Error Codes For Ip Faxing - Toshiba e-STUDIO A Series Operator's Manual

Error Codes for IP Faxing

0.
TopAccess has the page for the job list and the following error codes for IP Faxing are shown on the page in the [Logs]
tab. These codes help you specify the cause of an error you might encounter. It is recommended that you take a memo
of the displayed error code when you contact your service technician or service representative.
The error codes are also shown on the [Log] screen of the touch panel. See the following table when you find an error
code on the touch panel. If the error code displayed is not in the following table, refer to the Software
Troubleshooting Guide. If the error code displayed is not listed in the Software Troubleshooting Guide, contact your
service technician or service representative.
Error Code
00C8
0101, 0103-0130, 0132-
013D
0102
0131
013E
0140
0141
0142
0143, 0300-0380, 0494-
0502, 0504-0606
0144, 0400-0423, 0480-
0493, 0503
0150
0433
4214
4246
4314
Problem Description
Communication error
SIP server registration failure
Time-out error
SIP server registration failure
IP Fax communication error
IP Fax start-up failure
Job interrupted due to setting
change
IP Fax communication error
IP Fax communication error
IP Fax communication error
IP Fax communication error
IP Fax communication error
IP Fax function disabled
IP Fax license not installed
There is no privilege to send an IP Fax
job.
Corrective Action
Retry communications.
Check the setting of the network or a SIP server.
Check the setting of the network or a SIP server.
Long time taking for server registration Wait for a
while.
Retry sending.
Turn the power OFF and then back ON.
Wait for a while and retry sending.
Check the destination.
Check the setting of the network or the SIP
server.
Wait for a while and retry sending.
Wait for a while and retry sending or receiving.
Reception has been rejected since the sender ID
is anonymous.
Enable the IP Fax function.
Install the license of the IP Fax Enabler.
For details about the privilege to send an IP Fax
job, contact your administrator.
Error Codes for IP Faxing 99