Mute; Mute Or Unmute Call; Multiple Calls; View Calls On Another Line - Cisco 7961G User Manual

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Calling Features

Step 2

If necessary, scroll to the appropriate call and press Resume.

Mute

With Mute enabled, you can hear other parties on a call but they cannot hear you. You can use Mute with the

handset, speakerphone, or headset.

Procedure

Step 1

To mute a call, press

Step 2

To unmute a call, press

Understanding how multiple calls display on your phone can help you organize your call-handling efforts.

In standard viewing mode, your phone displays calls as follows for the highlighted line:

• Calls with the highest precedence and longest duration display at the top of the list.

• Calls of a similar type are grouped together. For example, calls that you have interacted with are grouped

You can switch between multiple calls on one or more lines. If the call that you want to switch to is not

automatically highlighted, use the Navigation button to scroll to it.

Procedure

Step 1

Press

Step 2

Immediately press the line button

near the top, and calls on hold are grouped last.

Cisco Unified IP Phone 7941G, 7941G-GE, 7942G, 7961G, 7961G-GE, and 7962 User Guide for Cisco Unified

Communications Manager 9.0 (SCCP and SIP)

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