Cisco IP Phone 7941/7942/7961/7962 Users Name Cisco phone model LCD screen Line / speed-dial button Foot stand adjustment Directories button Question button Settings button Speaker button Mute button 10 Headset button 11 Volume button 12 Services button 13 Messages button...
17 Handset with indicator light Operating Your Cisco 7961 IP Phone Basic: Place a Call To place a call, use one of the following methods: • Lift the handset and dial the number. • Dial the number and then lift the handset.
To redial the most recently dialed number, use one of the following methods: • Lift the handset and press the Redial soft key. • Press the Redial soft key to dial using the speakerphone. Page 3 of 6 5/5/2009...
Place a Call on Hold To place a call on hold while on the call, press the Hold soft key. To retrieve a held call: Press the Resume soft key. If multiple calls are on hold, use the Navigation button to select the desired call then press Resume. If multiple lines are on hold, press the line button for the line that you want to pick up.
Transfer a Call Transfer a selected call to another number in one of two ways: • Blind transfer—Immediately redirects the call without allowing you to speak to the transfer recipient. • Consult transfer—Redirects the call after first allowing you to announce the call to the transfer recipient.
Retrieve Voice Mail Messages Press the Messages button, and follow the voice instructions. Join Existing Calls Together To join calls together, perform the following steps: 1. Place calls on hold. 2. Use the Navigation button to highlight one of the callers. 3.