[F100_2] Hdd Format Error - Toshiba e-STUDIO206L Service Manual

Multifunctional digital systems
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[F100_2] HDD format error (HDD encryption key data damaged - both boards)
Classification
Other service call
Check Item
Encryption key status
Take appropriate countermeasures shown in the table below according to the messages displayed in
"SRAM Key Status" and "FROM Key Status".
Remarks:
If the error is not cleared, reinstallation of the OS data / master data and application is needed.
SRAM Key
FROM Key
Status
Status
*
AccessFailed
AccessFailed
*
KeyNull/
KeyNull/
KeyBroken
KeyBroken
* AccessFailed, KeyNull or KeyBroken
© 2011-2014 TOSHIBA TEC CORPORATION All rights reserved
HDD format error: Encryption key data of both the SYS board
and the SRAM board for the SYS board are damaged.
Check the displayed message. ([3] + [CLEAR]  Power-ON 
5. Key Backup Restore)
Replace the SYS board.
 P. 9-24 "9.3.4 Precautions and Procedures when replacing
the SYS board" (all steps)
<With USB backup data: All key data recovery>
1. Recover all the data on the SRAM board.
[5] + [9] + [POWER]  2. Restore SRAM Data from USB
(For details, see "12.1.4Cloning procedure [B]Restore
procedure")
2. Recover the encryption key/license on the SYS board.
Follow the procedures below noted in  P. 9-24 "9.3.4
Precautions and Procedures when replacing the SYS
board".
[D] Restore ADI key (only when ADI-HDD is installed)
[E] Restore encryption key
[F] Restore license
Replace the SYS board.
(for the SYS board, all steps)
<No USB backup data>
1. Reinstall the system software.
 P. 11-11 "11.2 Firmware Updating with USB Media"
<With USB backup data: All key data recovery>
1. Recover all the data on the SRAM board.
[5] + [9] + [POWER]  2. Restore SRAM Data from USB
(For details, see "12.1.4Cloning procedure [B]Restore
procedure")
2. Recover the encryption key/license on the SYS board.
Follow the procedures below noted in  P. 9-24 "9.3.4
Precautions and Procedures when replacing the SYS
board".
[D] Restore ADI key (only when ADI-HDD is installed)
[E] Restore encryption key
[F] Restore license
e-STUDIO206L/256/306/356/456/506 / 207L/257/307/357/457/507
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Contents
Measure
Measure
ERROR CODE AND TROUBLESHOOTING
8

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