Category
Symptom
Defective
Printing is
print
shrunk
White lines
appear in
printing
Cause
Remedy
Is the
NO
Clean the
platen roller
platen roller
clean?
YES
Is the
NO
Clean the
print head
print head
clean?
YES
Is the
NO
Clean the
platen roller
platen roller
clean?
YES
3 Troubleshooting
Maintenance
Replace the
platen roller
Refer to
5.3
Replacing the
Platen Roller
Replace the print
head
Refer to
5.2
Replacing the Print
Head
CL4NX/CL6NX Service Manual
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