Recording Errors Manually - Ricoh B202 Service Manual

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USING THE DEBUG LOG

5.9.3 RECORDING ERRORS MANUALLY

SC errors and jams only are recorded to the debug log automatically. Please

instruct the user to do the following immediately after occurrence to save the debug

data for any other errors that occur while the customer engineer is not on site.

Such problems also include a controller or panel freeze.

NOTE: You must previously switch on the Save Debug Feature (SP5857-001) and

select the hard disk as the save destination (SP5857-002) if you want to

use this feature.

2. On the control panel, enter "01". Then hold down

until the machine beeps and then release it. This saves the debug log to the

hard disk for later retrieval with an SD card by the service representatives.

3. Switch the machine off and on to resume operation.

The debug information for the error is saved on the hard disk. This lets the

service representative retrieve it on their next visit by copying it from the HDD

to an SD card.

B202/B178/B180

(Clear Modes). on the operation panel when the error occurs.

for at least 3 seconds

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