SATO CL4NX Service Manual page 32

3 Troubleshooting
Category
Defective
print
30
CL4NX/CL6NX Service Manual
Symptom Cause
One side of the
print head
print is lighter
than the other
platen roller
worn out?
Deviation of
the print start
data input
position
(V direction)
sensor level
correct?
correct?
Deviation of
the print start
data input
position
correct?
(H direction)
Remedy
Is the
NO
Clean the
print head
clean?
YES
Is the
YES
NO
Is the
NO
Input the
data again
correct?
YES
Is the
NO
Adjust the I-mark/
Gap sensor level
Refer to
Checking and
YES
Adjusting the
Media Sensor
Is the
NO
Adjust the pitch
pitch
offset
position
Refer to
Adjusting the Print
Position in
CL4NX/CL6NX
operator manual
Is the
NO
Input the
data again
YES
Check the
media
Refer to 3.1.5 Media
Problem
Maintenance
Replace the
platen roller
Refer to 5.3
Replacing the
Platen Roller
Replace the
print head
Refer to 5.2
Replacing the Print
Head
4.3