Canon CLC5151 Sending And Facsimile Manual page 411

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Documents cannot be received in Confidential Fax Inboxes.
Q
Are the forwarding conditions in Forwarding Settings in System Settings (from the Additional
Functions screen) set correctly?
A
Check the Forwarding Conditions, and inform the sender of those settings. (See "Forwarding
Settings," on p. 11-26.)
Q
Is Forwarding Settings set to 'On' using [Validate/Invalidate]?
A
Forwarding Settings must be set to 'On' to be effective. (See "Forwarding Settings," on
p. 11-26.)
Q
Is there sufficient available memory?
A
Erase unnecessary documents and documents with errors from memory to increase the
amount of available memory. (See "Erasing Received Documents," on p. 6-8, and Chapter 2,
"Introduction to the Mail Box Functions," in the Copying and Mail Box Guide.)
A
Erase unnecessary documents from the Confidential Fax Inboxes. (See "Erasing Received
Documents," on p. 6-8.)
Documents cannot be received in memory.
Q
Is there sufficient available memory?
A
Erase unnecessary documents and documents with errors from memory to increase the
amount of available memory. (See "Erasing Received Documents," on p. 6-8, and Chapter 2,
"Introduction to the Mail Box Functions," in the Copying and Mail Box Guide.)
A
Erase unwanted documents from the Memory RX Inbox. (See "Erasing Received
Documents," on p. 6-8.)
The quality of printed originals is uneven.
Q
Is the platen glass of the sender's machine clean?
A
Make a few copies using your machine. If the copies are not streaked, the problem is in the
sending party's machine. Contact the sender and ask them to send the document again.
When Problems Occur
13
13-7

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