have to do this if the System Settings are not yet password protected.) (➞13-2) Enter a four-digit password to protect the System Settings.
Page 432 3.TEL SETTING Allows you to restrict use of the telephone for voice communication. 3. MEMORY LOCK RX Turn forced memory receiving on and off. (➞13-17) 1.MEM LOCK PASSWORD Enter a four-digit password. 2.REPORT 3.TIME SETUP 4. RX RESTRICTION Turn off junk mail. (➞13-16) Anyone can dial your fax and send a document.
Page 433 5. DATE SETUP MM/DD/YYYY DD/MM YYYY YYYY MM/DD 6. DISPLAY LANGUAGE Select a language for prompts, messages, menus and 7. TX START SPEED 8. RX START SPEED 9. RX PASSWORD 16-30 Summary of Important Settings Set the format for the DATE & TIME settings menu and how the date is displayed in the LCD in the standby mode.
Page 434 10.ENERGY SAVER Set the fax machine to reduce power consumption when not in use. (➞3-21) Fax machine does not power down even when it is idle. The fax machine reduces power consumption after it has remained idle for a specified length of time. ENERGY SVR TIME If you have installed the Dual-line Upgrade kit or the PCL6 Printer Board, the energy saver feature will not work and 10.ENERGY SAVER...
Page 435: Dual Line Options
Dual Line Options 1. Open all three of the One-touch Speed Dialing panels. Then press Data Registration Data Registration Press 3. Press the search buttons to display 8.DUAL LINE OPTIONS. Press 5. Use the search buttons to display the item you want to set or change.
Page 436 *Default settings are in bold. Register your second fax number. (➞2-57) This setting is 1.2nd LINE TEL # required in the United States. 2.2nd LINE TYPE Set the second telephone line type. (➞2-58) TOUCH TONE The telephone line is set for touch-tone dialing. ROTARY PULSE The telephone line is set for rotary pulse dialing.
Page 437: Relationship Between Batch Tx, Quick On-Line Tx, And Timer Settings
Relationship between BATCH TX, QUICK ON- LINE TX, and Timer Settings QUICK ON- BATCH TX LINE TX 16-34 Summary of Important Settings TIMER SET WITH SPEED DIALING BUTTONS Documents go into memory and are grouped. Group is sent at the specified time.
Page 438: Appendix A Specifications
General Sheet size: Automatic Document Feeder (ADF) Capacity: Effective scanning image size: Recording paper size: Paper capacity: Compatibility: Modem speed: Appendix A Appendix A Specifications Max. width 11 in. (279 mm) Min. width 5.8 in. (148 mm) 50 letter- or A4-size pages 20 legal-, B4- or 11 ×...
Page 439 MH Standard mode Approx. 15 sec./pg.** G3 Mode Standard: 8 dots/mm × 3.85 lines/mm Fine: 8 dots/mm × 7.7 lines/mm Super Fine: 8 dots/mm × 15.4 lines/mm Ultra Fine: 16 dots/mm × 15.4 lines/mm (interpolated) Canon FX6 Toner Cartridge Appendix A...
Page 440: Operation
Operation Fax printing speed: Scanning method: Recording (printing) method: Print resolution: Applicable lines: Dial Features Appendix A Approx. 17 pp./min. (letter) Solid state electronic scanning by contact image sensor Laser beam electronic circuit 600 dpi × 600 dpi Subscribers telephone circuit (PSTN) One-touch Speed Dialing (Registra- tion for 72 numbers) Coded Speed Dialing (Registration...
Page 441: Networking Features
Networking Features Transmitting: Receiving: Copier Features Scanning resolution: Printing resolution: Copy speed: Multiple copy: Specifications Sequential broadcast Batch transmission Confidential transmission Relay broadcasting Password/subaddress sending Polling transmission Delayed transmission Memory lock reception Polling reception Timer polling Confidential mailbox Relay broadcasting Transfer Received image reduction Collating...
Page 442: Telephone Features
Telephone Features Power Power source: Battery backup: Power consumption: LASER CLASS Standby Operation Energy saver standby approx. 15 W LASER CLASS Standby Operation Operating Environment Temperature: Humidity: Weight ® LASER CLASS ® LASER CLASS ® LASER CLASS Appendix A Optional telephone handset Extension phone hookup Remote reception by extension phone button...
Page 443: Dimensions
Dimensions LASER CLASS LASER CLASS You can load executive- or B5-size paper in Paper Cassette 2 only when you use it for the printer function. When you use it as a paper supply for fax, you can load letter-, legal- or A4-size paper only. Based on CCITT/ITU-T No.
Page 444: Appendix B Documents You Can Scan
Follow these guidelines if you need exact information about the dimen- sions of documents you can scan. Document Media to Avoid Avoid trying to scan wrinkled or creased paper, carbon or carbon back paper, curled paper, coated paper, torn paper, onion skin or other very thin paper.
Page 445: Document Size
Document Size Make sure the documents you feed into the fax are within the dimensions shown below. For documents that are larger or smaller than these recom- mended limits, reduce them or enlarge them on a copy machine and then send the copy.
Page 446: Printing Area
Printing Area Note that the fax unit cannot print completely from the edge of one border to another. The size of the margin differs slightly with the paper size. max. 0.18" (4.5 mm) Appendix B max. 0.16" (4 mm) max. letter 0.53" (13.5 mm) max.
Page 447 Documents You Can Scan Appendix B...
Page 448: Glossary
Glossary Activity report Journal of transactions, both sent and received. Stands for automatic document feeder. Automatic dialing Dialing fax or telephone numbers by pressing one or four buttons. To use automatic dialing, you must register the numbers in the fax unit’s memory.
Page 449 Broadcasting Transmitting a document to more than one location. CCITT/ITU-T Formally known as CCITT, Consultative Committee for International Telegraph and Telephone. CCITT has been replaced by the International Telecommunications Unit-Telecommunications Sector (ITU-T), a commit- tee created to set international standards for telecommunications. Coded Speed Dialing Allows you to automatically dial a facsimile number by pressing only four buttons,...
Page 450 Default The fax is programmed in the factory with settings that we recommend. These are known as factory default settings. You can customize your fax by programming settings other than the factory default settings. For details, see Chapter 16 of this Facsimile User’s Guide. Delayed transmission With delayed transmission (also called timer sending), you can set a time for the document to be sent.
Page 451 Document density The document density settings alter the lightness or darkness of the documents sent or received. See density control. Document guides Guide the document into the fax for scanning, copying, or sending. Document memory list The memory list shows what documents are currently stored in the fax memory.
Page 452 Stands for error correction mode. Reduces system and line errors when sending or receiving from another fax with ECM capability. When there is noise on the telephone line, a distortion or blank area can occur in the document received by the other party. ECM divides one page into a number of blocks and checks for lost data block by block.
Page 453 The destination and length of the pause differ depending on the system. Contact your local authorized Canon dealer or your local telephone company for further information if you experience problems with long distance dialing.
Page 454 Manual receiving Use this setting if you have installed the optional handset kit and there is only one line connected to your office which you use for both phone and fax communication, and you want to monitor all incoming calls yourself. When you hear the ringer, pick up the handset and answer the phone.
Page 455 Memory list See document memory list. Memory lock Usually a document is printed as soon as it is received, but the memory lock feature forces all documents to be received in memory until you enter a password to print them. This feature prevents printed documents from piling up on the paper output tray when the office is unattended.
Page 456 Numeric buttons The numeric buttons are the round buttons on the operation panel marked the same as a standard telephone keypad. Press to perform regular dialing. The numeric buttons are also used to enter numbers and letters when registering numbers and names. One-touch Speed Dialing Each One-touch Speed Dialing button holds a facsimile telephone number.
Page 457 PIN code PIN means Personal Identification Number. Some Private Branch Exchange (PBX) systems require that a PIN code be entered when dialing a number to make a call or send a document by fax machine. PIN codes prevent unau- thorized personnel from making calls. To protect privileged access to the telephone lines, only authorized users are entrusted with the PIN codes for daily operations.
Page 458 Regular dialing Dialing a number with the numeric buttons. Use regular dialing to dial a number that is not registered for any of the automatic dialing methods. Press then use the numeric buttons to dial the number you want to Hook call.
Page 459 • Error TX Report If the fax fails to send a document because the other party does not answer, even after automatic redialing, or if an error oc- curs, then your fax will immediately print an error transmission report. The report includes the facsimile number of the other party so you can try sending again and can print part of the first page of the document so you can identify it.
Page 460 RX password The ITU-T password set on your fax to match the ITU-T password of all incoming documents. If your RX password matches the ITU-T password of the incoming transmission, the document is received. If the passwords do not match, the document is not received. The maximum length of the password is 20 digits and may consist of numbers, spaces, asterisk ( and pound mark (#).
Page 461 However, you can change the pause time to suit your PBX or telephone system. Before adjusting the pause time, check with your local authorized Canon dealer or your local telephone company about the correct pause time to use for your telephone system.
Page 462 Touch-tone A touch-tone or tone dial telephone is dialed by pressing buttons that sends tones of varying pitch to the telephone switching system. Transaction number When a document is scanned into or received in the memory, it is assigned a transaction number (TX/RX). You can select documents in the memory for sending, printing, or deleting by specifying the transaction number.
Page 463 TX password The ITU-T password set on your fax that accompanies the document you send and must match the RX password on the fax where it is received. If your TX password matches the RX password of the other party’s fax, the document is received.
Page 464: Index
Activity Management Report sample, 14-9 setting, 16-9 Activity Management Report (TX/RX) separate sample, 14-10 setting, 16-9 Activity Report (RX) sample, 14-15 setting, 16-8 Activity Report (TX) sample, 14-12 setting, 16-8 Activity Report (TX) with image sample, 14-13 setting, 16-8 Activity Reports printing, 14-9 automatic redialing described, 6-19...
Page 465 data registration entering a name, 3-7 menu, 16-2 sender information, 3-12 date format, 16-30 registering, 3-13 setting, 16-4 date and time registering, 3-13 DATE SETUP format setting, 16-30 defaults defined, 2-3 listed, 12-12 delayed sending setting, 6-24 setting timer, 6-24 density scanning density, 16-5 print density, 16-18...
Page 466 Energy Saver button using, 3-23 energy saver mode Energy Saver button, 3-23 returning to full power, 3-23 turning on, 3-21 using, 3-21 entry mode changing, 3-7 name, 3-7 number, 3-9 text, 3-9 error messages listed alphabetically, 15-38 listed by number, 15-35 Error Report (RX) sample, 14-14 Error Report (TX)
Page 467 document feed, 15-2 printer feed, 15-4 language switching, 16-30 location choosing, 2-4 ideal temperature, 2-4 space around fax unit, 2-6 long distance setting for Coded Speed Dialing, 4-22 setting for One-touch Speed Dialing, 4-12 manual receiving disabled with optional Dual-line, 7-2, 7-7 manual/auto switching, 7-5, 16-14 procedure, 7-7 manual sending...
Page 468 One-touch Speed Dial List 2 sample, 14-4 One-touch Speed Dialing defined, 4-5 registering for Group Dialing, 4-25 setting for long distance, 4-12 setting time, 4-9 setting transmission speed, 4-13 setting up, 4-6 turning ECM on/off, 4-14 using, 4-29 operation panel buttons, 3-2, 3-4 using, 3-5 options...
Page 469 memory list, 8-5 paper supply source for reports, 16-9 removing jams, 15-4 reports with restrictions on, 13-13 sender names, 14-6 TONER SUPPLY LOW, 16-18 User Data List, 14-5 Program button setting up, 12-5 pulse dial setting, 3-10 receive report See “RX REPORT”, 14-15, 16-8 RECEIVED IN MEMORY message, 8-2 Received Memory Box List...
Page 470 reports Activity Management Report sample, 14-9 Activity Report (RX) sample, 14-15 Activity Report (TX) sample, 14-12 Activity Report (TX) with image sample, 14-13 Activity Report (TX/RX separate) sample, 14-10 Activity Reports, 14-9 Coded Speed Dial List 1 sample, 14-3 Coded Speed Dial List 2 sample, 14-4 Confidential Mailbox List sample, 14-17 Confidential Receive Report sample, 14-15...
Page 471 registering, 3-13 RX footer, 3-13 RX PAGE FOOTER, 16-15 setting, 3-13 unit name, 3-15, 16-5 unit telephone number, 3-14, 16-5 Sender Name List sample, 14-7 sender names changing, 3-20 deleting, 3-20 printing list, 14-6 registering, 3-18 selecting before sending, 6-6 sender’s name setting, 16-5 sending...
Page 472 DISPLAY LANGUAGE, 16-30 ENERGY SAVER, 16-31 listed, 16-27 MEMORY LOCK RX, 16-29 PASSWORD (system password), 16-28 PHONE NO. CHECK, 16-31 RESTRICTIVE CODES, 16-28 RX PASSWORD, 16-30 RX RESTRICTION, 16-29 RX START SPEED, 16-30 TX START SPEED, 16-30 system setting password canceling, 13-4 changing, 13-4 telephone line...
Page 473 USER SETTINGS DATE & TIME, 16-4 DENSITY CONTROL, 16-5 described, 16-3 listed, 16-4 OFFHOOK ALARM, 16-6 PROGRAM KEY, 16-6 SENDER’S NAME, 16-5 TEL LINE TYPE, 16-6 TX TERMINAL ID, 16-5 UNIT NAME, 16-5 UNIT TELEPHONE #, 16-5 VOLUME CONTROL, 16-6 User’s Data List sample, 14-5 I-10...
Page 474 This publication uses 50% recycled paper. CANON INC. 30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, Japan CANON U.S.A., INC. One Canon Plaza, Lake Success, NY 11042, U.S.A. CANON CANADA INC. 6390 Dixie Road Mississauga, Ontario L5T 1P7, Canada CANON EUROPA N.V.

This manual is also suitable for:

3175 series Laser class 3170 series

Canon 3170 Series User Manual

Chapter 1 Welcome

Chapter 2 Setting up

Chapter 3 Getting Started

Chapter 4 Setting up and Using Speed Dialing

Chapter 5 Using the Fax as a Copier

Chapter 6 Sending Documents

Chapter 7 Receiving Documents

Chapter 8 Using the Memory Features

Chapter 9 Using a Relay Network

Chapter 10 Using Confidential Mailboxes

Chapter 11 Setting up and Using Polling

Chapter 12 Other Special Features

Chapter 13 Restricting Use of the Fax

Chapter 14 Printing Reports and Lists

Chapter 15 Maintenance & Frequently Asked Questions

Chapter 16 Summary of Important Settings

Appendix A Specifications

Appendix B Documents You Can Scan

Quick Links

Related Manuals for Canon 3170 Series

Summary of Contents for Canon 3170 Series